Airtable

What do you like best about the product?

Airtable has been super helpful for connecting data across platforms, managing projects, and planning global marketing campaigns that vary by region. The UI is straightforward enough that you can really maximize the database side of Airtable; however, the true value is how easily you can scale your work across systems using integrations, automations, and workflows. While designing systems and apps can be daunting, there are plenty of tutorials and videos available across the internet for builders to turn to when they need guidance. When you know exactly what your building, Airtable's AI, Omni, makes converting your ideas and prompts into apps and databases super easy.

What do you dislike about the product?

Although Airtable has been helpful for my teams, Airtable’s AI, Omni, isn’t perfect, and the UX could use some improvement. I’d especially like Omni to be a bit more conversational when it’s interpreting data in my databases and responding to questions about that data. For now, I’ve found this can be mitigated by connecting an LLM to Airtable’s MCP, which lets tools like Claude pull from Airtable context and make edits within your Airtable environment. I’ve also noticed a gap between the front-end “interfaces” experience and the back-end databases: some extensions work in one but not the other, which can be confusing, and it'd be helpful to expand on the front-end views you can set up.

What problems is the product solving and how is that benefiting you?

Before Airtable, our project management workflows were scattered across multiple apps and tools. We didn’t have a single source of truth, which made it harder to keep track of all the moving pieces across different campaigns. A lot of tasks were manual, and measuring ROI as well as tracking progress toward our goals was unnecessarily complicated.

Now we have automated workflows that pull data from Salesforce into Airtable and then turn it into Slack canvases, reports, memos, and other documents. This has made it much easier to stay aligned and keep everything organized in one place.

What do you like best about the product?

Airtable brings the power of relational databases to builders who are not software engineers by trade. It allows a wide range of users to build custom apps and run their everyday workflows much more easily and efficiently

What do you dislike about the product?

The mobile app could use some improvement, to better match the desktop and browser experience

What problems is the product solving and how is that benefiting you?

Airtable allows me to build custom business solutions for my consultancy clients, including invoicing, project management, HR and sales. I've been able to build seamless integrations with Google Calendar, Fireflies, Zapier, DocsAutomator and Gmail to extend the core relational database functionality, to essentially create a single tool that runs most of my clients' operations.

Bespoke software solutions like the ones I've built using Airtable used to take an entire engineering team weeks or months to build, but can now be created in a matter of hours, at a fraction of the cost.

Throw in Airtable's powerful AI Field Agents and you have a centralized system that is fast, reliable, scalable and, most importantly, user friendly. I've been using Airtable for the past 6+ years and have never had to contact support, thanks mainly to the self-service reference documentation, and more recently the certified courses available through Airtable Academy.

What do you like best about the product?

I love that Airtable feels like a blank slate. Because it supports many different field types, along with automations and integrations, it can easily serve as a one-stop shop for a wide range of use cases. The UI is easy on the eyes and user-friendly, so anyone can pick it up and shape it to suit their needs.

The AI features Airtable is rolling out are amazing. They take some of the more complex capabilities that can be harder to use directly and bring them into AI tools that let you use natural language to set things up. Performance is also snappy—connecting to multiple external sources with tens of thousands of records still allows for seamless back-and-forth data flows. Enterprise support has been friendly and prompt, and it has never let me down. Lastly, the ROI from consolidating tools into Airtable has been highly beneficial for my scope.

What do you dislike about the product?

As mentioned previously, Airtable is a blank slate, which some users may find intimidating as they don't know what to do with it first. In the hands of a skilled builder, it's a dream come true.

What problems is the product solving and how is that benefiting you?

Ease of access is very straightforward, compared to Airtable's competitors!

What do you like best about the product?

