Has supported urgent deployments and enabled inline threat protection but pricing and features could be more flexible
What is our primary use case?
I am not working on a NAC solution. I am working on Palo Alto Networks VM-Series firewall, and I am mainly working with firewalls.
I am totally working with Palo Alto Networks VM-Series products. I am working with VMs, including 400 series, 1400 series, and 3400 series firewalls, which are next-generation firewalls and fourth-generation firewalls of Palo Alto Networks VM-Series.
I am also working with VMs for Palo Alto Networks VM-Series, and for POCs sometimes. Mostly, I provide solutions for some of our customers who need urgent solutions with Palo Alto Networks VM-Series. I provide them VMs and activate the licenses from Palo Alto as a partner. We are working as innovator partners with Palo Alto. Sometimes for POCs and for urgent solutions, if the customer or some organization needs it, we provide them Palo Alto Networks VM-Series and it works fine.
We are working with Dynamic Address Groups in Palo Alto Networks VM-Series. Mostly, we use them for securing our network and for blocking malicious traffic from specific sources around the globe. We block them through Dynamic Address Groups as a source and create another policy for that. We block any dynamic addresses coming with malicious traffic using specific policies. We use Dynamic Address Groups and after tagging those malicious IPs, when they come to our firewall from outside or from inside, including some of our local computers, if we detect something concerning such as bots or similar traffic, we block them using Dynamic Address Groups.
Advanced Threat Protection is working in Palo Alto Networks VM-Series. In Advanced Threat Protection, we use inline protection features, including anti-malware solutions and vulnerability protection. We mostly use Advanced Threat Protection because Palo Alto provides the core subscription and core security bundle, which is cheaper than the other bundle. We propose the same bundle to customers because it is cheaper and includes DNS security, SD-WAN, vulnerability protection, URL filtering, anti-spyware, and antivirus subscriptions bundled in the same core bundle. If I buy only threat protection separately, it is more expensive than this bundle. We create security profiles for spyware and antivirus and provide inline protection to customers.
What is most valuable?
App-IDs in Palo Alto Networks VM-Series are very important and working fine. We mostly use App-IDs due to which we are securing customers who are vulnerable and who need security solutions.
There are Dynamic Address Groups, EDLs, and integration with other solutions such as Forescout for Palo Alto Networks VM-Series, which we did two years ago. There are API integrations as well. We mostly automate the security structure for the organization using SIEM solutions, integration with SIEM solutions, and XDR solutions. This is very interesting.
What needs improvement?
I am not using Palo Alto Networks VM-Series mostly, but based on my experience, there are some deficiencies in Palo Alto Networks VM-Series. Having those features missing, we are not proposing Palo Alto Networks VM-Series to all customers. However, for urgency and for some solutions that customers need for some of their other sites and subdivisions, we are providing the same.
For how long have I used the solution?
I have been working with Palo Alto Networks VM-Series since 2020, which is approximately six to seven years back.
What do I think about the stability of the solution?
Palo Alto Networks VM-Series is very stable.
What do I think about the scalability of the solution?
Scalability for Palo Alto Networks VM-Series is eight out of ten.
How are customer service and support?
Technical support for Palo Alto Networks VM-Series is provided through premium partner support. We are working with StarLink, and they are providing the best solution and best support. We have advanced partnership and advanced support for some of our customers. They are good with technical solutions.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
Palo Alto Networks VM-Series is better than Fortinet, mainly in its SP3 structure, flexibility, and reliability, and based on feedback from customers. Most of our customers have shifted from Fortinet to Palo Alto Networks VM-Series. Their feedback indicated concerns about slowness, subscription renewals, and other aspects they were not happy with.
Which other solutions did I evaluate?
Fortinet is the main competitor for Palo Alto Networks VM-Series on the market.
What other advice do I have?
Prices of Palo Alto Networks VM-Series are higher than other firewalls and other solutions. However, we are using its security features and proposing them, mostly winning tenders with this product. Palo Alto Networks VM-Series is a very best solution if you have subscription and extra support, and I would rate this solution seven to eight out of ten. I would give this review an overall rating of eight.
Mr
What do you like best about the product?
