Smartsheet
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Project Management made easy
What do you like best about the product?
Smartsheet has several features that help manage projects - small or large. With a user intuitive design, it's very easy to monitor project progress, set deadlines, create tasks and assign owners. It comes with decent automation possibilities that simplify streamlining workflows and repetitive tasks efficiently. Also helps with collaboration with colleagues or clients with secure permission based sharing capabilities.
What do you dislike about the product?
The free version gets exhausted quickly and you'd feel that the app is expensive, although it does everything you need for project management. Smartsheet comes with some in-built reporting capabilities but you might feel that it is limited.
What problems is the product solving and how is that benefiting you?
Smartsheet is a robust project management tool. It has features, functionality and flexibility to handle small to large scale projects and the things that used to be done in excel sheets can now be more effectively and efficiently done through Smartsheet.
Smartsheet Review
What do you like best about the product?
Smartsheet is an amazing collaboration tool that is easy to navigate, update, and use. Being able to share the Smartsheet amongst colleagues and work on it simultaneously has been incredible. The push notifications are a great feature, as it allows the Smartsheet users to know when there have been changes made, allowing for quick turnaround on tasks.
What do you dislike about the product?
When there are multiple sheets being used regularly, it can sometimes be difficult to find the appropriate sheet through the "Browse" feature. The "Suggested for you" page that appears in the home tab is great way to find your most frequently used sheets. However, I do wish it would show more frequently used sheets and update more often.
What problems is the product solving and how is that benefiting you?
The Smartsheet tool is allowing team members to update, share, and review information from anywhere. We can work simultaneously amongst several teams, using a single Smartsheet and get real time notifications when the sheet is being updated. It makes collaboration easier and more efficient, especially when being used across multiple teams within the organization.
A Great Tool for Association Management!
What do you like best about the product?
I love that we can attach documents to each line/record. I can even attach relevant emails, pictures, etc. It's a great way to keep timeline reminders - especially with the automation feature.
What do you dislike about the product?
Detailed Formulas (more than simple math) are NOT for the faint of heart. The new pricing tiers need to be considered when deciding among your team who will be 'licensed'.
What problems is the product solving and how is that benefiting you?
Tracking Client Contracts and information that isn't ready to go into a full-fledged database; Timeline for tasks to complete throughout the year; Invoice payment approval. We use SS in almost all of our event registrations and infomation collection. Works beautifully!
The automation almost writes itself
What do you like best about the product?
Smartsheet makes it easy to drive engagement with minimal explanation. I have a sheet that creates a record for each potential attendee, they get a yes/no response, and I can see at a glance that each event has the right people attending. In project summary sheets, the automated update request ensures everyone has the latest information ready to go - even if their update for that period is "no progress."
The features are constantly improving. The appearance of new capabilities in data presentation and automation shows that they are dedicated to continuously improving the experience.
The training features are crucial - not because Smartsheet is challenging to use, but because there's so much capability built-in and available expertise on optimizing your experience.
The features are constantly improving. The appearance of new capabilities in data presentation and automation shows that they are dedicated to continuously improving the experience.
The training features are crucial - not because Smartsheet is challenging to use, but because there's so much capability built-in and available expertise on optimizing your experience.
What do you dislike about the product?
Smartsheet is not a set-and-forget tool; it needs an active administrator. Have a sheet column with a contacts dropdown? Someone needs to edit that column's list for every change - there isn't a way to make a sheet of potential inputs. Those dropdowns require listed values for forms.
Contacts are handled - oddly; in filters and summaries, a person added by the smartsheet contact object shows up differently than the same person added by their linked email.
Cross-sheet updates don't always trigger like they should. Sometimes when an automated task is set to run on a value change where the cell of concern is calculated from another sheet, the task doesn't recognize a difference originating from the other sheet as a value change in the automated sheet.
Contacts are handled - oddly; in filters and summaries, a person added by the smartsheet contact object shows up differently than the same person added by their linked email.
Cross-sheet updates don't always trigger like they should. Sometimes when an automated task is set to run on a value change where the cell of concern is calculated from another sheet, the task doesn't recognize a difference originating from the other sheet as a value change in the automated sheet.
What problems is the product solving and how is that benefiting you?
Smartsheet shows our leaders and us that our distribution of work matches our priorities. We don't spend hours filling out biweekly data to populate a chart that takes ten minutes to read.
Amazing Project management Tool
What do you like best about the product?
Smartsheet is one of the excellent tools for a project manager. It is simple and effective. Looks professional and does the job. I love it. Switched from MS project to Smarstsheet.
Tool Navigation - 9/10
Security: 10/10
Customize reports/Dashboard: 10/10
Tool Navigation - 9/10
Security: 10/10
Customize reports/Dashboard: 10/10
What do you dislike about the product?
Nothing as of now. Using it for more than one year. Nothing to complain.
What problems is the product solving and how is that benefiting you?
Using it for tracking projects and portfolio management.Easy to use and track projects with details info. Great for Agile project management.
