Sprout Social
Sprout SocialExternal reviews
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Intuitive, Easy-to-Use Platform That Streamlines Creation, Approval, and Posting
What do you like best about the product?
What I like most is how easy the platform is to use across the whole workflow—creation, approval, and posting. Overall, it feels like a very intuitive solution.
What do you dislike about the product?
We’ve run into issues with reporting, and date updates in the analytics dashboard are often delayed.
What problems is the product solving and how is that benefiting you?
Reviews and approvals for posts, along with access and the ability to respond to DMs within the platform.
Great Scheduling Tool with Room for Improvement
What do you like best about the product?
I use Sprout Social for organic social media scheduling and analytics, and I really appreciate its ability to post across a variety of channels using one tool. It's very easy to use, and I'm familiar with the platform, which is a big plus for me. I like the in-house editing tools that allow for quick photo cropping and fixing small mistakes without needing to leave the tool. The AI suggestions refine language, which helps polish posts, and it gives helpful reminders before wrapping up each post. I think it's great that I can construct messaging for different audiences without needing to open new tabs, as it lets me post different messages on different channels within the same screen.
What do you dislike about the product?
In-house video editing tools don't really work well, the analytics are a bit rough to understand if you're new or not familiar, and the layout is a bit cluttered.
What problems is the product solving and how is that benefiting you?
I use Sprout Social to schedule posts across multiple channels in one tool, refine language with AI suggestions, and use in-house editing tools to fix mistakes. It simplifies constructing different messages for varied audiences without changing tabs.
Powerful Social Listening with Room for Free Insights
What do you like best about the product?
I like how easy it is to find things that you want to find to better your brand. I also appreciate how many different options there are to research. These features are very valuable to me because I use the social listening tab the most. When I put in exactly what I'm looking to search up, Sprout Social immediately gives me all different platforms, keywords, and examples of exactly what I'm looking for. The initial setup was pretty easy.
What do you dislike about the product?
I think that there's always an option to be giving users more insight for free instead of having to pay to get basic information other platforms offer.
What problems is the product solving and how is that benefiting you?
Sprout Social helps me analyze competitors, organize information neatly, and determine strategies for my brand. It's easy to find what I need to improve my brand, and I value the variety of research options and the social listening tab.
Reliable Post Analytics and Seamless Organization
What do you like best about the product?
Data and ease. I'm able to see how each of our posts are doing with reliable data, along with organization making the experience seamless.
What do you dislike about the product?
It can be a little bit complicated to navigate for a new user - took me time to get used to the layout.
What problems is the product solving and how is that benefiting you?
Being able to see reliable data that I can trust.
Sprout Social: Easy-to-use time saver with amazing support
What do you like best about the product?
Sprout Social has been a game changer for me as I manage multiple social media accounts. The platform is extremely intuitive to use and I'm able to find and utilize tools with ease. I particularly love the integration to tag content so that I can easily see how different pieces of content are performing. The support team has been amazing and very friendly. We have a large network of account at my workplace and Sprout consistently performs well across the board!
What do you dislike about the product?
It's hard to think of a complaint for Sprout Social. If anything, there are some limitations on the posting feature that you don't experience in-app (ex: the number of photos you can post on IG, etc.). The AI assist has occasionally been unable to help me write accessible text, but it is normally pretty consistent.
What problems is the product solving and how is that benefiting you?
Sprout saves me a lot of time. Because the platform is so intuitive, I can easily move between accounts and between metrics to both find and compare performance. I also love that I can post to all my social accounts in one draft, while editing each post for the specific platform. I'm no longer having to go back and forth. It keeps my work streamlined.
User-Friendly Platform with Room for Improvement
What do you like best about the product?
I use Sprout Social for social media client management. I like that you can see things laid out very clearly, and it is also very user-friendly. The initial setup was pretty easy, and it helps me solve day-to-day manual posting, also helping with client reports.
What do you dislike about the product?
I wish I could schedule my reels in confidence to the platform, I'm still manually posting those. I wish it allowed up to the full number of collaborators. IG allows 5, Sprout only does 3. I wish the reports could look more glossy and put together.
What problems is the product solving and how is that benefiting you?
I use Sprout Social to solve day-to-day manual posting and help with client reports. It is very user-friendly and lays things out very clearly.
Very User-Friendly and Typically Reliable
What do you like best about the product?
It's very user friendly and typically reliable
What do you dislike about the product?
The AI bot isn't very accurate at determining sentiment
What problems is the product solving and how is that benefiting you?
It's of great use in case management and managing socials platforms in one place
Empowers Global Social Media Strategy with Ease
What do you like best about the product?
I love the social listening feature because it helps us understand what people are saying across the globe. It gives us really deep insights into what people are doing and where. The feature also helps us understand what people are saying about our brand across the world, good and bad, and we use that feedback to improve our products. We also use it to identify potential fraud and other risks around the world.
What do you dislike about the product?
Nothing much to add, but I do wish it had multimedia coverage.
What problems is the product solving and how is that benefiting you?
I use Sprout Social to schedule and publish content globally in different time zones. It helps us track and respond to what people are saying about our brand and use feedback to improve our products and identify potential fraud risks worldwide.
All-In-One Social Media Management Powerhouse
What do you like best about the product?
I appreciate that everything I need to do for our clients is all in one platform with Sprout Social. I can share certain things publicly for client review, which makes it easier to provide access to content and reports. They are quick to respond to support tickets and I love how they're always transparent about what's down the pipeline. I also love having Bitly incorporated for shortening links, as it's much easier than manually shortening them.
What do you dislike about the product?
With bulk tagging, they added a 'confirmation' pop up, and I wish that could be toggled off and on. I get why it was added, but it was much quicker when it was off.
What problems is the product solving and how is that benefiting you?
Sprout Social consolidates everything I need for clients in one platform, allows easy public sharing of content and reports, and has quick, transparent support. The Bitly integration makes link shortening much easier compared to platforms without it.
All Our Social Posts Scheduled in One Place
What do you like best about the product?
Being able to schedule all of our social posts in one spot
What do you dislike about the product?
Sometimes there are glitches where posts won't go on certain platforms.
What problems is the product solving and how is that benefiting you?
ensuring posts go on the right accounts
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