Smartsheet
SmartsheetReviews from AWS customer
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Intuitive browser application with an Excel feel
What do you like best about the product?
The application is fully usable in the browser and thus accessible from anywhere. Multiple people can work on it simultaneously. The operation is simple and understandable, and the program's functionality is reminiscent of Excel.
What do you dislike about the product?
Some display filters can only be set with an appropriate license.
What problems is the product solving and how is that benefiting you?
With this solution, I can centrally manage tasks, assign them specifically to employees, receive reminders, and effectively track progress. This facilitates organization and ensures that nothing is overlooked.
Easy Project Management and Collaboration, But Beware of Occasional Glitches
What do you like best about the product?
It is an easy tool for all Project Management needs and I personally find it easier to navigate than Microsoft Excel. The 'Share' function makes it very simple to share sheets with peers for live collaboration.
What do you dislike about the product?
Sometimes when multiple people are working within the sheet and saving, work can glitch ad move about the sheet without realising causing errors. It's very rare but has happened to a few of us in the team. Also I am not keen on how easy it is to move lines in a sheet under a hierarchy tab, then without realising it can lose all of the lines underneath.
What problems is the product solving and how is that benefiting you?
The ability to collaborate on governance documents and project plans.
High level dashboards
Personal and shared workspaces
Automated messaging and responses, alerts
High level dashboards
Personal and shared workspaces
Automated messaging and responses, alerts
Customizable and Powerful, But Requires a Learning Curve
What do you like best about the product?
- history of entries in a given cell,
- the ability to customize sheets according to your needs,
- the capability to create dashboards and all kinds of reports
- the ability to customize sheets according to your needs,
- the capability to create dashboards and all kinds of reports
What do you dislike about the product?
It takes a bit of time to learn the functionality
What problems is the product solving and how is that benefiting you?
Allows managing the team and tasks, prepares reports which generally helps save a lot of time in team management
Essential Every Day System.
What do you like best about the product?
Smartsheet is extremely user friendly and allows me to view everything at a manageable level. It also gives me indicators on work that I need to follow up on which provides a higher working service.
I use this all day every day in my job so it is a critical tool to allow me to do my job.
I use this all day every day in my job so it is a critical tool to allow me to do my job.
What do you dislike about the product?
I cant really fault anything that Smartsheet provides, perhaps as I am not an administrator I cant get full access.
What problems is the product solving and how is that benefiting you?
Maintains all the financial figures that allows us to report confidently to higher management.
Smart, Helpful, and Easy to Share—No Complaints!
What do you like best about the product?
smart, helpful, can be share with others, can be upload pictures
What do you dislike about the product?
nothing major, but sometimes I feel the system is less responsive
What problems is the product solving and how is that benefiting you?
Nearmisses/work accidents/accidents in field HSE, fire protection, environment
Streamlined Scheduling, Instantly Effective
What do you like best about the product?
I love how Smartsheet allows us to bring scheduling in-house, enabling immediate updates and revisions without the need to wait weeks as we did with our previous outside scheduler using P6. The transition from P6 was not overly difficult, and the ability to make on-the-fly changes significantly enhances our workflow efficiency. I appreciate that it enables real-time updates, allowing field personnel to update daily and helping us address procurement needs accurately. This capacity to view and update project statuses in real-time drastically improves our ability to track project schedules, manage lead times effectively, and overall satisfy our project management requirements. Additionally, I find its simplicity and affordable pricing to be a major factor in its appeal and utility, contributing to why I would choose it again. The help feature in Smartsheet is also vital in facilitating ease of use, further enhancing the overall experience.
What do you dislike about the product?
none
What problems is the product solving and how is that benefiting you?
I use Smartsheet to update schedules in real-time, allowing field personnel to update daily and manage procurement needs, replacing reliance on a third party. It helps in tracking the project schedule and makes necessary revisions instantly.
Flexibility and Visibility Boost with Smartsheet
What do you like best about the product?
I have been using Smartsheet for approximately twelve months, primarily for product, project, and portfolio management. What stands out most about Smartsheet is its flexibility and ease of use, which was a pivotal factor in its selection over other vendors. The product allows me to quickly and easily build reports and dashboards from data, which is incredibly useful. Furthermore, the ability to connect through automations and blueprinting to establish a system without needing any coding knowledge is invaluable. I also find the engagement from the Smartsheet team, including the sales team and customer success team, particularly commendable. Scott Enver, who worked with us to develop our solution, provided excellent support. Their involvement in the consultancy process was brilliant, and the end product that we created together is fantastic. The solutions developed in Smartsheet have allowed us to systemize our project and portfolio management, providing us with full visibility on where our portfolio programs are at—a significant improvement from our previous capabilities. This systemization brought a step change in our capability, garnering positive feedback from our leadership team, particularly regarding the dashboard experience and its future potential.
What do you dislike about the product?
I find the use of the control center in Smartsheet to be somewhat rigid. It lacks flexibility, especially when it comes to making global changes across templates in our projects. Although some capability exists, I feel that it could be enhanced significantly to allow for easier and more widespread modifications. This would improve the overall experience, as Smartsheet offers a lot of flexibility on an individual basis, but not as much when attempting to apply changes globally throughout a designed solution.
What problems is the product solving and how is that benefiting you?
Smartsheet has provided our team with systemized project and portfolio management, enhancing our capability with full visibility on portfolio progress. This has led to positive feedback from leadership and improved dashboard experiences.
Effortless to Use with Powerful Sheet Connections and Workflows
What do you like best about the product?
It is easy to use. I love the fact that you can connect multiple sheets to each other and create workflows
What do you dislike about the product?
The price, should be cheaper, believe there are other tools available for the same purposes.
What problems is the product solving and how is that benefiting you?
Forms integration to the tools and the once place for documents allocation is perfect.
SmartSheet Usage
What do you like best about the product?
Coworking with vendors and external people easily
What do you dislike about the product?
Not easy to implement with other systems
What problems is the product solving and how is that benefiting you?
It is helping us for the projection management and al the related works with the organization and also different vendors
User-Friendly, Versatile, and Cloud-Based—But Limited for Complex Sheets
What do you like best about the product?
i love that it's on the cloud and updates automatically + can be shared easily. the optics of Smartsheet are very user-friendly and sleek. It is nice to open it every day and get an overview of how things are progressing on a project. I enjoy how a sheet can be used in many versatile ways and add so many options. i haven't used all the features but i like knowing that there's a library of resources. There are a lot of answers available on smartsheets support. my favourite feature is how the formulas are explained and show you how to use them correctly. it is much neater and refined than a drive folder and you can integrate a lot of different file purposes and functions well. Overall the software is easy to pick up and can be easily implemented across a whole team.
What do you dislike about the product?
you can't make super complicated sheets on Smartsheet like you can on excel; for example, a financial costing sheet can be more challenging to build. the columns and rows can make things a bit restricted and have to think hard to find a creative way to build what i want on a sheet.
What problems is the product solving and how is that benefiting you?
As part of a large global team, we need to be able to access files and updates simultaneously, while flagging even the minutest of changes to certain team members. we also have a lot of inputs coming in every day which need to be managed and displayed clearly. Smartsheets is great for tracking multiple things that can be cumulatively and separately be displayed on a dashboard for specific outcomes. Creating this visual set up has been great for our team productivity and checks ins. also, the automation features save a lot of time and hassle! lastly, it is easy to use for our external clients as well.
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