Sprout Social
Sprout SocialExternal reviews
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All-in-One Social Management—Perfect for Multi-Account Users
What do you like best about the product?
Sprout is great for the ability to publish from multiple accounts, see the schedule for the posts and then see the results and analytics all in one place.
I would recommend this to anyone who has more than 2 pages and accounts that they manage!
I would recommend this to anyone who has more than 2 pages and accounts that they manage!
What do you dislike about the product?
For the price, I wish we could have multiple users in our account and I wish that there was an easy to use review process on the lower tier levels as well.
What problems is the product solving and how is that benefiting you?
Rather than logging into each individual tool and account we are able to publish social media for all of our clients from one place, we use it for Facebook, Instagram, TikTok, Google Business, YouTube and more depending on the needs of each of our clients.
Versatile and User-Friendly Tool for Business Success in Social Media Management
What do you like best about the product?
I think that it is very user-friendly, and I think it is great how many different ways it can be used in your business, from posting, reputation management, and reporting information.
What do you dislike about the product?
I don't love the AI component; it started off great by writing some great captions for posts, and now it has changed. I don't know why it had to change.
What problems is the product solving and how is that benefiting you?
It really does do most of all my work tasks. I like that I can accomplish so much in one platform.
Customizable Posts and Insightful Analytics
What do you like best about the product?
Customizing post by network and analytics reports
What do you dislike about the product?
Post preview is not exact which leads to cropping of images
What problems is the product solving and how is that benefiting you?
Scheduling posts across multiple channels and repoting on campaigns
Super Helpful Scheduling and Notes Features
What do you like best about the product?
I love that we can see the best times to post things on the various platforms and then together. It has been super helpful. I also love the notes feature.
What do you dislike about the product?
I dislike that it is not as connected to youtube.
What problems is the product solving and how is that benefiting you?
We have several people that post on our socials so it is very helpful to see what everyone is scheduling as well as holidays / other things coming up via the notes.
Concise Social Media Scheduling for Teams
What do you like best about the product?
I can schedule posts for all our social media platforms ahead of time for the month and then know they are going to be put out there at the optimal timeframe.
What do you dislike about the product?
The only issue we have is there are multiple users for our posts and we have to make sure one is off the account before another can sign on or it will kick the first person out and their work will not be saved.
What problems is the product solving and how is that benefiting you?
We are just getting started with mapping out the analytics of our posts but this is the tool we are looking forward to implementing the most as we move forward.
Intuitive Platform with Excellent Chat Support, but Onboarding Needs Improvement
What do you like best about the product?
The platform is really intuitive to use and the support staff that attend to the chat are very knowledgeable and easy to work with.
What do you dislike about the product?
When adding on Social listening it was hard to get support from the account team - the person we were assigned to on board us was not very good at onboarding us to the platform so it was very much a process of just learning to use the tool yourself and hoping for the best.
What problems is the product solving and how is that benefiting you?
Ease of reporting and pulling all the information into one centralized location.
Also assisting in the posting / planning of content.
Also assisting in the posting / planning of content.
Effortless Social Media Management in One Place
What do you like best about the product?
Navigating the dashboard is straightforward, making it convenient to manage all my social media accounts from a single location instead of having to open several different applications.
What do you dislike about the product?
Sometimes it can be difficult to see comments with multiple responses on one post.
What problems is the product solving and how is that benefiting you?
It is helping us interact with all customers which makes people feel seen and valued. It is also convenient for deleting inappropriate or negative messages from customers.
Multi-Channel Posting Saves Time and Increases Use of Social Media Channels
What do you like best about the product?
I like that you can post the same post on multiple channels at the same time without having to log into each one to do it.
What do you dislike about the product?
The one thing that really bothers me is doing a multi story post requires still prompting the post when the time comes and can't truly be pre-planned. I typically make different posts one minute apart so I don't have to worry about missing the push to post it.
What problems is the product solving and how is that benefiting you?
It is helping us promote our University program and connect with others in similar fields across the US and the world.
Effortless Content Scheduling Made Simple
What do you like best about the product?
After a little time, it's easy to navigate and schedule content out in advance
What do you dislike about the product?
Sometimes has bugs or doesn't work right for no apparent reason.
What problems is the product solving and how is that benefiting you?
Making it easier to schedule social content in advance across multiple platforms as well as track the analytics and performance of that content
Effortless Social Media Management with Sprout Social
What do you like best about the product?
I find Sprout Social extremely helpful for its ability to duplicate content sharing across Facebook, Instagram, and Twitter, etc which streamlines my social media management tasks. The platform's capability to schedule posts at the most optimal times maximizes traction and engagement using its robust analytics. I also appreciate the smart inbox feature, which allows me to organize messages by completion or date, enhancing my productivity and efficiency in managing interactions. The data and analytics Sprout Social offers, such as insights on post performance and tag performance, are valuable to my social strategy, providing me with critical information to optimize my content and campaigns.
What do you dislike about the product?
I find the Instagram and Facebook scheduler lacking because both platforms now allow sharing more than 10 images, but Sprout Social does not support this feature. Additionally, I would like the ability to add audio for Instagram content directly within Sprout Social. Furthermore, it's inconvenient that I cannot share Instagram and Facebook stories through Sprout Social directly, instead of using the mobile app publisher.
What problems is the product solving and how is that benefiting you?
I use Sprout Social for scheduling posts across multiple platforms, organizing social comments and DMs, and generating leads. It optimizes content scheduling for engagement and provides analytics on post and tag performance, enhancing my social media management efficiency. I also am able to delegate work and tag coworkers easily, and use the mobile publisher
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