Smartsheet
SmartsheetExternal reviews
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Office Improvements using Smartsheet
What do you like best about the product?
Smartsheet has allowed our business to add automation to allow for better communication. We utilize sheets to notify a specific person or department of a pending task or update.
What do you dislike about the product?
Smartsheet needs a function to turn off the request for a license. Admins receive emails constantly regarding a request for license even though the employees are not required to have one.
What problems is the product solving and how is that benefiting you?
Specifically for my department, we have setup multiple sheets to make our internal processes more efficient. Managers can submit a request through a smartsheet form versus printing the form, filling it out, and then sending it via email. This process saves time for the managers and ensures that our department receives the necessary information all at one time.
Really good product- but missing some functionality
What do you like best about the product?
I love the conditional formatting in Smartsheet. I also really love the filters and that you can share them. I use it all of the time!
What do you dislike about the product?
I feel like smartsheet is missing some basic functionality such as being able to filter based on columns (not only rows) or merge cells. I also would like to sort based on the same criteria without having to reset it every time.
What problems is the product solving and how is that benefiting you?
I am able to create sheets for my entire team to use silmutaneously. This solves the problem of one team member overwriting the changes of another,
Valuable Features
What do you like best about the product?
The ability to search by the categories, such as project name, facility, building permit code, etc. It is most helpful when the list of projects our firm is dealing with at one time is lengthy.
What do you dislike about the product?
Regarding what is least helpful about Smartsheet, it would be useful if more features having to do with shifting and changing the aesthetic looks or organization of our content were available. It would be great if there was a 'dark mode' option too.
What problems is the product solving and how is that benefiting you?
One major benefit I have come to realize in my use of Smartsheet is the opportunity to organize much data and have it stationed in a singular place. For our firm, this allows us to go to one location, as opposed to sifting through our many project folders, for basic information. It has also been helpful in tracking project statuses, so that when one team member is out of office, we can still come to Smartsheet and confirm the status of a project or task.
Recommendations to others considering the product:
Offers great utility in the organization of project management.
SmartSheet Review
What do you like best about the product?
I like the conditional formatting feature. It helps with organization.
What do you dislike about the product?
I'm not the biggest fan of the card view and the calendar view.
What problems is the product solving and how is that benefiting you?
It helps with our department's logistics.
Collaborate and Tracker Workflow
What do you like best about the product?
Automating workflow is one feature that we used extensively; we loved this feature the most.
Used to assign the workflow to our workforce, this helps multiple team members to update their project status at the same time.
Used to assign the workflow to our workforce, this helps multiple team members to update their project status at the same time.
What do you dislike about the product?
Having multiple tabs opened makes the browser slow. I liked the old format a little bit. There should have been an option to generate code that happens with the excel macro recorder automatically.
What problems is the product solving and how is that benefiting you?
We use smartsheet as a project tracker. We created forms shared with the end-user to gather their requirements; thereby, we don't have to use resources to develop forms.
An easy way to organize and control your workflow.
What do you like best about the product?
I like how easy it is to work with Smartsheet, it makes the workflow easier both when creating a new request and for those of us who work on the requests, it is easy to create a request and the workflow is quite simple.
What do you dislike about the product?
I would like it to be easier to create a new template in a more professional way without the need to be a professional.
What problems is the product solving and how is that benefiting you?
We replaced Robohead for SS finding a shipper solution, and the result is good but could be better
Recommendations to others considering the product:
5 from 10
Powerful Tool
What do you like best about the product?
Very good templates are available as a starting point for your particular task. Customization is fairly easy.
What do you dislike about the product?
Some of the programing capabilities are a little difficult to work with.
What problems is the product solving and how is that benefiting you?
We are using Smartsheet to manage a portfolio of leased properties to ensure expiry dates and notice dates are not missed.
Intuitive tools to enable seamless business and project/program management capabilities
What do you like best about the product?
* Versatile tool designed for business users to use with minimal training and without IT support
* Enables transparency top to bottom with dahboards
* Support centralization of data for decision making
* Enables transparency top to bottom with dahboards
* Support centralization of data for decision making
What do you dislike about the product?
* New apps are not always fully baked with released and don't follow the logic of existing apps. It creates confusion for users.
What problems is the product solving and how is that benefiting you?
We streamlined our PMO process by building templates (project plan, weekly status report) and executive summary reports used across the organization to drive client readiness. In a short amount of time (less than 6 months), we removed frictions and escalations in the organization.
We built a customer request process in Smartsheet that supports growth revenue by giving the right level of information (via notifications, approval workflows, etc.) to account management and ultimately resulted in cutting deliver turn around time and increasing client satisfaction.
We built a customer request process in Smartsheet that supports growth revenue by giving the right level of information (via notifications, approval workflows, etc.) to account management and ultimately resulted in cutting deliver turn around time and increasing client satisfaction.
