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Cloud Next-Generation Firewall as a Service (30-Day Free Trial to PAYG)
Fully managed, cloud-native firewall service with threat prevention, app control and advanced URL filtering that integrates with AWS Firewall Manager, CloudWatch and more.
Reviews (175)
Ed S.
Easy to Use and Compliance-Ready, but Cost Can Be a Hurdle
Reviewed on Jul 21, 2026
Review provided by G2
What do you like best about the product?
Easy to use, meets compliance needs, and supports remote administration.
What do you dislike about the product?
The cost was more than the company was willing to spend, and replacing out-of-date equipment was quite expensive as well.
What problems is the product solving and how is that benefiting you?
It helped solve our office location security issues and meet our compliance needs.
Austin E.
Secure and User-Friendly, Needs Documentation Improvement
Reviewed on Jul 20, 2026
Review provided by G2
What do you like best about the product?
I like the ease of use and security of Palo Alto Networks Next-Generation Firewalls.
What do you dislike about the product?
The documentation and features of Palo Alto Networks Next-Generation Firewalls could be improved. Specifically, I think clearer documents on first-time setup and use or conversion from other firewalls would be really helpful. The initial setup wasn't terrible, but it wasn't easy either.
What problems is the product solving and how is that benefiting you?
Palo Alto Networks Next-Generation Firewalls meets our security needs and ensures compliance. I like their ease of use and security features.
Anonymous
Comprehensive Security with Policy Management Complexity
Reviewed on Jul 20, 2026
Review provided by G2
What do you like best about the product?
I value the visibility, ease of policy enforcement, and comprehensive threat prevention capabilities of Palo Alto Networks Next-Generation Firewalls. The firewalls provide strong protection while giving security teams detailed insight into applications, users, and network activity. I appreciate its integration with our SIEM, EDR, vulnerability management, identity services, and cloud security tools to correlate security events, improve threat detection, and streamline incident response workflows. Once implemented, the platform offers strong visibility and security capabilities.
What do you dislike about the product?
The platform is powerful but policy management and troubleshooting can be complex at scale. Simplified administration, improved reporting and easier optimization of advanced security features would further enhance the overall experience.
What problems is the product solving and how is that benefiting you?
Palo Alto Networks Next-Generation Firewalls secure our network by preventing malware and cyber threats, controlling application access, blocking malicious websites, and providing visibility into user and device activity. They allow us to enforce security policies and detect both known and emerging threats.
Internet
Granular App-ID/User-ID Control with an Intuitive UI and Powerful API Integrations
Reviewed on Jul 20, 2026
Review provided by G2
What do you like best about the product?
The granular visibility and control provided by their App-ID and User-ID technologies stand out. Rather than relying on traditional ports and protocols, it enables the creation of precise, zero-trust security policies based on the actual applications in use and the users behind them. Also, The design is highly intuitive, making it easy to navigate through complex security policies and network settings without a steep learning curve. Furthermore, its robust REST API and seamless integration with third-party applications and orchestration tools make automating security workflows and extending capabilities incredibly straightforward.
What do you dislike about the product?
The high initial hardware costs, coupled with expensive recurring licensing fees for essential security subscriptions, can make it a significant investment that may not fit tighter IT budgets. Even though performance is superb, it comes at a cost.
What problems is the product solving and how is that benefiting you?
It solves the critical problem of network blind spots by providing deep, application-level visibility and control, rather than just restricting traditional IP ports. It effectively eliminates the need to manage disjointed security silos. This benefits me by drastically reducing our attack surface and simplifying policy administration. With a clear, unified view of exactly what traffic and threats are moving through the network, I can troubleshoot issues much faster and maintain a robust security posture without spending hours deciphering complex logs. It's AI/ML solutions also help a lot.
Theogene N.
Reliable Firewall with Strong Threat Protection
Reviewed on Jul 20, 2026
Review provided by G2
What do you like best about the product?
I like its strong application visibility, effective threat prevention, intuitive management, and reliable security controls across users, applications, and network traffic.
What do you dislike about the product?
The licensing can be expensive, and the initial setup and policy management may feel complex without experienced administrators.
What problems is the product solving and how is that benefiting you?
