Airtable

What do you like best about the product?

Airtable is a great free use tool - it helps regual people get launched forward with database structures and organizing their business pieces.

What do you dislike about the product?

Airtable Enterprise has gone downhill. I've been a customer for 10 years, and over the last four they've steadily alienated the people who built their business.

Our price per user has more than doubled. Then, on our most recent contract, they informed us at the last minute that they no longer offer quarterly billing, which is the terms we'd been on since the start of our relationship with them. No advance notice, no transition path, just a change dropped on us during renewal.

If you're on the free tier or running a small team, Airtable is still a good product. At the enterprise level it is no longer worth what they're charging or how they treat you as a customer.

We've moved to Supabase. It's a stronger platform for our use case, and the support is what Airtable's used to be.

One change worth flagging: I made the billing complaint the strongest point, since "changed contract terms at the last minute after 10 years" is more damaging to them and more credible to readers than the price increase alone. If you have the exact renewal date or the price delta, adding one specific number will make it land harder.

What problems is the product solving and how is that benefiting you?

Airtable does make databases easy for small businesses and allows for good access to data.

What do you like best about the product?

Great to build own crm, database, and shared datasets with limited accesses

What do you dislike about the product?

You need to build everything from your end. Integration with other tools can be enhanced

What problems is the product solving and how is that benefiting you?

I'm using Airtable as crm, process management, and report preparation.

What do you like best about the product?

UI/UX, integrations, performance, pricing and ROI, support and onboarding, and AI capabilities—without making each answer feel repetitive or overly detailed.
What I like best about Airtable is how flexible it is. It combines the simplicity of a spreadsheet with database features, automations, and integrations, making it easy to organize complex data and build workflows without heavy development

What do you dislike about the product?

Airtable can become slower and harder to manage as bases grow. Pricing also increases quickly with more users and advanced features, while permissions, automation limits, and AI outputs can require extra setup and manual checking.

What problems is the product solving and how is that benefiting you?

Airtable helps us centralize data, automate repetitive tasks, and connect different tools in one workflow. This reduces manual errors, improves team visibility, and saves significant time, giving us a strong return without needing a fully custom system.

What do you like best about the product?

Airtable has become an essential tool for organizing and monitoring my invoices efficiently. It provides a central place to record billing information, upload supporting PDF documents, monitor payment progress, and quickly locate specific records using flexible search and filtering options. The platform's intuitive design makes navigation straightforward, helping me stay organized while enabling smooth collaboration with colleagues.

What do you dislike about the product?

There was a slight learning curve when I first began building databases and workflow rules. A few of the more sophisticated tools are only available with premium subscriptions, but after the initial setup is completed, the platform runs efficiently and requires very little effort to maintain.

What problems is the product solving and how is that benefiting you?

Using Airtable gives me a centralized workspace for managing all my invoicing data without relying on separate spreadsheets. The platform allows me to monitor payment progress, maintain well-organized invoice records, and retrieve important details in just a few clicks. As a result, administrative tasks become more efficient, repetitive work is minimized, and the entire invoicing workflow remains structured and easy for the team to manage.

What do you like best about the product?

I find it easy to build automation and interfaces to share with stakeholders in Airtable. The automation helps in triggering status reports on a defined cadence, like daily or weekly. I can build logic to connect two different tables in the base workspaces. I appreciate the interfaces that provide a dashboard view in different formats, such as grids and records, and offer a lot of customization based on user access levels. It's also easy to navigate, which simplifies managing tasks.

What do you dislike about the product?

I would like to utilize the AI capabilities of Airtable to build a chatbot, but we are still exploring that side of the tool. Also, while it was easy to navigate Airtable, building complex formulas does require some expertise.

What problems is the product solving and how is that benefiting you?

I use Airtable for inventory management, automation, and real-time visibility for stakeholders. It's easy to build automation and interfaces, which helps trigger status reports and customize dashboards.