Airtable has been a key tool for our company. Its basics make the building of our ERP very lean (unique data layer, direct sync with shared interfaces, experience based on the collaborator role). Automations are of course a must for our organization now and remain very limited in cost, compared to the value they provide, including when it uses AI capacities. Support have always been quite reactive and helpful (expect one or two occurrences that seemed to be linked to my interlocutor). And finally their constant progress in communication and features make it up-to-date regarding the state-of-the-art and relieves us from benchmarking for migrations, more performing tool set.

What do you dislike about the product?

The successive joins between tables and limitations of 500 columns per table is definitely a constraint

What problems is the product solving and how is that benefiting you?

Using it a unique source of truth, with no lack of confidence from any collaborator is a real value for the whole company, from executives to interns

What do you like best about the product?

Airtable is a highly scalable data platform that can support everything from simple workflows to complex business systems. Its intuitive interface, flexible building tools and in-app AI assistance make it easy for users to get started quickly, while still providing the depth needed for more advanced applications.

As AI accelerates and interfaces become increasingly user-orchestrated, the ability to capture, structure and connect data effectively is becoming a significant business advantage. Airtable makes this straightforward through extensive integration options, an accessible API and native MCP capabilities for both building applications and working directly with data.

Its real strength is adaptability. Applications can evolve continuously as requirements change, rather than being constrained by a one-off system implementation. This creates ongoing value and allows organisations to respond quickly to new opportunities, processes and technologies. Solid performance coupled with this adaptability means that return on cost investment is continual and not tied to one-off implementation of 'fixed' systems.

The platform is also well supported. Airtable provides extensive guidance through its support resources and developer documentation, while Airtable Academy offers structured learning and certification. An active user and developer community adds another valuable source of practical knowledge and support.

The future of business systems will depend on tools that are accessible, adaptable and able to evolve alongside rapidly changing needs. Airtable is well positioned to be one of those platforms.

What do you dislike about the product?

There’s very little to dislike about Airtable. It’s continually being updated with new features and additions - which is fantastic - but it can also mean that user-builders sometimes struggle to take full advantage of the more powerful new capabilities as they arrive. Beyond that, the downsides are few to none.

What problems is the product solving and how is that benefiting you?

One straightforward problem that Airtable has helped solve across many developments and implementations I’ve worked on is the easy centralisation of core business data. For any business, this brings clarity and insight grounded in reality - something that’s hard to achieve when data is disconnected and scattered.

When data is more visible, operations become more visible too. Stronger data cohesion also supports better analysis, helping turn information into knowledge and, ultimately, wisdom. Time is saved when information is readily available and doesn’t need to be hunted down, and decisions can be made faster and more accurately when the full picture is accessible.

What do you like best about the product?

What I like most about Airtable is how flexible and customizable it is. I can take a complex academic workflow that would normally require multiple spreadsheets and turn it into a centralized system tailored to exactly how our team works.

Being able to link related information, create different views and interfaces for different users, and automate repetitive communication has been especially valuable for managing faculty scheduling, clinical placements, and broader academic operations. I also appreciate that I can keep refining the system as our processes evolve, without needing extensive technical or programming knowledge.

Overall, Airtable strikes a great balance for me: it’s powerful enough to handle complex workflows, yet still approachable enough for an administrative user to build, maintain, and adjust over time.

What do you dislike about the product?

The biggest challenge with Airtable is the learning curve once you start using more advanced features like formulas, linked records, automations, and interfaces. Some of the more complex calculations and reporting can also take some trial and error.

I would also like more flexibility with permissions and user access when building interfaces for larger groups. Overall, though, these are manageable limitations given how customizable the platform is.

What problems is the product solving and how is that benefiting you?

Airtable is helping us move away from managing complex academic and clinical scheduling processes across multiple spreadsheets and disconnected systems. I use it to centralize faculty availability, assignments, clinical sessions, staffing needs, and scheduling information in one place.

This gives our team better visibility, reduces duplicate or outdated information, and makes it much easier to identify staffing gaps and follow up with faculty. Automations and customized interfaces also reduce manual administrative work and make our processes more scalable as our programs grow.

