Smartsheet
SmartsheetExternal reviews
10,016 reviews
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User-Friendly Platform That Unites Teams and Simplifies Information Sharing
What do you like best about the product?
It is user-friendly. It creates a space for all the team to jump onto one platform to find all different types of information.
The information created by internal staff is super easy to locate / navigate and we appreciate the many different avenues Smartsheet has to offer with lay outs, formulas, notification prompts & many more helpful tools.
The information created by internal staff is super easy to locate / navigate and we appreciate the many different avenues Smartsheet has to offer with lay outs, formulas, notification prompts & many more helpful tools.
What do you dislike about the product?
Smartsheet can be slow at times due to high memory usage.
What problems is the product solving and how is that benefiting you?
It has created one place we can input all our company information from individual contracts to overall pricing lists and much more. This benefits the company as the sheets have been formulated to react off new information being added to one triggering particular information being added to other sheets, resulting in informative reports at our fingertips at any time.
Clear, but license management falters
What do you like best about the product?
I greatly appreciate the clarity of Smartsheet, as it provides me with a clear and structured view of project planning. It makes my work easier, as I mainly read tables provided by colleagues and can thus process information efficiently.
What do you dislike about the product?
License management sometimes causes problems.
What problems is the product solving and how is that benefiting you?
I primarily use Smartsheet for project planning and appreciate its clarity. It allows me to easily read tables provided by colleagues.
Outstanding Experience and Impressive Features
What do you like best about the product?
I am obsessed with Smartsheet. It has reinvited how I work! It's clean, detailed and keeps me organized. It's super easy for basic use but gives you room to grow within it!
What do you dislike about the product?
Creating algorithms to move, archive and organize separate "sheets" can be a bit confusing. It also doesn't always stick/save to the algorithm formatting.
What problems is the product solving and how is that benefiting you?
Smartsheet has helped organize our department! It allows us to add documents, attachments, comments, private information that is needed. It's also helped with accountability. If someone doesn't fill out the form they can't say they did!
Responsive and User-Friendly Document Management
What do you like best about the product?
I like using Smartsheet for managing contractor personnel and equipment because it offers the ability for contractors to add people and equipment to lists while also attaching relevant documents in real-time. This feature is great for reviewing and ensuring all necessary information is accessible and up-to-date. The document attachment function is particularly beneficial, as it allows training records to be attached to specific individuals, and inspection documents to equipment, making it incredibly easy for me to verify that personnel have the necessary qualifications and that equipment meets safety standards. The responsiveness of Smartsheet is another standout feature; its user-friendly interface and quick loading times make checking records straightforward and efficient, especially when I am onsite. Moreover, I appreciate the ease of adding comments, which enhances communication and collaboration. Overall, Smartsheet’s combination of document management, responsiveness, and ease of use significantly improves my daily work experience, ensuring I can operate efficiently and effectively.
What do you dislike about the product?
Nothing
What problems is the product solving and how is that benefiting you?
I use Smartsheet to manage contractor personnel and equipment, allowing real-time review and attachment of training documents, which streamlines on-site record verification.
Streamlined Project Management with Room for Improvement
What do you like best about the product?
I find Smartsheet instrumental for tracking project tasks because it consolidates all our tasks with their respective dates, allowing us to monitor critical deadlines effectively. The dashboard provided by Smartsheet is particularly beneficial as it highlights overdue tasks and provides a visual status of the project, indicating whether it is on track with green, red, or yellow indicators. This feature helps me in tracking the deadlines of crucial deliverables and ensuring that the project deadlines are met. Additionally, the initial setup of Smartsheet was straightforward and easy, which made the transition smooth and efficient. Coming from using traditional Excel, Smartsheet offers a more intuitive and organized platform, making project management significantly more manageable.
What do you dislike about the product?
I find that Smartsheet could benefit from more automation. Additionally, there should be better support for multiple users to work on the same sheet simultaneously without data overlap.
What problems is the product solving and how is that benefiting you?
