Sprout Social
Sprout SocialExternal reviews
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Easy Post Scheduling for Volunteer Teams
What do you like best about the product?
I like how you can schedule out posts and it makes it easy for a team of volunteers to also post without the responsibility of having the login information.
What do you dislike about the product?
The mobile app/product is not great and I have a very hard time making proper edits on my phone, which can be difficult for volunteers and also seems counterintuitive since most of these posts will be shown on mobile devices.
What problems is the product solving and how is that benefiting you?
We use Sprout Social for ease of managing our Instagram/FB profiles and with many volunteers, this helps us ensure that we can schedule out posts beforehand and optimize when we do schedule out those posts.
Easy Multi-Platform Scheduling That Keeps Social Posts Organized
What do you like best about the product?
I love how easy it is to schedule our social posts across multiple platforms at once. It makes it simple to plan ahead and schedule our posts in advance, which saves us time and keeps everything organized.
What do you dislike about the product?
When we schedule more than one story post at a time, it forces us to approve it the day of. I’d prefer to be able to schedule both posts in advance so I don’t have to worry about it later.
What problems is the product solving and how is that benefiting you?
Sprout Social gives me back some of my time. It helps me stay organized because I can see a full month’s worth of social posts right in front of me, which makes planning and keeping track of everything much easier.
Easy Reporting Setup That Just Works
What do you like best about the product?
Ease of use setting up reporting is easy and the ability to tag people.
What do you dislike about the product?
Sometimes it's difficult to setup or change configuration.
What problems is the product solving and how is that benefiting you?
We really like the ease of use and the dashboard. It gives us a comprehensive view of our performance.
Efficient Scheduling with Some Navigation Challenges
What do you like best about the product?
I like that Sprout Social makes it easy to view the calendar across many platforms in one place. It simplifies tracking as an approver to see what's moving. We often schedule across 4-5 platforms for two different organizations on a daily basis, and Sprout Social allows me to do this in a single window without toggling between a bunch of tabs. It saves me much needed time in my day-to-day. It was also great to have a dedicated person to help us set it up.
What do you dislike about the product?
The panel navigation on the side can be a bit confusing to find things, and there is an issue with the link in bio where we cannot attach a link if there's a video in the Instagram carousel.
What problems is the product solving and how is that benefiting you?
Sprout Social streamlines our approval and scheduling process and saves time by managing multiple platforms in one window. It also tracks social chatter that informs content production.
Easy Scheduling, Helpful AI Content Tools, and Solid Reporting
What do you like best about the product?
It's easy to schedule posts and edit, it's got a new AI feature that helps with content. Reporting gives you what you need.
What do you dislike about the product?
The interface isn't that simple to navigate and I find the app difficult to use, which isn't ideal as I need for when I'm posting on the go or need to schedule a post during events.
What problems is the product solving and how is that benefiting you?
We're able to get analytics for our posts, which helps us understand what resonates with our audience, so we can tailor it around them. It would be good to get some post feedback on the tool.
Easy Multi-Platform Scheduling with Per-Platform Editing and Drag-and-Drop Media
What do you like best about the product?
I enjoy the ability to schedule social media posts across multiple platforms -- especially being able to edit the post per platform. It's also easy to drag and drop media into each post.
What do you dislike about the product?
There isn't an API for Glassdoor. Having more API options would help.
What problems is the product solving and how is that benefiting you?
Sprout Social demystifies analytics and makes it easy to find top posts. I can also tag (categorize) posts, so I know what types of posts perform well.
Effortless Social Scheduling Across Multiple Accounts
What do you like best about the product?
I like being able to schedule out all of my social posts and connect to multiple accounts at once.
What do you dislike about the product?
The inability to easily post videos is a little annoying. I typically have to post those directly from the social media platform.
What problems is the product solving and how is that benefiting you?
I love being a forward planning with the social media for the region. It's so nice to not have to worry about posting every day and I can do it during optimal times based off our data.
Intuitive and Efficient Social Media Scheduling
What do you like best about the product?
I find Sprout Social really intuitive to use. It's easy once you get the hang of it, especially for scheduling posts and stories across Instagram, Facebook, and LinkedIn. I also appreciate how it saves us time by allowing us to see, across our team, who is posting what. Being able to amplify what the national team is posting into our regional posts is valuable. The setup was very easy, like signing up for most things these days, and the walkthrough was intuitive and straightforward.
What do you dislike about the product?
Sometimes embedding links isn't the easiest when scheduling a post, or tagging other stakeholders. It might be user error, but having a shortcut key function to include links or an option for tagging on Instagram and Facebook would be helpful.
What problems is the product solving and how is that benefiting you?
I use Sprout Social to solve timing issues, scheduling posts at optimal times. It organizes our social media plan, allowing soft and hard launches without spreadsheets. We efficiently schedule a month's worth of posts, saving time and enhancing coordination across our team.
Easy-to-View Publishing Calendar with a Helpful Approval Workflow
What do you like best about the product?
I like the calendar layout of the publishing calendar. It makes it easy to view everything at once. I appreciate the approval workflow option as there are multiple people that run our social media.
What do you dislike about the product?
There are a lot of features that I do not know how to use that clutter my dashboard and menu. It isn't extremely user friendly. I sometimes struggle with using it as a newer social media manager.
What problems is the product solving and how is that benefiting you?
It is solving my need for a planning calendar that tracks everything where I can visually see the months ahead.
Powerful Analytics and Campaign Tagging for Social Posts
What do you like best about the product?
I loved the analytics it provided, as well as the ability to tag social posts as part of larger campaigns
What do you dislike about the product?
One of the only things I didn't like was that it cancelled a scheduled post if an account tagged was private
What problems is the product solving and how is that benefiting you?
It helped me track specific analytics for large scale campaigns.
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