Sprout Social
Sprout SocialExternal reviews
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Great for content management
What do you like best about the product?
Once you understand the layout of Sprout Social, content management becomes really easy. It's great to see a side-by-side comparison of your draft and how it would appear on the social media platform you're posting on. Additionally, the ability to schedule posts is very useful, as well as have team conversations.
What do you dislike about the product?
There is a bit of a learning curve in my opinion with Sprout Social. It took me a while to figure out the layout, etc. and even still I find myself lost at times. For example, I made a draft of a post one time, saved it as a draft, and couldn't find it under "Drafts" - for some reason, it was under "Needs Approval."
What problems is the product solving and how is that benefiting you?
It brings everything I need to pay attention to into one place to make it easier to manage - I don't have to run around individual social media platforms drafting content, monitoring individual hashtags, etc.
Sprout social is easy to navigate and great platform with useful resources.
What do you like best about the product?
It makes it easy to schedule content and see analytics to see how content is performing.
What do you dislike about the product?
Capabilities with Reels and sounds but I know that is coming or more on that in the future.
What problems is the product solving and how is that benefiting you?
Easily schedule content for clients instead of having to manually post and making analytics easy to see and report on.
A decent platform
What do you like best about the product?
There aren't limited users and it's got some great standard reporting capabilities
What do you dislike about the product?
The reporting was quite limited and posting certain types of content was a struggle
What problems is the product solving and how is that benefiting you?
It is a good all round tool and helps post and engage with the community.
Powerful social scheduling and reporting tool but some features are not intuitive.
What do you like best about the product?
- Tagging of content to understand conversation themes and for ease of reporting
- Social listening feature to understand brand convo
- Smart inbox and scheduling overall
- Bitly integration is helpful
- Social listening feature to understand brand convo
- Smart inbox and scheduling overall
- Bitly integration is helpful
What do you dislike about the product?
- There are some strange UI experiences such as needing to edit pending posts after the schedule time is passed and random bugs that feel more common than with other platforms
- Limited integration functionality such as liking Instagram posts which is likely not sprout's fault but wish was clearer in the sales conversations
- Bit of a learning curve with reporting
- Like literally any software, everything seems perfect in sales but when you start using it you will realize that there are limitations which, while expected, is frustrating
- Limited integration functionality such as liking Instagram posts which is likely not sprout's fault but wish was clearer in the sales conversations
- Bit of a learning curve with reporting
- Like literally any software, everything seems perfect in sales but when you start using it you will realize that there are limitations which, while expected, is frustrating
What problems is the product solving and how is that benefiting you?
All-in-one social media monitoring, posting, and engagement. Prior, we were using a few different tools and handling responses to outreach within the platforms themselves. Sprout has completely upleveled this for us and given us one platform to work out of and manage our response team through. It has been a one-stop-shop for us which has been great.
It does everything we need it to, almost
What do you like best about the product?
The inbox feature is really good and we like that you can reply to everything and assign tasks to colleagues.
What do you dislike about the product?
Instagram scheduling sending notifications to a phone - sort it out Sprout!
What problems is the product solving and how is that benefiting you?
We can manage all our social profiles in one place. And we have a lot!!
Valuable Data - some UX issues
What do you like best about the product?
Really valuable data. lots of great insight and it's much more detailed than what I get on the native platforms. I like that all the messages can be kept in one place and it's pretty straightforward to navigate.
What do you dislike about the product?
The mobile interface isn't great when it comes to messaging- which is a primary function of why I would use the app.
What problems is the product solving and how is that benefiting you?
It keeps everything in one place, and allows us to work as a team to do customer service across platforms.
Good for basic social media activity
What do you like best about the product?
Scheduling posts is easy and straightforward.
The dashboard is intuitive to use
The dashboard is intuitive to use
What do you dislike about the product?
The analytics component is not robust enough and the numbers do not reconcile correctly to the platforms.
What problems is the product solving and how is that benefiting you?
Automating the manual process of scheduling and posting.
Useful
What do you like best about the product?
The ability to schedule posts ahead of time
What do you dislike about the product?
The need for every photo to be cropped the exact same way in order for the post to look good.
What problems is the product solving and how is that benefiting you?
The ability to see how we are doing compared to our competitors and the need to schedule posts.
Powerful tool easily connecting you to everything you need
What do you like best about the product?
Calendar and scheduling across multiple platforms is simple using Sprout. It is also easy to set up a rigorous workflow to ensure that content is reviewed and approved within pre-established deadlines.
What do you dislike about the product?
I find it difficult to separate out audience metrics between organic and paid impressions. It is not immediately clear to me how to understand recent engagement trends and what is attributable to increased effectiveness between organic and paid.
What problems is the product solving and how is that benefiting you?
My company has multiple brands across a variety of social platforms, and Sprout allows us to easily write and schedule content across our channels and put together a rigorous content calendar.
Simplify your social feeds.
What do you like best about the product?
It works allright, it can be a bit messy though when trying to sort through categories.
What do you dislike about the product?
It could feel more intuitive, easier to navigate.
What problems is the product solving and how is that benefiting you?
Sprout saves us from having to create several social accounts for each site, and then simplifies the login process for our reps when the time comes to use/manage these socials.
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