Sold by: SolarWinds
Deployed on AWS
Unified observability, purpose-built for DevOps teams to gain comprehensive visibility for cloud-native, custom web applications.
4.3
Overview
SolarWinds Observability SaaS is purpose-built for DevOps and IT teams and provides unified and comprehensive visibility for cloud-native, custom web applications and from across the environment including applications, infrastructure, logs, databases, networks, and digital experiences.
Service relationship views, dependency maps, and multi-level drill-downs are built to ensure optimal service levels and user satisfaction with key business services.
Key Features
- Unified application and infrastructure data delivers comprehensive visibility
- Support for open-source frameworks, container technologies, and third-party integrations
- AIOps enhanced with machine learning to help simplify the management of distributed environments and reduce alert fatigue
- Automated instrumentation and dependency mapping
- Quick to install and easy to use for superior time to value
- Integrates easily with SolarWinds Hybrid Cloud Observability
For custom pricing options, including different Logs retention periods or a private contract, please contact Sales@SolarWinds.com for a private offer.
See Additional Support below to sign up for a free trial or a custom demonstration.
Highlights
- Eliminate tool sprawl and gain comprehensive, single-pane-of-glass visibility with actionable intelligence across applications, infrastructure, websites, databases, networks, and user experiences
- Accelerate issue resolution with built-in intelligence and actionable insights driven by data from across the environment
- Reduce alert fatigue with AIOps, machine learning (ML), and a customized metrics-powered solution designed to automatically prioritize and surface real problems
Details
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Deployed on AWS
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Buyer guide
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Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/month |
|---|---|---|
Application | Application Observability - Per Application Instance | $34.00 |
Network & Infrastructure | Network Device 1:1, Host 1:1, Non-host Cloud Svcs 3:1, Container 10:1 | $15.00 |
DEM Synthetics | Digital Experience Observability - Packs of 10 Uptime Checks | $13.00 |
DEM RUM | Digital Experience Observability - Packs of 100,000 page views | $13.00 |
Logs | Log Observability - Per GB and Searchable Retention at 15 days | $11.00 |
Database Observability | Database Observability - Per database instance, physical or virtual | $88.00 |
Dimensions summary
You buy this platform through separate usage units, each covering one monitoring area. You can combine them based on what you need to observe. Application charges per application instance. Network & Infrastructure uses ratio-based counting: network devices and hosts count 1:1, non-host cloud services 3:1, and containers 10:1. DEM Synthetics bills in packs of 10 uptime checks. DEM RUM bills in packs of 100,000 page views. Logs charge per GB with 15-day searchable retention. Database Observability charges per physical or virtual database instance. Each dimension scales independently as your monitored resources grow.
Top-of-mind questions for buyers
You draw from one pool of units, but each resource type consumes at a different rate. Each network device or host uses one unit. Every three non-host cloud services use one unit. Every ten containers use one unit. Containers stretch your units furthest, while devices and hosts consume them fastest.
Application bills per application instance you monitor. DEM RUM bills per pack of 100,000 page views, so cost tracks web traffic volume. Logs bill per GB ingested, with searchable retention set at 15 days. Each area meters a different resource, so cost follows what you actually observe.
No. Each dimension bills separately, so you buy only the areas you need. You can combine application, network, DEM Synthetics, DEM RUM, logs, and database observability in any mix. Each scales on its own metric, and adding one area does not change the units for another.
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
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By SolarWinds
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25
In Log Analysis
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10
In Generative AI, Log Analysis
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10
In Observability, Migration
Sentiment is AI generated from actual customer reviews on AWS and G2
Functionality
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Cost effectiveness
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AI generated from product descriptions
Unified Observability Platform
Comprehensive visibility across applications, infrastructure, logs, databases, networks, and digital experiences through a single-pane-of-glass interface
AIOps and Machine Learning
AIOps enhanced with machine learning capabilities to simplify management of distributed environments and automatically prioritize alerts to reduce alert fatigue
Automated Instrumentation and Dependency Mapping
Automated instrumentation with dependency mapping and service relationship views to identify multi-level relationships across services
Open-Source and Container Support
Support for open-source frameworks, container technologies, and third-party integrations for cloud-native environments
Rapid Deployment
Quick installation and easy configuration designed for rapid time to value with minimal setup complexity
AI-Powered Root Cause Analysis
Automatically investigates alerts and pinpoints root causes with 5x faster analysis capabilities.
Natural Language Query Interface
Enables querying of observability data using conversational natural language to identify issues and receive actionable insights.
Real-Time Anomaly Detection
Detects system anomalies in real-time to prevent incidents before they impact users.
OpenTelemetry Integration
Supports standardized OpenTelemetry integration for unified data collection across logs, metrics, and traces in cloud-native environments including Kubernetes, serverless, and microservices.
