We use Palo Alto Networks VM-Series to offer services to our customers as a managed security service provider. We provide solutions and services to our customers across the globe. For example, if I want to host a firewall in the cloud or somewhere where the physical appliance is not a possibility, we provide that image of the firewall on virtual machines.
Cloud Next-Generation Firewall as a Service (30-Day Free Trial to PAYG)
Palo Alto NetworksExternal reviews
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Advanced protection and good integration capabilities with good reliability
What is our primary use case?
How has it helped my organization?
It helps in offering advanced protection against malware and anti-spyware, which is based on customer feedback stating the product has very good threat prevention capabilities.
What is most valuable?
Very good reliability and feature set, such as advanced protection against malware, anti-spyware, and Wildfire. It also has good VPN capabilities and integration capabilities.
What needs improvement?
The scalability could be improved further. The virtual instances of the firewall are not as scalable as their hardware firewalls.
For how long have I used the solution?
We have been using Palo Alto Networks VM-Series firewalls for over five years.
What do I think about the stability of the solution?
I find the solution to be a good, stable product.
What do I think about the scalability of the solution?
The virtual instances are not as scalable as the hardware firewalls.
What about the implementation team?
A separate team handles implementation. I am mostly involved in the designing aspect of the product.
What was our ROI?
It is hard to get into the ROI aspect. Generally, ROI can be determined by comparing a physical appliance-based firewall versus a virtual instance of a firewall.
What's my experience with pricing, setup cost, and licensing?
Pricing can be an issue when competing with products like Fortinet, which often offer similar functionality at a lower cost.
Which other solutions did I evaluate?
There are many competitors like Fortinet offering similar functionality.
What other advice do I have?
I'd rate the solution nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Works great in AWS
What do you like best about the product?
Works great in AWS. We like that implementing rules for traffic was pretty easy. Blocked all the traffic it was supposed to.
What do you dislike about the product?
Understanding how to scale the firewalls took some time. Would have liked there to be some architecture best practices in AWS docs.
What problems is the product solving and how is that benefiting you?
Egress and Ingesss traffic monitoring. This helped us secure our AWS workloads and use static ips in the process.
Very Good Layer 7 Protection
What do you like best about the product?
Performance is pretty good and cloud native experience is also really nice. I also found the centralized managment is good.
What do you dislike about the product?
Pricing is super high. Learning Curve is little high. Integration Challenges is little more and limited customization.
What problems is the product solving and how is that benefiting you?
It is giving me managed service, unified security policies and great at detection and blocking threats.
Why I love and use Palo Alto
What do you like best about the product?
What I like the most about Palo Alto NGFW is how user friendly it is. Most importantly I love its centralized management and full integration features, it makes work a lot easier.
What do you dislike about the product?
Performance is sometimes impacted by high traffic. It is a bit more complex than other vendors but its something to get used to, i like a challenge
What problems is the product solving and how is that benefiting you?
The infrastructure management is benefiting me the most at this time.
Next Generation Product with greath innovations
What do you like best about the product?
i really like their next generaton features like URL filtering, Application ID, Threat content, Vulnerability profile creation, Global protect, Wildfire, Antivirus.
What do you dislike about the product?
i don't like support model. They attach me to sirius third party which isn't really helpful.
Also cloud integration specially with HA is very challenging
Also cloud integration specially with HA is very challenging
What problems is the product solving and how is that benefiting you?
its solving remote user connectivity securely. We use global protect VPN for it
I also used wildfire for their threat feed analysis
I also used wildfire for their threat feed analysis
Provides excellent filtering and blocking features and enables users to examine reports easily
What is our primary use case?
All the PwC offices in Pakistan use Palo Alto in their environment. It is a global solution.
What is most valuable?
Palo Alto is a good product. The features are up to the mark. No other product can compete with Palo Alto’s features. The filtering feature is good. We can block the traffic and examine the report easily. The blocking functionality works very well compared to other firewalls. I rate the ability of the tool to keep up with the trends in firewalls an eight out of ten.
What needs improvement?
The product must create some awareness in Pakistan. People are less aware of Palo Alto. Everyone knows about Fortinet and Cisco. Very few vendors are promoting the tool.
For how long have I used the solution?
I have been using the solution for four to five years.
What do I think about the stability of the solution?
The stability is fine. I rate the stability a seven out of ten.
What do I think about the scalability of the solution?
I rate the product’s scalability an eight out of ten. We have 2500 users. We use the tool daily. All our traffic passes through it.
How was the initial setup?
I rate the ease of setup a seven out of ten. The setup is moderately easy. The product is deployed on the cloud. The deployment takes two to three days since it has global rules.
What about the implementation team?
The tool was deployed in-house.
What was our ROI?
We have seen an ROI of 60% to 70%.
What's my experience with pricing, setup cost, and licensing?
Companies in Pakistan have limited budgets. Palo Alto is more expensive than other products. So, people are reluctant to put Palo Alto in their environment. It's too costly compared to other tools. I rate the pricing a nine out of ten.
What other advice do I have?
We had deployed the solution in 2018. We used a different product before, but my organization switched to Palo Alto. It was the management’s decision. Overall, I rate the tool an eight out of ten.
