Smartsheet
SmartsheetExternal reviews
10,017 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Easiest Way To Organize The Whole Project
What do you like best about the product?
What I like most about Smartsheet is how it seamlessly combines the familiarity of a traditional spreadsheet with incredibly powerful intelligent work management tools. In my experience, managing multiple client delivery projects simultaneously can get overwhelming, but the platform's portfolio-level dashboards give me real-time visibility into everything at once. I’ve found the integration capabilities to be a massive time-saver, allowing me to connect daily apps like Slack, Google Workspace, and Salesforce without constantly switching tabs. The AI-powered intelligence is another standout feature that helps me analyze complex project data and build tailored solutions, even when I don't have the time to act as a technical expert. Whenever I need to coordinate with different departments, the centralized intake and approval workflows make cross-team collaboration completely frictionless. It has definitely become the backbone of my daily routine, keeping my entire team in sync and focused on hitting our project milestones.
What do you dislike about the product?
While I genuinely enjoy using the platform, there is definitely a bit of a learning curve when you start diving into its more robust capabilities. From time to time, setting up complex intelligent workflows or configuring the advanced resource management tools can feel slightly overwhelming for my less technical team members. I've noticed that getting the custom reporting formulas exactly right requires some trial and error, which might slow things down during the initial onboarding phase. The user interface is generally clean and professional, but occasionally it can feel just a little bit cluttered when you have massive amounts of data and dependencies loaded into a single view. Additionally, navigating their expansive template gallery to find the exact starting point you need can sometimes take a few more clicks than I'd prefer. Overall, these are minor concerns and don’t significantly affect my experience once the initial setup is complete.
What problems is the product solving and how is that benefiting you?
Before I started using this tool, tracking cross-functional IT and marketing projects meant hunting down status updates through endless email chains and completely disconnected spreadsheets. Smartsheet solves this headache by acting as a single, centralized hub where everyone can instantly see workload balancing, capacity planning, and live task dependencies. This has made it much easier to manage resource allocation and ensure that my team isn't overburdened during critical project sprints. For instance, fixing bottlenecks remotely is now just a matter of glancing at our Kanban boards or Gantt charts and making quick adjustments, which saves us countless hours that used to be wasted in repetitive status meetings. The automation benefits have been massive, drastically reducing the manual effort required to generate progress reports for our leadership team. Ultimately, it has transformed our scattered, manual processes into a highly efficient system, allowing us to deliver reliable results to our clients with much less stress.
A Great Tool for Association Management!
What do you like best about the product?
I love that we can attach documents to each line/record. I can even attach relevant emails, pictures, etc. It's a great way to keep timeline reminders - especially with the automation feature.
What do you dislike about the product?
Detailed Formulas (more than simple math) are NOT for the faint of heart. The new pricing tiers need to be considered when deciding among your team who will be 'licensed'.
What problems is the product solving and how is that benefiting you?
Tracking Client Contracts and information that isn't ready to go into a full-fledged database; Timeline for tasks to complete throughout the year; Invoice payment approval. We use SS in almost all of our event registrations and infomation collection. Works beautifully!
Amazing Project management Tool
What do you like best about the product?
Smartsheet is one of the excellent tools for a project manager. It is simple and effective. Looks professional and does the job. I love it. Switched from MS project to Smarstsheet.
Tool Navigation - 9/10
Security: 10/10
Customize reports/Dashboard: 10/10
Tool Navigation - 9/10
Security: 10/10
Customize reports/Dashboard: 10/10
What do you dislike about the product?
Nothing as of now. Using it for more than one year. Nothing to complain.
What problems is the product solving and how is that benefiting you?
Using it for tracking projects and portfolio management.Easy to use and track projects with details info. Great for Agile project management.
Smartsheet as a collaborative tool
What do you like best about the product?
I like smartsheet because It is an easy-to-use tool with great functionalities.
What do you dislike about the product?
I would like to have more options to assure the security of information; options to protect parts of a sheet, for example.
What problems is the product solving and how is that benefiting you?
The solved problems in my organization are regarding the sharing information; it's possible to work collaboratively and share information, also it's possible to automate processes.
Excellent tool for managing products and raw materials
What do you like best about the product?
The versatility of the tool with the algorithms is beneficial. Workapps is a valuable tool for organizing multiple sheets into a central location for easy access for other employees.
What do you dislike about the product?
Smartsheet does not have the option to indent but instead uses the parent function, which is less effective in the older generation for usage. The sheets can also get a little dysfunctional due to the overcrowding of multiple columns.
What problems is the product solving and how is that benefiting you?
Smartsheet is updating its Workapps which is becoming helpful with multiple odd sheets to a precise location for those not technologically advanced.
User-Friendly, Multipurpose Software
What do you like best about the product?
The structure of the sheets is easy to navigate and organize important data. The dropdown options allow for easy customization that helps you manage and categorize data.
What do you dislike about the product?
I wish that data saves instantly like a Google sheet. I have been distracted by many things going on and then have closed out a sheet to find that my data did not save. It is not efficient to have to keep pressing the save button every ten minutes.
What problems is the product solving and how is that benefiting you?
It helps me to keep all of my audit system data in one place. Any important documents about the system can be attached to the entire sheet, all reports can be attached to the specific rows, making everything easy to find and access upon request.
Best for keeping track of information from many people
What do you like best about the product?
Organization, ability to format, sharing
What do you dislike about the product?
Cannot track the changes made by others.
What problems is the product solving and how is that benefiting you?
Smartsheet allows multiple people to work on a sheet at the same time so that data is always the most up-to-date. It also allows you to set up the sheet in a more intuitive way.
Functions need to be incorporated as mentioned in earlier pages
What do you like best about the product?
