Sprout Social
Sprout SocialExternal reviews
6,245 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Worked fine for a bit, but needed more out of it
What do you like best about the product?
I liked how it displayed how our social channels were doing month to month. It was fairly easy to use and navigate. Support got back to us quickly when we had a social media tracking issue. Used it monthly for board reports
What do you dislike about the product?
I wish that it had more industry comparisons and an overall "social score." We ended up switching to a new program that cost less money and offered more
What problems is the product solving and how is that benefiting you?
I am not sure they are re-inventing the wheel here with social media tracking, there are a few companies out there doing a bit more to help with more in depth tracking and use
Tons of features and powerful, but expensive
What do you like best about the product?
Tons of features - social listening, scheduling, etc.
What do you dislike about the product?
It's really expensive and most companies likely don't need all the features
What problems is the product solving and how is that benefiting you?
Scheduling posts, some trend data
Does the job, but can run into bugs
What do you like best about the product?
Easily schedule content on various social channels.
What do you dislike about the product?
Sometimes a post will fail and you're not sure why. Doesn't allow 20 images for Instagram carousels, or custom thumbnails for TikTok.
What problems is the product solving and how is that benefiting you?
Scheduling content in one place across multiple channels and seeing what is scheduled.
Sprout Review
What do you like best about the product?
I like that there is social monitoring and reporting
What do you dislike about the product?
I don't like that the photo repository is only available as an addon. I also don't like the social following. it seems a bit difficult to set up.
What problems is the product solving and how is that benefiting you?
its solving having a centralized location for posts and notes. its helping to have an extra layer of information access for my team
Amazing features, hard to implement on a small busy team
What do you like best about the product?
Scheduler, campaigns, link in bio, grid planner, approval process
What do you dislike about the product?
Not always up to date on Instagram/meta updates.
What problems is the product solving and how is that benefiting you?
Managing many different accounts
Useful tool but wish it did more
What do you like best about the product?
I like the tagging system that I can build out
What do you dislike about the product?
I wish that I could use the search tool to find things in captions or titles/words embedded on videos
What problems is the product solving and how is that benefiting you?
We love tagging and tracking things over multiple years. We also like the scheduling tool.
Solid Social Management Tool with Room for Smarter AI
What do you like best about the product?
Sprout Social’s scheduling tools are intuitive and reliable, which makes content planning seamless. The reporting features and labels are easy to understand and really help with organization and performance tracking. Their customer support is also a standout—quick responses and the live chat option is super helpful.
What do you dislike about the product?
The demographic data could be more detailed—right now it feels a bit surface-level compared to what’s available on native platforms. I also wish the AI could do more heavy lifting, like automatically recognizing and labeling content without manual input.
What problems is the product solving and how is that benefiting you?
Sprout Social helps streamline social media management by centralizing scheduling, publishing, engagement, and reporting across platforms. It saves me significant time by letting me plan and publish content in advance. The built-in reporting tools make it simple to extract insights and share results with stakeholders—without needing to build custom reports from scratch. It also helps keep our team organized and aligned by allowing us to label, assign, and track posts and messages more efficiently.
Does the trick!
What do you like best about the product?
pretty streamlined way to plan our content schedule at a glance
What do you dislike about the product?
there are certain features that cannot be utilized as well as they can on native apps like Instagram
What problems is the product solving and how is that benefiting you?
Planning and analyzing our social media across all channels
Sprout social is a useful tool
What do you like best about the product?
I like that i can schedule all my socials in one place
What do you dislike about the product?
the online version does not work as well as the phone. I want to be able to make stories with a similar layout to ig
What problems is the product solving and how is that benefiting you?
scheduling
Convenient
What do you like best about the product?
Ease of scheduling multiple things at once, and quickly pulling reports.
What do you dislike about the product?
The functionality is often difficult to navigate and requires a level of work to find the elements you're looking for. Additionally, reporting can sometimes be off due to connectivity issues with different social channels.
What problems is the product solving and how is that benefiting you?
Making it easy to scheudle multiple platforms all at once, and gather quick insights from all platforms.
showing 271 - 280