Keeper Password Manager for Enterprise and SMB
Keeper SecurityExternal reviews
1,124 reviews
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Keeper: A Complete Analysis of Performance, Usability, and Security
What do you like best about the product?
I really like the centralization and automation of credential control that Keeper provides, allowing teams to store, share, and audit access securely.
What do you dislike about the product?
There are some features that are underutilized, such as: KeeperChat, BreachWatch. We have yet to see any real utility for these features.
What problems is the product solving and how is that benefiting you?
Keeper assists me in securely storing and sharing credentials in an encrypted and auditable manner.
A wonderful product
What do you like best about the product?
I have used many password vaults in the past and to me some make them very confusing. Keeper is very easy to use and easy to explain how to use. I am the administrator and being how it is setup like file explorer people understand that really well. Showing them how to do certain things is easy. It is easy to implement as well as has a number of features that other companies do not use. I have not had to call customer support so that is a positive. I make everyone in our company use this.
What do you dislike about the product?
There is nothing that I dislike about keeper.
What problems is the product solving and how is that benefiting you?
People do not post passwords on cupboards anymore as they are sharing passwords through keeper now.
The Keeper Password Manager is Great!
What do you like best about the product?
The Keeper Password Manager has been nice to have to be able to share passwords with coworkers that need them and store my passwords for frequently visited websites. This product has been easy to use and implement into daily use.
What do you dislike about the product?
The keeper icon can occasionally block the view password button on some websites, which can make it frustrating to verify the correct password is being used.
What problems is the product solving and how is that benefiting you?
Keeper is helping to allow us to keep our passwords secure while still being able to share them with the users who need them.
Great for teams
What do you like best about the product?
Keeper has been great for our teams that need to secure sensitive information in a way that access can be centrally managed, and where changes can be made once.
What do you dislike about the product?
As an admin, there is no option to reset the master password if a user forgets it.
What problems is the product solving and how is that benefiting you?
Keeper allows us to maintain the safety and security of our shared resources while also ensuring they remain current. Access control is easy, and visibility into end-user usage helps identify those who are slow to acclimate to using the password manager.
Excellent Password Manager, beats everything else.
What do you like best about the product?
I love Keeper's browser plugin the fills passwords for you. No need to go searching, the filler does the work for you. Our company has used various password safe programs, but never had the ease of use for our end users that keeper provides.
What do you dislike about the product?
The only downside of Keeper that I have found is that I didn't start using it sooner.
What problems is the product solving and how is that benefiting you?
As a company that deals with various security frameworks, such as HIPAA, HiTrust, and FIPS, we have data requirements that mean that we simply cannot risk our data. Keeper allows us to keep our data safe behind extremely complex, long passwords without users having to type anything in, or rely on memory or simple passwords.
Price Gouging
What do you like best about the product?
The system has a high view of security. Admins are unable to browse secrets.
What do you dislike about the product?
They changed the pricing and were trying to more than 100% price increase,
What problems is the product solving and how is that benefiting you?
We had people using random tools to store and share passwords. This product enabled us to bring it all together and wrangle the random password storage across the company.
Reliable and Secure Password Management for Teams
What do you like best about the product?
What I appreciate most is how simple it is to create, store, and manage passwords, both for myself and for the entire team. The built-in password generator is excellent, making it easy for us to maintain strong password standards without much effort. Sharing credentials securely with team members is straightforward, and when someone leaves or changes roles, revoking their access is quick and doesn’t require resetting all the passwords. Managing sensitive login information has become much less stressful, and I feel confident that everything is encrypted and well managed.
What do you dislike about the product?
Setting up the admin features was somewhat challenging at the beginning, particularly when it came to understanding roles and permissions. A few of the settings are not immediately intuitive, so there is definitely a learning curve involved. Additionally, the cost can increase depending on the number of users required. However, despite these points, I find that the security and peace of mind provided make it worthwhile overall.
What problems is the product solving and how is that benefiting you?
Keeper has helped us address the issue of scattered and insecure password storage within our teams. Previously, we kept passwords in browsers, spreadsheets, or sometimes even shared them over email, which was clearly neither safe nor sustainable. With Keeper, all our credentials are now stored securely in a single location, and we have the ability to control who can access specific information. The built-in password generator has also made it easier for us to avoid weak or reused passwords by encouraging the use of strong, unique ones. For our team, being able to share credentials securely and immediately revoke access when someone leaves or changes roles has been a significant advantage, providing us with much greater control and visibility from a security perspective.
Almost perfect
What do you like best about the product?
Keeper Password Manager is very user-friendly, integrating smoothly with most browsers and operating systems. As an administrator, I find it challenging to encourage people to adopt password managers, but using SSO simplifies the process since there is no need for users to go through a separate sign-up. The ability to share logins, including one-time passwords, means that no single person has to manually confirm or enter a text-based OTP. Additionally, the strong encryption provides reassurance that all records remain secure.
What do you dislike about the product?
The only drawbacks I have experienced are related to the use of biometrics. I have noticed some inconsistencies with Touch ID functionality, which can be frustrating. Another issue is the lack of a confirmation step when adding a one-time password to a record. If you accidentally navigate away from the page—a common occurrence on many sites—the Keeper dropdown disappears, and the updated record is not saved. This can lead to the real problem of being unable to access a website because the OTP was not saved in the Keeper record. It would be helpful if changes were autosaved or if users received an early warning before leaving the page.
Additionally, the admin approval process for users could be improved. When a user signs on for the first time, they require admin approval, but the admin does not receive any notification that an approval is pending. As a result, the user must reach out to the admin separately, which is inconvenient.
Additionally, the admin approval process for users could be improved. When a user signs on for the first time, they require admin approval, but the admin does not receive any notification that an approval is pending. As a result, the user must reach out to the admin separately, which is inconvenient.
What problems is the product solving and how is that benefiting you?
KPM is helping to decrease the frequency of password sharing through unsecured channels like chat software, email, and even post-it notes. Additionally, it has enabled us to cut down on some of our subscriptions by allowing multiple users to have viewer access under a single licence, whereas before, each user needed their own licence.
Password manager adapted to the cloud world
What do you like best about the product?
I highlight the ease it offers in identity administration and management, as well as the option to share credentials and folders with teams. Additionally, I value the possibility of adding OTP tokens, which contributes to a more complete and secure experience.
What do you dislike about the product?
Perhaps what is missing is greater clarity regarding the destination folder when adding a new record.
What problems is the product solving and how is that benefiting you?
It facilitates the management of shared users and the OTP tokens of the accounts we frequently access, something that would otherwise be very difficult to handle.
A very good password manager
What do you like best about the product?
Keeper is very easy to use. The web extension is very useful and easy to use.
I use it every day at work
I use it every day at work
What do you dislike about the product?
The price may discourage many people from using the tool.
What problems is the product solving and how is that benefiting you?
Keeper permit to share password between team so this is a big security update instead of share it by mail for exemple
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