What do you like best about the product?

What I like best is how far I can build on my own. I've replaced entirely manual, spreadsheet-based workflows with systems that run themselves in Airtable, no engineering tickets required. It holds up as real infrastructure too. I have scripting-heavy setups where Google Apps Script feeds into Airtable bases, and it's the reliable backbone for all of it. The AI features are the other big one. When I'm building or debugging an automation, working through the logic with AI gets me to a working version much faster.

What do you dislike about the product?

Honestly, my one real gripe is the learning curve. It takes genuine effort to get good at this. The features that make it powerful, automations, scripting, the way everything connects, are not things you pick up in an afternoon. I spent real time getting fluent before I could build what I build now. It pays off, and once you're past that curve the ceiling is high, but I won't pretend the ramp is quick or gentle.

What problems is the product solving and how is that benefiting you?

It's taken work that used to be fully manual and spreadsheet-driven and turned it into partially or fully automated systems. My team no longer babysits records by hand or copies data between sheets. I've built pipelines where email comes in, gets parsed, lands in the right base, and goes back out, all without me touching it. The benefit is time and reliability. The repetitive work runs itself, mistakes drop, and I can put my attention on the operation instead of the busywork.

What do you like best about the product?

I really like the UI that Airtable provides; it's one of the first things that stood out to me. Things in Airtable are structured very well, allowing me to easily create multiple tables, add, edit, and delete information. Another aspect I appreciate is Airtable's connectivity through MCP, which makes it much easier for me to work from the cloud. These features, combined with the ability to create one workspace with multiple tables to track various performance metrics, make Airtable an effective tool for me. Transitioning from Google Sheets to Airtable was easy due to these features.

What do you dislike about the product?

I like what Airtable offers, but I really wish they could include more features in their free plan. It would be great to try out some of these features without upgrading to a premium plan, as it could motivate me to make that upgrade.

What problems is the product solving and how is that benefiting you?

I use Airtable to manage records, like tracking email and blog performance. It lets me share data easily with my team for visibility, create multiple tables for different metrics, and manage everything efficiently. The MCP feature makes it easy to work from the cloud and take action on data.

Airtable is used to manage and keep track of sprints, and anything that needs to be prioritized or any specific Jira change requests that need to be considered, as well as any kind of sprint planning that will be performed in Airtable.

Airtable is used to ensure that any kind of recent sprints that need to be tracked, such as any kind of daily changes or any kind of activities that need to be performed, are captured there. We also have categorization across various different things, so if there is a need to communicate about any kind of recent change request changes that need to be performed or anything that needs to be taken into consideration, Airtable is part of the picture.

Overall, the program logs are maintained in Airtable, including milestones, deliverables, risks, issues, and change requests, all classified and tracking releases. Airtable serves as a centralized location wherein all developers, the operations team, CI/CD, and DevOps teams work together to ensure that sprints are scheduled and worked according to requirements and cases with comments added so that everyone has a high-level exposure of what is exactly happening in the organization.

Airtable offers multiple different features, particularly in the planning sector and calendar options, wherein workspaces can be created and shared with colleagues working together. Airtable provides numerous features such as managing groups, enabling notification preferences, and allowing communication with colleagues wherever they are working, such as if one person is in China and another is in India, with the option to notify changes and customize language preferences. The appearance can be changed and Airtable can be integrated with multiple other tools such as calendars in Microsoft Teams for notifications. You can start with templates or use AI to build custom apps, tailoring workflows.

Workspaces are the primary focus because this is where all people have access shared between various different teams, allowing one particular person focusing on one area to make modifications or enhancements that are viewable.

Airtable has had a positive impact, where previously reliance was placed on a calendar schedule for stand-up calls, spending lots of hours to understand who worked on which task. After Airtable came into the picture, so much time has been reduced, primarily focusing on productivity and engaging in development. Airtable provides managers with an overview of operations performed, how long tasks take, and the expected completion dates.

