Sprout Social
Sprout SocialExternal reviews
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Efficient Scheduling with a Clear Calendar View and Helpful Tagging
What do you like best about the product?
The scheduling tool is a great way to schedule content efficiently, and the calendar view makes it especially useful for seeing exactly what you’re posting and when. I also like that you can add tags to posts, which makes it much easier to track and organize different types of content.
What do you dislike about the product?
In the competitor reports, it’s sad that more platforms aren’t available to report on, like TikTok.
What problems is the product solving and how is that benefiting you?
Effectively scheduling content
Intuitive and Comprehensive Social Media Tool with Minor Compatibility Challenges
What do you like best about the product?
I find the Sprout Social platform much easier to use than other tools I've tried. I also like the Sprout advocacy tool, which enables our employees to amplify our brand's messages. When my CMO asks for insights into the performance of our social content, Sprout makes it easy to grab numbers, compare against our competitors, and show the impact of our efforts. Right from the start, I was impressed with how intuitive the Sprout platform is.
What do you dislike about the product?
Dialing in the listening tool so that I get the insights that are most relevant to my industry can be tricky.
What problems is the product solving and how is that benefiting you?
Sprout Social provides me a comprehensive look at my social content's performance and identifies trends through its listening tool.
Sprout Social Makes Scheduling Easy with Rich Analytics
What do you like best about the product?
I love using Sprout Social to schedule posts ahead of time. I like that there are suggested optimal times for posts. I love all the data that I can find in there as well.
What do you dislike about the product?
I wish there was a way to schedule stories on Instagram and Facebook. I know you can do it on Instagram but I need to post links in my stories. So I wish there was a way to schedule story posts and be able to add music and links and such. I also wish I could schedule carousel posts and photos and schedule music with it too. Is it possible to connect multiple Instagram accoutns? I am having a hard time with that so I wish that was easier.
I also wish there was a way to see the current feed and how my next posts would look in the feed so it all looks cohesive together.
I also wish there was a way to see the current feed and how my next posts would look in the feed so it all looks cohesive together.
What problems is the product solving and how is that benefiting you?
Sprout social is solving the trouble of having to go in daily to each app and schedule content. It is so much easier to just schedule it all at the same time across platforms. Otherwise it would take me at least 10 minutes to get content up each day on each profile.
Sprout is a timesaver
What do you like best about the product?
The ability to schedule across several platforms, and size photos at the same time, is a great time saver for a Team of One. Also love the smart inbox to do quick temperature check on our brand
What do you dislike about the product?
Too focused on X, which is becoming a dead site for most of us
What problems is the product solving and how is that benefiting you?
It is the timesaving aspect that benefits me the most. Quick ability to add alt text, fast sizing of photos for each platform, etc.
Streamlines Everything Effortlessly
What do you like best about the product?
It makes everything streamlined which makes the organization easier and allows more time to be sent elsewhere
What do you dislike about the product?
It's a new software to learn which is always a learning process.
What problems is the product solving and how is that benefiting you?
It has streamlined this aspect of the job and organized it. It's hard constanstaly switching between software and websites on a daily basis
Super User-Friendly and Easy to Use
What do you like best about the product?
I like how user friendly it is and how easy it is to use!
What do you dislike about the product?
There are some API limitations. (I'm guessing lots of these are out of Sprout's control). For instance, you cannot add music or trending sounds through Sprout. There is also limited options to share/quote posts.
Also for stories and video on certain platforms you have to manually open the Sprout mobile app when its time to post, and that process is a bit clunky. You'll end up having to use the native platforms interface, and upload times will vary since you are uploading the content again— which means if you really need to post at XYZ time, you'll have to set a reminder for yourself and start prepping your post at least 10 mins before.
Also for stories and video on certain platforms you have to manually open the Sprout mobile app when its time to post, and that process is a bit clunky. You'll end up having to use the native platforms interface, and upload times will vary since you are uploading the content again— which means if you really need to post at XYZ time, you'll have to set a reminder for yourself and start prepping your post at least 10 mins before.
What problems is the product solving and how is that benefiting you?
Sprout is able to track all of our social platforms in one place which is amazing. Every comment and review can be manged and responed to within the application which is very helpful! Scheduling posts and the tag/reporting features are invaulble as well.
Efficient Social Media Management with Room for Improvement
What do you like best about the product?
I like that I can see all of my accounts all at once with Sprout Social and I really appreciate the calendar view as it allows me to see what I've already scheduled. I find it easy to edit my schedules, which is great. I also value that it shows me the peak times for scheduling, and I like that it provides specific scheduling times, which is more detailed feedback than what Facebook or Meta gives. It makes managing 11 accounts much easier because I don't have to log into each account individually.
What do you dislike about the product?
I wish that you could collaborate with more than just three because I know, like, if I schedule through Instagram and the app, I can collaborate with more people. Also, I wish that I could schedule more photos at once because it has a limit of 10, where you can actually do 20 through the app. So if I have posts like that, I can't use Sprout Social for those posts.
What problems is the product solving and how is that benefiting you?
I use Sprout Social to schedule posts across 11 accounts simultaneously, avoiding multiple logins. It provides detailed scheduling feedback, unlike Facebook. I appreciate seeing and editing all schedules at once, alongside peak times. This streamlines managing numerous social media platforms.
Seamless Scheduling, Smart Inbox, and Strong KPI Reporting
What do you like best about the product?
Sprout Social allows me to seamlessly schedule content. I also use it for monthly reporting and tracking KPI goals. Features like Smart Inbox are extremely helpful too for community management.
What do you dislike about the product?
I would like to be able to see my scheduling feed layout without it being an add on service. Being able to also schedule music with posts would be helpful.
What problems is the product solving and how is that benefiting you?
Efficiency with social scheduling
Monthly reporting data
Monthly reporting data
Streamlined Social Media Management, Intuitive Yet Multifaceted
What do you like best about the product?
I like how easy Sprout Social is to use and how it simplifies understanding complex data, making it clear how our social media channels are performing. The onboarding and setup were very easy, thanks to a great representative who guided us through the process. It was fairly seamless to update and attach our social media channels, aside from a few security settings we needed to address internally.
What do you dislike about the product?
Sometimes, there's so much information or ways to find it that it's unclear where the best place is to look. It can be a little challenging to find the tab or process you're looking for as there are so many options that you can use.
What problems is the product solving and how is that benefiting you?
I use Sprout Social to streamline the content approval process for social media posts and to have one platform to analyze, review, and optimize our social media reach.
Great for Scheduling and Managing a Multi-Channel Content Calendar
What do you like best about the product?
great for scheduling and managing content calendar across multiple channels, as well as keeping a historical record of past posts.
What do you dislike about the product?
too many features that we don't know how to use properly - a regular webinar and/or training session would be amazing.
What problems is the product solving and how is that benefiting you?
streamlining our content strategy across multiple channels (transparency and visibility) as well as monitoring communications across these channels without the need for additional resources.
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