Sprout Social
Sprout SocialExternal reviews
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Powerful Social Management at a Premium
What do you like best about the product?
Sprout’s reporting is strong, especially cross-channel performance, engagement trends, and competitive benchmarking. It’s built for
What do you dislike about the product?
I wish that there was native TikTok scheduling and the ability to post images/carousels on the platform for TikTok. Platform is also pricy.
What problems is the product solving and how is that benefiting you?
They allow us to mass schedule content for multiple clients and report on results as well.
Streamlined Social Management with Built-In Oversight
What do you like best about the product?
Sprout Social has been a game-changer for managing our social media workflow. The platform makes scheduling, monitoring, and reporting across multiple channels straightforward and intuitive. Its analytics and reporting tools provide valuable insights that help us refine content strategy and track performance efficiently. The user interface is clean and easy to navigate, and team collaboration features make approvals and content sharing seamless.
What do you dislike about the product?
The main drawbacks are the cost, which can be high for smaller teams, and limited interactions with Instagram. That limitation, however, is dictated by Meta and their API, not Sprout itself. Despite these minor issues, Sprout Social delivers strong functionality, reliability, and efficiency for teams managing multiple social accounts.
What problems is the product solving and how is that benefiting you?
Sprout Social helps our team streamline social media management, saving time on scheduling, posting, and reporting across multiple platforms. Its collaboration and approval workflows safeguard our student contributors by ensuring content is reviewed before going live, reducing the risk of errors or inappropriate posts. The platform’s analytics also help us track engagement and optimize content strategy, while team collaboration features keep everyone aligned and accountable.
Efficient Social Media Management
What do you like best about the product?
I like using Sprout Social daily for my job because it's so intuitive, even though it's a big program with a lot to offer. It organizes everything in its proper place, allowing me to look at certain things without having to see everything at once. I appreciate being able to pull reports when needed with their ability to save custom reports and their pre loaded reports. This is especially handy if my boss needs something urgently.. The onboarding experience was pretty great, making it easy for me to get started.
What do you dislike about the product?
I feel like sometimes Sprout Social, if you're on the Internet, it might hang or glitch.
What problems is the product solving and how is that benefiting you?
I use Sprout Social to track posts, pull reports, and metrics, organizing all account activities. It simplifies monitoring by letting me focus on specific areas and easily generate reports when needed.
It lightens our workload.
What do you like best about the product?
Sprout Social is very easily to use and we can capable of multifaceted analysis.
What do you dislike about the product?
Where reports cannot be created in Japanese.
What problems is the product solving and how is that benefiting you?
Even without knowledge of social media, posts can be made easily.
Sprout’s Calendar View Makes Scheduling and Publishing Effortless
What do you like best about the product?
I love Sprout’s calendar view. It makes it easy to see what we have scheduled at a glance and quickly spot any gaps. I also really appreciate how simple it is to draft and publish a post across our social channels.
What do you dislike about the product?
Reporting in Sprout is fairly difficult when I’m trying to find engagement for specific days. It’s helpful for looking at a post’s engagement over time, but when I need the numbers for a particular day, it feels almost impossible to track them down.
What problems is the product solving and how is that benefiting you?
Sprout is solving the technical and low-level tasks associated with social. It is helpful with administrative tasks and monitoring.
Effortless Social Media Management Across 100+ Brands
What do you like best about the product?
We are a large radio and multi media company with over 100 brands. We use Sprout Social to post, moderate and share across all those brands. One of the key things that made us switch to sprout was the ability to add first comments and share content across multiple accounts, making it easy to replicate across multiple domains and regions and saving production time. The feature to post videos across various platforms by writing one tweet is really helpful. I also appreciate the ability to roll up dozens of accounts into one cross-platform report. The initial setup was simple and easy, allowing us to get up and running in four weeks. We are using Sprout 7 days a week to post across 100 brands, so we are posting 1000s of times a week with nearly 100 percent success.
What do you dislike about the product?
We are still working out some feature like the RSS integration. We are looking to ingest an RSS feed but syndicate it aros multiple domains. Support has been a huge help in setting up these feaetures and getting them online.
What problems is the product solving and how is that benefiting you?
Sprout Social allows us to post a video across many accounts, automate first comments to save production time, and consolidate multiple accounts into one report, enhancing efficiency and ease in handling over 100 brands. Our previous vendor did not allow us to post the same video to multiple accountss.
Streamlined Social Media Management, Needs Better Integrations
What do you like best about the product?
I love how easy Sprout Social makes it to schedule content and manage everything from one organized dashboard. It helps me to stay organized and save a lot of time. The initial setup for reports was also very easy.
What do you dislike about the product?
The main thing that could be improved is the connectors to Power BI & Tableau tools.
What problems is the product solving and how is that benefiting you?
I use Sprout Social to manage Social Media Listening reports. It helps me stay organized and save time.
Powerful Posting Tool with Learning Curve
What do you like best about the product?
I really like how Sprout Social offers guided posting, which helps reduce errors. I also appreciate the speed of use as it is quick to make a post and have someone review it to ensure accuracy. Getting a login was super easy.
What do you dislike about the product?
I think there could be a better flow for ease of use. It's great once you understand how to make a post, but getting there takes a little bit. Figuring out how to navigate it is not easy.
What problems is the product solving and how is that benefiting you?
Sprout Social allows guided posting to reduce errors and is quick to make a post and have it reviewed for accuracy, which is valuable for my team.
Effective All-in-One Social Media Tool with Great Reporting and Support
What do you like best about the product?
Sprout Social has been a very effective all-in-one tool for our company's social media needs. Between queueing up posts across all platforms, reporting, and their customer support, we've had an enjoyable experience with them over the years.
What do you dislike about the product?
Their are two things that I think they can improved upon. Firstly, their API integrations with our social pages can get disconnected more than a number of times. It's usually a quick fix, but I hope there is a way that it can disconnect less frequently. Secondly, I would like to see some custom reporting features across all plans they offer. My company currently has a Custom Advanced plan that we pay a decent amount for, but we're not able to customize our reporting in a meaningful way.
What problems is the product solving and how is that benefiting you?
It's been amazing for providing a large amount of data that we can use to understand how our social media pages are performing. On top of that, with how small of team we operate with, the Publishing features have made it much easier on us for getting content posted with no problems.
Great Reporting with a Clear View Across All Platforms
What do you like best about the product?
I like the reporting and that you can see all platforms
What do you dislike about the product?
Hiding and deleting comments made, I find that its easier to go directly through the ap
What problems is the product solving and how is that benefiting you?
Like I stated befor viewing all platforms in one place is very nice.
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