Smartsheet
SmartsheetReviews from AWS customer
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Ease of Use, Great for Project Tracking
What do you like best about the product?
I really appreciate Smartsheet's ease of use and its compatibility with Excel, which makes transferring and managing data seamless. I find its features, such as the ability to use reports and share them, invaluable. The Gantt charts for project tracking and setting up forms for intake requests streamline our workflow efficiently. I also value how Smartsheet helps solve transparency issues by enabling information sharing across multiple stakeholders, both internally and externally.
What do you dislike about the product?
I really wish that Smartsheet had included the Dynamics as part of the standard package. Incorporating the dynamic view as part of the standard package.
What problems is the product solving and how is that benefiting you?
Smartsheet solves transparency issues, enabling us to share information across multiple stakeholders both internally and externally using reports and other tools.
Great tool that require some learning curve to create powerful tables and tracking
What do you like best about the product?
The possibility for automation and sending automatic email to add data (and do it directly from email)
What do you dislike about the product?
Need someone very knowledgeable to build the initial system
What problems is the product solving and how is that benefiting you?
automation after events to capture data (example attendance and qualitative information like " should we do this event again"?
Flexible and Reliable for Team Workflows
What do you like best about the product?
Smartsheet is very easy to use and feels familiar for anyone used to spreadsheets, which makes adoption smooth across teams. Implementation was simple, and we were able to set up workflows without much training. Customer support has been responsive and helpful whenever questions came up. I use Smartsheet frequently for tracking projects, assigning tasks, and reporting. The number of features is impressive — from automation and dashboards to integrations with other tools we use — but it doesn’t feel overwhelming. The integrations (with Google Workspace, Slack, etc.) make it easy to connect Smartsheet to our existing workflows, which saves time and reduces manual updates
What do you dislike about the product?
Some of the advanced features take extra time to learn, and customizing dashboards or complex reports can feel a bit tricky without training. The mobile app is useful for quick updates but not as smooth for building or editing sheets compared to desktop. Pricing can also become a factor if you need premium features or a larger number of users. These are minor issues overall, but worth being aware
What problems is the product solving and how is that benefiting you?
Smartsheet helps us track hardware deliveries more accurately — for example, associates can scan a QR code when a laptop is delivered, so we know exactly which device they received. This improves accountability and reduces errors. It also makes scheduling easier, such as when we arrange remote laptop wipe slots, since the platform keeps everything organized and visible to the team. Overall, it saves time, cuts down on miscommunication, and helps ensure a smoother IT support process.
Great for managing projects
What do you like best about the product?
Great for managing projects, set deadlines and automatic reminders to alert people.
What do you dislike about the product?
some features are very complex and not very user friendly
What problems is the product solving and how is that benefiting you?
Since we manage multiple projects with various deadlines, this tool helps us keep track of everything and facilitates communication between the different teams involved at each stage of the process.
Smartsheets Review
What do you like best about the product?
Everything flows and updates automatically, ensuring real-time accuracy. You can add and manage attachments directly within the sheets. Multiple people can collaborate and make changes simultaneously. Reports can be easily generated from sheets for better tracking and analysis. Visually appealing dashboards can be created from reports, making data easy to understand and present. I use smartsheets around 1-2x every hour
What do you dislike about the product?
Smartsheets can be difficult to add formulas. At times, excel is better for calculations because I cannot exactly figure out how to do basic formulas.
What problems is the product solving and how is that benefiting you?
This is helping the company be on the same page about the 100s of projects we have that are at different stages and have different requirements. I need this information on the financing / finance team side because it is necessary to do diligence on the projects and track deadlines
Easy to navigate software
What do you like best about the product?
Easy to find workspaces and sheets.
Good for multi-person collaboration.
Well layed out structure
Use it everyday
Good for multi-person collaboration.
Well layed out structure
Use it everyday
What do you dislike about the product?
The search function could be more useful. Possibly the ability to filter on things would be good.
What problems is the product solving and how is that benefiting you?
Used as a ticket tracker primarily. Good for client use
Smartsheet has been a transformative solution for our business.
What do you like best about the product?
Smartsheet has been a transformative solution for our business. It has brought structure, accountability, and efficiency to our operations. It's more than just a project management tool; it's a dynamic work execution platform that has become the central nervous system for our projects.
Would I recommend it? Absolutely. If your team is struggling with disjointed systems and a lack of visibility, Smartsheet is the solution. It scales beautifully from small teams to large enterprises and is worth every penny for the clarity and control it provides.
Would I recommend it? Absolutely. If your team is struggling with disjointed systems and a lack of visibility, Smartsheet is the solution. It scales beautifully from small teams to large enterprises and is worth every penny for the clarity and control it provides.
What do you dislike about the product?
While powerful, Smartsheet's cost adds up quickly, and its advanced features have a steep learning curve. The spreadsheet interface can feel rigid, and large sheets often suffer from noticeable performance lag, which frustrates users.
What problems is the product solving and how is that benefiting you?
Smartsheet replaces our chaotic spreadsheets and emails, creating a single source of truth that provides real-time visibility, automates workflows, and ensures projects finish on time, saving us significant time and reducing errors.
review for smartsheet
What do you like best about the product?
I like how easy it is to use, and Ive used smartsheet for a new job that I started, and so far, Ive gained lots of experience and advanced skills.
What do you dislike about the product?
Looking up old charts and trying to find new chart data ti implement within our tasks is the only issue I've had while using Smartsheet.
What problems is the product solving and how is that benefiting you?
Things that relate to data storage and documentation, I would say it benefits me that I can store and adjust to lots of company data.e
Smartsheet takes interactive spreadsheet sharing and communication to another level.
What do you like best about the product?
The ability to create reports and communication/reminder automations.
What do you dislike about the product?
Perhaps the complexity of creating/using formulas, but this could be my lack of understanding.
What problems is the product solving and how is that benefiting you?
Smartsheet's ability to send automated emails to our partners, including form requests to populate our sheets, has proven to be extremely time-saving and efficient. Additionally, we can schedule or trigger communications to partners depending on changes/additions to our sheets.
Tooling data and transaction collection
What do you like best about the product?
Forms can be designed with cascading menus allowing data validation for each entry.
What do you dislike about the product?
Changes are sometimes made without prior communication. For instance, forms used to reset back to the first line after submission. Now, the form resets, but stays scrolled to the last line above the submit button. This confuses people who are used to always seeing the first line.
What problems is the product solving and how is that benefiting you?
Data collection using easy to follow forms.
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