I use Smartsheet to centralize project tasks, track deadlines, and monitor critical deliverables, which helps prevent overdue tasks and ensures timely project completion.
Simple UI Makes Tracking Hours Easy, Some Improvements Needed
What do you like best about the product?
I appreciate Smartsheet for its ease of use and simple user interface, which makes it straightforward to log my billable hours for client projects and internal tasks. It helps me calculate exact billable hours efficiently, ensuring accurate billing to clients. Additionally, I value the multi-level approval process feature within Smartsheet, which adds a layer of flexibility and customization to my workflow.
What do you dislike about the product?
I find that Smartsheet should improve on distinguishing between billable and non-billable hours. Currently, all activities are not clearly separated, which could streamline my billing processes if they appeared distinctly. Additionally, the initial setup of Smartsheet presented a bit of a learning curve, which made it slightly challenging to get started smoothly.
What problems is the product solving and how is that benefiting you?
I use Smartsheet to calculate exact billable hours for clients, benefiting from its ease of use and simple UI. However, I wish it could display billable and non-billable hours separately.
Great for Gantt Charts, Not the Most Intuitive
What do you like best about the product?
I find Smartsheet's ease of creating Gantt charts particularly beneficial. This feature greatly facilitates my ability to manage and visualize project timelines, which is crucial when I am presenting information to internal teams. The capability to easily mark dependencies and create these links within Gantt charts is invaluable to me, especially for managing small, disparate projects. Additionally, the initial setup of Smartsheet was a breeze, with no setup required, allowing us to get started without any hassle.
What do you dislike about the product?
I find Smartsheet to be not the most intuitive software which makes it harder to get everyone on my team to use it. Specifically, creating dependencies, using shortcuts for indents, and mapping baseline dates to indicate original plans are not easy tasks within the software.
What problems is the product solving and how is that benefiting you?
I use Smartsheet for project management; it simplifies creating Gantt charts and tracking dependencies, keeping my team informed and aligned.
Effortless Setup and User-Friendly Experience
What do you like best about the product?
I use Smartsheet for work training and managing files, and I love how it saves paperwork and makes everything more efficient and faster. The platform is incredibly easy to use, which is a huge advantage, especially when juggling multiple tasks. It's also very straightforward, eliminating any unnecessary complications that can slow down workflow. I also found the initial setup to be very easy, which made getting started with Smartsheet hassle-free. I appreciate that it functions well just the way it is, without needing integrations with other software, and I’m so confident in its effectiveness that I would absolutely recommend it with a perfect score.
What do you dislike about the product?
i like it as it is
What problems is the product solving and how is that benefiting you?
I use Smartsheet to save paperwork, making tasks easier and quicker. It's easy to use and straightforward, enhancing work training and file management efficiently.
Overpriced and Lacking Real Innovation
What do you like best about the product?
It's an ok productivity tool and project planner
What do you dislike about the product?
The pricing structure really doesn't justify the cost, in my opinion. There has been very little genuine development over the past eight years. Additionally, there seems to be little interest in the premium apps, likely because they are overpriced and somewhat misleading. For example, the so-called API Data Shuttle isn't actually an API—it simply allows you to download and then upload data, so it doesn't provide a real-time or live API connection.
What problems is the product solving and how is that benefiting you?
This tool provided a fast and straightforward way to track and share information. However, its dashboarding capabilities are quite limited, and I often found myself needing to use PBi dashboards to supplement the rather makeshift ones available here. Unfortunately, recent changes to the pricing structure have made us reconsider its value, and we will probably look for alternatives.
Built-In Automation and Attachments Make Work Effortless
What do you like best about the product?
the ability to have attachments built in and automate actions instead of relying on macro's in Excel which not everyone knows how to do
What do you dislike about the product?
loading time takes a while since it's all webbased. be nicer with a desktop application
What problems is the product solving and how is that benefiting you?
Tracking actions on a project for an entire team. Smart sheet provides better integration and updates for the team
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