Excellent Firewall for a cloud-native service
What do you like best about the product?
What I like about this tool is its good protection for the cloud, not having to worry about cloud maintenance and, most importantly, good technical support. With a very good support community.
What do you dislike about the product?
the cost of the license. It is comparatively higher. This should be improved to make it more accessible to a wider audience.
What problems is the product solving and how is that benefiting you?
The solutions that this product can provide you are: Improve the results of business processes by improving perimeter security, Improve compliance and risk management by simplifying security.
URL filtering
What do you like best about the product?
URL web filtering is working seamlessly & got proper logs as well.we can generate reports as well to showcase to management.
What do you dislike about the product?
Price is higher than other vendor and TAC support needs to improve
What problems is the product solving and how is that benefiting you?
URL filtering and antivirs ans spyware is working awesome.
Palo Alto cloud NGFW: The Global leader in cybersecurity
What do you like best about the product?
With the help of the cloud NGFW firewall, the risk level is reduced it only allows the desired application and website, with the help of the security policy we can prevent known vulnerability attacks. one of the best things I like is user authentication, a secure to connect to the network a captive portal method is the best method that we are using in our setup
What do you dislike about the product?
CLI commands documentation needs to be improved, existing documentation its not helping more.
What problems is the product solving and how is that benefiting you?
The best feature I found in the Palo Alto firewall is the monitor feature where I can get all logging details, to monitor my premises traffic so I can take action on the log and make decisions to protect my network. On the other hand, if we see any changes we made in the Palo Alto firewall then we have to commit the changes, if any misconfiguration is there we can get the prompt message to make the proper correction, however, I haven't seen this kind of best feature in the other firewall vendor.
Offers threat prevention and WildFire features with outstanding stability
What is our primary use case?
Our company sometimes uses a data center edge firewall from Cisco, Fortinet, Forcepoint, or any other vendor, and the solution is used to cover apps and data.
What is most valuable?
The threat prevention and WildFire features are the most valuable features. DNS is another good feature of the product.
What needs improvement?
The flexible throughput in Palo Alto Networks VM-Series can be improved. The customers of our organization demand 500 meg throughput and the payment also depends on it. The basic firewall from Palo Alto has the size of one gig, and it isn't logical for a customer to buy for one gig when just 500 meg is required. Palo Alto Networks VM-Series should become a more flexible firewall.
VM management in an environment is difficult with Palo Alto Networks VM-Series, but it can be smoothly managed through Panorama. The vendor can work on enhancing and processing that will not affect the server itself or the VM firewall protection. In our company, we have multiple VMs implemented on the same server, and the Palo Alto Networks VM-Series is used to protect these VMs completely. The tools being used should not affect the operations between VMs.
For how long have I used the solution?
I have been using Palo Alto Networks VM-Series for almost four years.
What do I think about the stability of the solution?
I would rate the stability of the product a nine out of ten. I am facing multiple stability issues with other competitor tools in our company.
What do I think about the scalability of the solution?
I would rate the scalability a seven out of ten. I would've rated Palo Alto Networks VM-Series more if the flexible throughput was better. I would rate the scalability of other competitor tools a four out of ten. Palo Alto Networks VM-Series is suitable for businesses of every size or scale.
How are customer service and support?
The vendor provides two support modules: backline and premium support. If you need to open a case directly with Palo Alto to solve a problem, you must purchase premium support.
Premium support is highly expensive—almost five times the cost of availing backline support. Local distributors of the product manage the backline support and have extended response time, and the team might not have mature knowledge to solve issues.
How was the initial setup?
The solution's initial setup process is very easy. A hybrid deployment model is available for Palo Alto Networks VM-Series. Panorama can manage the solution's VM, physical, and cloud versions, making it an impressive monitoring tool.
A more mature and enhanced tool can be used in integration to migrate from other competitor solutions to Palo Alto Networks VM-Series. For instance, if a customer has a legacy firewall from Cisco or Fortinet and there is a need to migrate to Palo Alto, I will require a mature migration tool that will make the process easier for engineers to migrate the rules, policies, and application IDs.
What's my experience with pricing, setup cost, and licensing?
The licensing model should be improved. Palo Alto Networks VM-Series is the most expensive tool among competitors.
Which other solutions did I evaluate?
Palo Alto Networks VM-Series and the competitor products provide multiple series of bandwidth, features, implementation models and capable management tools. But Palo Alto Networks VM-Series is the most stable compared to all other competitor tools. The signature or behavior of the database is more mature in Palo Alto Networks VM-Series than others.
Palo Alto Networks VM-Series allows you to analyze the behavior of any traffic or probable attack.
What other advice do I have?
The solution easily integrates with the client's cloud security architecture. If in our company, we get a customer who's depending on the container, then security is required for the container from OpenShift or any other vendor, I use Prisma to secure the environment instead of traditional firewalls.
The solution's sizing and architecture are highly expensive. It's an effective and stable firewall that detects all attacks. Palo Alto Networks VM-Series can adapt quickly to an organization's changing security or policy needs. Overall, I would rate the product an eight out of ten. I will definitely recommend Palo Alto Networks VM-Series to other users.
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