Sprout Social
Sprout SocialExternal reviews
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Neat Publishing Tool with Great Display, Layout, and Format
What do you like best about the product?
The publishing tool is actually neat! I wish that it had some more features but the display, layout, and format are all great.
What do you dislike about the product?
I dislike how restrictive it can feel. I feel that there is a distinct lack of the freedom that is associated with social media.
What problems is the product solving and how is that benefiting you?
Sprout is helping us really reach a wider audience which is exactly what we needed to do!
Love the Social Post Scheduling Calendar
What do you like best about the product?
The scheduling calendar for social posts.
What do you dislike about the product?
I wish we could bank some handles that we've used in the past for tagging purposes. A library of accounts that we frequently tag would be super helpful!
What problems is the product solving and how is that benefiting you?
We benefit most with the ability to have multiple seats on the same account. We work with contractors for social so it's the best tool to collaborate and work together. The social calendar allows us to draft posts, add notes for when we want a specific post, and schedule out for the entire month.
Scheduling Posts in Advance Made Our Workflow Easier
What do you like best about the product?
I like being able to schedule multiple social posts at once on different platforms.
What do you dislike about the product?
I dislike that you can't do TikTok collabs or story posts, so I will often have to manually do those once the post is live.
What problems is the product solving and how is that benefiting you?
It's helping me pre plan social posts, so I don't have to think about them outside of the work day or on weekends.
Intuitive Dashboard, Needs More Metrics
What do you like best about the product?
I like that Sprout Social's dashboards are incredibly easy to navigate and intuitive. I trust the data provided and feel confident using it in presentations. The initial setup was quite simple, with straightforward integrations, and I haven't had any connectivity issues since then.
What do you dislike about the product?
There are metrics that would be helpful but are not available. Most notably, an hour-by-hour performance score. It's important to see the half-life of my content, and there isn't really a clean way to view engagement and impression peaks, as far as I can tell.
What problems is the product solving and how is that benefiting you?
I use Sprout Social to monitor metrics across my social media accounts. It consolidates data into an easy-to-use dashboard, and I trust the data for presentations. The dashboards are intuitive and navigation is incredibly simple.
Great for Tracking Metrics and Staying on Schedule
What do you like best about the product?
Keeping track on metrics and publishing schedule
What do you dislike about the product?
Sometimes that it isn’t as easy to find notes
What problems is the product solving and how is that benefiting you?
Making it easier to plan
Easy to Navigate and Find What You Need
What do you like best about the product?
It's easy to navigate to which section you need to go to.
What do you dislike about the product?
I wish it was possible to redact an already sent item.
What problems is the product solving and how is that benefiting you?
They seem to constantly update their software to best assist their customers.
Sprout Social: Easy Setup, Excellent Metrics, Needs Navigation Improvement
What do you like best about the product?
I do like that Sprout Social has the competitors comparison function, or it has a dashboard where I can see what other people are doing in the social media environment. The initial setup is very easy; I just needed to log in and the connection to the accounts was straightforward.
What do you dislike about the product?
I think what does not really work for me is the navigation. Sometimes it takes a little bit of time for me to see how to navigate it better, especially the dashboard function.
What problems is the product solving and how is that benefiting you?
Sprout Social helps me analyze engagement metrics and key performance indicators, identifying posts that generate the most interest.
Streamlining Social Management with Ease
What do you like best about the product?
I use Sprout Social daily to monitor what users are saying about the business I work for and to post to all social media platforms with ease. I like the customized reports I can make in Sprout as well as the customization of the smart inbox. I also like how easy it is to connect to platforms within the app. The initial setup was very easy to connect and set up multiple users.
What do you dislike about the product?
I don't like that I can't like comments left on Instagram posts/ad posts.
What problems is the product solving and how is that benefiting you?
I use Sprout Social to monitor what users say about my business and post to all platforms easily. It organizes all my tasks in one place, simplifying my workflow and making everything accessible.
Empowers Social Media Management with Ease
What do you like best about the product?
I use Sprout Social for social media listening and posting, and it really helps us by seeing and hearing everything. It helps us organize, understand, and act on the mass of new things about our brand that come out each day, which would be impossible without it. It's very easy for anyone to pick up and use, enabling collaboration across operations, customer service, and marketing. Sprout Social is very effective at finding the right posts and data, ensuring nothing is missed. This reliability allows teams to trust the tool and work directly from it, simplifying communication reviews that have a significant impact on our brand and customer base.
What do you dislike about the product?
I'd love more automation and scoring on sentiment that could be actioned into different workflows, especially with context to our own internal releases and news. It'd be cool for Sprout Social to know 'hey your customers are responding negatively to the Super Bowl ad's design' and help us get in the right mindset for addressing the masses, versus taking time to read and digest a ton of feedback and notes.
What problems is the product solving and how is that benefiting you?
Sprout Social helps us monitor and manage multiple social media accounts by organizing, understanding, and allowing us to act on new information daily. It's easy for teams to use, aids collaboration, and ensures we don't miss relevant posts, which streamlines our communication efforts.
Senior manager of digital marketing
What do you like best about the product?
What I love most about Sprout Social is being able to manage many different accounts all in one platform. The UI is very easy to use and visually pleasing, especially when I’m managing a social calendar. Another feature my team loves is Sprout Advocacy, which has been fundamental for my company.
We can create pre-made, brand-approved posts that our team can share to their own social channels, helping us reach a different audience than we do on our own platforms. My team really loves it!
We can create pre-made, brand-approved posts that our team can share to their own social channels, helping us reach a different audience than we do on our own platforms. My team really loves it!
What do you dislike about the product?
There’s really nothing I dislike about sprout social. The only thing I’d change is the price—it could be a bit cheaper—but I understand that you’re paying for a high-quality platform.
What problems is the product solving and how is that benefiting you?
Keeping in track of 32 different social accounts is my biggest help
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