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Good product for legacy environment, but lacking modern features
What do you like best about the product?
I like the new per-Node cost model. It is also a very mature product with good coverage of historical / on-prem environments. The flexibility of alerting is great too. The product is easy to use with a lot of documentation available. Users also find it easy to use. It's easy to ingegrate due to on-prem database. Implementation is relatively easy too.
What do you dislike about the product?
We have issues with stability and reliability of the product sometimes. Also it's still far behind competition when it comes to Cloud and containter based monitoring, AI features and log monitoring. Customer support is not great, with support reps not looking into root causes and just trying to clear or reinstall things.
What problems is the product solving and how is that benefiting you?
SolarWindes provide in-depth monitoring of on-prem environments, servers, network devices etc. It allows us to pick up issues quickly and the product is easy to use for our users.
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It's conise and useful to manage server and network
What do you like best about the product?
give the error right away if anything changes
What do you dislike about the product?
Needs better UI since lots of things compress
What problems is the product solving and how is that benefiting you?
server down
All OK
What do you like best about the product?
Its good for Mnitoring servers and creating an auto tickets its good .
What do you dislike about the product?
Resource Monitoring is very Good even its auto recovered the mesage.
What problems is the product solving and how is that benefiting you?
NO Problme , its little bit slow to open the platform
Great service, graphs and charts to see by the minute updates to help monitor your data.
What do you like best about the product?
The feature i like most are the pie charts and maps, they are very easy to read and you can glance at them to get a lot of info on my data. Also customer service is top notch, any issue they have the answer or can give pointer on how to configure any thing you may need.
What do you dislike about the product?
The feature i like least are the emails, they can be written better to show whats going on and not have to login to SW to check whats going on.
What problems is the product solving and how is that benefiting you?
Solarwinds help me find what NIDS may be down and can provide an indepth analysis.
Solar Winds Observability has Saves Us Multiple Times
What do you like best about the product?
How much data and insight you can receive over your entire network.
What do you dislike about the product?
As of now, I have zero complaints. It has saved us 5 times since having this up and running.
What problems is the product solving and how is that benefiting you?
Before we had this up and running, our data center would completley go dead due to power outages. The last team had did a half job of setting up PRTG and we wouldnt know the data center would go offline until we heard from a user that something wasnt working. Now, we are able to receive alerting the correct way and be able to respond proactively instead of reactively like before.
IT is a good tool to use for monitoring your environment
What do you like best about the product?
Cost is very less as compared with other monitoring tools and vendor support is best.
What do you dislike about the product?
I like almost everything nothing which can be pointed out.
What problems is the product solving and how is that benefiting you?
We used to have limited number of servers and pollers earlier but after moving to the Observability cloud we can have n number of pollers and everything is managed very well.
Hybrid Cloud Observability
What do you like best about the product?
It was easy to upgrade from an alacart SolarWinds model to the Hybrid Cloud Obserability SolarWinds.
Support has always been good, and available 25x7.
SolarWinds has a robust interface with excellent alerting granularity.
Easy to customize dashboards to fit needs.
Support has always been good, and available 25x7.
SolarWinds has a robust interface with excellent alerting granularity.
Easy to customize dashboards to fit needs.
What do you dislike about the product?
Still having issues with the Healthcheck monitoring SolarWinds application server reboots and upgrades.
What problems is the product solving and how is that benefiting you?
Sending alerts to our NOC for network outages, and server issues. This allows us to resolve issues faster.
Great experience and value from SolarWinds
What do you like best about the product?
Ease of use and ability to fully customize to fit my environment.
What do you dislike about the product?
Performance can be quite slow sometimes.
What problems is the product solving and how is that benefiting you?
ability to perform complex actions for monitoring and resolution to low level alerts.
Great product by solar winds
What do you like best about the product?
The option to work off line means that it can plug into our OT enviroment, and prodive great visiablity
What do you dislike about the product?
Linking the dashboards can require a lot of work
What problems is the product solving and how is that benefiting you?
We now able to automate upgrades of networking devices and ensuring everything is patched at the same level
Tech Lead
What do you like best about the product?
More flexibility and ease to implement ,good customer support ,integrations, more features
What do you dislike about the product?
solarwinds hybrid cloud observability all good , no dislike
What problems is the product solving and how is that benefiting you?
most coverd all the Infrastructure monitoring
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