Cloud Next generation firewall offers us enterprise version of AI ML powered security without any manual invocation of deployments firewalls scaling and patching etc
It helps in automation of scaling up and down based on traffic
What do you dislike about the product?
It is very expensive obviously compare to aws and azure firewalls
Limeted features with onprem
Complexity for small teams
Regoion availability as they dont have in some places
What problems is the product solving and how is that benefiting you?
It solves getting enterprised version which gives very interesting features to deploy and avoids any complexity in deployment of firewall rules and also helps in maintaining security compliances
Experience with integrated visibility and ongoing support fulfills requirements effectively
What is our primary use case?
We have a Firewall as well as a Synapse solution, and we have EDR, XDR as well. The Palo Alto Networks VM-Series Firewall is what we are using.
What is most valuable?
From a Synapse perspective, they have better visibility, better CV detection, better exposure detection, and it is in a single tool, so we are happy with it.
The integration of Palo Alto Networks VM-Series within my existing network infrastructure and security tools is good; they are resilient, and we can integrate with anything easily.
What needs improvement?
There is one thing regarding Palo Alto Networks VM-Series that they need to look into, which is ISPM, Identity Security Posture Management, and other than that, I could see there are multiple things which they have already been doing well.
Technical support is good for Palo Alto Networks VM-Series, but sometimes for new feature requests, we are facing challenges. We are the conglomerate, so individual business has different requirements, which we are expecting some new requests for. Whenever any custom requirement exists in an existing tool, they are taking much time with the engineering team, which is the only thing I'm expecting them to improve. Other than that, this product is very good.
I think overall security is something they need to make into a single pane of glass to help the customer who is using only the single Palo Alto Networks vendor, so they will get end-to-end visibility in a single console.
For how long have I used the solution?
I have been using them for around three years.
What do I think about the scalability of the solution?
My experience with the scalability of Palo Alto Networks VM-Series is good; whenever we are facing any issues, they are helping, and it is a scalable environment.
How are customer service and support?
Technical support is good for Palo Alto Networks VM-Series, but sometimes for new feature requests, we are facing challenges.
How would you rate customer service and support?
What other advice do I have?
We are generally satisfied with Palo Alto Networks VM-Series.
I would rate Palo Alto Networks VM-Series technical support an eight out of ten.
I would recommend Palo Alto Networks VM-Series to others.
I am a customer of Palo Alto Networks.
Actually, we are trying to migrate to Cortex Cloud; currently, we are using Prisma, so we are in the phase to migrate to Cortex Cloud, but have not yet migrated, so I am not experienced with it and cannot give feedback about it.
We haven't used Prisma Access Browser.
Overall rating: 10/10
Palo Alto Networks Cloud NGFW - best solution of security
What do you like best about the product?
The best about palo Alto networks Cloud NGFW is ease of implementation and mangement is very advance . Also the TAC support of Palo Alto are very helpfull in the case you have some probelm with inplimentation . They provide a great support and amazing troubleshooting .
What do you dislike about the product?
The Palo Alto Networks Cloud NGFW is a amazing solition but compare with differnt vendors is very expensive . Inplimentation is required a backgraund of tehnical people that is very hard to find it .
What problems is the product solving and how is that benefiting you?
Solving the problem of cloud security in our organization, Palo Alto Networks Cloud NGFW protects applications used by our users from threats like malware and intrusion attacks without requiring additional solutions also we are using Glob Protect for our company. That make our connection more security using Globbal Protect our traffic is forward to cloud and after to internet .
Palo Alto Plug and Play
What do you like best about the product?
Honestly, it’s super easy to set up. I expected a bunch of configs and headaches, but nope, just plug it in, follow the setup wizard, and you're good to go. The UI is clean, and I didn’t need to Google every step. Also, the security features are solid out of the box, which is great if you don’t wanna spend hours tweaking every little thing.
What do you dislike about the product?
It can get kinda pricey, especially if you start adding a bunch of extras. Also, the logs can be overwhelming, like, too much info sometimes and not super clear unless you already know what you’re looking at. Would be nice if they had better filtering or summaries.
What problems is the product solving and how is that benefiting you?