There is definitely a scope of improvement for Airtable, particularly in understanding the menu bar, which seems very small but has multiple functionalities beneath it. If things could be segregated based on Workspaces all together, it would greatly enhance user understanding of the product.

There are some UI changes that need to be improved, as this is where people start understanding Airtable better.

Airtable has been used for more than three plus years.

Airtable is definitely stable.

Airtable is scalable across multiple systems, handling high volumes or large numbers of requests from various groups with ease, maintaining application performance even under heavy requests.

Customer support is really great; they are always helpful whenever cases are created and respond based on their SLAs.

A particular solution was not being used. Reliance was placed entirely on separate lead managers responsible for managing operations, but now Airtable has replaced this.

There are definitely multiple different kinds of change request releases which have recently happened wherein the product was launched. Multiple different kinds of defects were encountered and were preferably maintained as a bug. As a part of that process, sprints that release every bi-weekly, that is every two weeks, are performed. In those sprints, the major focus and work is on making enhancements to the existing infrastructure and deploying that particular infrastructure to production. This ensures that the environment is always safe and secure and has saved a lot of time rather than relying on manual workflow.

Pricing, setup cost, and licensing were pretty much easier because Airtable is straightforward. The pricing can be priced for five years and renewal of every two and a half years or every one year happens easily. Considering the pricing, pricing will be good for an enterprise if applications are enterprise-level. However, for a smaller organization, Airtable would not be recommended because it is commercial and a bit expensive for a smaller organization that cannot bear it.

GitHub has been evaluated. There is a central repository wherein all the enterprise users can connect and do the merging or the branching of the operations. After that, Airtable has been tried.

Airtable is advised for mid-level and CMM Level 4 or 5 organizations to consider using as a replacement for current GitHub repositories, as it connects various AI tools and allows cross-functional teams to work in a central location. This way, teams can understand expected ETAs for change request deployments and ensure tickets do not bridge into SLA.

Airtable is the best application to ensure integration among developers, DevOps engineers, and the CI/CD team. This review has been given a rating of 9 out of 10.

Public Cloud

Amazon Web Services (AWS)

What do you like best about the product?

Airtable’s genius is its flexibility. It lets you build applications quickly and tailor them to your processes without deep technical knowledge. If you’re comfortable with tools like Microsoft Excel and Microsoft Forms, you can get started with Airtable very quickly.

In our organization, we’ve used Airtable to automate employee onboarding, coordinate disaster relief efforts during times of crisis, compile and synthesize research to support evidence-based decisions, and manage and track assets. Today, we have more than 60 Airtable apps and bases, many of which leverage integrations such as Zapier, PDF.co, Formsite, and others.

Some of my favorite features are the flexibility to create different user interfaces for different audiences, the ability to deploy public-facing forms for easy data collection, and especially the ability to use AI at the field or cell level. That last feature is incredibly powerful because it allows AI to become part of a workflow rather than just a separate tool.

It’s difficult to calculate the total cost savings Airtable has created for us, but at a minimum, we estimate it has saved us about $50,000 per year compared with subscribing to numerous specialized applications to meet the same range of needs.

What do you dislike about the product?

I honestly struggle to identify much that I dislike about Airtable, other than the fact that new features sometimes arrive faster than I can fully explore the ones already available.

One challenge I do encounter is returning to automations or interfaces that I built months earlier. If I have not touched them in a while, it can take some time to reacquaint myself with how everything was configured before making changes or improvements. That is probably less a limitation of Airtable and more a reminder that I need to do a better job documenting what I build.

What problems is the product solving and how is that benefiting you?

Employee onboarding, asset management, disaster relief efforts, Intranet forms, workflows, and notifications, etc. We also use it to support submitted IT support tickets by associating NFC tags with metadata inserted into the support ticket request form.