Smartsheet
SmartsheetExternal reviews
10,017 reviews
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Great for Team Organization and File Management, but Depends on Team Participation
What do you like best about the product?
Smartsheet is an excellent tool for organizing large groups and managing numerous image and video files in a single location. It helps our team stay organized and ensures that everyone involved remains accountable.
What do you dislike about the product?
The only aspect I find frustrating is when some team members fail to do their part in keeping the team informed and up to date.
What problems is the product solving and how is that benefiting you?
Managing multiple projects, maintaining organized information, and ensuring the team stays accountable are all aspects I appreciate.
Great Document Sharing and Branding, but Needs More Grid Features and Better Pricing
What do you like best about the product?
Shareability of documents and tools -- both internally and externally. I use mostly grids and forms, and both work very well. I also appreciate being able to add our own branding, which looks simple but nice (not too over-the-top like many tools out there).
What do you dislike about the product?
I wish Grids had a few more options for formatting a la Microsoft Excel. I also wish that it was more affordable, so that my work wouldn't be moving other users off the platform (and making it less usable for me). It would be nice if training tools' locations were more obvious within the tool itself -- I'd probably be more likely to learn more about how to use its extensive features. I also wish attending its user conference was free -- it seems odd to pay to attend a vendor's event about how to use their tool (which would ultimately lead to them probably making more money off of us).
What problems is the product solving and how is that benefiting you?
We use a custom-built form to solicit required information from our external contributors. We also use Smartsheet to share information internally (e.g., lists of volunteers and their information). It benefits us because I like the searchability of Smartsheet -- if I've done something in Smartsheet, I know the search will help me turn it up. I CANNOT say the same about Microsoft tools / SharePoint, where files are often lost in the abyss.
Great for Project Tracking and Team Collaboration, Still Learning the Ropes
What do you like best about the product?
I appreciate that it can create a dashboard and help keep me on track with projects. The ability to collaborate with team members is also an important feature for me.
What do you dislike about the product?
I don't have much knowledge about it yet, but I'm interested in learning more so that I can become proficient.
What problems is the product solving and how is that benefiting you?
We are reviewing an RFP, and we need to adhere to a strict timeline. This helps keep track of all the tasks that need to be completed.
Smartsheet has been a great resource for a 1 stop shop of information.
What do you like best about the product?
Smartsheet has been a great resource to help multiple users access information. Individuals within our company will gather all information for a job and upload into Smartsheet. From there, all active users can access this information when needed for reference. This has been very helpful.
What do you dislike about the product?
Smartsheet can be hard to grasp for those who are not tech savvy. Though, with a little bit of training this can be learned.
What problems is the product solving and how is that benefiting you?
Having all information accessible as been very helpful. If I was to be missing a document for a project, it is much easier to be able to pull from Smartsheet vs track down.
User Friendly
What do you like best about the product?
Easy access of all project documents and information on a single sheet by all intended team members.
What do you dislike about the product?
Email notification without showing the sender.
What problems is the product solving and how is that benefiting you?
1. Ease and interactive communication - reaching the intended audience at a go and enabling faster decision making.
2. Storage of Project documentation with history/change trail thereby saving time retrieving informaion.
2. Storage of Project documentation with history/change trail thereby saving time retrieving informaion.
Very powerful tool
What do you like best about the product?
I think the formatting rules allow for very easy data visualization. The fact the colleges can collaborate in real time is great. I find that people who struggle with Excel can easily use smartsheets as an alternative
What do you dislike about the product?
I think there are some very basic features missing such as applying formulas to only children rows
What problems is the product solving and how is that benefiting you?
Allowing users to collaborate despite being dotted around
Smartsheet: A Great Collaboration Tool with Significant Advantages Over Excel Sheets in OneDrive
What do you like best about the product?
Smartsheet offers ease of implementation and seamless integration with ETL software. It’s a reliable platform that supports efficient workflows and collaboration.
What do you dislike about the product?
Sharing content with individuals who don’t have a license can be challenging. Unlike MS Excel and OneDrive, Smartsheet requires a license, which limits accessibility for non-licensed users.
What problems is the product solving and how is that benefiting you?
We have developed a tool that retrieves daily information from our TMS stored in an MS SQL table. This data is processed using Alteryx Designer and updated in Smartsheet through Alteryx Scheduler. Smartsheet automation helps streamline workflows by sending email reminders to users when specific criteria are met. Additionally, we use a manual tracker in Smartsheet to efficiently register extra information that isn’t available in TMS.
To integrate Smartsheet into our workflow, we built a custom Alteryx workflow to update Smartsheet data via its API. This was relatively simple, thanks to Smartsheet’s easy API access to its tables. As a result, this workflow and Smartsheet have allowed us to save 10–20% of our daily time, which can now be allocated to other tasks. Moreover, Smartsheet provides a more professional appearance and better archiving capabilities compared to Excel sheets stored on OneDrive.
To integrate Smartsheet into our workflow, we built a custom Alteryx workflow to update Smartsheet data via its API. This was relatively simple, thanks to Smartsheet’s easy API access to its tables. As a result, this workflow and Smartsheet have allowed us to save 10–20% of our daily time, which can now be allocated to other tasks. Moreover, Smartsheet provides a more professional appearance and better archiving capabilities compared to Excel sheets stored on OneDrive.
Great Product
What do you like best about the product?
I appreciate the features in Smartsheet that help me organize data and make it easily accessible. Additionally, it serves as an excellent collaboration tool for different teams within my organization.
What do you dislike about the product?
I really don't see any significant drawbacks to using Smartsheet. I have no complaints about the software.
What problems is the product solving and how is that benefiting you?
It is helping to organize and track data of various uses within the organization.
Solid, with customisation in workflows. Automations hold a lot of operational potential.
What do you like best about the product?
Automations that make processes simpler to implement over a large team
What do you dislike about the product?
Auto-save feature can be glitchy causing issues when updates don't save. Functionality is extremely limited on the mobile app and even on a tablet.
What problems is the product solving and how is that benefiting you?
We're able to outsource reminders and nudges thanks to automations. For instance, remembering the date that a license expires and needs to be renewed by is easier with smartsheets sending automated notifications to the relevant team members
Enhances Communication, Needs Interface Improvements
What do you like best about the product?
I find the shareability feature of Smartsheet incredibly useful, making it easy to communicate and receive real-time updates as people work on tasks. It effectively solves communication issues, especially with shared workspaces, helping us quickly resolve any miscommunication that might occur over email.
What do you dislike about the product?
I find some aspects of the Smartsheet interface to be clunky and difficult to interact with. Additionally, there's an issue with the system where users might forget to save their changes on worksheets, leading to potential errors in data.
What problems is the product solving and how is that benefiting you?
I use Smartsheet to streamline sharing information and communicating with customers, preventing email miscommunications, and receiving real-time updates, which enhances our workflow.
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