Sprout Social
Sprout SocialExternal reviews
6,039 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Great hub for social media communications
What do you like best about the product?
All correspondents with followers in one place. Easily schedule posts.
What do you dislike about the product?
Slightly more expensive than I would prefer.
What problems is the product solving and how is that benefiting you?
Having several platforms to mass-communicate our message became overwhelming. Sprout Social centralized everything into one package. It takes much less time to respond to follower reactions and messages.
Recommendations to others considering the product:
Take advantage of the trial and see if it's right for you.
Great for the price
What do you like best about the product?
The plugin is great, it speeds up the process tremendously
What do you dislike about the product?
Only 10 queue stories allowed a day, doesn't import images directly like Socialflow. Makes for a cluttered desktop of images and means I have to manually input more stories than I'd like.
What problems is the product solving and how is that benefiting you?
Streamline workflow. UTM codes.
Recommendations to others considering the product:
If you have the money, use SocialFlow. If not, Sprout is the next best.
Sprout Social covers all the bases for social media management
What do you like best about the product?
Ability to engage/respond with posts directly from platform
What do you dislike about the product?
Lack of integration with content management platforms like Hubspot
What problems is the product solving and how is that benefiting you?
Measuring social media activity/success
Great Social Management System
What do you like best about the product?
I love that it tracks all posts, not just the ones made in the system. It allows us to have a much better analysis of what we are doing. With many people running our sites, we need to be able to manage and assess all of the options.
What do you dislike about the product?
I wish I could access the reports on the app.
What problems is the product solving and how is that benefiting you?
We are solving the problems of planning social, analysis for all social post, and group input. I love that we can work as a group, see what the team is doing and then make informed decisions on how to move forward. We don't have to balance reports from individual sites, we can choose to or collective.
Recommendations to others considering the product:
This is a great service to use if you are beginning your combined social efforts or are a veteran. We have always had the support when needed. Just be smart, as I believe it is a pay by user, if you don't need everyone to have access, don't give it.
Sprout Social
What do you like best about the product?
Easy functionality and mobile app use. Scheduling feature is easy and uploading content is painless. Content management is simple and you can view brand-related hashtags.
What do you dislike about the product?
Lacking many features that are avail. Features found in native platforms, more specifically Twitter, do not exist within Sprout - and honestly not any social management platform.
What problems is the product solving and how is that benefiting you?
Scheduling is a major benefit. Also like seeing a following demographics. The analytics feature is often utilized for the betterment of posts performances and understanding when and how to best schedule posts.
Recommendations to others considering the product:
Easy to use. Simple implementation and good support. Doesn't have all native functionalities but provides a comprehensive overview for social platforms.
Clean, easy and useful
What do you like best about the product?
I like that SproutSocial is clean. There's no bones about it, nothing too complex. Maybe it doesn't have as much functionality as a Sprinklr-esque tool but you don't always need that and Sprout offers a really user-friendly solution for someone who simply needs to schedule their content.
What do you dislike about the product?
I'm not crazy about its monitoring capabilities. If you're hoping to use Sprout for community management, I don't find it to be very successful in that arena but few platforms are. It's just easier to do community management natively on the platform. Especially outreach.
What problems is the product solving and how is that benefiting you?
We needed a solution to schedule content in advance. It's very successful for that.
Recommendations to others considering the product:
I highly recommend Sprout to someone looking for a clean & efficient solution for scheduling content. If someone is looking for a tool to use when they monitor their community, I don't really think Sprout is the one. But if you're comfortable continuing to monitor natively and just need it for scheduling, it'd definitely be my pick.
Really great program but pretty expensive
What do you like best about the product?
The program is very user friendly and packed with tons for metrics to measure success of each of our social platforms. I was able to respond, schedule, and monitor all of our accounts from one place.
What do you dislike about the product?
I did not like the price. I thought it was a little bit expensive. Also I wish there was a way for them to track other social platforms outside of the popular well known ones.
What problems is the product solving and how is that benefiting you?
We have almost a million followers and keeping track of everyone can be tough. This program allowed us to use our authentic voice and reach our audience but also help to reduce the time or stress of trying to connect with everyone.
Easy to navigate
What do you like best about the product?
Friendly user interface design, reports compare you to competitor's performance
What do you dislike about the product?
For small scale businesses and their Facebook pages, pricing should be different
What problems is the product solving and how is that benefiting you?
Compare performance with competitor's page
Really helpful software, only a few shortfalls
What do you like best about the product?
Automated publishing is very helpful, and the insights we get are much more advanced than what's available from the social media sites themselves.
What do you dislike about the product?
Viral Post seemed cool, but it's not as effective as we would've liked. Oftentimes, posts published at times other than the Viral Post times perform better. Also, LinkedIn images can be inconsistent with sizing and how they're linked.
What problems is the product solving and how is that benefiting you?
We are trying to make social media management easier and more collaborative so we can grow our presence. Sprout has helped with management.
Sprout Social for our Agency
What do you like best about the product?
I liked being able to access our accounts in 1 place and being able to monitor from one location
What do you dislike about the product?
We found ourselves in the proprietary systems a lot generating reports, setting up ads, there was a lot of bouncing around, and it was becoming a hassle to monitor in Sprout but then have to go to the Social Media platform to do other work.
What problems is the product solving and how is that benefiting you?
We were utilizing it to streamline our work, monitor customer interaction more closely, and be able to engage quickly and effectively.
Recommendations to others considering the product:
BE sure this will be an improvement on your current social process. It is definitely, needed if you have a high level of engagement on your pages; but not necessarily needed if you will not be monitoring. It is not an ad platform, so monitoring your paid ads will need to be handled in the native system or elsewhere.
showing 681 - 690