Sprout Social
Sprout SocialExternal reviews
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Sprout Is User-Friendly, But It Has a Few Glitches
What do you like best about the product?
I appreciate how streamlined the process flow of Sprout Social is. It's both simple and convenient to schedule content for a variety of digital platforms.
What do you dislike about the product?
I find the Google Business Profile schedule feature to be extremely inconsistent. Sometimes I can access it, but most of the time, it seems to malfunction.
What problems is the product solving and how is that benefiting you?
Sprout Social makes it so much easier to schedule content by automating the entire process instead of having to rely on manual posting.
Easy to Post, But Looking for More Robust Analytics
What do you like best about the product?
With multiple social media channels, it's easy to post quickly across all of them.
What do you dislike about the product?
The analytics could be more robust to help us make better optimizations.
What problems is the product solving and how is that benefiting you?
We have a lot of content coming from a variety of stakeholders so it's helpful to at least have all of the social posting happening in one place. It's more efficient with the limited bandwidth we have.
Love Sprout, pricing has gotten better too
What do you like best about the product?
I like that I can post to multiple accounts on the same platform at the same time.
What do you dislike about the product?
I feel like I have to reconnect my profiles often
What problems is the product solving and how is that benefiting you?
Sprout saves me time by allowing me to schedule my posts across numerous social platforms. I love that I can schedule the same post to more than 1 page on the same platform. No other scheduling software allows that like Sprout does!
Sprout is Amazing!
What do you like best about the product?
Sprout is easy to use and convenient for users to post and schedule social media posts!
What do you dislike about the product?
Sometimes there are errors between facebook and we receive failed posts notifications
What problems is the product solving and how is that benefiting you?
Easy scheduling
Easy To Use, but not perfect
What do you like best about the product?
We like being able to respond to all companies' comments in the application, centralized info, easy to schedule.
What do you dislike about the product?
The cost is a little more than we'd like to pay especially since we have multiple people scheduling social posts. Also, we have had issues with instagram posts being published, which causes delays in info going online. And, we've found a couple of bugs in the program while using it.
What problems is the product solving and how is that benefiting you?
We aren't using all aspects and features of Sprout Social yet since we are a new user, but we like having one spot for comments for all the companies we do marketing for and being able to save them separately per brand.
easy to use
What do you like best about the product?
easy to handle and all social media posts in one place
What do you dislike about the product?
message from the same person will receive separately. makes it difficult to read
What problems is the product solving and how is that benefiting you?
it is all in one stream. save time to check all the accounts
Great tool, but expensive
What do you like best about the product?
I loved the way that reports were built.
What do you dislike about the product?
It's quite an expensive tool, and as a small startup I think we were just not big enough to use everything included.
What problems is the product solving and how is that benefiting you?
social media scheduling
Sprout has great capabilities for publishing and community management
What do you like best about the product?
Sprout has great capabilities for publishing and community management, and it's easy to navigate and onboard. Connectivity is fairly reliable on most platforms.
What do you dislike about the product?
Social listening capabilities and reports are a little behind competitors like Brandwatch. There's not a good breakdown of sources in social listening topics ahead of purchase, so you find out after the fact where you can pull data from. Workable, but not as holistic a picture as we'd like.
What problems is the product solving and how is that benefiting you?
Sprout Social helps us quickly gather conversation insights via social listening and with some training, it could support competitive reviews of sentiment and channel strategy.
Sprout is a great source to gather information.
What do you like best about the product?
Sprout can put several aspects of one thing in one place to make it easy for the user to gather information.
What do you dislike about the product?
Sprout is helpful but a bit confusing to navigate at times.
What problems is the product solving and how is that benefiting you?
Sprout helps us with keeping up with out social media platforms.
Sprout Social
What do you like best about the product?
I like how the platform provides various features that are user-friendly.
What do you dislike about the product?
Some reporting features do not go into the depth of audience and competitor analysis.
What problems is the product solving and how is that benefiting you?
Has increased our ability to respond to customers.
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