It helps prevent cyber threats, control application access, and improve network visibility. This reduces security risks and makes it easier to detect and respond to suspicious activity.
Information Technology and Services
User-Friendly GUI and Dashboards with Strong Protection
Reviewed on Jul 20, 2026
Review provided by G2
What do you like best about the product?
GUI, protection, ease of access.dashboards.
What do you dislike about the product?
Sometimes, the access is slow. They require maintenance.
What problems is the product solving and how is that benefiting you?
Security concerns, compliance issues. Ensuring we can be secure and compliant.
Consulting
Cost-Effective, Easy Setup, Bulky Hardware Concerns
Reviewed on Jul 18, 2026
Review provided by G2
What do you like best about the product?
I find the licensing cost of Palo Alto Networks Next-Generation Firewalls to be very interesting. What I like is that it now comes in the cloud as well, which means I don't have to have infrastructure on-premise. I can go for the SaaS solution, and it's easy to access. Administrators have full privileges to access and configure, and maintenance is simpler since there's no need to replace hardware every few years or increase ports—everything is virtual and quite easy to manage. In terms of cost, it's flexible, which is another thing I appreciate. Additionally, setting up is quite easy as well.
What do you dislike about the product?
I wish there was some improvement in the racking mechanism because the physical firewalls, like the 5,000 series, are quite bulky and require a two u or four u rack size. It's not that easy to mount them, and having only two clips to hold the fiber isn't enough. A better racking system would make it easier for a couple of people to work with it. In terms of licensing, I hope the licensing factors will change maybe based on market strategy. That's really the only feedback I have about the hardware and licensing aspects.
What problems is the product solving and how is that benefiting you?
I use Palo Alto Networks Next-Generation Firewalls to block illegitimate WAN traffic. It allows me to observe and control traffic through policies, denying access by default. I like its interesting licensing cost and flexibility as it can be used as a cloud solution.
Muhammad S.
Economical and Intuitive Firewall Solution
Reviewed on Jul 17, 2026
Review provided by G2
What do you like best about the product?
I find Palo Alto Networks Next-Generation Firewalls to be really economical compared to its competitors and easy to use. The setup process is straightforward and not as complicated as other solutions. The user interface is really intuitive, making it simpler and more user-friendly.
What do you dislike about the product?
I think more and more support can be included for the setup.
What problems is the product solving and how is that benefiting you?
I use Palo Alto Networks Next-Generation Firewalls for solving network problems. They're economical, easy to use, and have an intuitive interface, simplifying setup compared to others.
JC C.
Powerful for Secure Hybrid Architecture Design and Troubleshooting
Reviewed on Jul 17, 2026
Review provided by G2
What do you like best about the product?
As a Senior Network and Cloud Security Architect, I specialize in engineering secure, highly available hybrid architectures combining Palo Alto Networks (PAN-OS, Panorama, Prisma Access) and AWS enterprise networking. I act as a technical peer to design scalable traffic flows, troubleshoot complex IPSec/BGP routing anomalies, and audit Infrastructure-as-Code for security and architectural gaps. When analyzing problems, I prioritize a zero-trust, least-privilege approach and will explicitly call out any deployment assumptions we are making.
What do you dislike about the product?
Difficult to use. It's been lagging and been sluggish over the past couple months.
What problems is the product solving and how is that benefiting you?
It's providing routing and network monitoring and protection between our cloud infra and on-prem.
Zahid A.
Solid Controls and reliable CyberSecurity Appliance with Easy Management with Palo Alto FW
Reviewed on Jul 17, 2026
Review provided by G2
What do you like best about the product?
Palo Alto FW gives lots of controls when deploy correctly. It's easy to manage.
Integrations with other Cybersecurity appliances are easy to configure.
Integrations with other Cybersecurity appliances are easy to configure.
What do you dislike about the product?
Palo Alto recommends pan os older versions. Newer version available but they are not preffered posing cyber security risks on organizations.
Palo alto must clear this subject
Palo alto must clear this subject
What problems is the product solving and how is that benefiting you?
When connected as perimeter firewall, deploying remote access, connecting site offices,
Segregating different networks
Segregating different networks