Smartsheet
SmartsheetExternal reviews
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Solid tool for repetitive business tasks
What do you like best about the product?
SmartSheet offers a straightforward approach to automating repetitive business tasks. Even someone new to the platform can create an effective tool within minutes.
What do you dislike about the product?
SmartSheet at times is a bit slow in updating. Would be nice to drag and drop files to multiple lines at once
What problems is the product solving and how is that benefiting you?
Smartsheet plays an essential role in how I manage documents and organize my tasks. It has become a crucial tool for handling my daily responsibilities.
Familiar Interface and Streamlined Project Tracking
What do you like best about the product?
Smartsheet has a familiar interface for those who have used Excel or Google Sheets, which greatly reduces the learning curve. This familiarity makes it much simpler to standardize project tracking and manage operational workflows across teams, all without the need for extensive change management.
What do you dislike about the product?
Smartsheet’s pricing tends to be reasonable when used on a small scale. However, as soon as you require additional licensed users, access to advanced features like Control Center, Dynamic View, or premium apps, or need to move up to higher governance and security tiers, the costs can rise quickly. This escalation can sometimes exceed what teams anticipate paying for a tool that is essentially spreadsheet-based.
What problems is the product solving and how is that benefiting you?
Smartsheet solves it:
A shared source of truth (sheet) with owners, dates, and status fields
Automated reminders and update requests
Dashboards and reports that roll up progress
Benefit to you:
Fewer status meetings
More predictable delivery and fewer missed deadlines
A shared source of truth (sheet) with owners, dates, and status fields
Automated reminders and update requests
Dashboards and reports that roll up progress
Benefit to you:
Fewer status meetings
More predictable delivery and fewer missed deadlines
Effortless Collaboration and Essential Gantt Chart Features
What do you like best about the product?
It is very easy to share with all people I worked, and has module which is very important for me Gantt Chart
What do you dislike about the product?
That not always is saving everything to the sheet, but this is not direct problem of Smartsheet as could be connected with internet connection.
What problems is the product solving and how is that benefiting you?
Time and how fast I can manage information with people outside of my company.
Efficient Project Tracking with Intuitive Gantt Tools
What do you like best about the product?
I like the Gantt charts in Smartsheet, as they help me visualize our projects effectively. The initial setup was easy, which was a big plus for me.
What do you dislike about the product?
nothing.
What problems is the product solving and how is that benefiting you?
I use Smartsheet for tracking our projects and organizing manpower, and I like how it helps me visualize projects with Gantt charts.
Global Access and Effortless Info Retrieval
What do you like best about the product?
I think for our team we all have global access and easy to pull the info
What do you dislike about the product?
I think you can't dl a whole database!! its there biggest flaw!
What problems is the product solving and how is that benefiting you?
we use it to review GSP and other vendors
Effortless Excel-Like Spreadsheets Enhance Productivity
What do you like best about the product?
Ease of use Spreadsheets similar to Excel
What do you dislike about the product?
The paid licence could be a bit cheaper on our market
What problems is the product solving and how is that benefiting you?
Facilitates project management, reporting and task accounting.
Streamlined Project Management with Smartsheet
What do you like best about the product?
I really appreciate Smartsheet's flexible roadmapping and timeline capabilities. It lets me model product roadmaps in a way that aligns with how the work happens, whether it's a release level, sprint level, or milestone-based roadmap. I also like the strong collaboration and ownership tracking, which ties collaboration directly to ownership and work items instead of being in scattered form. Each task has a defined owner and due date, which helps keep everything organized. Additionally, Smartsheet solves the problem of fragmented planning, poor visibility, and manual coordination in project execution.
What do you dislike about the product?
As roadmaps become larger, views can become cluttered, making it hard to quickly understand progress. A native roadmap layering feature would help, allowing users to toggle roadmap depths to see high-level progress without being overwhelmed.
What problems is the product solving and how is that benefiting you?
I use Smartsheet for project roadmapping and management. It solves fragmented planning, poor visibility, and manual coordination in project execution, allowing flexible roadmapping and strong collaboration tied to ownership and work items.
Efficient Collaboration and Analytics in One Platform
What do you like best about the product?
I use Smartsheet to create sheets shared by all employees, allowing us to analyze the data and create reports and dashboards directly in Smartsheet. I find the collaboration feature very useful, and I greatly appreciate the report feature that lets me view data in a summarized format rather than just entering it. The integration with other platforms is also a significant plus. The switch from Excel to Smartsheet was beneficial because Smartsheet offers reports, dashboards, and different views like Gantt and Calendar, which we regularly use. Setting up Smartsheet was pretty straightforward as my company has a license agreement, so I just had to request an account.
What do you dislike about the product?
One thing that doesn't work out for me is the limit on number of rows. I understand it's a high number but I would like it to be unlimited. This solves our problem of having to archive the data into another Smartsheet to keep the main Smartsheet live.
What problems is the product solving and how is that benefiting you?
I use Smartsheet for creating shared sheets and data analytics. It solves collaboration and data analytics problems, offering useful reporting features.
Enhances Project Visibility and Team Collaboration
What do you like best about the product?
I love how Smartsheet combines the simplicity of spreadsheets with powerful project management capabilities. It allows me to customize workflows, automate repetitive tasks, and create clear dashboards for better visibility. Real-time collaboration and notifications ensure everyone stays aligned, which improves productivity and reduces delays. The initial setup was fairly easy and straightforward, with templates that helped us get started quickly, and the interface felt familiar. Smartsheet is a powerful and flexible tool that greatly improves project visibility and team collaboration, helping us streamline workflows and save time.
What do you dislike about the product?
One aspect that could be improved in Smartsheet is performance when working with very large sheets or complex reports, as it can feel a bit slow at times. Additionally, some advanced features require extra add-ons, which may increase overall cost. Clearer in-app guidance or tutorials for these advanced options would make the experience even better for new users.
What problems is the product solving and how is that benefiting you?
Smartsheet helps me solve issues like lack of visibility, missed deadlines, and poor task coordination. It centralizes project data, improves communication, and makes tracking progress easier. It reduces manual follow-ups and confusion by keeping everything updated in real time.
Effortless Functionality Makes Work a Breeze
What do you like best about the product?
Ease of the functionalities. Smartsheet has a wide range of tools that can be used to work efficiently. There's a lot of features I haven't fully discovered, yet everything feels easy and straight forward to use. The best way to describe it, is excel on steroids and made easier to operate. I'm using smartsheet on a daily basis.
What do you dislike about the product?
When you are working collaborative, the overwriting of other colleagues changes is not always very handy. If this could be improved so it's more direct and every change gets automatically autosaved, that would improve the overall experience even more.
What problems is the product solving and how is that benefiting you?
Smartsheet gives a good overview and ease to work on files, this helps me and the team to do our job even when we are not together. It gives clear overview and it makes it easy for everyone to work together on the same project and update each other without being in the same room.
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