I am the team manager responsible for various security products. My customers use Palo Alto Networks products, and I am working with Palo Alto partners. We support a variety of solutions including Strata firewalls, Prisma SD-WAN, and Wildfire for advanced threat protection.
Cloud Next-Generation Firewall as a Service (30-Day Free Trial to PAYG)
Palo Alto NetworksExternal reviews
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Ease of use
What do you like best about the product?
The integration with other products in order to secure my environment.
What do you dislike about the product?
The price you need to pay for it. And the add ons.
What problems is the product solving and how is that benefiting you?
The attacks for my cloud environment, securing the access to servers and from the servers.
I personally love using Palo Alto Network Cloud NGFW.
What do you like best about the product?
To name a few features I like best about it are it's deep security integration, ease of deployment, scalability, advanced threat prevention.
What do you dislike about the product?
A few things I dislike about it are the learning curve, complexity in configuration, limited customization.
What problems is the product solving and how is that benefiting you?
Traditional firewalls are often ill-suited for dynamic, distributed cloud environment but Cloud NGFW is designed to integrate seamlessly with public cloud platforms such as AWS, Azure thus reducing the complexity and ensuring native compatibility.
game changer in cloud security
What do you like best about the product?
The best use for advance features like application layer inspection and zero trust network segmentation and it's easy to deployment.
What do you dislike about the product?
Dislike is peicing can be on the higher and setup and configration can be complex for teams without prior experience some advance features may require additional licensing.
What problems is the product solving and how is that benefiting you?
iprovide Visibility ato network,user and show visibility and Monitoring and filtering network traffic ,Blocking unauthorize trafffic.
Can overcome complex threat landscapes with robust threat intelligence and great reliability
What is our primary use case?
What is most valuable?
Wildfire, a sandboxing product, allows for analyzing malware in virtual machines. Its strength lies in threat intelligence, which is significant for proactive defense. Palo Alto's robust threat intelligence supports new updates, and I can open cases directly with their Threat Intelligence team. Customers appreciate the throughput and reliability of VM-Series Firewalls, as they can be managed efficiently through Panorama.
What needs improvement?
I find it difficult to reach technical support at Palo Alto Networks. Most customers go for partner-enabled support, which involves multiple layers, leading to delays. Additionally, the technical maturity level of support is not always high, resulting in dissatisfaction. The pricing of Palo Alto is relatively high, particularly for smaller companies.
For how long have I used the solution?
I have been familiar with Wildfire for nearly five years. I have been working with the VM-Series for nearly two years.
What do I think about the stability of the solution?
Palo Alto products are stable compared to others. Stability issues may arise when exceeding throughput limits, but hardware is generally very stable.
What do I think about the scalability of the solution?
Scalability is a strength of Palo Alto VM-Series. They are easy to upgrade, and with credit licensing, they scale effectively according to demand.
How are customer service and support?
I can give Palo Alto Networks technical support a six out of ten. It is very hard to reach, and the process can be lengthy and frustrating because support involves several layers.
How would you rate customer service and support?
Neutral
How was the initial setup?
Initial setup is easy, especially in public cloud environments where VM-Series can be obtained from the marketplace.
What was our ROI?
Our ROI is measured in terms of catch rate, however, customers often focus on the total price of the product rather than detailed ROI calculations.
What's my experience with pricing, setup cost, and licensing?
Palo Alto is expensive in terms of pricing, particularly when comparing features to cost. Their Premier Support is also very expensive and not widely chosen by customers.
Which other solutions did I evaluate?
I would recommend Check Point and Fortinet as alternatives for companies where the budget is a concern.
What other advice do I have?
I would recommend Palo Alto VM-Series to others and rate it an eight out of ten. However, for companies below midsize, it may not be a fit due to cost. For those companies, I suggest considering products like Check Point or Fortinet.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Great FW !
What do you like best about the product?
easy to use, easy to manage, easy to configure and good customer support
What do you dislike about the product?
lots of bugs, a lot of updates and CSV pendings
What problems is the product solving and how is that benefiting you?
security newtowking is very good and stable.
PA NGFW review
What do you like best about the product?
It's ability to deliver advanced threat protection and granular control over network traffic in cloud environments.
What do you dislike about the product?
It can be expensive, especially for SMB or organizations with limited budgets.
Cloud NGFW requires agents or specific configurations for certain features
Cloud NGFW requires agents or specific configurations for certain features
What problems is the product solving and how is that benefiting you?
Simplifies security management in highly dynamic, fast-growing hybrid environments with central unified management via scm and sls for additional logging with AI driven control and insights
IT Security Engineer
What do you like best about the product?
Cloud-Native Integration,Scalability and Flexibility and Advanced Threat Prevention
What do you dislike about the product?
High Cost and Complexity in Initial Setup
What problems is the product solving and how is that benefiting you?
Securing Dynamic Cloud Environments and Unified Security Across Multi-Cloud Deployments
Experience robust security with fast and efficient VPN and antivirus capabilities
What is our primary use case?
The main gateway for my organization is Palo Alto because my SAP data is hosted there. My staff operates behind Palo Alto, and numerous software applications and websites are hosted on it. I wanted a strong product for security, particularly for ransomware, malware, and a strong VPN for accessing SAP through VPN and CloudProtect.
What is most valuable?
Palo Alto offers excellent security, with features such as email scanning, malware protection, and efficient VPN and antivirus capabilities. There is no latency, making it faster compared to my previous solutions. The services are hosted and run quickly, which enhances our operations. The security against DDoS attacks has also been improved significantly.
What needs improvement?
There is a need for two-factor authentication, particularly for VPN and CloudProtect. It would enhance security further. The individual certificate feature where a unique certificate is attached to each user would also be valuable. If Palo Alto adopts this, they would excel.
For how long have I used the solution?
I have been using Palo Alto for the last three months.
What do I think about the stability of the solution?
Palo Alto is very stable. I would rate it ten out of ten.
What do I think about the scalability of the solution?
It is very scalable. If I were to rate it on a scale, it would receive nine out of ten, and with two-factor authentication, it would be ten.
How are customer service and support?
The technical support is very good. I rate it nine out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I was previously using Sophos. The switch to Palo Alto was driven by the need for a product that could manage all my in-house data and offer superior security. Sophos was not offering the class A level of service that Palo Alto provides.
How was the initial setup?
The initial setup of Palo Alto was straightforward as the vendor completed it efficiently in one day.
What about the implementation team?
The product was installed by our vendor.
What was our ROI?
As of now, I am content with the pricing. Although the price might seem high, it reflects the quality of the product similar to the difference between Android and Apple products.
What's my experience with pricing, setup cost, and licensing?
The pricing is reasonable and reflects the quality of the product. There are no issues with the cost, as it is commensurate with the quality received.
What other advice do I have?
My overall rating for Palo Alto Networks VM-Series is nine points out of ten.
The solution effectively handles security issues and ensures data safety.
PAM Product Manager
What do you like best about the product?
Scalability and Flexibility,Advanced Threat Prevention
What do you dislike about the product?
High Cost and Limited Multi-Cloud Support
What problems is the product solving and how is that benefiting you?
Palo Alto Networks Cloud NGFW addresses several critical challenges in securing modern cloud environments, providing significant benefits to organizations:Securing Dynamic Cloud Environments
Review of Palo Alto Cloud
What do you like best about the product?
I liked the easy implementation and the features
What do you dislike about the product?
The management of users and the rights of them
What problems is the product solving and how is that benefiting you?
The firewall issues that we can have with other fw on premise
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