Sold by: SolarWinds
Deployed on AWS
Unified observability, purpose-built for DevOps teams to gain comprehensive visibility for cloud-native, custom web applications.
4.3
Overview
SolarWinds Observability SaaS is purpose-built for DevOps and IT teams and provides unified and comprehensive visibility for cloud-native, custom web applications and from across the environment including applications, infrastructure, logs, databases, networks, and digital experiences.
Service relationship views, dependency maps, and multi-level drill-downs are built to ensure optimal service levels and user satisfaction with key business services.
Key Features
- Unified application and infrastructure data delivers comprehensive visibility
- Support for open-source frameworks, container technologies, and third-party integrations
- AIOps enhanced with machine learning to help simplify the management of distributed environments and reduce alert fatigue
- Automated instrumentation and dependency mapping
- Quick to install and easy to use for superior time to value
- Integrates easily with SolarWinds Hybrid Cloud Observability
For custom pricing options, including different Logs retention periods or a private contract, please contact Sales@SolarWinds.com for a private offer.
See Additional Support below to sign up for a free trial or a custom demonstration.
Highlights
- Eliminate tool sprawl and gain comprehensive, single-pane-of-glass visibility with actionable intelligence across applications, infrastructure, websites, databases, networks, and user experiences
- Accelerate issue resolution with built-in intelligence and actionable insights driven by data from across the environment
- Reduce alert fatigue with AIOps, machine learning (ML), and a customized metrics-powered solution designed to automatically prioritize and surface real problems
Details
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Deployed on AWS
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Buyer guide
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Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/month |
|---|---|---|
Application | Application Observability - Per Application Instance | $34.00 |
Network & Infrastructure | Network Device 1:1, Host 1:1, Non-host Cloud Svcs 3:1, Container 10:1 | $15.00 |
DEM Synthetics | Digital Experience Observability - Packs of 10 Uptime Checks | $13.00 |
DEM RUM | Digital Experience Observability - Packs of 100,000 page views | $13.00 |
Logs | Log Observability - Per GB and Searchable Retention at 15 days | $11.00 |
Database Observability | Database Observability - Per database instance, physical or virtual | $88.00 |
Dimensions summary
You buy this platform through separate usage units, each covering one monitoring area. You can combine them based on what you need to observe. Application charges per application instance. Network & Infrastructure uses ratio-based counting: network devices and hosts count 1:1, non-host cloud services 3:1, and containers 10:1. DEM Synthetics bills in packs of 10 uptime checks. DEM RUM bills in packs of 100,000 page views. Logs charge per GB with 15-day searchable retention. Database Observability charges per physical or virtual database instance. Each dimension scales independently as your monitored resources grow.
Top-of-mind questions for buyers
You draw from one pool of units, but each resource type consumes at a different rate. Each network device or host uses one unit. Every three non-host cloud services use one unit. Every ten containers use one unit. Containers stretch your units furthest, while devices and hosts consume them fastest.
Application bills per application instance you monitor. DEM RUM bills per pack of 100,000 page views, so cost tracks web traffic volume. Logs bill per GB ingested, with searchable retention set at 15 days. Each area meters a different resource, so cost follows what you actually observe.
No. Each dimension bills separately, so you buy only the areas you need. You can combine application, network, DEM Synthetics, DEM RUM, logs, and database observability in any mix. Each scales on its own metric, and adding one area does not change the units for another.
www.solarwinds.com
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
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AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Updated weekly
By SolarWinds
By Dynatrace
Top
25
In Log Analysis
Top
10
In Generative AI, Log Analysis
Top
10
In Observability, Migration
Sentiment is AI generated from actual customer reviews on AWS and G2
Functionality
Ease of use
Customer service
Cost effectiveness
Positive reviews
Mixed reviews
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AI generated from product descriptions
Unified Observability Platform
Comprehensive visibility across applications, infrastructure, logs, databases, networks, and digital experiences through a single-pane-of-glass interface
AIOps and Machine Learning
AIOps enhanced with machine learning capabilities to simplify management of distributed environments and automatically prioritize alerts to reduce alert fatigue
Automated Instrumentation and Dependency Mapping
Automated instrumentation with dependency mapping and service relationship views to identify multi-level relationships across services
Open Source and Container Support
Support for open-source frameworks, container technologies, and third-party integrations for cloud-native environments
Rapid Deployment and Integration
Quick installation with automated setup and easy integration with SolarWinds Hybrid Cloud Observability for reduced time to value
AI-Powered Root Cause Analysis
Automatically investigates alerts and pinpoints root causes with 5x faster analysis capabilities.
Natural Language Query Interface
Enables querying of observability data using conversational natural language to identify issues and receive actionable insights.
Real-Time Anomaly Detection
Detects system anomalies in real-time to prevent incidents before they impact users.
OpenTelemetry Integration
Supports standardized OpenTelemetry integration for unified data collection across logs, metrics, and traces in cloud-native environments including Kubernetes, serverless, and microservices.
Multi-Tiered Storage Architecture
Implements multi-tiered storage and data management capabilities to optimize telemetry costs and achieve 30% to 50% cost savings.
