Smartsheet
SmartsheetExternal reviews
10,017 reviews
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Easy to use tool and fit for purpose
What do you like best about the product?
Integration with google and being able share the project plans.
What do you dislike about the product?
Nothing at this stage, I am happy with the tool.
What problems is the product solving and how is that benefiting you?
Project planning, scope definition, and activity allocations.
Great piece of software
What do you like best about the product?
Easy to share and very easy to update. Feature-packed.
What do you dislike about the product?
I would like to ability to make links more user-friendly with Microsoft Teams.
What problems is the product solving and how is that benefiting you?
Great benefits for sharing schedules inter-company and intra-company.
Fantastic for automation
What do you like best about the product?
Smartsheet makes it extremely easy to keep track of reports. It being a web-based platform means that it can be accessed on any computer or mobile device which makes it easy to share and collaborate with people.
What do you dislike about the product?
Some formulas and logic that some Excel-centric users may be used to will take some adjusting in Smartsheet. The nice thing is that there are plenty of resources available to help with this.
What problems is the product solving and how is that benefiting you?
I am using Smartsheet to automate my reports by having specific data points be automatically emailed to those in my team when there are changes. This dramatically saves me time by not having to send out emails.
Great tool for multiple reasons!
What do you like best about the product?
Good cloud solution with multiple templates and various ways to track projects!
What do you dislike about the product?
Honestly, I can't think of anything I dislike about this service.
What problems is the product solving and how is that benefiting you?
Web forms online, managing projects, tracking timelines, & sharing with colleagues
A useful tool for our business
What do you like best about the product?
It allows me to program screeners and easily share information with my recruiters and clients. The spreadsheets are easy to use, and information entered through forms populates effectively.
What do you dislike about the product?
There are instances that I use Google over SmartSheet because of certain features SmartSheet does not offer. I wish there were a way to make suggestions to improve functionality. With a few improvements, I would use SmartSheet for all of our projects.
What problems is the product solving and how is that benefiting you?
We use Smartsheet to track our database and for programming screeners for studies. It allows us to access and share the data collected easily. The ability to export to Excel and Google sheets is helpful.
Recommendations to others considering the product:
An excellent tool for our market research company for the purposes we use it. It's very user-friendly and easy to use.
Works Well for our Company
What do you like best about the product?
2025 Update:
We’ve been using the software for years, and it has become an integral part of the company’s project management.
Original:
The ability to setup email alerts for others to know something is in their court to be completed.
We’ve been using the software for years, and it has become an integral part of the company’s project management.
Original:
The ability to setup email alerts for others to know something is in their court to be completed.
What do you dislike about the product?
Many items that I would like the program to do have been requested for multiple years by other users, and many ideas would be helpful, but they never get implemented by SmartSheets.
What problems is the product solving and how is that benefiting you?
The problem we are solving with Smartsheets is the ability to track projects and progress. It gives us one place to look at company overview.
Good at what it does
What do you like best about the product?
Very helpful tool to organize project plans; like the functionality to attach and store files within; easy to share with outside sources
What do you dislike about the product?
Some of the "Excel" functions lose a little bit of their advantage in the system - takes some getting used to
What problems is the product solving and how is that benefiting you?
Project management problems - building a dynamic project plan that is flexible to adapt to actual timelines - it's a huge time and expense saver!
Good web based project planning tool
What do you like best about the product?
Good response. Clean view, share to the team.
What do you dislike about the product?
Less function than MS project.
If possible, viewing only free account is preferable.
If possible, viewing only free account is preferable.
What problems is the product solving and how is that benefiting you?
Project update and team member chan check immediately.
Perfect for Form Automation
What do you like best about the product?
What I love best is how you can automate form generation and making filling forms easier.
What do you dislike about the product?
What I dislike is that sometimes the site goes down or it doesn't save all of the changes. I also really find it frustrating sometimes that there is no save and complete later option for forms.
What problems is the product solving and how is that benefiting you?
A problem we solved with Smartsheets is that we have been able to streamline a paperwork process.
Great for tracking/organization after a learning curve
What do you like best about the product?
Smartsheets has many capabilities, you just have to learn how to utilize them. It is excellent for tracking in large organizations and can connect many different units. It is readily compatible with tools such as Microsoft Excel and Microsoft Project so you can integrate worksheets into one place.
What do you dislike about the product?
There is a bit of a learning curve for Smartsheets. If thinking about implementing in your organization, I recommend several rounds of training and support in building specialized sheets that will be functional for your team.
What problems is the product solving and how is that benefiting you?
Smartsheets is helping us connect units within our organization. We've always operated from a server/drive system that was hard to track for changes and collaboration. Smartsheets allows easy tracking of updates and changes.
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