Sprout Social
Sprout SocialExternal reviews
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Love Sprout Social !
What do you like best about the product?
Used Sprout for 5+ years as a social media manager/strategist and definitely think it boasts the best reporting, scheduling and user-friendly interface in the space.
What do you dislike about the product?
Wish it was easier to view multiple feeds (like in Hootsuite). Also wish we could see whether or not images are optimized for each platform. Wish we could export reports as Power Points so we could edit or ad information.
What problems is the product solving and how is that benefiting you?
As social media manager for an international SaaS company, I need to be able to delegate tasks effectively 24/7. The smart inbox allows me to assign tasks to our sales team, support team and field marketers effectively and leave an easy-to-follow paper trail showing who is responsible for what task.
Recommendations to others considering the product:
Definitely consider using Sprout if
Sprout Social Solid For Beginners
What do you like best about the product?
Sprout Social is a nice social media and community management tool for any company that is looking to manage their social media platforms across all channels. From Facebook to Twitter, the application does a really good job of allowing users to manage and track keywords relevant to their business.
What do you dislike about the product?
The keyword tracking system is a little clumsy and could use improvement. There's also not really an option for managing Facebook or Twitter campaigns, which is a little disappointing.
What problems is the product solving and how is that benefiting you?
Being able to manage multiple platforms and profiles within one app is very useful and it helps save time when it comes to scheduling content posts for the week or month, depending on the content schedule that a company operates under.
Recommendations to others considering the product:
I would suggest using SproutSocial if you are specifically looking for community management from a social media standpoint. It works well and even though it is not necessarily the end all for solutions, you can do much, much worse.
Love Sprout for Community Management!
What do you like best about the product?
Sprout has an easy to use interface and they are always the first with new developments in social. I also love their continued learning articles.
What do you dislike about the product?
I don't think the Sprout Queue works properly. Typically, it would schedule posts at odd hours and grouped together. I would like to be able to set more parameters on my Queue.
What problems is the product solving and how is that benefiting you?
Our team is able to collaborate on tweets and posts and community management is easier with saved searches and other features with the news feed.
Sprout Social Review
What do you like best about the product?
Sprout Social is a great platform for managing your social accounts and support with a small team. I love that I can schedule content in advance on all of my social channels, which leaves time for working on other things. I also like that Sprout allows me to assign tasks to other team members and save history with people's social profiles. It has a clean user interface and is really easy to use. They also have an excellent support team.
What do you dislike about the product?
I'm hoping for more Instagram options in the future, but Sprout continues to roll out new features.
What problems is the product solving and how is that benefiting you?
We use Sprout for automating our social media efforts. Using this platform has saved me time and energy from sifting through all of our channels to identify mentions, inquiries and influencers.
Recommendations to others considering the product:
Definitely set up some time to learn about all of the features. There are so many great things that they offer and it would be a shame to see some of it go underutilized!
Fantastic Social Media Management Platform
What do you like best about the product?
I love Sprout Social's Inbox feature. It ensures that I never miss a mention or message!
What do you dislike about the product?
I wish that LinkedIn for Universities was supported with publishing.
What problems is the product solving and how is that benefiting you?
I LOVE that Sprout Social enables me to engage users via Instagram and receive rich analytics about the platform. No other service offers such comprehensive analytic data.
Sprout Social Review
What do you like best about the product?
I love being able to queue up tweets to use in the future because it makes it easy to always have something to post every day. I also like being able to view everything in all of my networks all in one place. I also really enjoy the audience demographics so I can see who is viewing my posts the most.
What do you dislike about the product?
I don't like the way they do impressions- it's confusing and I'm never quite sure what it's really showing. There isn't much else that I dislike about Sprout Social. I think it works quite well.
What problems is the product solving and how is that benefiting you?
We are trying to increase our social media presence. I have noticed that sprout social makes it far easier to stay on top of social media, and to compare which outlets are doing the best and which are doing the worst. We have gained a lot of recognition and participation in the events that we share on social media.
Recommendations to others considering the product:
Make sure to follow your analytics and keep track of how each medium is doing- this has helped us a lot! Especially for deciding what time we should post on each medium in order to get the most views
Easy and Informative Platform
What do you like best about the product?
Being able to schedule posts to all of my company's social platforms is such a breeze with Sprout Social. Plus I like that I can set particular posts that I create weekly to post weeks or months in advance.
What do you dislike about the product?
There are times when trying to monitor my personal pages that I run into bugs such as not being able to view my most recently received messages.
What problems is the product solving and how is that benefiting you?
I'm trying to utilize our company's presence online to the fullest. Get the most interaction I can with our audience and create a consistent voice. The benefits of posting the same post to multiple sites and monitoring which do best has been a great asset.
Recommendations to others considering the product:
I would recommend that you try the free version first. It won't have all the features that you're capable of using if you purchase a more advanced version, but it will give you a better feel if Sprout Social is right for you.
A time saver for social media management
What do you like best about the product?
It places all items into one dashboard making checks easy and convenient rather than logging into separate accounts which is a time-drain.
What do you dislike about the product?
Reporting isn't perfect and while it is out of their control, the Instagram API or lack thereof makes posting to instagram a hassle still.
What problems is the product solving and how is that benefiting you?
Saving time for our business managing our own and our clients social media accounts. Also, the feature to queue/schedule items helps us add additional content at optimal times.
Recommendations to others considering the product:
Use it to save time, schedule posts and use the intelligent queue to get the timing of posting right.
Best of what's out there - for the price
What do you like best about the product?
I like the reports the best. Sprouts reports are way beyond their competitors. I love the Twitter Comparison and the Group Reports. I also enjoy the customer service support over chat. I always get someone within seconds and the problem is addressed/fixed within minutes.
What do you dislike about the product?
The Discovery tab has something to be desired. The SmartSearch component is not smart whatsoever. This is an area that has great potential for improvement. You cannot even print the search results! Well, you can, but you have to print screen. For that - the listening tool isn't that great.
What problems is the product solving and how is that benefiting you?
Sprout is great for publishing. Seriously lacks in listening. You can listen, but there's no way to capture the results.
Recommendations to others considering the product:
If you need a listening platform, think again. If you need a cheap publishing and reporting tool, Sprout is it!
Great for listening and scheduling content!
What do you like best about the product?
The inbox tool is essential for monitoring and engaging with keywords and brand mentions. The scheduling tools make it easy to organize content across multiple channels.
What do you dislike about the product?
No reporting tool will ever be as accurate as the social platform themselves. Sprout Social works hard to give as much detailed and relevant info, but it is worth comparing to the social channel to see that you're getting exactly what you need.
What problems is the product solving and how is that benefiting you?
The inbox tool is essential for monitoring and engaging with keywords and brand mentions. The scheduling tools make it easy to organize content across multiple channels.
Recommendations to others considering the product:
Make sure your social tool is the right size for your business!
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