Sprout Social
Sprout SocialExternal reviews
6,243 reviews
from
and
External reviews are not included in the AWS star rating for the product.
All-in-One Calendar View That Saves Time
What do you like best about the product?
I like being able to see the calendar view of exactly what’s scheduled to be posted, when it will go out, and where. I used to have to jump between multiple different platforms to check different calendars, but now it’s all in one easy-to-use place, which saves me a bunch of time.
What do you dislike about the product?
I dislike the story capabilities, or the lack of them. I always have trouble trying to post to my Instagram story. I also can’t add music to a post, which is annoying. When I post a reel directly on Instagram, it gives me different sound options.
What problems is the product solving and how is that benefiting you?
It solves the problem of having to juggle multiple platforms. I used to rely on Meta for some social scheduling, then LinkedIn for another, and then Google and YouTube separately. With Sprout, I can schedule and publish everything from one place, which makes the whole process much simpler.
One Place to Create and Push Ads Across Platforms
What do you like best about the product?
It is nice to have one place to create and push out ads from. Having the ability to provide access to head office to post on our behalf is good too. Continuity of ads between social media platforms is important.
What do you dislike about the product?
The user interface has many different parts and is over whelming initially. A video was provided to show the basics of the site so that we had an idea on how to navigate the site.
What problems is the product solving and how is that benefiting you?
Having our ads in one place for all platforms allows us to create one ad and push it to many different places in different formats for continuity and time efficiency.
Easy Scheduling and Performance Tracking All-in-One
What do you like best about the product?
I use Sprout Social to schedule posts on Instagram, Facebook, and LinkedIn for B2B and B2C clients. It helps me manage my posts by planning and scheduling in advance, providing optimal times to post content. It's helpful in analyzing how well my posts are performing and allows me to compare month-over-month or year-over-year data for different platforms. I find it easy to use, and it has a lot of helpful and useful features all in one place. The initial setup was pretty simple.
What do you dislike about the product?
Nothing
What problems is the product solving and how is that benefiting you?
I use Sprout Social to schedule posts on Instagram, Facebook, and LinkedIn, and track performance metrics. It helps me plan and schedule in advance, analyze post performance, and compare metrics over time for different platforms.
Quick, User-Friendly Scheduling and Impactful Reporting
What do you like best about the product?
The scheduling and reports features are the ones I used most to evaluate the impact of the posts. The scheduling posts are quick and super user-friendly.
What do you dislike about the product?
The price might be a downside. If Sprout were for personal purposes, I would use another software because of the price.
What problems is the product solving and how is that benefiting you?
It's solving the short time I have to be posting, plus following the performance of my posts and it easy the creation of reports.
User-Friendly Scheduling and Calendar Views
What do you like best about the product?
I like using Sprout Social for social scheduling and community management. It helps me have my calendars in one place and connect with my audience. The scheduling and calendar views are what I like most because they're very user-friendly. The initial setup of Sprout Social was super simple.
What do you dislike about the product?
I wish we could make edits for different channels on the same page and not having to duplicate to edit.
What problems is the product solving and how is that benefiting you?
Sprout Social helps me keep my calendars in one place and connect with my audience.
Insightful Reporting, Needs API Openness
What do you like best about the product?
I like their reporting, which is very data-intensive and data-heavy. The API is something I also like when I get to use it because I think it's robust. The reporting is really the most helpful part for me, as it helps keep insights and understand consumer pain points and track if we are trending in a good direction. The sentiment and review reporting help address larger issues. Additionally, the initial setup was pretty easy, just connecting the accounts and starting to create custom reports.
What do you dislike about the product?
I think Reddit has always been a tough area for most social media platforms. I agree with the whole 'each community counts as an account connection' thing, though I might not like it. Certain aspects of the API are limited and only available if you pay for them, which I wish was more open.
What problems is the product solving and how is that benefiting you?
I use Sprout Social to monitor social profiles and manage sentiment, keeping our finger on the pulse of customer opinions. Its reporting lets me gain insights, track trends, and address issues from feedback.
Comprehensive Social Media Management, Slight Setup Hurdles
What do you like best about the product?
I like Sprout Social because it's intuitive, fast, and packed with features. Managing our social media accounts in one location is efficient and ensures nothing gets missed, which is crucial since we manage several portfolios across the country. The feature that reports on what our competitors are doing on social media is particularly impressive, as well as the stats for our own posts at a glance. It's nice to know if we're beating our competitors on social media and if we're posting the right kinds of content, and what might be working for our competitors versus us. Additionally, connecting accounts was pretty easy, and the support team was extremely helpful and pleasant to work with.
What do you dislike about the product?
There's a slight learning curve with getting accounts attached to their platform. It took me a week and several emails and phone calls to get our Meta Account appropriately set up on the platform so we could promote posts from Sprout.
What problems is the product solving and how is that benefiting you?
I manage several accounts from one location, ensuring nothing gets missed. It's fast and reports on competitors and post stats, helping us see if we're beating competitors and posting the right content.
User-Friendly with Efficient Scheduling
What do you like best about the product?
I like that Sprout Social is super user-friendly and easy to use. The reporting is structured in a really useful and helpful way for showing the value of social media. I appreciate that the posting and scheduling functions are designed to be efficient and organized. They constantly provide resources to help me keep up to date on the latest social media trends and best practices. The initial setup of Sprout Social was very easy and quick.
What do you dislike about the product?
I think the connections to platforms can be sensitive and disconnect sometimes, which can be frustrating. There are also limitations to tagging accounts. Sometimes, when you post "immediately" instead of scheduling, there is a pretty significant delay from when it shows up in your publishing calendar.
What problems is the product solving and how is that benefiting you?
I use Sprout Social to schedule posts across platforms and streamline reporting by consolidating performance metrics. It demonstrates social media's value to management, being granular for managers while keeping things efficient and organized.
Empowers Social Management, But Expensive
What do you like best about the product?
I like the interface of Sprout Social. I think it's really intuitive and user-friendly. The initial setup was pretty quick and easy.
What do you dislike about the product?
I do think Sprout Social nickels and dimes you for every single penny. Their reporting features aren't available in certain tiers even though we pay about a person's salary per year to be able to use the platform, which I think is a little bit ridiculous.
What problems is the product solving and how is that benefiting you?
Sprout Social lets us post across multiple channels without manual effort and aggregates reporting so we don't have to log into each platform individually.
Efficient Social Media Management with Great Support
What do you like best about the product?
I like using Sprout Social for managing multiple media accounts, as it helps me post across many different accounts efficiently and effectively. I like the calendar interface, which is a great visualizer to see what needs to be posted, what has been posted, and what we've already sent. Setting up accounts is fairly easy and straightforward.
What do you dislike about the product?
I have had some issues with the connect, but overall, I've been able to resolve it with their help desk.
What problems is the product solving and how is that benefiting you?
I use Sprout Social for managing multiple media accounts. It lets me post across different accounts to be more efficient and effective at my job.
showing 51 - 60