Amazing platform to build solutions to business problems with no programming skills required
What do you like best about the product?
Smartsheet is fairly intuitive, and with just a small amount of training, it is effectively a lego kit of building blocks that allows one to make simple and even highly complex solutions to run the business.
From project management to intake and work queues, to asset management, to literally thousands of other solutions, it is not difficult to quickly make something of huge value and run it well.
The forms functionality is one of the best in the business and the automation the tool can do in the backend is extensive.
In addition, most people end users can learn the tool very quickly as it generally looks and acts like excel (which can be a blessing and a curse).
From project management to intake and work queues, to asset management, to literally thousands of other solutions, it is not difficult to quickly make something of huge value and run it well.
The forms functionality is one of the best in the business and the automation the tool can do in the backend is extensive.
In addition, most people end users can learn the tool very quickly as it generally looks and acts like excel (which can be a blessing and a curse).
What do you dislike about the product?
I mentioned above that the fact it looks and acts a bit like excel is sometimes a curse. Many people confuse it with excel and think the functionality is the same (which it very much is not). Tha brings a negative forward that it the product is not visually exciting (same as excel).
I understand they are currently working on doing a major overall to the visuals, so that may become a positive in the coming months/years.
I also dislike how easy it can be to break some (not all) solutions. They recently fixed an area that breaks across reports, but there are more ways a great solution can come tumbling down if safegaurds are not built in from the builder or they make some minor mistakes.
A few features that would turn it from great to amazing are still not implemented (Dynamic drop downs based on previous questions, the ability to house metadata or entries in a repository across sheets for ease of update/reference, etc).
One more negative is that I understand that is not an inexpensive tool. If one is smart on license control (knowing which users need to be just free users), it can be more reasonable, but the paid licenses can add up quickly.
Overall, I think the positives grossly outnumber the flaws.
I understand they are currently working on doing a major overall to the visuals, so that may become a positive in the coming months/years.
I also dislike how easy it can be to break some (not all) solutions. They recently fixed an area that breaks across reports, but there are more ways a great solution can come tumbling down if safegaurds are not built in from the builder or they make some minor mistakes.
A few features that would turn it from great to amazing are still not implemented (Dynamic drop downs based on previous questions, the ability to house metadata or entries in a repository across sheets for ease of update/reference, etc).
One more negative is that I understand that is not an inexpensive tool. If one is smart on license control (knowing which users need to be just free users), it can be more reasonable, but the paid licenses can add up quickly.
Overall, I think the positives grossly outnumber the flaws.
What problems is the product solving and how is that benefiting you?
We use it heavily across our company for general intake and management of requests for things or comments, but also in the departments, I was in for a highly extensive project management solution (PPM) that rivals some of the biggest players in the PPM space, complete with an holistic well made calendar.
We also use it for extensive lifecycle management of assets (an extensive cataloging system that interconnects with other catalogs). Other solutions are built in our department and others. It has become integral to our business and provides a lot of benefits.
We also use it for extensive lifecycle management of assets (an extensive cataloging system that interconnects with other catalogs). Other solutions are built in our department and others. It has become integral to our business and provides a lot of benefits.
Smartsheet as a collaborative tool
What do you like best about the product?
I like smartsheet because It is an easy-to-use tool with great functionalities.
What do you dislike about the product?
I would like to have more options to assure the security of information; options to protect parts of a sheet, for example.
What problems is the product solving and how is that benefiting you?
The solved problems in my organization are regarding the sharing information; it's possible to work collaboratively and share information, also it's possible to automate processes.
Excellent tool for managing products and raw materials
What do you like best about the product?
The versatility of the tool with the algorithms is beneficial. Workapps is a valuable tool for organizing multiple sheets into a central location for easy access for other employees.
What do you dislike about the product?
Smartsheet does not have the option to indent but instead uses the parent function, which is less effective in the older generation for usage. The sheets can also get a little dysfunctional due to the overcrowding of multiple columns.
What problems is the product solving and how is that benefiting you?
Smartsheet is updating its Workapps which is becoming helpful with multiple odd sheets to a precise location for those not technologically advanced.
User-Friendly, Multipurpose Software
What do you like best about the product?
The structure of the sheets is easy to navigate and organize important data. The dropdown options allow for easy customization that helps you manage and categorize data.
What do you dislike about the product?
I wish that data saves instantly like a Google sheet. I have been distracted by many things going on and then have closed out a sheet to find that my data did not save. It is not efficient to have to keep pressing the save button every ten minutes.
What problems is the product solving and how is that benefiting you?
It helps me to keep all of my audit system data in one place. Any important documents about the system can be attached to the entire sheet, all reports can be attached to the specific rows, making everything easy to find and access upon request.
Best for keeping track of information from many people
What do you like best about the product?
Organization, ability to format, sharing
What do you dislike about the product?
Cannot track the changes made by others.
What problems is the product solving and how is that benefiting you?
Smartsheet allows multiple people to work on a sheet at the same time so that data is always the most up-to-date. It also allows you to set up the sheet in a more intuitive way.
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