Smartsheet
SmartsheetExternal reviews
10,017 reviews
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User-Friendly, Multipurpose Software
What do you like best about the product?
The structure of the sheets is easy to navigate and organize important data. The dropdown options allow for easy customization that helps you manage and categorize data.
What do you dislike about the product?
I wish that data saves instantly like a Google sheet. I have been distracted by many things going on and then have closed out a sheet to find that my data did not save. It is not efficient to have to keep pressing the save button every ten minutes.
What problems is the product solving and how is that benefiting you?
It helps me to keep all of my audit system data in one place. Any important documents about the system can be attached to the entire sheet, all reports can be attached to the specific rows, making everything easy to find and access upon request.
Best for keeping track of information from many people
What do you like best about the product?
Organization, ability to format, sharing
What do you dislike about the product?
Cannot track the changes made by others.
What problems is the product solving and how is that benefiting you?
Smartsheet allows multiple people to work on a sheet at the same time so that data is always the most up-to-date. It also allows you to set up the sheet in a more intuitive way.
Everything in one place
What do you like best about the product?
That all of my colleagues can view all of the information and updates in one place.
What do you dislike about the product?
There are some limitations when doing a report.
What problems is the product solving and how is that benefiting you?
The problem we've had before is that we would have to create excel spreadsheets and send via email but with smartsheet there's no need to do this anymore. More convinient
Project managment in a collaborative environment
What do you like best about the product?
The SaaS model is quite interesting for the application which simplifies the deployment and also the administration.
On the other hand, the application is very easy of user and understand, so you can use it properly from the beginning.
Moreover it has a very good point regarding how the information flows from the project sheet to each report or dashboard, which makes very easy to keep posted about the updates or have an overview of the portfolio.
The mobapp is quite helpful in order to manage notifications and the "one-click actions" (likes approvals, update requests,etc.)
One of the most important benefits of the tool is the ability of integrating external users without licences, so without cost for collaboration on specifics files and projects.
Is also very important the usage of forms to get information from the field and allow some users to collaborate with Smartsheet in a easy and fast way.
On the other hand, the application is very easy of user and understand, so you can use it properly from the beginning.
Moreover it has a very good point regarding how the information flows from the project sheet to each report or dashboard, which makes very easy to keep posted about the updates or have an overview of the portfolio.
The mobapp is quite helpful in order to manage notifications and the "one-click actions" (likes approvals, update requests,etc.)
One of the most important benefits of the tool is the ability of integrating external users without licences, so without cost for collaboration on specifics files and projects.
Is also very important the usage of forms to get information from the field and allow some users to collaborate with Smartsheet in a easy and fast way.
What do you dislike about the product?
It has some important gaps regarding PM functionalities and some issues in order to link contents from different sheets, create reports to consolidate information and so.
Recently the time of response for the support team has been increasing, which difficult to find a quick solution to any issue or doubt.
It would be great if Smartsheet provides the user a better way to print project plans, Gannts or tasklist in order to integrate the resources in printed documents.
Notifications are currently integrated with MS Teams but not whit Google Chat with make harder de communication for Google Workspace Customer.
The admin console was migrate to a different feature years ago, but it has stills some settings that works only on the old admin console and makes the adminstration work more difficult because you have to jump from one site ot the other.
Recently the time of response for the support team has been increasing, which difficult to find a quick solution to any issue or doubt.
It would be great if Smartsheet provides the user a better way to print project plans, Gannts or tasklist in order to integrate the resources in printed documents.
Notifications are currently integrated with MS Teams but not whit Google Chat with make harder de communication for Google Workspace Customer.
The admin console was migrate to a different feature years ago, but it has stills some settings that works only on the old admin console and makes the adminstration work more difficult because you have to jump from one site ot the other.
What problems is the product solving and how is that benefiting you?
They are increasing the usage of automation which allow the users to earn time in the project sheets handling and also improve the task control with proper row actions.
Smartsheet has some problems with the documents and workspace navigation, which recently have been completely modified.
In my opinion, the new experience is slightly better, but there are still some problems, mainly the lack of hierarchy or organization of any kind when you are working with lots of workspace from your own company or externals too.
Smartsheet has some problems with the documents and workspace navigation, which recently have been completely modified.
In my opinion, the new experience is slightly better, but there are still some problems, mainly the lack of hierarchy or organization of any kind when you are working with lots of workspace from your own company or externals too.
Smartsheets makes collaboration easy
What do you like best about the product?
The ability to track the changes to the sheet easily and monitor progress with submitting files/completing tasks. You can schedule hourly email updates so you can see changes quickly and react accordingly.
What do you dislike about the product?
If you want to export all the files from a sheet, everything is placed in one large folder and jumbled, rather than items staying organized in separate folders similar to how they were in the sheet.
What problems is the product solving and how is that benefiting you?
It makes it easy to collaborate with outside companies and share large amounts of data quickly. Since everyone has access to the sheet it keeps all the teams accountable.
Recommendations to others considering the product:
Try it out.
It is organised and easy to navigate
What do you like best about the product?
The simplicity of the layout and how user friendly it is
What do you dislike about the product?
It is a bit bland in terms of visuals and could be made with graphics
What problems is the product solving and how is that benefiting you?
Project management and timekeeping
Benefits end user review
What do you like best about the product?
It is a great tool to use to work with different teams when testing builds and other upgrades to our HRIS portal.
What do you dislike about the product?
Takes a bit of getting used to, learning how to format and use functions. It isn't straightforward.
What problems is the product solving and how is that benefiting you?
Utilizing for HR process flows. Tracking of testing and results.
Great for organization
What do you like best about the product?
I like being able to organize important info on the smart sheet
What do you dislike about the product?
can be hard to adjust to at first if you are use to using google sheets / excel
What problems is the product solving and how is that benefiting you?
solving sharing sheets with team members
Recommendations to others considering the product:
i dont have any recommendations right now
Takes the headache out of trying to remember expirations and due dates. Very handy tool.
What do you like best about the product?
I like that the spreadsheet is similar to Excel - so it has a familiar format. However, there is more applicable functionality that you'd have to be a master with Excel to be able to achieve. You can write rules to highlight fields to create an easier overview of many projects. My favorite part is the ability to setup email reminders based on dates so I never go beyond an expiration date.
What do you dislike about the product?
While they do have videos to help guide you through using the sheets, it does take a little time to figure it out. Setting up rules for automatically timed emails took me a little bit to figure out.
What problems is the product solving and how is that benefiting you?
I work in a lab. So we have to deal with all kinds of products that have differing expiration dates. Smartsheets gives me the ability to set reminders to give me enough time to order new materials so I never run out because of an expiration date. We are also required to keep our staff trained with annual trainings. We have to train on 8 different components of the lab and they aren't always due at the same time. Multiply the complexity of this by multiple employees, and having a place to do the "remembering" for you has virtually eliminated all the issues of tasks "falling through the cracks."
Recommendations to others considering the product:
It's a great program to help stay on task and meet deadlines.
Smartsheet has been easy to use and has been valuable for management.
What do you like best about the product?
We mainly use smartsheet to create GANTT charts for projects through our integration shop to send to customers. This has been very helpful in using and sending updates.
What do you dislike about the product?
I wish it was easier to include different segments of projects and waterfalls. The same project may have different segments of an overall project that could be helpful with better chars.
What problems is the product solving and how is that benefiting you?
We use this for scheduling and procurement to keep tabs on material needed for integration of analyzer projects.
Recommendations to others considering the product:
Smartsheet is a great tool to use for project managers in delegating work and scheduling.
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