Sprout Social
Sprout SocialExternal reviews
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Easy to use
What do you like best about the product?
Incredibly easy to schedule organic social posts. The reporting dashboard is also very helpful to uncover additional insights about how our audience has been engaging with our business profiles.
What do you dislike about the product?
Aside from scheduling a content calendar, it's difficult to learn to use many of the other available tools. We found it challenging to learn how to use the monitoring capabilities of sprout social especially when it came to monitoring our competitors.
What problems is the product solving and how is that benefiting you?
Sprout Social makes it easy to schedule all your monthly social posts across our social media profiles. This has helped us better use our time and worry less about keeping our post frequency consistent.
User Friendly
What do you like best about the product?
Pretty user-friendly and easy to learn and toggle between
What do you dislike about the product?
Wish you could compare to custom time frames
What problems is the product solving and how is that benefiting you?
what posts are performing best and worse, trends, what days performed best and why. When influencers post see how it affects social growth.
Recommendations to others considering the product:
Make sure that your accounts don't get disconnected, it happens pretty often
Easy to use
What do you like best about the product?
It's very simply laid out and easy to use. You're able to have many different users and accounts. One of the most useful tools is when it tells you which times are most likely to get you the best results on your Social Media posts.
What do you dislike about the product?
It's quite expensive to add another social media channel to the software. They seems to have regular shortages where it says 'ill be back soon' but other than that pretty good.
What problems is the product solving and how is that benefiting you?
It's a lot easier to schedule and keep everyone in the loop. Everyone can see messages that are left on a post.
Recommendations to others considering the product:
Make sure you're clear on how you want to use it first and what benefit you want.
Effective tool with some limitations
What do you like best about the product?
It's easy to see all your scheduled posts at once, making it easy to see where you need more coverage.
What do you dislike about the product?
I would have liked to see more features to expand functionality, such as the ability to duplicate past posts
What problems is the product solving and how is that benefiting you?
It's easier to post the same thing to multiple platforms with Sprout
Good product, but could be better.
What do you like best about the product?
Ease of use for publishing and social platform availability.
What do you dislike about the product?
Analytics and reporting is somewhat lacking. The ability to build custom reports is very restrictive.
What problems is the product solving and how is that benefiting you?
Publishing across all social platforms in one application.
Sprout Social Does the Job Ok
What do you like best about the product?
Scheduling out content and the reporting
What do you dislike about the product?
The lack of Instagram story features - we still post directly in platform.
What problems is the product solving and how is that benefiting you?
Scheduling content is a real time-saver.
By and large it is user friendly and you can handle multiple platforms in one source.
What do you like best about the product?
Using Sprout to handle all of our Twitter, Facebook, Instagram, and other accounts.
What do you dislike about the product?
It used to be easier to add items to our queue.
What problems is the product solving and how is that benefiting you?
Sprout makes it easier to stay connected and up to date with our followers.
Recommendations to others considering the product:
Sprout works for keeping up to date with your customers and followers.
Easy to schedule - could use some upgrades
What do you like best about the product?
Using Sprout Social is great for teammates - especially when we're not in the same time zone and/or office space. The listening tool (previously was a separate tool outside of Sprout) is a really fantastic in-depth way to access what is being said about your brand - good, bad, and neutral - and helps develop a starting point for your strategy.
What do you dislike about the product?
Given that Instagram is always changing its algorithm, I understand this maybe isn't possible, but back to my point above about not always having teams in the same timezone, it would be great to not have to have a publisher - as in, once a post has been approved in the workflow, it would automatically go live, instead of having a publisher need to go back and take time to post (especially if it's not in their work hours)
What problems is the product solving and how is that benefiting you?
Please see above.
Recommendations to others considering the product:
If you're looking for a great social listening tool, Sprout is great! If you're looking for something to complete all your posting strategy in one place, it could use some additional features. You can't run campaigns, ads, etc. from this platform, but it's great for the use of organic posts.
Functional Social Media Monitoring and Management tool
What do you like best about the product?
Tired of siloed reporting? Sprout is one of the few [affordable] tools that lets you report on all of your social channels (minus YouTube).
It pulls in posts that you send from another platform into the calendar and reports so you get the whole picture.
The image editor allows you to crop images to the correct dimensions for each platform.
Monitoring is slick for support and community engagement (although doesn't include LinkedIn mentions, but that's most likely something to do with LinkedIn). Also pulls in Google reviews and Facebook reviews & recommendations.
It pulls in posts that you send from another platform into the calendar and reports so you get the whole picture.
The image editor allows you to crop images to the correct dimensions for each platform.
Monitoring is slick for support and community engagement (although doesn't include LinkedIn mentions, but that's most likely something to do with LinkedIn). Also pulls in Google reviews and Facebook reviews & recommendations.
What do you dislike about the product?
The calendar view - you can see daily, weekly, and monthly. If you choose to look at the monthly view - you can only see what's scheduled, and not past posts. Makes it hard to get the bigger picture of what's going on for the month, or even trying to see what type of posts you have going out week over week.
You can't save posts to reuse - although you can clone posts that went out within 90 days.
Listening is only available for the top price tier - something most other tools provide for free or with their basic accounts.
You can't save posts to reuse - although you can clone posts that went out within 90 days.
Listening is only available for the top price tier - something most other tools provide for free or with their basic accounts.
What problems is the product solving and how is that benefiting you?
Sprout allows me to schedule out posts and report on social as a whole.
Big upgrade
What do you like best about the product?
Easy to use, listening functionality is very useful, as well as ability to create approval workflows.
What do you dislike about the product?
The browser extension is not perfect, sometimes menus/setting areas do not expand as they should.
What problems is the product solving and how is that benefiting you?
Boosted our collaboration across multiple university units, has helped to break down silos between departments and easily share content.
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