Multi-Tiered Storage Architecture
Implements multi-tiered storage and data management capabilities to optimize telemetry data retention and reduce storage costs.
Full-Stack Observability
End-to-end monitoring of AWS applications and infrastructure from code level insights to end-user tracing with robust configuration options
AI-Powered Root Cause Analysis
Davis AI engine performs precise root cause analysis showing causation and correlation to drive automated remediation and reduce mean time to resolution
Generative AI Application Monitoring
Real-time monitoring, optimization, and security of Generative AI applications, LLMs, and agentic workflows with cost optimization, hallucination detection, and PII leakage guardrails
Runtime Application Security
Built-in Runtime Application Self-Protection that autonomously detects and blocks threats across AWS-hosted applications with real-time vulnerability and threat detection
AWS Native Integration
Out-of-the-box compatibility with 100+ AWS native technologies including EC2, Lambda, ECS, EKS, Fargate, Bedrock, and EventBridge for seamless deployment and correlation
Standard contract
No
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Customer reviews
Ike E.
SolarWinds Observability Shines for Node Monitoring, Alerting, and Reporting
Reviewed on Nov 06, 2026
Review provided by G2
What do you like best about the product?
In SolarWinds Observability, the most useful features for me are node monitoring, alerting, and reporting.
What do you dislike about the product?
I dislike how complicated the management of certain SAM applications can be.
What problems is the product solving and how is that benefiting you?
It solves the problem of gaining visibility into the resources in our environment.
Steven T.
Continued Updates and New Integrations Keep It Relevant
Reviewed on Nov 05, 2026
Review provided by G2
What do you like best about the product?
There are continued updates and new integrations that keep it relevant
What do you dislike about the product?
Lack of certain options for map building, limitation of actions such as duplicating groups.
What problems is the product solving and how is that benefiting you?
It mainly has its use as an overall outlook of the network, and is used as a troubleshooting tool. The data collection is also great.
Derrick B.
Solarwinds: Highly Customizable, Cost-Effective, and Efficient Support
Reviewed on Nov 05, 2026
Review provided by G2
What do you like best about the product?
Solarwinds in general, is an amazing product. The ability to fine tune every aspect of the product makes this application viable for any solution. From a cost perspective, it is one of the most cost effective products on the market. The support that I received from Solarwinds, is 95% of the time, positive.
What do you dislike about the product?
Solarwinds would benefit from not putting products into purchasing boxes. Right now, we would employ observability, but the last package has 40% of products that we can't use... and the smaller bundle has 1 product that is in the large bundle that we NEED. So there is no benefit from either option.
What problems is the product solving and how is that benefiting you?
From a cost perspective, it is helpful to bundle these products to save money. From a line item perspective, it makes it easy for our contracts team, as it is just 1 line item. A single pane of glass helps us navigate across the various platforms.
Marcus V.
Centralized Visibility and Proactive Alerts that Accelerate Troubleshooting
Reviewed on Nov 04, 2026
Review provided by G2
What do you like best about the product?
What I like most is the centralized visibility of the network infrastructure. I can monitor bandwidth consumption and peak link usage on a single panel, which greatly speeds up troubleshooting when there is slowness or circuit drop. Historical graphs help me quickly identify whether a problem is isolated or recurring, and configurable alerts notify me before the impact reaches the end user. I also find the interface intuitive and easy to navigate, even for beginners.
What do you dislike about the product?
I feel that the learning curve for configuring alerts and custom dashboards is steeper than expected, and the documentation does not always cover specific day-to-day scenarios. In environments with many devices, some screens are slow to load, especially when querying long periods of history.
What problems is the product solving and how is that benefiting you?
We had difficulty quickly determining whether a slowdown or outage was in the network, the carrier's link, or the application, and diagnosis relied on manual checks across various equipment. With SolarWinds, we can monitor in one place the bandwidth consumption, peak usage, and status of links and devices. This helps us identify circuit saturation, validate stability after incidents, and verify link behavior with historical data. The result is faster troubleshooting, with less perceived downtime for the user and more substantiation when contacting carriers and other teams.
Food Production
Great product
Reviewed on Nov 04, 2026
Review provided by G2
What do you like best about the product?
It's highly configurable and generally very stable
What do you dislike about the product?
In the past when we have had issues with the platform the quality of support has been patchy.
What problems is the product solving and how is that benefiting you?
We find it invaluable as an all-in-one monitoring and alerting platform. We use IPAM extensively for IP address management, and each IT team relies on it as a first point of contact to quickly check whether anything needs attention when that priority ticket comes in. We also use the platform to download and store our Cisco configs. Our domain admins have a dashboard that contains lots of AD widgets where they can see account lockouts and changes to certain protected AD groups for instance. For the networks team they have instant visibility of network congestion points, over utilised interfaces etc.