Full-Stack Observability
End-to-end monitoring of AWS applications and infrastructure from code level insights to end-user tracing with robust configuration options
AI-Powered Root Cause Analysis
Davis AI engine performs precise root cause analysis showing causation and correlation to drive automated remediation and reduce mean time to resolution
Generative AI Application Monitoring
Real-time monitoring, optimization, and security of Generative AI applications, LLMs, and agentic workflows with cost optimization, hallucination detection, and PII leakage guardrails
Runtime Application Security
Built-in Runtime Application Self-Protection that autonomously detects and blocks threats across AWS-hosted applications with real-time vulnerability and threat detection
AWS Native Integration
Out-of-the-box compatibility with 100+ AWS native technologies including EC2, Lambda, ECS, EKS, Fargate, Bedrock, and EventBridge for correlated event and performance analysis
Validated by AWS Marketplace
FedRAMP
GDPR
HIPAA
ISO/IEC 27001
PCI DSS
SOC 2 Type 2
No security profile
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Standard contract
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Customer reviews
Hlulani K.
Solarwinds helps us to monitor and manage network devices and servers.
Reviewed on Aug 17, 2026
Review provided by G2
What do you like best about the product?
Reporting capabilities and that shows graphs and excel reports
What do you dislike about the product?
The system is sometimes slow to load pages.
What problems is the product solving and how is that benefiting you?
Network monitoring and producing reports to management
Higher Education
I like the SolarWinds platform. being able to view our entire network easily is very helpful.
Reviewed on Aug 17, 2026
Review provided by G2
What do you like best about the product?
Most helpful: Single-pane cross-stack visibility, NetFlow + traffic analytics for capacity planning, AI-assisted root-causing
Upsides: Reduces guesswork in incident response, Supports long-term capacity planning from historical trend data
Upsides: Reduces guesswork in incident response, Supports long-term capacity planning from historical trend data
What do you dislike about the product?
Complex setup and custom configuration can be difficult
What problems is the product solving and how is that benefiting you?
Supports forward planning with capacity and project planning, removes guesswork when something breaks
Hospital & Health Care
Highly Recommend SolarWinds Observability
Reviewed on Jul 31, 2026
Review provided by G2
What do you like best about the product?
SolarWinds Observability is extremely easy to use and gives our users quick access to performance information. I’ve had many customers praise how simple it is to find what they need and to see the status of devices in SolarWinds. They often compare it to other applications used within the company and point out how difficult it can be to locate information in other monitoring tools.
With SolarWinds, they can identify issues in the environment just by looking at the dashboards. It also helps them narrow down potential solutions and quickly confirm whether an issue is resolved after applying a “fix.” We don’t use all the modules in SolarWinds Observability due to corporate directives, but I believe it would be even easier if we did.
I also love how customizable everything is for reports, dashboards, and alerts through custom properties. Overall, I would highly recommend SolarWinds Observability because I’ve seen how much it has simplified our customers’ jobs.
With SolarWinds, they can identify issues in the environment just by looking at the dashboards. It also helps them narrow down potential solutions and quickly confirm whether an issue is resolved after applying a “fix.” We don’t use all the modules in SolarWinds Observability due to corporate directives, but I believe it would be even easier if we did.
I also love how customizable everything is for reports, dashboards, and alerts through custom properties. Overall, I would highly recommend SolarWinds Observability because I’ve seen how much it has simplified our customers’ jobs.
What do you dislike about the product?
The main issues I have with SolarWinds in our environment are around consistency and support. Many users have the ability to add devices, set up alerts, create reports, and modify dashboards, and everyone tends to do it differently. Because of that, I’ve had to build a lot of reports and widgets just to monitor what users are doing and to educate them on how they should be entering and maintaining information in our environment.
When we run into issues with SolarWinds itself, the response we get from SolarWinds often takes a long time before there’s a fix. In the meantime, I end up digging around to find a solution on my own, which pulls time away from my normal work assignments.
When we run into issues with SolarWinds itself, the response we get from SolarWinds often takes a long time before there’s a fix. In the meantime, I end up digging around to find a solution on my own, which pulls time away from my normal work assignments.
What problems is the product solving and how is that benefiting you?
Before SolarWinds, our network team had very little visibility into the performance of our network devices. SNMP traps were sent to our previous network monitoring tool, but alerting wasn’t reliable because SNMP traps aren’t a guaranteed method of communication. Other teams that owned network appliances also lacked visibility into how their devices were performing, so they would log into each device’s GUI whenever they needed to check performance.
With SolarWinds, everyone now has a single platform to use for performance information, along with a way to determine whether devices in the environment have issues that could affect their own devices. SolarWinds also lets us provide different teams with scheduled monthly reports on their devices—something they didn’t have access to before. Overall, this gives us much better visibility into the health of our environment.
With SolarWinds, everyone now has a single platform to use for performance information, along with a way to determine whether devices in the environment have issues that could affect their own devices. SolarWinds also lets us provide different teams with scheduled monthly reports on their devices—something they didn’t have access to before. Overall, this gives us much better visibility into the health of our environment.
Jose Alberto R.
Generalities
Reviewed on Jul 27, 2026
Review provided by G2
What do you like best about the product?
Unified visibility. Intuitive dashboards with hybrid systems and a good alert system which are complemented by AI in their new versions.
What do you dislike about the product?
Currently, I have not experienced any type of opportunity with the tool.
What problems is the product solving and how is that benefiting you?
I have total observability of the infrastructure status, so I can resolve alerts/events that arise at the moment and prevent any negative impact on the network.
Ariel R.
Efficient Infrastructure Monitoring with Fast Issue Resolution
Reviewed on Jul 22, 2026
Review provided by G2
What do you like best about the product?
I use SolarWinds Observability to monitor all my infrastructure in networking, servers, and applications. I really like the audit security feature. It works well for me, and overall, this space is something I enjoy. The initial setup was so easy.
What do you dislike about the product?
I find the connection to monitoring WAN on SD-WAN services potentially problematic.
What problems is the product solving and how is that benefiting you?
I use SolarWinds Observability to monitor my infrastructure, reducing issue response time and improving audit security.