Contentstack Adaptive Digital Experience Platform
ContentstackExternal reviews
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Ever evolving feature rich product and fantastic service
What do you like best about the product?
The core product has all of the features our business requires. Other similar products never seem to cover all of our requirements like Contentstack does. Their support and account management has been fantastic since day one.
What do you dislike about the product?
There are some bulk operation features lacking we could really benefit from, but I believe these are in the works. The UI could also be improved particularly from a mobile standpoint.
What problems is the product solving and how is that benefiting you?
We are building static marketing websites and dynamic web applications. Contentstack's headless architecture and APIs have allowed us to build our front end experiences very enjoyably and reliably.
A+ Headless CMS
What do you like best about the product?
The support from Contentstack. The docs, live chat and, of course, customer success are all first class. If there's an query then you can get acknowledgement, if not a solution, very quickly and there will always be an answer. While we were doing the initial build of our platform we had multiple Zoom sessions with our customer success manager and solutions architect where they were able to confirm we had used the system in the right way and/or suggest alternative implementation methods. I have personally used the live chat on a few occasions when needed, which has helped solve smaller issues without taking too much time. For larger issues or queries, we have always felt comfortable to email the team and arrange sessions to talk through solutions.
What do you dislike about the product?
It's just too flexible! We have found that there are so many different ways to solve a problem. It's not always clear what the best solution is, but we have found that the Contentstack team like the way we have implemented functionality/features. Sometimes we have felt that it would be a lot easier to use a traditional CMS but then we remember that we would have to use hacky solutions rather than custom-built.
What problems is the product solving and how is that benefiting you?
We have rebuilt our web platform from the ground up. It gives us so much more flexibility around our front-end and back-end stack than you get from a traditional CMS.
Recommendations to others considering the product:
It is very flexible and a lot of thought and effort is needed for content modelling and development, but you can build very powerful and customised solutions.
Flexible system, amazing support
What do you like best about the product?
The flexibility and ease of content modelling as well as onboarding content users. The in-product chat is also super helpful as the customer support is incredibly responsive. We had our stack up and running, powering content in a couple months. The last project that was simliar took multiple quarters.
What do you dislike about the product?
The pricing is confusing and difficult to understand. Localization is not ideal as once something is localized, updating is very confusing
What problems is the product solving and how is that benefiting you?
Landing page builder, injecting landing pages with content, blog pages, Content for email templates
Couldn't be HAPPIER!!!
What do you like best about the product?
We've tightly integrated ContentStack into our .NET platform. The content dynamically combines with our system-wide pattern library enabling us to create and maintain content in real time using data cache and webhooks.
What do you dislike about the product?
Some of the field types were arbitrarily too restrictive when we first started, but CS has resolved those issues.
What problems is the product solving and how is that benefiting you?
Flipped technical debt issues enabling us to spend much more time on strategic projects.
Recommendations to others considering the product:
without any reservations
Dynamic and Flexible
What do you like best about the product?
I like that ContentStack is highly flexible to your business and technology needs. The support team is also amazing and answer questions quickly while also providing architectural guidance as you embard down a path of some big time decision making.
What do you dislike about the product?
not much right now - new features get deployed regularly so that's always something to look forward to. Plugin/Component library keeps growing.
What problems is the product solving and how is that benefiting you?
Managing content and localization across the globe and across multiple channels.
Excellent product and customer service
What do you like best about the product?
As a developer, I like the ease by which we can integrate Contentstack seamlessly into our web applications. Additionally, their customer support is always top-notch, responsive, and willing to help in whatever ways possible.
What do you dislike about the product?
There have been no downsides for our team.
What problems is the product solving and how is that benefiting you?
By using Contentstack, we are able to quickly roll out new, fresh content, and for many product launches, we've been able to have our designers and copywriters churn out new, unique pages without our development team getting involved.
Recommendations to others considering the product:
Be sure to really think over your data structure before diving in.
Great experience and partnership so far.
What do you like best about the product?
The flexibility in the system that allows infinite customisations within components and workflows.
What do you dislike about the product?
Nothing to date.........................
What problems is the product solving and how is that benefiting you?
Global centralised marketing platform operated by 76 different countries. There aren't too many technologies that can handle what we are throwing at it. Maybe salesforce only.
Digital Marketing Specialist
What do you like best about the product?
The ability to quickly build landing pages and using a template format for consistency helps with the creative team a lot as well. It also empowers more teammates to make edits to content they own.
What do you dislike about the product?
I think there is nothing wrong with what tasks I have to accomplish on a daily basis.
What problems is the product solving and how is that benefiting you?
We are able to free up lots of development time to work on other projects that move the business forward in a digital capacity.
Recommendations to others considering the product:
If you are having problems with efficacy in building digital assets such as web pages or landing pages I would highly recommend investing in ContentStack
Easy to use
What do you like best about the product?
Ease of use and tons of options. Everything is straight forward. API is well documented and support is superb.
What do you dislike about the product?
I think some of the UI can be tweaked a little so things appear cleaner
What problems is the product solving and how is that benefiting you?
Allowing content creators who knows nothing about code to come in make updates was a win for everyone. Content creators does not have to wait for a developer and developers can focus making the experience better.
Recommendations to others considering the product:
Let Contentstack do the heavy lifting and focus on the more important things.
Great CMS with food UI for editors and a powerful API
What do you like best about the product?
Apart from the generally simple and easy to use UI for content editors, it has been fun to use this CMS with the frequent updates and the company's positive response to feature requests. We truly get the feeling that they are valuing their users' opinions and ideas.
We've actually gone as far as to use the CMS not only for content purposes, but also begun to create configurations and controllers, in order to avoid having to deploy all the time.
We've actually gone as far as to use the CMS not only for content purposes, but also begun to create configurations and controllers, in order to avoid having to deploy all the time.
What do you dislike about the product?
One of the things that we feel could still improve, is the bulk actions. Can't really say I dislike it, but I do feel there's a lot of chance for improvements there. Adding more functions that could be addressed in bulk would greatly benefit us.
What problems is the product solving and how is that benefiting you?
When we first implemented Contentstack, we were looking for a native headless CMS, that was robust and stable on the dev side, could be easily integrated with other systems and handle multiple languages and locales, and was simple and intuitive on the editor side. We needed roles and permissions for our users and were looking for a system that provided workflows, preferably across languages.
Two years into our partnership, Contenstack has delivered on all accounts and we are extremely pleased with their product and services.
Two years into our partnership, Contenstack has delivered on all accounts and we are extremely pleased with their product and services.
Recommendations to others considering the product:
It's a great web content management system for medium to large sized companies in search for a headless solution. Easy to integrate, intuitive for business users and content editors and great support channels.
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