Smartsheet
SmartsheetExternal reviews
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If you can dream it, Smartsheets will help you create it
What do you like best about the product?
The upside of using Smartsheets is how flexible it is. It is like a blank canvas that you can use to create what you need to properly run your business. With all the add-on features, it's straightforward to make what you need.
What do you dislike about the product?
At the same time, all that flexibility is sometimes its downfall because it is tough to set controls. Sometimes you want things to be rigid or more structured so that it is easy to set rules. Also, it's pricy for the software, especially for a small business.
What problems is the product solving and how is that benefiting you?
Smarthsheets acts as an enterprise resource system right now for our business and it solves the need for that while being flexible enough for a small business that needs to change things quickly.
Wonderful tool for project management purposes!
What do you like best about the product?
Smartsheet allows you to create multiple pages for tracking and documenting information, and linking it to all pages related to each project. It is easy to share and collaborate with clients, team members, and stakeholders. The dashboard feature is highly appreciated by clients for weekly and monthly updates.
What do you dislike about the product?
Some of the formula abilities are more difficult than other tools, which makes it hard to integrate with the beneficial features of Smartsheet. It would be great to have more flexibility with organizing data with formulas in the columns and rows to better analyze data and directly link to dashboards.
What problems is the product solving and how is that benefiting you?
Smartsheet is helping with tracking projects from a business perspective for high-level overview of how all projects are tracking, where concerns are raised, and which projects could lead to additional work. It also helps with collaboration and tracking project work for large groups and several activities.
Smartsheet is like an excel sheet with super powers!
What do you like best about the product?
I really like automated workflows and how Smartsheet sends notifications externally, to user email addresses. Also, being able to upload or attach documents to rows helps me stay organized and on track.
What do you dislike about the product?
Smartheet has a ton of functionality when it comes to formulas. However, I find the formulas to be difficult to understand and generate. I would like to see more training resources made available around formula generation and how formulas can be used to increase function and efficiency.
What problems is the product solving and how is that benefiting you?
I really appreciated Smartsheet's project management template set. These templates have helped me transform project plans into trackable, actionable line items that I can easily share and assign with team members. The reports I am able to build off of my project's source sheets have helped me to track outstanding tasks and stay within my timelines.
Smartsheet is an effective requesting and project management tool
What do you like best about the product?
I enjoy that Smartsheets can handle a large amount of data that is put into the tool, while still saving quickly and allowing multiple users to be functioning in the same sheet at the same time.
What do you dislike about the product?
I wish that Smartsheet had a user interface that was a little more friendly, where we could use more diverse colors and images when setting up our sheet. I would additionally like to see more options for the WorkApps.
What problems is the product solving and how is that benefiting you?
Smartsheets functions as a requesting tool where stakeholders can come in and submit a request for my team to execute. Additionally, we have a functional dashboard where we can keep track of the workflow for each request and properly perform the tasks assigned to multiple personnel to complete the requests.
Has helped collaboration while working remote tremendously
What do you like best about the product?
We discovered Smartsheet pre-Covid, but it really helped us a lot to collaborate when we went remote during the pandemic. I love that it allows us to be in a sheet at the same time without any difficulties. I also love the tools and capabilities for forms and data collection, which is another way we use it a lot.
What do you dislike about the product?
This is mostly a preference, but we still try to treat Smartsheet like excel in many ways, and it is frustrating when you cannot complete actions you are used to doing in excel in Smartsheet, especially since the tool mimics excel in many other ways.
What problems is the product solving and how is that benefiting you?
Data collection, collaboration, data analysis. We were using excel and google forms to collect and analyze data previously, and sharing these tools between team members created problems when many people edit and save. Smartsheet eliminated this problem for us. Since the tool is cloud-based, it also allows us access to information no matter where we are.
Very convinient for collaboration
What do you like best about the product?
The changes can be seen immediately by the whole team, which makes the team's collaboration much easier. And also it has the style of an excel spreadsheet, which is easy to get started without much learning curve.
What do you dislike about the product?
I think Smartsheet is really good and handy tool for project management and team collaboration. Couldn't think of much I dislike but one thing that bothered me was that I couldn't hide some columns when I'm updating a wide smartsheet page. I could like to see what the first column is when I'm updating the column far to the right. Or something like "freezing" a column in Excel would be helpful.
What problems is the product solving and how is that benefiting you?
Smartsheet is very handy in terms of project planning. It's very smart and quite similar to MS project when I create the project plan. The features are easier to use compared with MS Project. It's based on Cloud so the changes can be published to the whole team immediately.
Effective tool for onboarding and project tracking.
What do you like best about the product?
Many features mirror Excel, so it is easy to translate what actions are needed for the desired outcome (e.g., formulas, conditional formatting, and sorting). The workflows and sheet filters are easy to set up and tweak when needed, even for users with limited permissions. A history log is available for almost every change, so correcting errors or seeing where they came from is easy.
What do you dislike about the product?
It can be challenging to learn for those who may not be experienced with Excel. When several editors are active on a single sheet, there is no way to notify them when overwriting each other's rows. Cell changes are not autosaved or updated live, unlike workbooks in SharePoint. Not all changes made to a sheet can be viewed on a history log, and no version history is available to revert to a previous version in case of mistakes affecting the entire sheet.
What problems is the product solving and how is that benefiting you?
It allows separate departments to collaborate on joint projects that require tracking, documents, and note-taking for archival. I can export the information to Excel for further analysis and provide clear communication to another side of the company while remaining remote.
Great resource for integrating automation to project management.
What do you like best about the product?
My favorite thing about smartsheets is automation. It helps me keep track of my different projects by being able to automate reminders and emails to fellow colleagues to update the sheet that needs to be addressed.
What do you dislike about the product?
I wish there were more customization options for dashboards as far as different looks for the widgets. Also for using icons to gather feedback in a Smartsheet forms such as 5 star rating, I would like to be able to display an average of that on a dashboard, for example if the average is 4.2 stars we could display 4 completely filled stars and a star that is 0.2 partially filled in.
What problems is the product solving and how is that benefiting you?
Currently I am able to track our current work in Curriculum Development and display the combined work via a dashboard and there is minimal work involved in terms of updating the dashboard. Everything is being handled when the sheet is updated.
health policy analyst smartsheet review
What do you like best about the product?
anybody can access it any time. the ability to upload from excel is good, but could be a bit better. The ability to see who has been in and made edits is very useful. usually i use smartsheet for tracking/collab and gaining feedback on ideas. I also use the kanban type function for my daily/weekly/mothly plannint
What do you dislike about the product?
the analytics capes are a little weak. I can do everything i can in excel which is fine, but i usually will go to tableau for visualizing more complex data. sometimes i also forget to save my edits and i lose them, but thats a minor thing most of the time since most of my work is actually done in excel
What problems is the product solving and how is that benefiting you?
i like to keep track of all my work in 1 place and let my boss and her boss have access to whats going on. its helpful also visually to see what i have on my plate represented in different ways.
Efficient Management Tool
What do you like best about the product?
I primarily use the product to produce a gant chart for my projects schedules. I like how intuitive the tool is to use and that it provides the ability to easily update my project as it tracks and develops. I often find myself updating the gant on a monthly basis and have become accustomed to using SmartSheets to get the job done.
What do you dislike about the product?
I find it tough to start new projects. The interface in finding new projects could be more easily available. I often have to click through multiple pages to find the template I am looking for.
What problems is the product solving and how is that benefiting you?
It is helping me keep my project schedule up-to-date which I distribute to my subcontractors. This helps me with keeping everyone on track with the project and ensure that we are maintaing the progress needed on the project.
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