It has user friendly interface and we can easily create sheet, dashboards, reports etc... We can also assign rights in different workspaces whic makes easier to control project in same tool. seat plans and user role can be costomized. it is really very helpful..
What do you dislike about the product?
1. Linking or range can also be selected from report in any formula in sheets.
2. rows in sheet can be hidden wherever required
3. When we take backup, Reports and dashboard should also be included.
4. End to End linkage is a problem i.e. linked-in feature limited to some 1 Lac rows.
5. primary key and foreign key concept should be incorporated.
6. Formula should be copied forwarded if we link cells.
7. more user wise authentication rights with customization should be included.
8. there are no features to see activity of all users at one place.. we have to see sheet wise
9. Reports can not be used in new sheet for data linkages
10. There are limitation of cell references
2. rows in sheet can be hidden wherever required
3. When we take backup, Reports and dashboard should also be included.
4. End to End linkage is a problem i.e. linked-in feature limited to some 1 Lac rows.
5. primary key and foreign key concept should be incorporated.
6. Formula should be copied forwarded if we link cells.
7. more user wise authentication rights with customization should be included.
8. there are no features to see activity of all users at one place.. we have to see sheet wise
9. Reports can not be used in new sheet for data linkages
10. There are limitation of cell references
What problems is the product solving and how is that benefiting you?
Smartsheet is a good tool. It needs some functions to be incorporated.
1. Linking or range can also be selected from report in any formula in sheets.
2. rows in sheet can be hidden wherever required
3. When we take backup, Reports and dashboard should also be included.
4. End to End linkage is a problem i.e. linked-in feature limited to some 1 Lac rows.
5. primary key and foreign key concept should be incorporated.
6. Formula should be copied forwarded if we link cells.
7. more user wise authentication rights with customization should be included.
8. there are no features to see activity of all users at one place.. we have to see sheet wise
9. Reports can not be used in new sheet for data linkages
10. There are limitation of cell references
1. Linking or range can also be selected from report in any formula in sheets.
2. rows in sheet can be hidden wherever required
3. When we take backup, Reports and dashboard should also be included.
4. End to End linkage is a problem i.e. linked-in feature limited to some 1 Lac rows.
5. primary key and foreign key concept should be incorporated.
6. Formula should be copied forwarded if we link cells.
7. more user wise authentication rights with customization should be included.
8. there are no features to see activity of all users at one place.. we have to see sheet wise
9. Reports can not be used in new sheet for data linkages
10. There are limitation of cell references
Everything in one place
What do you like best about the product?
That all of my colleagues can view all of the information and updates in one place.
What do you dislike about the product?
There are some limitations when doing a report.
What problems is the product solving and how is that benefiting you?
The problem we've had before is that we would have to create excel spreadsheets and send via email but with smartsheet there's no need to do this anymore. More convinient
Project managment in a collaborative environment
What do you like best about the product?
The SaaS model is quite interesting for the application which simplifies the deployment and also the administration.
On the other hand, the application is very easy of user and understand, so you can use it properly from the beginning.
Moreover it has a very good point regarding how the information flows from the project sheet to each report or dashboard, which makes very easy to keep posted about the updates or have an overview of the portfolio.
The mobapp is quite helpful in order to manage notifications and the "one-click actions" (likes approvals, update requests,etc.)
One of the most important benefits of the tool is the ability of integrating external users without licences, so without cost for collaboration on specifics files and projects.
Is also very important the usage of forms to get information from the field and allow some users to collaborate with Smartsheet in a easy and fast way.
On the other hand, the application is very easy of user and understand, so you can use it properly from the beginning.
Moreover it has a very good point regarding how the information flows from the project sheet to each report or dashboard, which makes very easy to keep posted about the updates or have an overview of the portfolio.
The mobapp is quite helpful in order to manage notifications and the "one-click actions" (likes approvals, update requests,etc.)
One of the most important benefits of the tool is the ability of integrating external users without licences, so without cost for collaboration on specifics files and projects.
Is also very important the usage of forms to get information from the field and allow some users to collaborate with Smartsheet in a easy and fast way.
What do you dislike about the product?
It has some important gaps regarding PM functionalities and some issues in order to link contents from different sheets, create reports to consolidate information and so.
Recently the time of response for the support team has been increasing, which difficult to find a quick solution to any issue or doubt.
It would be great if Smartsheet provides the user a better way to print project plans, Gannts or tasklist in order to integrate the resources in printed documents.
Notifications are currently integrated with MS Teams but not whit Google Chat with make harder de communication for Google Workspace Customer.
The admin console was migrate to a different feature years ago, but it has stills some settings that works only on the old admin console and makes the adminstration work more difficult because you have to jump from one site ot the other.
Recently the time of response for the support team has been increasing, which difficult to find a quick solution to any issue or doubt.
It would be great if Smartsheet provides the user a better way to print project plans, Gannts or tasklist in order to integrate the resources in printed documents.
Notifications are currently integrated with MS Teams but not whit Google Chat with make harder de communication for Google Workspace Customer.
The admin console was migrate to a different feature years ago, but it has stills some settings that works only on the old admin console and makes the adminstration work more difficult because you have to jump from one site ot the other.
What problems is the product solving and how is that benefiting you?
They are increasing the usage of automation which allow the users to earn time in the project sheets handling and also improve the task control with proper row actions.
Smartsheet has some problems with the documents and workspace navigation, which recently have been completely modified.
In my opinion, the new experience is slightly better, but there are still some problems, mainly the lack of hierarchy or organization of any kind when you are working with lots of workspace from your own company or externals too.
Smartsheet has some problems with the documents and workspace navigation, which recently have been completely modified.
In my opinion, the new experience is slightly better, but there are still some problems, mainly the lack of hierarchy or organization of any kind when you are working with lots of workspace from your own company or externals too.
showing 4,631 - 4,640