Cloud Next-Generation Firewall as a Service (30-Day Free Trial to PAYG)

What do you like best about the product?

I like that Palo Alto Networks Cloud NGFW provides strong network security without making the setup and management unnecessarily complicated. The visibility into network traffic and security policies is useful, and I find the centralized management convenient when working with cloud environments. It also gives me confidence that traffic is being monitored and protected with consistent security controls. The value is good considering the security features, visibility, and centralized management it provides. It helps reduce the time spent on monitoring and managing network security, although the overall value depends on the size and complexity of the environment.

What do you dislike about the product?

One thing I find a bit challenging is that it can take time to fully understand and configure all the available security features, especially if you don’t work with Palo Alto products on a regular basis. The interface can also feel overwhelming at first, and some settings really require a solid grasp of networking and security concepts to set up correctly.

What problems is the product solving and how is that benefiting you?

It helps us protect our cloud network traffic and apply security policies more consistently. It also provides better visibility into traffic patterns and potential security issues, which makes troubleshooting easier and helps reduce the risk of unauthorized or unwanted network activity. On top of that, it saves time compared with managing security controls separately across different environments, since we can handle policies in a more unified way.

What do you like best about the product?

I use Palo Alto Networks Cloud NGFW to manage security for our clients, providing access or blocking malicious traffic. I like its all-in-one package where we can handle all our day-to-day activities without needing to add other devices. The GUI is good to understand, and the app ID features help us access specific applications. I appreciate managing firewalls with Panorama, which I see as the best way, and being able to create security policies as per our clients' requests and allow traffic based on URLs.

What do you dislike about the product?

I find there are limitations with creating URLs, which is capped at 2800. If I need to exceed that number, I have to remove the unused URLs, which can be a hassle. I also experience slowness in the commit process; it takes a long time to commit any changes in the GUI. I wish Palo Alto Networks Cloud NGFW had a feature to identify unused or duplicate URLs so they could be removed easily.

What problems is the product solving and how is that benefiting you?

I use Palo Alto Networks Cloud NGFW to manage client security, blocking malicious traffic. It's an all-in-one solution with an easy-to-understand GUI, eliminating the need for additional devices.

What do you like best about the product?

Palo Alto is a reputed brand in the market, so I didn’t have much doubt before trying any of their new products. When it comes to their NextGen firewall, the features are quite impressive. The packet detection is tremendous, and the automated blocking of zero-day threats or other suspicious packets feels seamless.

It also integrates smoothly with cloud environments, whether it’s AWS or Azure. Integration via Terraform and the native API is solid and works well.

What do you dislike about the product?

I think there are many pros, but a couple of drawbacks stand out. The setup can be complex, and it requires an SME to work on it. Another thing I’d mention is that the rates are a little on the higher side.

What problems is the product solving and how is that benefiting you?

I would say its deployment across multiple platforms and its deep security.

What do you like best about the product?

I like the ability of Palo Alto Networks Cloud NGFW to provide security policies which I find both consistent and flexible. Also, the initial setup was straightforward.

What do you dislike about the product?

I find it takes more time to understand in the complex environment.

What problems is the product solving and how is that benefiting you?

I use Palo Alto Networks Cloud NGFW to secure cloud workloads and applications, solving the challenge of securing the cloud platform.

What do you like best about the product?

The biggest benefit for me is being able to use Palo Alto security controls without having to manage the firewall infrastructure myself. The cloud integration and centralized policy management make it easier to manage security across cloud workloads, and the threat prevention capabilities are a particularly strong part of the platform. The main thing to keep in mind is that the initial architecture can take some time to get familiar with, so there’s a bit of a learning curve at the beginning.

What do you dislike about the product?

The biggest downside for me is the learning curve, especially for teams that are new to the Palo Alto ecosystem. Some parts of the configuration and navigation feel more complicated than they need to be, and it can take time to understand how all the different components fit together. A more guided onboarding experience, clearer configuration workflows, and stronger contextual guidance within the UI would make the initial setup much easier and help new users get up to speed faster.

What problems is the product solving and how is that benefiting you?

For us, the main value is being able to secure our cloud workloads without having to build and maintain firewall infrastructure ourselves. It provides consistent security policies, application-level controls, threat prevention, and improved visibility into cloud traffic. The biggest benefit is the reduced operational overhead, especially as the environment changes or scales, because we can keep security controls consistent without having to manage individual firewall instances.

