Sprout Social
Sprout SocialExternal reviews
6,043 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Learning Sprout has been an overall positive experience
What do you like best about the product?
Sprout is very user-friendly. As someone who is relatively new to social media planning and publishing, I have found Sprout to be an excellent software to learn from.
What do you dislike about the product?
I wish it were possible to use the service without needing to connect my personal Facebook account.
What problems is the product solving and how is that benefiting you?
Sprout has helped me keep my social media planning much more organized, and its reporting analytics are extremely useful. With these tools, I can easily see which social media posts are performing well, which in turn helps me plan and schedule my content more effectively.
My experience with Sprout has been incredibly helpful with planning , scheduling, and analytics.
What do you like best about the product?
I really like how detail oriented and easy the platform is for scheduling and planning. Everything you need is in one place, with clear labels and directions on where to go.
What do you dislike about the product?
We have had a handful of failed posts which make it difficult to track analytics by having to manually post and mess up the algorithm. Also, sometimes when tagging a person, the options don't come up or show the profile even when it exists.
What problems is the product solving and how is that benefiting you?
Sprout helps with the most optimal time to post our content to best fit our algorithm.
Social Media Producer Review
What do you like best about the product?
I like the ease of use. The ability to post on multiple platforms and schedule them is very useful.
What do you dislike about the product?
I don't like the two-factor sign-in. It is very time-consuming to wait for an email to log in.
What problems is the product solving and how is that benefiting you?
We are able to post on multiple platforms at once to prevent posting issues.
Sprout Social the Helpful Tool You Didn't Know You Needed
What do you like best about the product?
The best features of Sprout are the content calendar and scheduling tools. They are a huge lift if you're managing more than five social media accounts.
What do you dislike about the product?
I want it to be more in line with the times. Sprout needs to be able to change just as quickly as the social platforms do; if Instagram adds a new feature, so should Sprout.
What problems is the product solving and how is that benefiting you?
Sprout helps me create analytics reports for all of our social platforms and it allows me to post immediatly with reccomended times for our audience.
Sprout Social is great for companies!
What do you like best about the product?
I have used Sprout Social for about a year, and it's a great way to manage about 50 different social media accounts multiple times a week under one platform. The customer service is quick and tries to resolve the issue as best as possible. Any errors in posting will instantly be emailed to you so that you can fix the problem. The reporting functions are very easy to use and understand! I would suggest Sprout Social to other marketing teams.
What do you dislike about the product?
A downside to Sprout Social is that it has to follow rules set by the various social media platforms, so some of the functions are unavailable. Some of the features require you to still login to the actual social media platform to do. However, for the multiple times a day we use Sprout, it's still an amazing platform.
What problems is the product solving and how is that benefiting you?
It takes a lot of time and coordination to run over 50 social media accounts for one marketing team. Sprout Social makes it easy to publish content, reply to messages, report and more from one intuitive platform! This makes social media marketing more efficient and more fun.
Easy to use!
What do you like best about the product?
I use Sprout at work to post to all of our work social medias at once. I just add a short caption, copy and paste the link to a web article on our website, and it automatically publishes it to our Facebook and Twitter pages. Super easy!
What do you dislike about the product?
I have never had any issues with Sprout.
What problems is the product solving and how is that benefiting you?
Sprout makes it easy to post to multiple social media platforms at once
A Game-Changer for Social Media Managers!
What do you like best about the product?
It's a place where I can schedule content for multiple accounts easily. I use the platform several times per week and it is both user friendly and full of tools to optimize my workflow.
What do you dislike about the product?
There are limited downsides to using Sprout. The only barrier is the cost per license which can make it difficult for multiple team members to have their own accounts to maximize the potential of the platform.
What problems is the product solving and how is that benefiting you?
Prior to Sprout, my organization used a different platform to manage our social media profiles. With Sprout, we are able to be highly collaborative and efficient in the ways we plan, schedule, and post content and we have access to great analytics tools to understand the work we do.
Sprout has been a game changer for my team!
What do you like best about the product?
We use Sprout Social primarily to manage our company’s careers-focused social media presence, and it has been a great tool for building our employer brand and attracting talent. The platform makes it easy to schedule and plan posts across multiple channels, which saves our recruiting team a lot of time and ensures consistency in our messaging. The reporting and analytics features give us valuable insight into what types of content resonate most with candidates, helping us refine our approach to better connect with job seekers.
What do you dislike about the product?
The platform can feel a bit complex at first, and some of the more advanced analytics require training to get the full value. But overall, Sprout has been an excellent solution for managing our talent-attraction social strategy, improving consistency, and giving us data to back up our efforts.
What problems is the product solving and how is that benefiting you?
One of the largest problems Sprout Social has solved for us is the ability to collaborate across teams. Our process involves multiple teams that need to view, provide feedback and have insights to data - Sprout allows us all to collaborate as a team. Multiple people can contribute content, review drafts, and monitor engagement in one place, which is essential for our fast-moving recruiting needs.
Powerful and efficient platform to manage multiple social media channels
What do you like best about the product?
Managing multiple channels simultaneously has become incredibly convenient, and the ability to schedule posts and use the built-in AI tool to enhance content is a real advantage. Additionally, it's easy to view and monitor all postings across different platforms, making it simple to review their marketing performance.
What do you dislike about the product?
Certain features available on Instagram, such as adding music to posts, specifying a location, and mentioning tags, are not fully supported on Sprout Social. This limits the ability to use all of Instagram's functionalities through the platform.
What problems is the product solving and how is that benefiting you?
I appreciate being able to schedule posts at the same time and also review how my marketing efforts are performing.
Review from Social Specialist at an Agency
What do you like best about the product?
Sprout Social has done a great job implementing user-friendly and convenient options for social analysts, managers, and community engagement specialist. The scheduling feature is my favorite because of ease-of-use. I love the new option to schedule a post on Instagram and Facebook profiles at the same time.
What do you dislike about the product?
My biggest issue with Sprout has been failed posts, which don't usually have an explanation or reason. After speaking with competitor platforms, I also believe there should be more premium analytics in the base package, such as combined organic and paid metrics.
What problems is the product solving and how is that benefiting you?
Sprout Social is problem-solving, allowing less time for administrative tasks associated with my role, including ease of scheduling, reporting, and sharing content. This allows me to finalize and manage content easily, share with the necessary parties, and report on annual and quarterly metrics.
showing 721 - 730