We have a Firewall as well as a Synapse solution, and we have EDR, XDR as well. The Palo Alto Networks VM-Series Firewall is what we are using.
Cloud Next-Generation Firewall as a Service (30-Day Free Trial to PAYG)
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Experience with integrated visibility and ongoing support fulfills requirements effectively
What is our primary use case?
What is most valuable?
From a Synapse perspective, they have better visibility, better CV detection, better exposure detection, and it is in a single tool, so we are happy with it.
The integration of Palo Alto Networks VM-Series within my existing network infrastructure and security tools is good; they are resilient, and we can integrate with anything easily.
What needs improvement?
There is one thing regarding Palo Alto Networks VM-Series that they need to look into, which is ISPM, Identity Security Posture Management, and other than that, I could see there are multiple things which they have already been doing well.
Technical support is good for Palo Alto Networks VM-Series, but sometimes for new feature requests, we are facing challenges. We are the conglomerate, so individual business has different requirements, which we are expecting some new requests for. Whenever any custom requirement exists in an existing tool, they are taking much time with the engineering team, which is the only thing I'm expecting them to improve. Other than that, this product is very good.
I think overall security is something they need to make into a single pane of glass to help the customer who is using only the single Palo Alto Networks vendor, so they will get end-to-end visibility in a single console.
For how long have I used the solution?
I have been using them for around three years.
What do I think about the scalability of the solution?
My experience with the scalability of Palo Alto Networks VM-Series is good; whenever we are facing any issues, they are helping, and it is a scalable environment.
How are customer service and support?
Technical support is good for Palo Alto Networks VM-Series, but sometimes for new feature requests, we are facing challenges.
How would you rate customer service and support?
Positive
What other advice do I have?
We are generally satisfied with Palo Alto Networks VM-Series.
I would rate Palo Alto Networks VM-Series technical support an eight out of ten.
I would recommend Palo Alto Networks VM-Series to others.
I am a customer of Palo Alto Networks.
Actually, we are trying to migrate to Cortex Cloud; currently, we are using Prisma, so we are in the phase to migrate to Cortex Cloud, but have not yet migrated, so I am not experienced with it and cannot give feedback about it.
We haven't used Prisma Access Browser.
Overall rating: 10/10
Palo Alto Networks Cloud NGFW - best solution of security
What do you like best about the product?
The best about palo Alto networks Cloud NGFW is ease of implementation and mangement is very advance . Also the TAC support of Palo Alto are very helpfull in the case you have some probelm with inplimentation . They provide a great support and amazing troubleshooting .
What do you dislike about the product?
The Palo Alto Networks Cloud NGFW is a amazing solition but compare with differnt vendors is very expensive . Inplimentation is required a backgraund of tehnical people that is very hard to find it .
What problems is the product solving and how is that benefiting you?
Solving the problem of cloud security in our organization, Palo Alto Networks Cloud NGFW protects applications used by our users from threats like malware and intrusion attacks without requiring additional solutions also we are using Glob Protect for our company. That make our connection more security using Globbal Protect our traffic is forward to cloud and after to internet .
Palo Alto Plug and Play
What do you like best about the product?
Honestly, it’s super easy to set up. I expected a bunch of configs and headaches, but nope, just plug it in, follow the setup wizard, and you're good to go. The UI is clean, and I didn’t need to Google every step. Also, the security features are solid out of the box, which is great if you don’t wanna spend hours tweaking every little thing.
What do you dislike about the product?
It can get kinda pricey, especially if you start adding a bunch of extras. Also, the logs can be overwhelming, like, too much info sometimes and not super clear unless you already know what you’re looking at. Would be nice if they had better filtering or summaries.
What problems is the product solving and how is that benefiting you?
Mainly it helped us stop stressing about securing traffic between our cloud stuff. Before, we had a patchwork of tools and manual rules and it was just messy. With Palo Alto’s NGFW, it’s all in one place, easy to manage, and way faster to set up policies that actually work. It also helped us keep compliance in check without spending forever doing audits. Just makes things smoother and less painful overall.
Good
What do you like best about the product?
Ease of use and made it easy to integrate with the systems easily. It has lot of useful features which are helpful. I will recommend to others. It has a good customer support.
What do you dislike about the product?
The installation and setup is a bit complicated which can be further made easy. Even though customer support is best i felt there is a need for documentation for most general stuff.
What problems is the product solving and how is that benefiting you?
It added extra layers of protection which gave an enterprise level protection. It helped in seamless integration and make it easy to use. It provided more security.
as network engineer
What do you like best about the product?
I love how easy Palo Alto’s Cloud NGFW is to set up and manage. It’s super reliable, offers strong security, and integrates perfectly with AWS. Total peace of mind
What do you dislike about the product?
It’s powerful, but the pricing can be high for smaller teams. Also, the learning curve is a bit steep if you're new to Palo Alto’s ecosystem. In general is the best.
What problems is the product solving and how is that benefiting you?
It blocks threats before they reach our cloud apps, gives deep visibility, and saves us tons of time on security management. Way fewer incidents and stress now.
Top Leader in the NGFW market
What do you like best about the product?
Administration, troubleshooting and GUI and CLI
What do you dislike about the product?
No dislike from my side as i loved the product lot
What problems is the product solving and how is that benefiting you?
Firewall administrations and inter office connectivity over IPsec and Routing
Great experience overall
What do you like best about the product?
Threat protection and policy management features.
What do you dislike about the product?
Nothing in particular that I dislike about
What problems is the product solving and how is that benefiting you?
No more worries about network security
Qa engineer
What do you like best about the product?
1. Ease of Deployment
2. Advanced Threat Protection
3. Scalability
4. Deep Integration with AWS
5. Simplified Operations
6. Consistent Security
2. Advanced Threat Protection
3. Scalability
4. Deep Integration with AWS
5. Simplified Operations
6. Consistent Security
What do you dislike about the product?
Nothing i dislike since all features fit my works
What problems is the product solving and how is that benefiting you?
1. Complex Cloud Security Management
2. Advanced Threat Protection in Cloud
2. Advanced Threat Protection in Cloud
Ease of Usage
What do you like best about the product?
Its Ease of use and easy implementation is really helpful.
What do you dislike about the product?
None, Could have been more user friendly
What problems is the product solving and how is that benefiting you?
We use it for the user identification technology, which ensures that only authorized users have access to the network. This feature is particularly useful for us with a large number of users, as it can prevent unauthorized access and data breaches. This has been the main usage
Review of Palo Alto Networks Cloud NGFW
What do you like best about the product?
Everything was great.And thanks to its wide variety of documentation, I was able to understand the tool in more depth.
What do you dislike about the product?
In all the time I've been testing, I haven't found anything serious so far.
What problems is the product solving and how is that benefiting you?
This tool extends cloud security by offering cloud-native threat protection, and with its powerful capabilities, makes it easier to manage threat detection and better enforce company policies to combat these threats.
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