Smartsheet
SmartsheetExternal reviews
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A more secure replacement for Google sheets.
What do you like best about the product?
We needed a solution that was almost a direct replacement for Google sheets. Smartsheets was the only other solution that allowed multiple people to update sheets in real time, with forms feeding the sheets in real time. They are constantly updating the product and adding features and automation. Notifications go out to my team when they need to and I can set up a whole workflow of automations sending requests for approvals and notifying the correct people of what work needs to be done. Dashboards summarize the data for my team in one easy to find place.
What do you dislike about the product?
The only downside I can think of is that there is now a paid certification for the product. That just seems like a corporate "how can we create another revenue stream" project more than a desire to help users.
What problems is the product solving and how is that benefiting you?
A secure way to have our clients and partners send us information in a format that we choose, that feeds into sheets accessed by our employees to analyze business and provide services/improvements for clients. They also have robust automation that allows me to set up a workflow and forget it.
A Great Collaboration Workspace
What do you like best about the product?
I like that SmartSheet is easy to use, and easy to read.
What do you dislike about the product?
What I dislike most about Smartsheet is that sometimes you have to repeatedly log in and out to see changes
What problems is the product solving and how is that benefiting you?
The problems that my organization solves with Smartsheet relate to the successful management of projects.
Recommendations to others considering the product:
I recommend this product in its entirety. I've used it daily for 3+ years and couldn't imagine keeping track of projects without it.
Great for all levels of experience with scheduling
What do you like best about the product?
Smartsheet can be a very quick and simple to use tool to break down a schedule, or can be used to the extreme and keep you from overallocating resources. Very flexible based on user skill level.
What do you dislike about the product?
Exporting schedules in a readable format is nearly impossible.
What problems is the product solving and how is that benefiting you?
Keeping a project on time and determining the critical path.
Office Improvements using Smartsheet
What do you like best about the product?
Smartsheet has allowed our business to add automation to allow for better communication. We utilize sheets to notify a specific person or department of a pending task or update.
What do you dislike about the product?
Smartsheet needs a function to turn off the request for a license. Admins receive emails constantly regarding a request for license even though the employees are not required to have one.
What problems is the product solving and how is that benefiting you?
Specifically for my department, we have setup multiple sheets to make our internal processes more efficient. Managers can submit a request through a smartsheet form versus printing the form, filling it out, and then sending it via email. This process saves time for the managers and ensures that our department receives the necessary information all at one time.
Really good product- but missing some functionality
What do you like best about the product?
I love the conditional formatting in Smartsheet. I also really love the filters and that you can share them. I use it all of the time!
What do you dislike about the product?
I feel like smartsheet is missing some basic functionality such as being able to filter based on columns (not only rows) or merge cells. I also would like to sort based on the same criteria without having to reset it every time.
What problems is the product solving and how is that benefiting you?
I am able to create sheets for my entire team to use silmutaneously. This solves the problem of one team member overwriting the changes of another,
Valuable Features
What do you like best about the product?
The ability to search by the categories, such as project name, facility, building permit code, etc. It is most helpful when the list of projects our firm is dealing with at one time is lengthy.
What do you dislike about the product?
Regarding what is least helpful about Smartsheet, it would be useful if more features having to do with shifting and changing the aesthetic looks or organization of our content were available. It would be great if there was a 'dark mode' option too.
What problems is the product solving and how is that benefiting you?
One major benefit I have come to realize in my use of Smartsheet is the opportunity to organize much data and have it stationed in a singular place. For our firm, this allows us to go to one location, as opposed to sifting through our many project folders, for basic information. It has also been helpful in tracking project statuses, so that when one team member is out of office, we can still come to Smartsheet and confirm the status of a project or task.
Recommendations to others considering the product:
Offers great utility in the organization of project management.
SmartSheet Review
What do you like best about the product?
I like the conditional formatting feature. It helps with organization.
What do you dislike about the product?
I'm not the biggest fan of the card view and the calendar view.
What problems is the product solving and how is that benefiting you?
It helps with our department's logistics.
Collaborate and Tracker Workflow
What do you like best about the product?
Automating workflow is one feature that we used extensively; we loved this feature the most.
Used to assign the workflow to our workforce, this helps multiple team members to update their project status at the same time.
Used to assign the workflow to our workforce, this helps multiple team members to update their project status at the same time.
What do you dislike about the product?
Having multiple tabs opened makes the browser slow. I liked the old format a little bit. There should have been an option to generate code that happens with the excel macro recorder automatically.
What problems is the product solving and how is that benefiting you?
We use smartsheet as a project tracker. We created forms shared with the end-user to gather their requirements; thereby, we don't have to use resources to develop forms.
An easy way to organize and control your workflow.
What do you like best about the product?
I like how easy it is to work with Smartsheet, it makes the workflow easier both when creating a new request and for those of us who work on the requests, it is easy to create a request and the workflow is quite simple.
What do you dislike about the product?
I would like it to be easier to create a new template in a more professional way without the need to be a professional.
What problems is the product solving and how is that benefiting you?
We replaced Robohead for SS finding a shipper solution, and the result is good but could be better
Recommendations to others considering the product:
5 from 10
Powerful Tool
What do you like best about the product?
Very good templates are available as a starting point for your particular task. Customization is fairly easy.
What do you dislike about the product?
Some of the programing capabilities are a little difficult to work with.
What problems is the product solving and how is that benefiting you?
We are using Smartsheet to manage a portfolio of leased properties to ensure expiry dates and notice dates are not missed.
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