Airtable
AirtableExternal reviews
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Airtable Can do it all...almost
What do you like best about the product?
I love the no-code customization. I love the admin panel and how easy it is to monitor user usage for 100+ users.
What do you dislike about the product?
I wish Airtable was more ADA-compliant. I also dislike how hard it is to get support from Airtable support staff. I often get no response at all.
What problems is the product solving and how is that benefiting you?
Airtable has helped our company create a universal platform without restrictions allowing our partners to send referrals across regional mapping.
Airtable had been my #1 tool for 10+ years
What do you like best about the product?
The versatility of Airtable has allowed me to introduce it as a tool to every role I've worked in the last 10 years. I've primarily been apart of small businesses or non-profits that lack systematized processes. Airtable's ease-of-use, dependability, automations, and more has improved the efficiency and operations of each organization I've assisted.
What do you dislike about the product?
They used to have a much more extensive template library. It was both their own creation and adoptions from their own users that all members could replicate and implement. While they still have this, it's not as extensive.
Additionally, it does have some limitations. In my current role, we parted with Asana in efforts to consolidate to one SaaS with Airtable. However, Airtable's ability to manage an individual's tasks and workload pales in comparison to Asana. We wish they had an easier way to set up recurring tasks. We have attempted to replicate it but it requires an extensive amount of knowledge and loopholes.
Additionally, it does have some limitations. In my current role, we parted with Asana in efforts to consolidate to one SaaS with Airtable. However, Airtable's ability to manage an individual's tasks and workload pales in comparison to Asana. We wish they had an easier way to set up recurring tasks. We have attempted to replicate it but it requires an extensive amount of knowledge and loopholes.
What problems is the product solving and how is that benefiting you?
It's eliminated our need for multiple platforms. We've managed to unsubscribe from Asana, Zendesk, Buffer and more as we've adopted the use of Airtable.
It's streamlined systems and processes and allows for documentation of the processes along the way.
It's streamlined systems and processes and allows for documentation of the processes along the way.
Easy to use
What do you like best about the product?
The best part about Airtable is how well it integrates with other systems. I constantly sync Salesforce and Zendesk reports to Airtable so I can tailor them to my needs. The other thing that I like best about Airtable is how you can set up as many different views as you want for many different purposes. Whenever a stakeholder wants to use Google Sheets, I suggest using Airtable because it allows you to format data in so many different ways without constantly filtering and unfiltering data.
What do you dislike about the product?
I have had some issues with users adding others to Airtable bases that didn't have licenses, which increased our spending, but Airtable has resolved this issue.
What problems is the product solving and how is that benefiting you?
Airtable allows us to pull data from Salesforce into a Calendar view for our Office Manager to track in person projects. We were unable to solve this problem with other platforms without issues or extra work.
Airtable also allows us to pull data from Zendesk for users who do not have Zendesk access.
Airtable has allowed us to develop an automation that creates multiple Zoom sessions on behalf of other users all at one time.
I use Airtable as a trigger for many of my Zaps in Zapier because it is very easy to manually create records for testing.
Airtable also allows us to pull data from Zendesk for users who do not have Zendesk access.
Airtable has allowed us to develop an automation that creates multiple Zoom sessions on behalf of other users all at one time.
I use Airtable as a trigger for many of my Zaps in Zapier because it is very easy to manually create records for testing.
Airtable is easy to use and does it all
What do you like best about the product?
Airtable is a perfect blend of simplicity and capability. Its interface is intuitive and will feel familiar to anyone who has used a spreadsheet. But behind that pretty face is a powerful relational database that affords almost unlimited opportunities for extensiblity and integration with other products.
What do you dislike about the product?
New users to Airtable may, because of the spreadsheet-like interface, not immediately grasp the product's full capability, and may actually become frustrated that it does not exactly mimic the more familiar spreadhseet. A little new-user training is helpful and should mitigate this.
What problems is the product solving and how is that benefiting you?
We imported a member database (which had fallen into disuse because nobody knew how it worked) into Airtable, and now it gets used daily and in so many different ways. With scripting and webhooks, the database is integrated with our MailChimp and so we can manage our mailing list directly from our member database.
It’s my brain outside my brain!
What do you like best about the product?
My company had lots of institutional knowledge sitting in different tools and in different people's heads. Airtable allowed me to collect, organize it, correlate it and make it accessible to the entire organization.
