SolarWinds Observability SaaS
SolarWindsExternal reviews
837 reviews
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Accurate data and customizable
What do you like best about the product?
This platform monitors and reports on your network environment with real-time data points and is very customizable. The user community forum is one of the best around.
What do you dislike about the product?
Once you show interest in this product the sales team can be a bit overwhelming with follow up emails and calls.
What problems is the product solving and how is that benefiting you?
We are monitoring the entire wired network for uptime, throughput and latency
Useful application for integrating SolarWinds with ServiceNow
What do you like best about the product?
Ease of use, to set up and get running quickly.
What do you dislike about the product?
There have been no issues so far with the application.
What problems is the product solving and how is that benefiting you?
Ability to create alerts based on issues monitored by application
Solarwinds integrations is Amazingg!
What do you like best about the product?
SolarWinds Network Performance is easy to setup.
What do you dislike about the product?
not able to add custom fields to the alert
What problems is the product solving and how is that benefiting you?
We are using it for incident ticket creation.
Easy to use
What do you like best about the product?
Solarwinds provides us with the most accurate data real time and creates the incidents the moment it detetcts something is not working.
What do you dislike about the product?
We wish that once it opened all the tickets when a system went down, it would also close them once it detected the systems were up, or if it would add comments or notes to say it has resolved, or lower the priority,
What problems is the product solving and how is that benefiting you?
The proper noc teams get notified when something goes down and that improves the resolution time.
Solarwinds
What do you like best about the product?
Solarwinds gives us a modern, more functional tool for monitoring our network devices
What do you dislike about the product?
There was nothing in particular that I disliked
What problems is the product solving and how is that benefiting you?
We have increased our visibility into our network infrastructure
Excellence ServiceNOW integration
What do you like best about the product?
Get reports, alerts and history on network outage issues
What do you dislike about the product?
Wish there was the ability to flag the incidents for flapping, so it would group the incidents together
What problems is the product solving and how is that benefiting you?
Solarwinds is how we monitor our routers, switches and servers for their network connectivity. We have gotten a much bigger understanding as to when issues on the network have arose.
remarkable product
What do you like best about the product?
I love the geolocation the app can give to allow us to view where the issues are in real time
What do you dislike about the product?
The popularity of he product has declined in recent years
What problems is the product solving and how is that benefiting you?
We can see where the network issues are, we can move to fix any concerns before they cause customer impacts
Super easy
What do you like best about the product?
Easy to install, quick to configure and works all the time.
What do you dislike about the product?
Hard to customize for those small changes
What problems is the product solving and how is that benefiting you?
Monitoring devices with integration into Servicenow
Great Service and Integration for Network Health and Support
What do you like best about the product?
The real time monitoring of my clients' network health and performance is very easy to manage and read.
What do you dislike about the product?
I do not have any complaints about this software.
What problems is the product solving and how is that benefiting you?
We have been working to eliminate/lessen network downtime and performance issues. The benefits have been that we are able to do these things with ease as well as create incidents to quickly address any issues in ServiceNow.
Works Great
What do you like best about the product?
Helps you keep an eye on the entire network from easy to view dashboards
What do you dislike about the product?
No complaints so far with solarwinds.......
What problems is the product solving and how is that benefiting you?
Tracking any down servers or locations and there statuses, and if there are any issues.
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