Sprout Social
Sprout SocialExternal reviews
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Useful tool but wish it did more
What do you like best about the product?
I like the tagging system that I can build out
What do you dislike about the product?
I wish that I could use the search tool to find things in captions or titles/words embedded on videos
What problems is the product solving and how is that benefiting you?
We love tagging and tracking things over multiple years. We also like the scheduling tool.
Solid Social Management Tool with Room for Smarter AI
What do you like best about the product?
Sprout Social’s scheduling tools are intuitive and reliable, which makes content planning seamless. The reporting features and labels are easy to understand and really help with organization and performance tracking. Their customer support is also a standout—quick responses and the live chat option is super helpful.
What do you dislike about the product?
The demographic data could be more detailed—right now it feels a bit surface-level compared to what’s available on native platforms. I also wish the AI could do more heavy lifting, like automatically recognizing and labeling content without manual input.
What problems is the product solving and how is that benefiting you?
Sprout Social helps streamline social media management by centralizing scheduling, publishing, engagement, and reporting across platforms. It saves me significant time by letting me plan and publish content in advance. The built-in reporting tools make it simple to extract insights and share results with stakeholders—without needing to build custom reports from scratch. It also helps keep our team organized and aligned by allowing us to label, assign, and track posts and messages more efficiently.
Does the trick!
What do you like best about the product?
pretty streamlined way to plan our content schedule at a glance
What do you dislike about the product?
there are certain features that cannot be utilized as well as they can on native apps like Instagram
What problems is the product solving and how is that benefiting you?
Planning and analyzing our social media across all channels
Sprout social is a useful tool
What do you like best about the product?
I like that i can schedule all my socials in one place
What do you dislike about the product?
the online version does not work as well as the phone. I want to be able to make stories with a similar layout to ig
What problems is the product solving and how is that benefiting you?
scheduling
Convenient
What do you like best about the product?
Ease of scheduling multiple things at once, and quickly pulling reports.
What do you dislike about the product?
The functionality is often difficult to navigate and requires a level of work to find the elements you're looking for. Additionally, reporting can sometimes be off due to connectivity issues with different social channels.
What problems is the product solving and how is that benefiting you?
Making it easy to scheudle multiple platforms all at once, and gather quick insights from all platforms.
Great Product, Could Use a Few Tweaks
What do you like best about the product?
I like that it helps me schedule and track my 43 different social accounts. It's very easy to use and it's nice seeing when my post are scheduled across multiple days. The customer support is also very knowledgable and quick!
What do you dislike about the product?
Downside, I wish I could have a separate caption for instagram post so I can change the hashtags instead have one facebook post, schedule it and then have to create a new instagram post of the same thing.
What problems is the product solving and how is that benefiting you?
Having 43 different accounts to post to and keeping up with all them without Sprout would be a BIG challenge. It's pretty easy to organize your accounts and simple enough to where it makes posting that much easy!
Pretty good experience but has a few limitations
What do you like best about the product?
Easy duplication and a very user friendly platform
What do you dislike about the product?
Some limiting features: can't select multiple accounts at once, link tracking is confusing
What problems is the product solving and how is that benefiting you?
It allows us to schedule most posts ahead of time
Robust platform that needs some tweaks
What do you like best about the product?
Sprout Social does a great job of combining scheduling, content management, community management, and social listening into one platform. Support is fast and generally helpful. Implementation is simple, and it's easy to use – with good options for the advanced user. The ability to backfill data is a game-changer.
What do you dislike about the product?
Sprout Social is missing key post scheduling features compared to its competitors (e.g., native retweets, post thread scheduling, and first comment scheduling). These are critical missing pieces for maximizing social engagement and ROI.
What problems is the product solving and how is that benefiting you?
Sprout Social enables social media scheduling and analysis in one platform, allowing me to manage multiple accounts for my clients. Reporting is fast and easy to generate, saving a lot of time every month.
Great social publication tool
What do you like best about the product?
Easy scheduling and work well especially large organization in terms of co-editor and editorial calendar.
What do you dislike about the product?
I'd like to see a summary of best performed post and what's recommended for us for optimizing the post performance.
What problems is the product solving and how is that benefiting you?
Consolidating the competitors/industry listening yet the features are limited as there are some limitations on LinkedIn.
ACCOUNT manager
What do you like best about the product?
What I like best about Sprout Social is how it combines powerful analytics with a user-friendly interface. The platform makes it easy to schedule content, track performance, and manage multiple accounts all in one place. I particularly appreciate the collaborative features like shared calendars and approval workflows, which streamline team processes. The in-depth reporting also helps translate data into real insights, making it easier to prove ROI and refine strategy based on what actually works.
What do you dislike about the product?
The inconsistent scheduling misfiresWhat I dislike about Sprout Social is that some of the more advanced features—like deeper analytics or listening tools—are only available on higher-tier plans, which can be limiting for smaller teams or agencies. At times, the platform can also feel slightly slower when handling large volumes of content or data. Additionally, while the reporting is strong, there’s limited flexibility in customizing dashboards compared to some competitors. Still, these are relatively minor compared to its overall value.
What problems is the product solving and how is that benefiting you?
Sprout Social solves the challenge of managing multiple social platforms efficiently by centralizing scheduling, publishing, engagement, and reporting in one place. It streamlines workflows, reduces time spent switching between apps, and ensures consistency across content. The smart inbox and collaboration tools help teams stay aligned and respond quickly to audience interactions. For me, this means better productivity, clearer performance insights, and more time to focus on creative strategy instead of being bogged down in manual tasks.
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