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Airtable

Airtable

Reviews from AWS customer

2 AWS reviews
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External reviews

3,143 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Melissa M.

A tool for herding creatives (in the best way)

  • October 24, 2024
  • Review provided by G2

What do you like best about the product?
Once I was able to understand how Airtable is able to take simple data, and then filter it into views of information that can tell you insightful stuff: like, how many projects a designer has at any given time, how much time is being wasted on edits, how many projects actually help us hit our goal - it became a game changer. Customizing the data to show you what you need to know is pretty easy once you get the hang of it.
What do you dislike about the product?
I'm still trying to get the hang of building and using Interfaces. It's a little hard when I don't have tons of time to just sit and experiment until I get something right. More templates for various job roles (like a multimedia creative director - hint, hint) would be awesome.
What problems is the product solving and how is that benefiting you?
It is helping us document subject matter expertise, process, current workload, resource allocation and project timelines, as well as tracking expenses that pertain to outsourcing services.


    Higher Education

backbone of our operations

  • October 24, 2024
  • Review provided by G2

What do you like best about the product?
public interfaces (embedded sharing), automations (including sending emails), forms, linked records, rollups, formula writing assist with ai!
What do you dislike about the product?
i wish the forms functionality was more advanced, like better conditional visibility of questions, record picker in forms, ranked preference questions, etc.

Or, I could really really use new integrations with FERPA-compliant, especially qualtrics, polleverywhere

Lastly, some calendar integrations via automations are not really working for our team, and it's difficult to do event outreach operations...
What problems is the product solving and how is that benefiting you?
maintaining accurate student records, collecting student applications for opportunities in our curriculum, displaying student responses among the cohort.

building out our partnership operations, tracking partner involvement in our educational activities, mass email outreach to partners and students, sharing partner contact information with our students

internal team operations, task management


    Zack M.

Incredible and Easy to Use Database for All Types

  • October 24, 2024
  • Review provided by G2

What do you like best about the product?
I love the integration with a variety of services that help streamline my automation flow. Implementing this into my workflow has been a simple and yet capable tool to utilize as a CRM, contact database, and task manager.
What do you dislike about the product?
I do wish that there was more customization with plans in regards to AI credits. My current plan does not allow for purchasing additional credits.
What problems is the product solving and how is that benefiting you?
It has become an all-in-one platform for streamlining our project management, CRM, and other useful tools for our business.


    Non-Profit Organization Management

I've been waiting years for a tool like Airtable

  • October 24, 2024
  • Review provided by G2

What do you like best about the product?
If you're a person who likes to keep track of things, Airtable is an essential part of your tech toolbox. It's fast and easy to create simple databases, and it's possible with time and effort to build complex databases. The automations enable you to notify anyone you need or move records thru a workflow.
What do you dislike about the product?
It's not always as well documented as possible. The support forum usually has an answer to my question, but it often takes a couple clicks to find it. Be patient and persistent to find the guidance you need.
What problems is the product solving and how is that benefiting you?
For discrete mini projects, it's more practical than using a full on project management tool. For our biggest dataset we need to manage, it enables complex data management and analysis.


    Hospitality

Love how flexible and connected Airtable is!

  • October 23, 2024
  • Review provided by G2

What do you like best about the product?
I love that Airtable is so adaptable and is always evolving! In the four years I've been using the platform, it's clear that they take customer feedback and needs into account when planning their product roadmap. They also provide robust resources for people to learn the platform, improve their skills, and connect with other users. For the Enterprise scale, their customer service and support team is incredible - I always get fast response times and have solutions faster than I would with other platforms.

For the platform itself, I love that Airtable is what you make of it - it's easy to have simple tracking or data management but it's possible to build complex ecosystems that depend on each other and increase efficiency. Plus, it's easy to integrate with other tools!
What do you dislike about the product?
From an Enterprise perspective, it sometimes feels like Airtable is still a startup company despite how many Fortune 500 companies heavily depend on it. There are features missing that other project management platforms have such as a central place to track access requests or nuanced options for notifications.
What problems is the product solving and how is that benefiting you?
Because Airtable is so adaptable, we're able to use it across multiple teams and organizations that have very different needs which keeps data centralized. And we are able to have very specific levels of control over data and how people interfact with it because of Interfaces.


    Jesse V.

A Powerful tool for small and large businesses, with some room for enhancement

  • October 23, 2024
  • Review provided by G2

What do you like best about the product?
I love how intuitive Airtable is. From the start it is easy to get set-up, and in a short time, more use-cases become evident. Airtable has integrations (either directly or via 3rd party tools like Zapier / Make) with nearly everything.
What do you dislike about the product?
Airtable tries to bridge the gap between a spreadsheet and a database. It's ease-of-use approach comes at the cost of some basic database functionality, such as being able to pull data from linked tables (you have to add lookups, which makes tables bloated at scale). In addition, Interfaces lack a robust way of customizing visibility/editability based on group-level permissions, meaning multiple interfaces need to be created, and maintenance becomes time-consuming.
What problems is the product solving and how is that benefiting you?
Airtable allows us to track vendor relationships, contracts, and quotes for large projects - as well as budgeting and approval flows for those projects.


