Sprout Social
Sprout SocialExternal reviews
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Streamlines Everything Effortlessly
What do you like best about the product?
It makes everything streamlined which makes the organization easier and allows more time to be sent elsewhere
What do you dislike about the product?
It's a new software to learn which is always a learning process.
What problems is the product solving and how is that benefiting you?
It has streamlined this aspect of the job and organized it. It's hard constanstaly switching between software and websites on a daily basis
Super User-Friendly and Easy to Use
What do you like best about the product?
I like how user friendly it is and how easy it is to use!
What do you dislike about the product?
There are some API limitations. (I'm guessing lots of these are out of Sprout's control). For instance, you cannot add music or trending sounds through Sprout. There is also limited options to share/quote posts.
Also for stories and video on certain platforms you have to manually open the Sprout mobile app when its time to post, and that process is a bit clunky. You'll end up having to use the native platforms interface, and upload times will vary since you are uploading the content again— which means if you really need to post at XYZ time, you'll have to set a reminder for yourself and start prepping your post at least 10 mins before.
Also for stories and video on certain platforms you have to manually open the Sprout mobile app when its time to post, and that process is a bit clunky. You'll end up having to use the native platforms interface, and upload times will vary since you are uploading the content again— which means if you really need to post at XYZ time, you'll have to set a reminder for yourself and start prepping your post at least 10 mins before.
What problems is the product solving and how is that benefiting you?
Sprout is able to track all of our social platforms in one place which is amazing. Every comment and review can be manged and responed to within the application which is very helpful! Scheduling posts and the tag/reporting features are invaulble as well.
Efficient Social Media Management with Room for Improvement
What do you like best about the product?
I like that I can see all of my accounts all at once with Sprout Social and I really appreciate the calendar view as it allows me to see what I've already scheduled. I find it easy to edit my schedules, which is great. I also value that it shows me the peak times for scheduling, and I like that it provides specific scheduling times, which is more detailed feedback than what Facebook or Meta gives. It makes managing 11 accounts much easier because I don't have to log into each account individually.
What do you dislike about the product?
I wish that you could collaborate with more than just three because I know, like, if I schedule through Instagram and the app, I can collaborate with more people. Also, I wish that I could schedule more photos at once because it has a limit of 10, where you can actually do 20 through the app. So if I have posts like that, I can't use Sprout Social for those posts.
What problems is the product solving and how is that benefiting you?
I use Sprout Social to schedule posts across 11 accounts simultaneously, avoiding multiple logins. It provides detailed scheduling feedback, unlike Facebook. I appreciate seeing and editing all schedules at once, alongside peak times. This streamlines managing numerous social media platforms.
Seamless Scheduling, Smart Inbox, and Strong KPI Reporting
What do you like best about the product?
Sprout Social allows me to seamlessly schedule content. I also use it for monthly reporting and tracking KPI goals. Features like Smart Inbox are extremely helpful too for community management.
What do you dislike about the product?
I would like to be able to see my scheduling feed layout without it being an add on service. Being able to also schedule music with posts would be helpful.
What problems is the product solving and how is that benefiting you?
Efficiency with social scheduling
Monthly reporting data
Monthly reporting data
Streamlined Social Media Management, Intuitive Yet Multifaceted
What do you like best about the product?
I like how easy Sprout Social is to use and how it simplifies understanding complex data, making it clear how our social media channels are performing. The onboarding and setup were very easy, thanks to a great representative who guided us through the process. It was fairly seamless to update and attach our social media channels, aside from a few security settings we needed to address internally.
What do you dislike about the product?
Sometimes, there's so much information or ways to find it that it's unclear where the best place is to look. It can be a little challenging to find the tab or process you're looking for as there are so many options that you can use.
What problems is the product solving and how is that benefiting you?
I use Sprout Social to streamline the content approval process for social media posts and to have one platform to analyze, review, and optimize our social media reach.
Great for Scheduling and Managing a Multi-Channel Content Calendar
What do you like best about the product?
great for scheduling and managing content calendar across multiple channels, as well as keeping a historical record of past posts.
What do you dislike about the product?
too many features that we don't know how to use properly - a regular webinar and/or training session would be amazing.
What problems is the product solving and how is that benefiting you?
streamlining our content strategy across multiple channels (transparency and visibility) as well as monitoring communications across these channels without the need for additional resources.
Streamlined Social Scheduling with Top-Notch UI
What do you like best about the product?
I really like the user interface and tagging capabilities of Sprout Social. The ability to tag companies and users within Facebook and LinkedIn posts provides much ease. Additionally, the onboarding was made simple with the support of our assigned team, which made it easy to get started with Sprout Social without any trouble.
What do you dislike about the product?
I wish I could tag users within Instagram posts and stories through the platform.
What problems is the product solving and how is that benefiting you?
Sprout Social boosts organization and prevents gaps between social media coverage.
Streamlined Social Management, Easy Integration Needed
What do you like best about the product?
I use Sprout Social for posting on social media, and I appreciate that it serves as a single platform for managing all channels. I like the streamlined inbox and having everything in one place, which makes it easy for the team to navigate, find things, and manage posting and scheduling.
What do you dislike about the product?
As newish users, I'm a bit concerned about whether accounts might get disconnected like they do on other platforms. Also, it would be better if we could integrate Sprout Social with Workfront. The initial setup was easy thanks to a good account manager.
What problems is the product solving and how is that benefiting you?
Sprout Social provides a single platform for managing all channels and offers a streamlined inbox, making it easy for my team to navigate and manage posting and scheduling.
Multi-Platform Posting with Easy Per-Platform Customization
What do you like best about the product?
The ability to post across multiple platforms, but then also refine or adjust on a per-platform basis.
What do you dislike about the product?
What frustrates me is the lack of transparency when technical issues come up, especially when there are hiccups with the platform itself or with its API connections.
What problems is the product solving and how is that benefiting you?
The biggest problem Sprout Social solves for us is customer interaction through the Social Inbox, which brings all of our comments together in one place. It makes it much easier to see, track, and review all incoming messages and comments as they come in.
Simplifies Social Media Scheduling Easily
What do you like best about the product?
I like how Sprout Social helps create a schedule for me to plan posts ahead, allowing me to focus on that task. I also find scheduling posts with Sprout Social to be a particularly useful feature. Additionally, the app is fairly simple to navigate, and the initial setup was super easy with clear training to understand.
What do you dislike about the product?
I'm still new to using Sprout Social, so learning how efficient it can be as a marketing tool.
What problems is the product solving and how is that benefiting you?
Sprout Social creates a schedule for me to plan posts ahead, helping me focus on this task.
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