Sprout Social
Sprout SocialExternal reviews
6,243 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Why I have been faithful to Sprout Social
What do you like best about the product?
That I can visually see my content calendar and plan and schedule our weeks. The analytics are also the most complex out of any social media management platform I have ever seen.
What do you dislike about the product?
The analytics cannot backlog and there's some features I cannot access unless posting natively.
What problems is the product solving and how is that benefiting you?
Scheduling content so that we are able to schedule and post it.
Optimize Social Media Management with Ease
What do you like best about the product?
I like Sprout Social because it helps me plan and promote scheduled events like my podcast easily, allowing me to put them out on one day and then have them post throughout the year. I also appreciate that it optimizes my time since I don't have to log in at a specific time for posts to start. The AI feature is really helpful for generating alternative text for images, which is essential for my posts through the association I represent. It's great for saving me from doing this tedious task repeatedly when creating lots of posts. Additionally, I find the initial setup extremely easy, and I appreciate that it warns me when posts are not successful or when the platform is about to expire its permission to post or becomes unlinked.
What do you dislike about the product?
One of the areas of optimization would be for posting the correct aspect ratios for each social media platform and having it automatically recommend what type of aspect ratio you should be using because I've had some situations where I've accidentally posted something that was an Instagram ratio to LinkedIn, and then it looked really silly.
What problems is the product solving and how is that benefiting you?
I use Sprout Social to optimize my posting schedule and save time. It lets me schedule events in advance and generates alt text for images, which is crucial for my association's requirements. The AI feature cuts down on tedious grunt work.
Scheduling and Analytics in One Convenient Place
What do you like best about the product?
scheudling and seeing analytics in one place
What do you dislike about the product?
Too many tabs. Wish there was a simpler dashboard interface
What problems is the product solving and how is that benefiting you?
Having access to social media accounts without logging in
Robust Features but Inconsistent Analytics
What do you like best about the product?
I like the reminders about reviews that haven't been responded to.
What do you dislike about the product?
Sometimes the analytics don't match what's in the platform.
What problems is the product solving and how is that benefiting you?
I find Sprout Social helpful for managing inboxes for DMs and reviews, while also providing analytics on platform performance. I like the reminders about reviews that haven't been responded to.
Friendly UI/UX and an Easy Interface That’s Quick to Learn
What do you like best about the product?
Friendly ui/ux. It has an easy interface, which allows you to learn quickly too.
What do you dislike about the product?
When there’s a simultaneous “assign to me” process happening, it sometimes seems like another person can “snatch” cases that I’m trying to take. It doesn’t happen very often, but it has happened a couple of times.
What problems is the product solving and how is that benefiting you?
Our company uses it to moderate and manage our platforms, which I find quite beneficial.
Streamlined Social Media Management and Reporting
What do you like best about the product?
I use Sprout Social to publish social media content easily across different networks, which saves a ton of time since I don't have to navigate to each platform separately. The robust metrics make reporting to leaders straightforward. I find the platform user-friendly with simple and straightforward workflows, allowing for customization without needing to be a genius to figure it out. The initial setup was easy for our small team, and connecting to our social media accounts was a breeze.
What do you dislike about the product?
Nothing!
What problems is the product solving and how is that benefiting you?
Sprout Social streamlines social media management, saving time by eliminating the need to manage each platform separately. It provides robust metrics that simplify reporting. Plus, its user-friendly interface and simple workflows make it efficient and easy to use.
User-Friendly Platform for All-In-One Social Media Management
What do you like best about the product?
I use Sprout Social for managing my organization's corporate social media profiles, reporting, and listening. I find it especially helpful to have a one-stop shop for my team to see and plan all social media activity, which is great for scheduling out posts with appropriate workflow approvals. The tool is very user-friendly, and I've been using it for more than a decade. The interface and usability of Sprout Social made more sense for our team compared to other tools. The initial setup was very easy!
What do you dislike about the product?
API limitations can be frustrating, but I understand those limitations are beyond the scope of what Sprout Social can control.
What problems is the product solving and how is that benefiting you?
I use Sprout Social as a one-stop shop for my team to manage social media activity, with scheduling and workflow approvals that simplify planning and coordination.
Sprout = Organization
What do you like best about the product?
The two features we use most in Sprout are scheduling and analytics. I love that I can jump in and see the work my colleagues have scheduled so we're all on the same page. It's also super convenient to see analytics from all platforms in one place.
What do you dislike about the product?
When I schedule, I cannot use the feature to schedule on multiple channels because of the way it shows up on the feeds. It is still a bit clunky. Additionally, sometimes the profiles become disconnected, and if you don't catch it right away, that can cause issues with consistent data.
What problems is the product solving and how is that benefiting you?
Making scheduling easy, quick, and in one spot for multiple team members.
Effortless Social Media Planning with Sprout Social
What do you like best about the product?
I use Sprout Social to schedule content for a corporate account, and I love how easy it is to build a post. Once I upload a photo or video, it's easy and intuitive to create a data-driven post in under a few minutes. I appreciate that it suggests alt text and tells me the best times to post. It makes it easy to plan my feed, use data to help my posts perform, and look back and reflect on past posts. Having the calendar view makes it easy for me to plan things out, know when things are going live, and drag things around easily. I also love that I can have my intern enter her own posts and send it through an approval flow.
What do you dislike about the product?
There are just a lot of features, so there is a bit of a learning curve. Even just knowing how to use the basics still makes this a superior tool, but a few months in I am still learning new features and analytics to dive into. Nothing confusing, just a ton of things to mess with. Their online chat feature makes it super easy to navigate.
What problems is the product solving and how is that benefiting you?
Sprout Social makes it easy to plan my feed, use data to help my posts perform, and reflect on past posts. It also suggests alt text and the best times to post, making it intuitive to create data-driven content quickly. It has made it easier to create a workflow between my intern, my coworker who also posts to the instagram post, and me. By creating an approval flow, I am able to save myself the work of tagging and labelling, but also make sure that everything that gets posted is run through the brand guidelines. We switched from Later and it was super easy to implement since we already used Sprout for analytics, and the setup is pretty intuitive.
Effortless Reporting with Simple UI
What do you like best about the product?
I like the simplicity of Sprout Social. It's easy to use and the initial setup was very easy. I find the reporting tab particularly useful because that's where most of my information is.
What do you dislike about the product?
Nothing at to change for me at the moment.
What problems is the product solving and how is that benefiting you?
I use Sprout Social for social media post performance tracking. It provides the data needed for client reporting, and I appreciate the simplicity of the platform, making it easy to use.
showing 41 - 50