    Sarah S.

Airtable has transformed the way I do my job for the better.

  • October 23, 2024
  • Review provided by G2

What do you like best about the product?
Airtable's user experience is incredibly intuitive. As someone who has no experience with database management outside of basic excel functions in the past, I was able to implement Airtable in my work processes with very little training (all of which came, free, from their tutorials and guides). I also really appreciate that the platform can be used to integrate data collection, data management, project management, event management, and other important functions into one place and streamlined process--I am able to use one platform for so many different necessary parts of my role, and all of them work better than the multiple separate platforms I was using before.
I'm also really grateful for the support we've received from the Airtable team. Most of my office now uses Airtable as a daily tool, and that's in large part because of the help we've received from the Airtable staff.
What do you dislike about the product?
I'm struggling with some of the interfaces, and how to get them to be utilized by people outside of my organization. I really appreciate the new feature that rolled out where many interface types can be made publically visible, but I would love to be able to have a view-only link to an interface in the same way I can have a view-only link to a table view where someone isn't required to make an Airtable account in order to see it. I know that works with some interface types now but not all.
I'm also a little baffled by the three different form types, and how they all function differently and are located in different places. I feel like some clarity is needed about the purpose of having three types of forms (form view of a table, form within an interface, and "form" outright). All of them have different quirks, many of which feel like should be aligned across types, and yet aren't.
What problems is the product solving and how is that benefiting you?
I have several major projects in my role at a large research university, and all of them benefit from Airtable:
1. I coordinate a 10-year old fellowship program, and I have a decade of records and information about the program, its applicants and members, their work within the program, and their impacts on our community after they complete it. With Airtable I'm able to track all of that in one place, which means I always know where to go to find what I need, and it also means that I can create reports/interfaces for the fellows that give them snapshots of their particpation in the program over time. Since some of the folks have been involved for literally a decade they have had lots of engagement with many roles in the program, and before we moved all of this data to airtable I would have to recall things from memory or look each type of role up by person and year in our cloud storage. This has made the process easier, more accurate, and more helpful for the fellows themselves.
2. I organize several large-scale, complex events and programs for faculty, and using Airtable has made that process so much easier. I can have everything from project/task management to sign-ups and attendance lists to logistics planning all in one place, and because of the ease of synching and tables and linking fields, I can do virtually no copying and pasting throughout that process. I used to have so many spreadsheets for each event, and have to transfer so much information from one to another each time...and now that isn't a problem anymore. I can also use the same base each year and just update the years on the new records, so that I can more easily track data over time and have far more useful assessments of my programs. This has transformed my assessment processes and I'm really excited to see how that continues to grow.
3. We are implementing Airtable in our center's annual planning processes for the first time this year, and we've already benefitted so much. We are able to collect information more easily from each of our staff members about their plans and needs, and then the appropriate teams are able to easily gather their own annual lists of work from that collection more accurately than before. We're just starting to play around with automations to make this process even more streamlined and seamless, and I know by next summer's annual planning we'll have something even better put into place.


    Telecommunications

A visually enhance spin on Excel and Task Tracking

  • October 23, 2024
  • Review provided by G2

What do you like best about the product?
Relatively intuitive information logging.
What do you dislike about the product?
Integrations and data wizardry gets a little complicated. I wish the personal user cost and features was better too.
What problems is the product solving and how is that benefiting you?
I use it both for daily task tracking / logging for reference, and project management features. Also for basic data analysis.


    Environmental Services

Airtable

  • October 23, 2024
  • Review provided by G2

What do you like best about the product?
Ease of use and ability to customize for needs.
What do you dislike about the product?
Realtime data entry can be challenging for new employees, they are fearful of making errors.
What problems is the product solving and how is that benefiting you?
Great for keeping track of our contacts and related project work.


    David D.

Airtable: Swiss Army Knife for Business

  • October 23, 2024
  • Review provided by G2

What do you like best about the product?
Airtable is amazing and super flexible. In our design agency we have used it to run collaborative workshops, write functional requirements, track bugs, and manage large-scale projects. The great thing about Airtable is that its super easy to create customized tools that support our work. It essentially replaces 4-5 other SaaS products. The other thing that jumped out us is the attention to the user experience. As a design agency that evaluates software and websites, we immediately saw that that UX has a seat at the table - kudos!
What do you dislike about the product?
There are times when I wish it allowed more Excel-like functionality. Being able to calculate and use specific cells as variables in other locations would be great.
What problems is the product solving and how is that benefiting you?
The ability to quickly create custom applications to meet project needs. It essentially replaces multiple subscription-based SaaS products.