Sprout Social
Sprout SocialExternal reviews
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Easy Multi-Platform Scheduling That Saves Time
What do you like best about the product?
How you can schedule on multiple platforms easily
What do you dislike about the product?
how expensive multiple accounts are to have
What problems is the product solving and how is that benefiting you?
Ease of scheduling across multiple platforms. I run over 25 social media accounts so its helpful and reduces time.
Powerful, Flexible Reporting in Sprout Social
What do you like best about the product?
I love all the different aspects of Reporting within Sprout Social. There are a lot of different ways to view analytics depending on what data you want to explore, from impressions to engagement to top posts etc. I also like how you can set a very wide date range if needed (the native platforms' analytics typically limit this more).
What do you dislike about the product?
My accounts disconnect pretty frequently (although I think this is more an issue with the individual app's API's).
What problems is the product solving and how is that benefiting you?
Sprout solves our analytics woes! The platform makes it so easy to pull data quickly if the Communications Team is asked by the board or CEO for certain performance metrics. No matter what is requested for decision-making, I know I will be able to find it in Sprout.
Sprout Social’s Powerful Capabilities, Support, and In-Depth Analytics
What do you like best about the product?
I love that Sprout Social has multiple capabilities, easily-accessible support, and in-depth analytics. Onboarding new employees is a breeze due to the platform’s intuitive layout and user-friendly tools — even team members who are new to social media management can learn it quickly.
I use Sprout Social every day to schedule content, manage conversations, and pull detailed reports, and it consistently saves our team time through automations and streamlined workflows. The reporting features are especially strong, giving us clear insights we can use to improve performance and make data-driven decisions.
I use Sprout Social every day to schedule content, manage conversations, and pull detailed reports, and it consistently saves our team time through automations and streamlined workflows. The reporting features are especially strong, giving us clear insights we can use to improve performance and make data-driven decisions.
What do you dislike about the product?
There are a few restrictions when it comes to Sprout; however, these are mostly due to the social media platform's policies/capabilities. One thing to note is that the location services could use some improvement. When I search for the location I want on Sprout, many odd results come up that are not general regions but specific places like restaurants. I do feel that this can be a hindrance to post-performance.
What problems is the product solving and how is that benefiting you?
Sprout Social solves the problem of having to post, analyze data, and represent multiple brands across several platforms, and brings everything into one centralized place.
Robust Reporting and Tag Performance Make Sprout a Standout
What do you like best about the product?
I really like the robust reporting features available in Sprout. It’s user-friendly, and I’m able to share calendar preview links with multiple members across my team and the wider organization for final review. One of my favourite features is their Tag Performance reporting, which is especially helpful when we’re launching a campaign and want to track metrics that are specific to that campaign.
What do you dislike about the product?
The cost is relatively higher to other social media management platforms.
What problems is the product solving and how is that benefiting you?
Sprout Social supports our social media strategy by letting us manage all our platforms, including social channels and Google Business, in one place. I especially like the shared inbox feature because it gives me a single view of all messages and tags, making it much easier to stay on top of everything.
Effortless Social Media Scheduling with Sprout
What do you like best about the product?
I use Sprout Social for scheduling social posts, which helps eliminate the need to schedule each post individually per platform. It's very easy and intuitive to use, making it simple to navigate. I like that reconnecting platforms is easy when required, and I don't have to constantly remember individual passwords for each platform. It's also very quick when it's necessary to reconnect; it takes just seconds. The initial setup of Sprout Social was very simple. Compared to other tools like Meltwater, I find Sprout Social's ease of use a significant advantage.
What do you dislike about the product?
There isn't anything I dislike
What problems is the product solving and how is that benefiting you?
Sprout Social lets me schedule social posts without doing it manually for each platform. It's easy and intuitive, and reconnecting accounts just takes seconds. I don't have to remember each platform's password.
Easy Scheduling and Publishing with a Handy Asset Library
What do you like best about the product?
The easy scheduling / publishing capabilities; the asset library; and connection to Sprout Advocacy
What do you dislike about the product?
The limitation on certain file sizes for things like GIFs. I also wish the "Create Post Template" option in the Asset Library allowed you to also include message ideas for Advocacy as part of the template.
What problems is the product solving and how is that benefiting you?
Easier for us to maintain a posting schedule. Helps us increase our brand awareness via social.
Effortless Scheduling with Room for UI Improvement
What do you like best about the product?
I like the scheduling and ideal posting time feature on Sprout Social. It makes scheduling easy and efficient, allowing me to handle my company's social media accounts better. These features have also helped my team be more efficient, enabling us to accomplish more tasks. Additionally, Sprout Social is good for campaign planning, which adds value to its use.
What do you dislike about the product?
I think the interface could be a bit more user friendly, sometimes the site feels clunky
What problems is the product solving and how is that benefiting you?
I find Sprout Social makes scheduling easy, helping my team work more efficiently. The ideal posting time and campaign planning features allow us to do more.
Shared Insights and Data Across All Accounts
What do you like best about the product?
The insights and data are shared across all accounts.
What do you dislike about the product?
The mobile app lacks integration and doesn’t get enough updates. I’m also not able to hear audio on videos in the Sprout mobile app, and it should be easier to duplicate content across accounts.
What problems is the product solving and how is that benefiting you?
The data and numbers across social platforms help me keep track of all my accounts without having to do it manually.
Effortless Content Scheduling with Multiplatform Reach
What do you like best about the product?
I love the user experience interface on Sprout Social. It's also great how I can push content out to multiple platforms from one place. I appreciate being able to customize captions. I find the social listening and cases feature are really valuable as well. Scheduling content in advance is a big help, and working with Alt text for SEO is a great feature. Sprout also helps me curate captions and gain insights with my Instagram grid layout.
What do you dislike about the product?
I really would like to be able to post carousel photos on TikTok through Sprout Social instead of ONLY videos. With that, I really would like to be able to upload my own thumbnails for TikTok videos within Sprout like I can when I'm scheduling content on other platforms. There was a bit of learning curve with understanding the layout and all the features. Sprout is at a higher cost than most social scheduling tools.
What problems is the product solving and how is that benefiting you?
I use Sprout Social for timely content posting and scheduling, saving drafts, working with alt text for SEO, and curating captions. It provides insights for my Instagram grid layout and allows posting to multiple platforms with customizable captions.
Effortless Social Media Scheduling, Just Needs More Features
What do you like best about the product?
I really find Sprout Social very easy to use, and the interface is easy to navigate. I can do what I need to and see the things I want without dealing with a difficult UX. It helps us schedule social media content across multiple channels all at once and in one place. I can also view what others have scheduled and put on the calendar.
What do you dislike about the product?
I wish you could schedule stories or reposts. There are times we want to repurpose content that has already been shared and share someone else's post. It would be nice if this could be scheduled ahead of time instead of manually going into the channel and doing it at a specific time.
What problems is the product solving and how is that benefiting you?
I use Sprout Social to schedule social media content across multiple channels, viewing a holistic calendar. It allows me to see what others have scheduled, streamlining our process.
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