Smartsheet
SmartsheetExternal reviews
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Smartsheet Helps Keep Everything Aligned and Synced
What do you like best about the product?
I appreciate how everything in Smartsheet syncs seamlessly across all sheets. We rely on it to track our workload each day, and our individual contributors make use of several reports generated within the platform. Integrating Smartsheet into our workflow was straightforward, and it has noticeably enhanced our team's performance.
What do you dislike about the product?
I miss the flexibility in functions and formatting that Excel offers. Aside from that, it works very well.
What problems is the product solving and how is that benefiting you?
Smartsheet provides a spot for all individual contributors to be able to update their actions. It then gives great options for summary and tracking reports for team management.
Easy to navigate software
What do you like best about the product?
Easy to find workspaces and sheets.
Good for multi-person collaboration.
Well layed out structure
Use it everyday
Good for multi-person collaboration.
Well layed out structure
Use it everyday
What do you dislike about the product?
The search function could be more useful. Possibly the ability to filter on things would be good.
What problems is the product solving and how is that benefiting you?
Used as a ticket tracker primarily. Good for client use
Smartsheet has been very helpful
What do you like best about the product?
It has taken our boring basic spreadsheets and brought them to life
What do you dislike about the product?
email notifications do not work as intended at times (most times)
What problems is the product solving and how is that benefiting you?
its allowed us to make basic spreadsheets LIVE - so that many users can be using them at once.
Positive Workplace Experience
What do you like best about the product?
Smartsheet is really easy to use and adjust to our needs. It helps so much with organization, and it updates in real time which is super helpful. I love how easy it is to link websites and to organize information.
What do you dislike about the product?
I wish I could link documents easily to the cells. As far as I am aware that is not currently possible.
What problems is the product solving and how is that benefiting you?
We needed a platform to collaborate with our colleagues on the status of certain elements of a project. Additionally, we keep information stored in the smartsheet to look back on after we finish the project.
Useful Project Tools :)
What do you like best about the product?
I work as a Project Manager. I created and shared reports so the company could track the progress of my projects. I also created dashboards so they could see the status of all projects. Now everyone is happy with the information exchange.
I highly recommend it for project management.
I highly recommend it for project management.
What do you dislike about the product?
You can't make changes to a single sheet simultaneously. When someone makes a change to a sheet I'm working on, I have trouble saving my work. I have to refresh the page to see the part they've changed.
What problems is the product solving and how is that benefiting you?
Smartsheet provides information, work tracking, and collaboration capabilities for a team monitoring multiple projects.
Smartsheet has been a transformative solution for our business.
What do you like best about the product?
Smartsheet has been a transformative solution for our business. It has brought structure, accountability, and efficiency to our operations. It's more than just a project management tool; it's a dynamic work execution platform that has become the central nervous system for our projects.
Would I recommend it? Absolutely. If your team is struggling with disjointed systems and a lack of visibility, Smartsheet is the solution. It scales beautifully from small teams to large enterprises and is worth every penny for the clarity and control it provides.
Would I recommend it? Absolutely. If your team is struggling with disjointed systems and a lack of visibility, Smartsheet is the solution. It scales beautifully from small teams to large enterprises and is worth every penny for the clarity and control it provides.
What do you dislike about the product?
While powerful, Smartsheet's cost adds up quickly, and its advanced features have a steep learning curve. The spreadsheet interface can feel rigid, and large sheets often suffer from noticeable performance lag, which frustrates users.
What problems is the product solving and how is that benefiting you?
Smartsheet replaces our chaotic spreadsheets and emails, creating a single source of truth that provides real-time visibility, automates workflows, and ensures projects finish on time, saving us significant time and reducing errors.
Smartsheet takes interactive spreadsheet sharing and communication to another level.
What do you like best about the product?
The ability to create reports and communication/reminder automations.
What do you dislike about the product?
Perhaps the complexity of creating/using formulas, but this could be my lack of understanding.
What problems is the product solving and how is that benefiting you?
Smartsheet's ability to send automated emails to our partners, including form requests to populate our sheets, has proven to be extremely time-saving and efficient. Additionally, we can schedule or trigger communications to partners depending on changes/additions to our sheets.
Great for group work
What do you like best about the product?
Makes project management across multiple internal and external teams easy
What do you dislike about the product?
Can be a bit bulky at times as the tasks grow
What problems is the product solving and how is that benefiting you?
Enhancing processes and increasing efficiency
Beyond the Spreadsheet
What do you like best about the product?
What I like best about Smartsheet is its incredible combination of a familiar spreadsheet interface with powerful enterprise-grade features. Because it starts with a grid, user adoption was much faster on my team than with other traditional project management tools. The ability to switch between Grid, Gantt, and Card views instantly is crucial for managing diverse project types.
What do you dislike about the product?
The main area for improvement is definitely the learning curve for advanced features.
What problems is the product solving and how is that benefiting you?
Before we implemented Smartsheet, our project data was highly fragmented, living in a mix of Google Sheets, Excel files, and email chains. This led to frequent confusion about status and ownership.
Highly flexible task management tool
What do you like best about the product?
This is a highly flexible task management tool that can be adapted to a wide range of use cases. It is straightforward to implement, and the end user experience is positive, especially if you are already familiar with MS Excel, as it has a similar feel. I use this product daily for project management, and it provides me with valuable insights across my entire portfolio.
What do you dislike about the product?
Customer support can be quite inconsistent; sometimes, the responses are very generic and don't go beyond the obvious. Additionally, my account manager changes frequently, which makes it challenging to receive consistent advice. The add-on modules that provide extra functionality can be quite expensive, making them less cost-effective for smaller businesses or those with only a few users. I haven't made much use of the integrations, but I think it would be beneficial if these were further developed, especially in terms of visualisation, since the dashboards can appear rather outdated.
My main concern with Smartsheet is related to data integrity. Because it is a collaborative tool, if you want people to update sheets via forms or reports, you have to grant them access to the underlying sheet. This sheet often contains master data that you might not want everyone to see or edit. This aspect really needs more consideration, as addressing it could unlock many more use cases for the platform.
My main concern with Smartsheet is related to data integrity. Because it is a collaborative tool, if you want people to update sheets via forms or reports, you have to grant them access to the underlying sheet. This sheet often contains master data that you might not want everyone to see or edit. This aspect really needs more consideration, as addressing it could unlock many more use cases for the platform.
What problems is the product solving and how is that benefiting you?
Insights into Portfolios, project intake process and project management insights and task management.
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