What do you like best about the product?

seamless access to threat detection systems

What do you dislike about the product?

no direct vpn and complex billing, no advanced routing

What problems is the product solving and how is that benefiting you?

infrastructure management overhead

What do you like best about the product?

I appreciate the deep Layer 7 traffic inspection features of Palo Alto Networks Cloud NGFW, and how it integrates smoothly into AWS and Azure architectures. It makes it straightforward to secure VPC and VNET without managing complex physical infrastructure. I also find it provides managed and scalable perimeter security, allowing inspection and strict outward filtering without requiring manual firewall intervention.

What do you dislike about the product?

I find the cost, pricing, and licensing models problematic as they are complicated, especially with scaling horizontally. Also, the initial setup can be complex and requires a learning curve if the team isn't already familiar with the concepts. It's a bit of a hurdle getting up to speed with the infrastructure.

What problems is the product solving and how is that benefiting you?

I use Palo Alto Networks Cloud NGFW for deep traffic inspection, integrating smoothly into AWS and Azure, securing VPC and VNET without complex infrastructure, providing scalable perimeter security with URL filtering and traffic inspection without manual effort.

What do you like best about the product?

effortlessly it integrates directly into our existing cloud setup. Instead of wasting time on complex network routing or custom workarounds, it plugs right into our cloud provider's native infrastructure and management tools. This seamless integration saves our team several hours each week when extending security across multiple accounts. An unexpected benefit was how easily our regular IT staff could manage and work with it without needing specialized firewall training

What do you dislike about the product?

premium credit based pricing structure and the initial learning curve required for policy setup Additionally, while standard cloud integrations are straightforward, navigating detailed threat logs and fine tuning advanced rules felt slightly overwhelming at first for general IT engineers without specialized Palo Alto training. The service could be improved by providing clearer usage forecasting calculators inside the console and offering pre-configured rule templates for standard cloud networking architectures

What problems is the product solving and how is that benefiting you?

Before using Cloud NGFW, we struggled with manually deploying and routing traffic through virtual firewall instances across multiple cloud accounts, which created significant maintenance overhead. Now, we can secure our cloud traffic using a fully managed service that plugs right into our cloud setup without complex workarounds This has cut our weekly networking maintenance workload by nearly 50% and reduced new cloud environment setup times from several days down to just a few hours

What do you like best about the product?

I like Palo Alto Networks Cloud NGFW for the visibility and control it provides over network traffic and security. The security policies are flexible and allow us to control access based on our organization’s requirements. The monitoring and threat detection capabilities are really useful for troubleshooting connectivity issues and identifying potential security risks. I really enjoy the overall reliability and ease of managing security policies. The visibility into network activities makes it easier to identify unusual traffic and troubleshoot issues quickly. The combination of strong security controls, monitoring, and centralized management works especially well for supporting a secure IT environment. It's also easy to manage once the initial setup and advanced configurations are understood.

What do you dislike about the product?

I find the complexity of some of the configurations and security policy options challenging, especially for users who are not familiar with the software. Some advanced features can take time to understand and configure correctly. It would be helpful to have more straightforward guidance, simplified workflows, and clearer documentation for common support and troubleshooting scenarios to make the platform even easier to use. Simplifying the configuration interface and making security policy management more simple would improve the overall user experience. More practical examples and guided troubleshooting for common scenarios would also be helpful.

What problems is the product solving and how is that benefiting you?

I use Palo Alto Networks Cloud NGFW to secure and protect our cloud and network infrastructure, monitor network traffic, apply security policies, control access, and ease troubleshooting. It provides visibility and control over network traffic, preventing threats and helping enforce security policies effectively.

What do you like best about the product?

What I like most about Palo Alto Networks Cloud NGFW is the strong security capabilities combined with centralized management. Layer 7 application inspection, URL filtering, SSL/TLS decryption I liked the most.

What do you dislike about the product?

Sometimes it can be difficult to provision the infra and required setup for it rest are fine.

What problems is the product solving and how is that benefiting you?

It's a managed, cloud-native next-generation firewall service available on Amazon Web Services (AWS) and Microsoft Azure so it won't make you sweat on configurations and uptime as it's managed service that means rest are handled by the teamitself.