Smartsheet

Smartsheet

Reviews from AWS customer

1 AWS reviews
  • 5 star
    0
  • 1
  • 3 star
    0
  • 2 star
    0
  • 1 star
    0

External reviews

10,017 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Logistics and Supply Chain

Simple Tracking, Real-Time Updates, and Seamless Cross-Functional Collaboration

  • April 23, 2026
  • Review provided by G2

What do you like best about the product?
Simple tracking
Real time updates
Easy to use, user friendly
Ability to integrate reports
Best tool for cross functional and cross platform collaboration
Ability to use AI to analyse data
What do you dislike about the product?
Not having ability to auto update formulas when new lines added for a sheet.
What problems is the product solving and how is that benefiting you?
- Being able to collaborate with people outside organization so accurate and reliable data is delivered to stake holders.
- Having all documents in one place helps us provide access to multiple departments can benefit from it.
- Real time update helps our stake holders with future plans.


    Sanchay N.

Easy Access and Real-Time Collaboration with Colleagues

  • April 23, 2026
  • Review provided by G2

What do you like best about the product?
Ease of access and ability to work real time with other colleagues
What do you dislike about the product?
No downsides as such of suing the smart sheets but the user interface could be better
What problems is the product solving and how is that benefiting you?
Keeping all the files in one place without having to send multiple emails. Its quick to work with with tagging people etc.


    Computer Software

Easy Sharing and Clean, Dynamic Reporting

  • April 23, 2026
  • Review provided by G2

What do you like best about the product?
Its quite easy to share amongst people. Its also great for clean dynamic reporting.
What do you dislike about the product?
it can be quite clunky to use at times which is annoying.
What problems is the product solving and how is that benefiting you?
Specifically working with a wide range of people and purposes, and being able to easily bring that data into reports.


    felix m.

Versatile Software That Fits Multiple Departments

  • April 22, 2026
  • Review provided by G2

What do you like best about the product?
versatility of the software to utilize in multiple deptart
What do you dislike about the product?
needs more IT related templates available
What problems is the product solving and how is that benefiting you?
Keeping project management tracking and helping us to be out. time delivery


    Airlines/Aviation

Smartsheet Is Perfect for Managing Large Data and Documents in Any Format

  • April 22, 2026
  • Review provided by G2

What do you like best about the product?
The Product is perfect for gathering & Manage large data including the documents in any format
What do you dislike about the product?
Smartsheet MUST interduce AI interface where the end user can generate reports, Infographics, Dashboard in one place
What problems is the product solving and how is that benefiting you?
Gathering & Managing Large amount of data in one place. Including documents without using your computer / laptop space


    Electrical/Electronic Manufacturing

Easy Collaborative Editing with Clear Modification Records

  • April 22, 2026
  • Review provided by G2

What do you like best about the product?
It can be edited together and there are modification records. It can attach files.
What do you dislike about the product?
It is not convenient to use parameterization and functionalization.
What problems is the product solving and how is that benefiting you?
The web interface is simple and easy to use.


    Chris K.

Flexible, User-Friendly but Needs Form-Based Enhancements

  • April 22, 2026
  • Review provided by G2

What do you like best about the product?
I like Smartsheet's flexibility and simplicity. It's easy to configure sheets and workflows to resolve business issues. The initial setup was very easy.
What do you dislike about the product?
I think Smartsheet is somewhat like a ticketing system, and it should have an option for form-based ticket management and not allow users into the grid. That would be the biggest issue.
What problems is the product solving and how is that benefiting you?
I use Smartsheet to automate certain tasks, which reduces the time it takes employees to work and improves business processes.


    Hospitality

Easy to Use, Simple Yet Effective Software

  • April 22, 2026
  • Review provided by G2

What do you like best about the product?
Easy to use, simple but effective, great software overall
What do you dislike about the product?
No current dislikes, had a few minor difficulties logging on with single sign on/password but could be due to company policies
What problems is the product solving and how is that benefiting you?
Smartsheet has been great for planning and collaborating on projects, tasks etc


    Construction

Smartsheet: Easy Excel-Like Project Tracking with Real-Time Collaboration and AI Automation

  • April 22, 2026
  • Review provided by G2

What do you like best about the product?
I like Smartsheet because of its strong performance and ease of use, similar to Excel. I can access all project files with my team, monitor package progress in real time, and integrate with tools like Microsoft Power BI. It also helps me track pricing and variances, making it worth the cost. They provide useful trainings, and the AI features—like automatic formula generation, data analysis, and smart automation—help reduce manual work and improve efficiency.
What do you dislike about the product?
One thing I don’t like about Smartsheet is that it can be limited when handling large or complex data compared to Excel. Some advanced features and automations are not very intuitive at first, and reporting is not as flexible unless integrated with tools like Microsoft Power BI. Pricing can also be high depending on the features needed.
What problems is the product solving and how is that benefiting you?
Smartsheet solves the problem of scattered project data and manual tracking. It centralizes all files, tasks, and updates in one platform, allowing me to easily monitor progress, track pricing and variances, and coordinate with my team in real time. This improves efficiency, reduces errors, and helps me make faster, more informed decisions.


    Construction

User-Friendly and Simple CRM Upgrades with Smartsheet

  • April 21, 2026
  • Review provided by G2

What do you like best about the product?
I find Smartsheet to be user friendly and the specific tools offer great upgrades to our CRM. They make our tasks much easier, which I appreciate.
What do you dislike about the product?
no real dislikes as it's very easy to use
What problems is the product solving and how is that benefiting you?
Smartsheet helps get us in and out easily and simplifies updates and upgrades.