Smartsheet
SmartsheetExternal reviews
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Works Well for our Company
What do you like best about the product?
2025 Update:
We’ve been using the software for years, and it has become an integral part of the company’s project management.
Original:
The ability to setup email alerts for others to know something is in their court to be completed.
We’ve been using the software for years, and it has become an integral part of the company’s project management.
Original:
The ability to setup email alerts for others to know something is in their court to be completed.
What do you dislike about the product?
Many items that I would like the program to do have been requested for multiple years by other users, and many ideas would be helpful, but they never get implemented by SmartSheets.
What problems is the product solving and how is that benefiting you?
The problem we are solving with Smartsheets is the ability to track projects and progress. It gives us one place to look at company overview.
Good at what it does
What do you like best about the product?
Very helpful tool to organize project plans; like the functionality to attach and store files within; easy to share with outside sources
What do you dislike about the product?
Some of the "Excel" functions lose a little bit of their advantage in the system - takes some getting used to
What problems is the product solving and how is that benefiting you?
Project management problems - building a dynamic project plan that is flexible to adapt to actual timelines - it's a huge time and expense saver!
Good web based project planning tool
What do you like best about the product?
Good response. Clean view, share to the team.
What do you dislike about the product?
Less function than MS project.
If possible, viewing only free account is preferable.
If possible, viewing only free account is preferable.
What problems is the product solving and how is that benefiting you?
Project update and team member chan check immediately.
Perfect for Form Automation
What do you like best about the product?
What I love best is how you can automate form generation and making filling forms easier.
What do you dislike about the product?
What I dislike is that sometimes the site goes down or it doesn't save all of the changes. I also really find it frustrating sometimes that there is no save and complete later option for forms.
What problems is the product solving and how is that benefiting you?
A problem we solved with Smartsheets is that we have been able to streamline a paperwork process.
Great for tracking/organization after a learning curve
What do you like best about the product?
Smartsheets has many capabilities, you just have to learn how to utilize them. It is excellent for tracking in large organizations and can connect many different units. It is readily compatible with tools such as Microsoft Excel and Microsoft Project so you can integrate worksheets into one place.
What do you dislike about the product?
There is a bit of a learning curve for Smartsheets. If thinking about implementing in your organization, I recommend several rounds of training and support in building specialized sheets that will be functional for your team.
What problems is the product solving and how is that benefiting you?
Smartsheets is helping us connect units within our organization. We've always operated from a server/drive system that was hard to track for changes and collaboration. Smartsheets allows easy tracking of updates and changes.
Smartsheet review
What do you like best about the product?
I like that it updates my timings automatically - which saves me SO MUCH time when updating campaign timelines for clients
What do you dislike about the product?
Sometimes it can be a bit buggy when you try and change dependendencies
What problems is the product solving and how is that benefiting you?
Able to update timings in real time, keep track of deadlines, share deadlines with the client
SmartSheet review from a Quality Control user
What do you like best about the product?
The application is neat and easy to understand, even with no prior experience. I also like that you can easily use the copy and paste feature with no glitches sometime found in other cloud-based softwares.
What do you dislike about the product?
Some formula and filter functions may not be as intuitive at first to figure out. Perhaps the offer of start up tips and tricks may be useful. Other option is hint pop-ups as users and working.
What problems is the product solving and how is that benefiting you?
Smarsheet is an excellent application like a simplified form of Microsoft Project. It allowed our team to manage product release and stability testing dates and illustrate Gantt charts to our audience. As a result, we could track on-time and delays with the schedule.
Recommendations to others considering the product:
SmartSheet is an easy-to-use tool, very intuitive.
Solid in the Past, Flexible for the Present, Exciting for the Future
What do you like best about the product?
I have liked the way it continues to evolve. I have a particular and very much a "one-off" situation that requires me to constantly re-invent what we may know as a spreadsheet. IF I have ever felt limited, I realized that after the helpful videos and assistance, I could face these hiccups
with various solutions. Again, the "hiccups" I was facing were more a symptom of a more significant "sickness"--not Smartsheet's capability. I guess I appreciate the way Smartsheet seems approachable.
with various solutions. Again, the "hiccups" I was facing were more a symptom of a more significant "sickness"--not Smartsheet's capability. I guess I appreciate the way Smartsheet seems approachable.
What do you dislike about the product?
I am a visual learner. I love graphics and charts and seeing data in different forms. I wish Smartsheet would bring in more of the "graphic" and "icon" opportunities that exist in some other software platforms. I struggle with the visual limitations of Smartsheet. The discontinuation of Smartsheet Labs was unfortunate. I felt it lost some of the "adventure" and new frontiers it had started to explore. They may have included such programs as "modules" but, those are add-ons, which may be my biggest problem: the upselling of features.
What problems is the product solving and how is that benefiting you?
I have taken a great deal of information over 20 years and am watching as it takes shape as a valuable asset instead of a liability to our organization. Smartsheet allows me the capability to create data sets providing deep dives and drill-downs. I live and die by the filter feature.
Smartsheet
What do you like best about the product?
It is easy to use. It is easy to add rows and columns
What do you dislike about the product?
Creating a workflow is not as easy as I think it could be.
What problems is the product solving and how is that benefiting you?
We use it to keep track of projects and what we are doing at each project. It helps our technicians be more productive because they are not doing the same things more than once.
Smartsheet keeps me current!
What do you like best about the product?
Smartsheet has been a tremendous help in staying current with the never ending list of to-do's. The flexibility of customization of columns has allowed me to add/remove lists and keep the flow of relevant data at my cursory view.
What do you dislike about the product?
The only issue I have occasionally is the potential to not see the entire spreadsheet if my columns are numerous. This would happen regardless of which software I'd use so I don't think its just a Smartsheet issue.
What problems is the product solving and how is that benefiting you?
I can monitor my daily routines and activities, as well as update everyone I share with where I am on specific projects. It helps me stay on task
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