Sprout Social
Sprout SocialExternal reviews
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Efficient Social Media Management, Needs Better Collaboration Tools
What do you like best about the product?
I personally appreciate the opportunity to schedule posts for a long range and tag them under specific campaigns. This makes it easy for me to pull analytical data to see how they are performing and report back to upper management. It helps me stay organized and manage multiple pieces of content, allowing me to realize what resonates most with our users. Additionally, it helps us capture more data.
What do you dislike about the product?
I personally would like to see Sprout Social make collaborations easier. We're not currently able to collaborate on Facebook, and that is something that we would really like between some of the pages that we manage as well as some of our affiliates that we work with on a regular basis. We have to move ourselves into the native app of Facebook in order to do that. I also would like to see the ability to use trending audio on Instagram and Facebook Reels that are created within the app itself. That's a big downfall for us, especially trying to hop on trends.
What problems is the product solving and how is that benefiting you?
I use Sprout Social for consistent brand awareness, planning, and multipage management. It helps me stay organized, manage content effectively, and understand user engagement by capturing data.
Content Creator Review
What do you like best about the product?
- Showing best times for posting
- Analytics of top performing content
- Engagement Metrics
- Analytics of top performing content
- Engagement Metrics
What do you dislike about the product?
- Accounts get disconnected all the time and it's so hard to add them back on
- The side bar is complicated - hard to navigate to what I want
- The side bar is complicated - hard to navigate to what I want
What problems is the product solving and how is that benefiting you?
- Finding best times to post
- Finding best performing posts among multiple pages
- Finding best performing posts among multiple pages
Sprout where everything is regroup at the same place
What do you like best about the product?
The fact that I can take care of all social media with one plateform is amazing and also the plateform is user firendly
What do you dislike about the product?
Sometimes auto reply text is not displayed
What problems is the product solving and how is that benefiting you?
Really easy to use quick and simple
No funcional
What do you like best about the product?
Lack of creative tools and publish more than 10 photos
What do you dislike about the product?
There is not as much creative help nor how to apply it in a strategy.
What problems is the product solving and how is that benefiting you?
no
Love Sprout and Its Features
What do you like best about the product?
The fact that you can easily schedule and post social media content to multiple platforms.
What do you dislike about the product?
There is nothing of dislike to note about Sprout.
What problems is the product solving and how is that benefiting you?
Social media management and efficiency when scheduling/planning monthly social content.
Useful platform, assists in business needs
What do you like best about the product?
Sprout Social is necessary for me to do my job as a data analyst. While my primary focus isn't in social data, it is frequently a boon to the analyses I'm working on in terms of adding outside context to the numbers I'm primarily focused on (typically revenue-based)
What do you dislike about the product?
As more of an "infrequent" user than every day, I can sometimes feel like I have to relearn everything when I log in as opposed to natively understanding each feature, but I'm not sure that's a problem any system in the industry has a solve for.
What problems is the product solving and how is that benefiting you?
Understanding our social media analytics/performance is critical to our business objectives and Sprout makes it possible and easy to do so
The standard in social media publishing
What do you like best about the product?
The scheduling tool is the best one around.
What do you dislike about the product?
Complexity. Having the industry standard often means having one too many features that not everyone needs or simply clutters the UI
What problems is the product solving and how is that benefiting you?
My agency manages several social media profiles for clients big and small, and having a dedicated tool to do it all is quite amazing. If its related to social media, Sprout does it.
A real time saver!
What do you like best about the product?
I love the cross-platform publishing functionality. My team can now share posts across all channels at the click of a button. We also can answer all consumer engagement in once central location!
What do you dislike about the product?
Some of the platforms that allow Sprout integration remove some of the technical features (like not being able to tag someone in the response of a comment). Sprout also has limited reporting on certain profiles.
What problems is the product solving and how is that benefiting you?
Time spent answer consumers on different platforms, and syndicating content across all channels seamlessly.
Sprout Social provides the information I need with ease of use.
What do you like best about the product?
I find the social listening feature, Smart Inbox, very valuable. It allows me to save time and engage easily. Obviously, post-scheduling is also a huge plus, especially with send time optimization.
What do you dislike about the product?
It's difficult to see engagement soon after posting. I can't gauge how well a post is doing without going directly to the website. I also have difficulty replying to tagged posts other than a simple "like."
What problems is the product solving and how is that benefiting you?
Scheudling and social listening.
Super streamlined for social platforms and has great reporting options.
What do you like best about the product?
The access to our GBP information is excellent to have right on our social platform for immediate post notifications!
What do you dislike about the product?
It can be a bit tricky to navigate on your own without proper training.
What problems is the product solving and how is that benefiting you?
Reporting! We've been able to find a report that works for us to get our ROI.
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