Mainly it helped us stop stressing about securing traffic between our cloud stuff. Before, we had a patchwork of tools and manual rules and it was just messy. With Palo Alto’s NGFW, it’s all in one place, easy to manage, and way faster to set up policies that actually work. It also helped us keep compliance in check without spending forever doing audits. Just makes things smoother and less painful overall.
Digital Transformation project and having Palo Alto as the External Firewall
What do you like best about the product?
Their high end security and can be Used with third party integration
The support team was very helpful and the suppliers too
Easy to login frequent updates
Implementation was very easy to integrate with other firewalls
we are using it for managing our sd wan Across globe with our head office
What do you dislike about the product?
complex to use than others and bit on the high-cost variants and bit of an overkill for smaller environments and certification and training cost way more than others.
What problems is the product solving and how is that benefiting you?
It acts as a central management tool for our head office and remote offices, and we are using it for VPN and SD WAN Management we intergrated it with PRISMA
I had a wonderful experience working with palo alto network cloud
What do you like best about the product?
I like using Palo Alto Networks Cloud NGFW everyday. It is my go to for getting strong security for my website. Jt integrates perfectly with the other interfaces.
Would recommend it to everyone who values sustainability and efficiency of security systems.
What do you dislike about the product?
The complexity of finding the website ans navigate around jt can be reduced.
It took me some time to get familiar to the environment. It is great for AWS, but support on other cloud platforms feels limited.
What problems is the product solving and how is that benefiting you?
It provides strong security for cloud environments, works well with AWS, and is easy to scale as needed. It also makes managing network security more streamlined and efficient.
Robust features that meets many use cases and catch scenarios, however slightly laggy load times.
What do you like best about the product?
I like the detailed policy/ rule creation that fits the companies hardware stack. There is no missing features so to say everything is well thought of.
What do you dislike about the product?
The thing I do not like about Palo Alto Networks Cloud NGFW is that there is a steep learning curve and the GUI is complicated, I hope for ease of use.
What problems is the product solving and how is that benefiting you?
It helps the company manage their firewall rules and policy accordingly based on the work that needs to be done or installing new hardware and using it to mitigate threats and it works well with our Elastic Stack. A common daily use case is giving exceptions to people traveling to different countries we give them a rule to allow traffic from there using the work companies laptop after they get approval while certain countries traffic is automatically blocked due to adversarial risks according to government policy that goes down toward regular IT companies and their infrastructure.
Comprehensive Security software for Enterprise needs
What do you like best about the product?
PANW's NGFW(PAN-VM Series) especially powered by Prisma Access is quite a novel solution for securing workloads and connectivity needs across Branch offices, DC, CSPs and Internet endpoints. It ensures your enterprise security needs are met at scale for large user-base(your employees/your customers) through varied deployments of your app stack in todays world as business continues to evolve with their needs/deployments.
What do you dislike about the product?
Deployment of the appliance-software in a cloud deployment is fairly complex especially with Availability in mind given appliances are stateful in nature when compared to a managed CSP offering. Also, the costs can run pretty high based on the package selection.
What problems is the product solving and how is that benefiting you?
PANWs Threat detection/malware protection/IPS-IDS solution are the main feature sets customers I work with care for. This are critical feature sets for application deployment especially when they are internet exposed.
An administrator
What do you like best about the product?
Simplified Deployment and Management, Cloud NGFW is easier to deploy and manage compared to traditional firewall appliances or virtual machines. Seamless Integration with Cloud Providers (especially AWS and Azure)
What do you dislike about the product?
Less Mature in Certain Cloud Environments, While strong in AWS and Azure, but its feature set in other cloud environments (like Google Cloud Platform) might be less extensive compared to its primary supported platforms.
What problems is the product solving and how is that benefiting you?
Problems
Complexity of Securing Cloud Environments: Traditional security approaches (like deploying virtual firewalls as appliances) in dynamic, scalable cloud environments can be complex to deploy, manage, and scale. This leads to configuration errors, security gaps, and increased operational burden.
Solution.
Improved Security Posture: By providing advanced threat prevention, granular visibility, and consistent policies, Cloud NGFW helps organizations strengthen their security posture in the cloud and reduce the risk of breaches