Recommendations to others considering the product:
I would recommend mapping the processes you are building in Smartsheet to identify gaps and pain points before starting the implementation. I'd also recommend for the first implementation to add a launch package to your agreement and benefit from Smartsheet consultants through the process. And lastly, I strongly recommend getting certified as it will give you a basic understanding of Smartsheet.
Smartsheets does it all!
What do you like best about the product?
The templates!! I've been a user of Smartsheets for several years now and have only recently discovered the templates feature. This has been incredibly helpful for other tasks that I normally would do outside of Smartsheets.
What do you dislike about the product?
I don't really have any faults. Smartsheets has steadily covered all bases for the things that I need.
What problems is the product solving and how is that benefiting you?
Resource management and spotting any bottlenecks early.
Detailed and high level project planning
Task management
Budgeting
Detailed and high level project planning
Task management
Budgeting
Recommendations to others considering the product:
Immerse yourself into it. There is so much functionality available.
Amazing product for tracking, displaying and sharing data
What do you like best about the product?
Smartsheets work great at tracking data and presenting it in an easy-to-read format via dashboards options with charts and graphs. We primarily use it to create forms and track responses. We use the workflow feature to assign tasks for each form response to make sure it's reviewed by the appropriate people and completed. Having a dashboard feature makes it easier to visually share large amounts of data and information. We utilize our dashbaords to have forms, important information/reminders and data all in one snapshot.
Working in higher education, we often have to share data accross colleges and this makes for a much better solution than other options. I like that the data can be shared across teams and that you can manage who has access to specific items.
Smartsheets also offers several different types of pre-built templates that you can utilize instead of starting from scratch. These can be helpful if you can find a version that works for your needs.
Working in higher education, we often have to share data accross colleges and this makes for a much better solution than other options. I like that the data can be shared across teams and that you can manage who has access to specific items.
Smartsheets also offers several different types of pre-built templates that you can utilize instead of starting from scratch. These can be helpful if you can find a version that works for your needs.
What do you dislike about the product?
It does not have quite the same functionality as Excel, so if you are looking to splice your data in different ways, it is not the best tool. Also, I have run into issues with copying and pasting data from excel, which makes for more work to type data out manually. I'm used to pivot tables and quickly adjusting the information so this take a little more time to finesse the information.
Smartsheets also require a fair amount of training to understand how it works. If you are tech-savvy, you will likely pick it up faster than others. Once built out, Smartsheets functions better for those who are less technically inclined. They do have some templates but they are for a very specific purpose and not suited to some of the situations we need. I have been able to use them to as a starting point but it can be cumbersome to edit. It's almost as much work to start from scratch.
At times it does seem a bit clunky but they have been making some small improvements over time. I'm hoping they can allow for additional transferablity of data to/from other sources.
Smartsheets also require a fair amount of training to understand how it works. If you are tech-savvy, you will likely pick it up faster than others. Once built out, Smartsheets functions better for those who are less technically inclined. They do have some templates but they are for a very specific purpose and not suited to some of the situations we need. I have been able to use them to as a starting point but it can be cumbersome to edit. It's almost as much work to start from scratch.
At times it does seem a bit clunky but they have been making some small improvements over time. I'm hoping they can allow for additional transferablity of data to/from other sources.
What problems is the product solving and how is that benefiting you?
We are now able to create workflows with emails to alert the appropriate people when tasks need completing. Being able to assign different roles to different team members is invaluable.
After using multiple software products to accomplish what Smartsheets can do with one, we are more efficient. It allows us to easily track requests and share data in one place. Smartsheets has also been a great tool to allow us to share information across teams and manage the data. We find it to be easy use and it keeps us on task to complete projects.
We also started using this for our meeting agendas. We can assign topcis to specific people and can also now add meeting minutes or notes directly to the agenda so that we can keep the information together. Previously we would have to look up agenda and minutes separately but now we have them in one convenient spot.
Overall, Smartsheets has transformed some of our daily tasks for the better!
After using multiple software products to accomplish what Smartsheets can do with one, we are more efficient. It allows us to easily track requests and share data in one place. Smartsheets has also been a great tool to allow us to share information across teams and manage the data. We find it to be easy use and it keeps us on task to complete projects.
We also started using this for our meeting agendas. We can assign topcis to specific people and can also now add meeting minutes or notes directly to the agenda so that we can keep the information together. Previously we would have to look up agenda and minutes separately but now we have them in one convenient spot.
Overall, Smartsheets has transformed some of our daily tasks for the better!
Recommendations to others considering the product:
If you are looking at Smartsheets as a tool for your business, please know that this is a great product for tracking data, assigning tasks and presenting data. I think it works best for those doing more analytical reporting work but it can also be used to collect data and track different types of information.
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