What do you dislike about the product?
The pricing structure is a bit confusing and I find it a distraction to what is otherwise a very pleasurable user experience.
What problems is the product solving and how is that benefiting you?
Airtable helps me standardize knowledge across my business unit and make it accessible to everyone who needs it. It also allows me to automate tasks and data collection surrounding that knowledge. Lastly, it gives me full control over how I want to present that knowledge to the world.
Airtable, the flexible product that does it all
What do you like best about the product?
I like how I can create complex interfaces with limited coding knowlege. My department uses airtable for everything and it allows us to link data between bases. Creating a new base or interface is simple and easy. Base ops meetings are very helpful from Airtable's customer support team. They have helped us solve several problems with expert guidance. Airtable weaves in with many other softwares like, Teams, Slack, Outlook and more. We make use of more integrations each day. Airtable is a product that has become a part of our daily routine. There is a low learning curve for getting started so Airtable is a good product for all users.
What do you dislike about the product?
I wish there was a way to push a sync on tables by pushing an interface button. I also would like to see the ability to copy and paste sections of an inteface to new pages.
What problems is the product solving and how is that benefiting you?
We use Airtable as a CRM, as a job scheduling paltform, as a employee time tracker, as a rental management system and so much more. Every new idea we have ends up in Airtable one way or the other. Airtable has replaced multiple products that we have been subscribed to.
Helps our Business Run Efficiently
What do you like best about the product?
Creating workflows made simple, but yet complex enough to handle any workflow you can dream. Works with most of our other software and is easy to implement. Our company uses airtable daily to complete our tasks
What do you dislike about the product?
Wish we could rearange data by date when linked from another record, but I am hopeful this will be eventually updated. Our company is a bit smaller and sometimes customer support is not there.
What problems is the product solving and how is that benefiting you?
Solving complicated workflows. One space for all data.
A Powerful, User-Friendly Tool for Non-Coders
What do you like best about the product?
I really like Airtable because it makes organizing and structuring data incredibly easy, even if you don’t have any coding experience. Its intuitive interface allows me to create databases quickly, and its flexibility pairs perfectly with other tools like Softr, which I use regularly. Airtable’s powerful features make it a fantastic option for managing projects, workflows, and more.
What do you dislike about the product?
One thing I find challenging is that while Airtable is highly versatile, some of the more advanced features can feel limited without upgrading to the premium plans. Additionally, for really complex workflows, there may be a need for more integration options or automations beyond the basics.
What problems is the product solving and how is that benefiting you?
Airtable helps me solve the problem of organizing and managing data without needing technical skills or coding knowledge. It allows me to easily structure and track information in a way that’s both visually appealing and highly functional. As a Softr user, Airtable also works seamlessly with my workflow, enabling me to quickly build and manage databases for my projects, saving time and reducing the complexity of manual data handling. The automation features further streamline my tasks, making it easier to stay organized and efficient.
Flexible and Intuitive
What do you like best about the product?
What is most helpful is the ease of use and the number of features. Implementation has been easy and gradual. Airtable has become a part of our daily operations. The flexibility has allowed us to gradually integrate it into our existing procedures. I haven't needed much communication with customer support except to explore additional features to use in our industry.
What do you dislike about the product?
We have no complaints - it's a blank canvas on which you can build some amazing things.
What problems is the product solving and how is that benefiting you?
Airtable is really helpful in managing our rental inventory and providing real-time updates for our task management.
Agile, modular and easy to use
What do you like best about the product?
I was able to start using Airtable meaningfully almost immediately due to its ease-of-use and ability to create but then continue to build on top. For certain areas where my level of experience is more limited, I was able to use their AI options to bridge the gap on things that may have otherwise taken me a while to hash out (and realistically, probably just would have never gotten around to). This kept me building vs. hitting roadblocks.
What do you dislike about the product?
Overall, I am a big fan. Every once in a while I hit a snag where I can't figure out how to implement something using the native tools, however this is likely emphasized due to the ease of use of everything else. In other words, when something isn't there is sticks out more due to how much already exists.
What problems is the product solving and how is that benefiting you?
Duplicative data everywhere (I was able to kill over 300 spreadsheets my new company was using within a matter of the first month) as well as modular automations that remove repetitive actions.
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