I used Keeper primarily for password and credential management. It was used on my team of about one hundred people. The solution helped in managing credentials efficiently and securely.
Keeper Password Manager for Enterprise and SMB
Keeper SecurityExternal reviews
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Has grown a lot since the day we started using it
What do you like best about the product?
The application in general has developed quite a lot. We've been using it for 5 years now and it really evolved. As an admin it is easy to see who is lacking behind in using it or on the security score.
What do you dislike about the product?
The interface could be more attractive but it's usable. The chrome plugin could be better, does the main tricks but I often visite the web vault.
What problems is the product solving and how is that benefiting you?
Storing and creating passwords and sharing them among colleagues.
Admin Keeper
What do you like best about the product?
Intuitiveness, no storing of passwords in plain text in databases, add-on for web browsers ...
What do you dislike about the product?
Inability to manage shared folders within other shared folders (in order to manage a certain granularity of shared access).
What problems is the product solving and how is that benefiting you?
Creation of random secrets, management and sharing of secrets, secure one-time sharing... This allows maintaining a level of security for the company's passwords without having to remember or store them insecurely, and it also allows for easy and secure sharing.
Keeping Passwords Save and Secure
What do you like best about the product?
Keeper Password Manager is highly secure, using AES-256-bit encryption with a zero-knowledge model to protect our data. It’s user-friendly, works across platforms, and offers features like two-factor authentication, secure file storage, and BreachWatch for monitoring compromised credentials. Ideal for my organisation business use, it provides scalable options like role-based controls.
What do you dislike about the product?
Sometimes there are issues when trying to authenticate on the web portal plugin and the only way to resolve this is a reboot of my OPC
What problems is the product solving and how is that benefiting you?
It solves the problem of managing multiple passwords in our busy IT environment
Security and ease of use
What do you like best about the product?
How simple it is, for example, to store two-factor keys in the same manager. The ease of sharing passwords
What do you dislike about the product?
The Zero Trust policy is sometimes problematic, for example, when a user leaves who has not accepted the password transfer policy.
What problems is the product solving and how is that benefiting you?
Above all, sharing passwords among teams. Without software of this type, it becomes a terrible task.
Feature-rich password management tool, reliable and great value
What do you like best about the product?
Easy to introduce and integrate into our system, offering good managegement and integration for companies, fair pricing and a full feature suite for password- and key-management.
Easily introducable to users thanks to well-managed integration of Import-Feature and ease of use.
Easily introducable to users thanks to well-managed integration of Import-Feature and ease of use.
What do you dislike about the product?
Our interactions with resellers weren't as efficient as we could wish for.
What problems is the product solving and how is that benefiting you?
We had a lot of users and passwords floating around our environment. We want to centrally manage their password- and keystores so that we don't run into issues should someone exit or forget their own data.
Their SOO integration helped a lot as well.
Their SOO integration helped a lot as well.
Worth the money
What do you like best about the product?
The fact that it is available as browser plugin and desktop application.
What do you dislike about the product?
I miss the auto-type feature like KeePass has.
What problems is the product solving and how is that benefiting you?
Secure storage of passwords.
Efficient credential management enhances security and productivity
What is our primary use case?
What is most valuable?
Credential management was a significant advantage of Keeper. The ability to share credentials easily and securely was a big improvement. Previously, sharing passwords and credentials through email and teams was a problem. It resulted in notable productivity gains and increased security. We also used Keeper to block or handle non-standard sites that were not allowed, enhancing our control.
What needs improvement?
There is no improvement needed. Everything was good, and it was perfect for my needs.
For how long have I used the solution?
I worked with Keeper until about September last year, which is almost six to seven months since I stopped using it.
How are customer service and support?
I contacted Keeper support a couple of times. It was perfect, and I had no reason to complain.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup took about a week or so, but once that was done, extending it took less than a couple of hours. Despite some initial back and forth, the setup process was fairly easy overall.
What was our ROI?
Use of Keeper was worth the money. From a pricing perspective, although it was more expensive than the competition, the price-performance ratio was perfect for our business needs.
What's my experience with pricing, setup cost, and licensing?
The solution was more expensive than the competition, but considering our business needs, it was perfectly aligned with the price-performance aspect.
What other advice do I have?
For my use case, Keeper was a perfect nine.
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Keeper is a fantastic Enterprise grade Password keeper
What do you like best about the product?
It has a lot of features which are awesome for Devs and IT admins.
All kinds of different types of records, and even custom ones.
Great compliance reporting.
It even has an addon that allows secrets to be directly used/updated from GitHub or Azure Devops.
You can also use this to rotate pesky old school service account passwords and update.
All kinds of different types of records, and even custom ones.
Great compliance reporting.
It even has an addon that allows secrets to be directly used/updated from GitHub or Azure Devops.
You can also use this to rotate pesky old school service account passwords and update.
What do you dislike about the product?
I don't really have anything that I don't like
What problems is the product solving and how is that benefiting you?
A great way to store and share passwords in your organization.
Excellent Product.
What do you like best about the product?
It's a very easy to use, secure password manager, with built in two factor authentication capabilities, storage options, and the ability to share passwords externally with non-subscribed users.
What do you dislike about the product?
You cannot specify roles for users until they have registered.
What problems is the product solving and how is that benefiting you?
Secure password managment and storage for IT administrators
Feature rich password manager meeting all our business needs for password security and hygiene
What do you like best about the product?
The user interface is very simple and user friendly which has helped drive user adoption.
New features rolled out to the platform with no need for additional licensing
The recent addition of supporting MFA codes within the vault has been a huge benefit to us.
The Keeper team continually contact us to ensure we are getting the most from the platform, providing areas for optimization to ensure we fully deliver on ROI.
New features rolled out to the platform with no need for additional licensing
The recent addition of supporting MFA codes within the vault has been a huge benefit to us.
The Keeper team continually contact us to ensure we are getting the most from the platform, providing areas for optimization to ensure we fully deliver on ROI.
What do you dislike about the product?
The standalone application is noteably slower than the browser add-on.
We'd like to see a feature to allow you to archive records prior to deleting records. A further feature would be to have Keeper auto archive old records that have never been accessed or not accessed in a given ammount of years.
We'd like to see a feature to allow you to archive records prior to deleting records. A further feature would be to have Keeper auto archive old records that have never been accessed or not accessed in a given ammount of years.
What problems is the product solving and how is that benefiting you?
Eliminating unsactioned storage of compamy secrets, providing an audit trail on password utilization.
Features such as Security Audit reports, helping the security team easily identify week passwords, password reuse and password hygiene reports to better educate users
Secure file storage allowing the storage of certificates and keys within the vault.
Features such as Security Audit reports, helping the security team easily identify week passwords, password reuse and password hygiene reports to better educate users
Secure file storage allowing the storage of certificates and keys within the vault.
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