Sold by: SolarWinds
Unified observability, purpose-built for DevOps teams to gain comprehensive visibility for cloud-native, custom web applications.
Sold by: SolarWinds
Overview
SolarWinds Observability SaaS is purpose-built for DevOps and IT teams and provides unified and comprehensive visibility for cloud-native, custom web applications and from across the environment including applications, infrastructure, logs, databases, networks, and digital experiences.
Service relationship views, dependency maps, and multi-level drill-downs are built to ensure optimal service levels and user satisfaction with key business services.
Key Features
- Unified application and infrastructure data delivers comprehensive visibility
- Support for open-source frameworks, container technologies, and third-party integrations
- AIOps enhanced with machine learning to help simplify the management of distributed environments and reduce alert fatigue
- Automated instrumentation and dependency mapping
- Quick to install and easy to use for superior time to value
- Integrates easily with SolarWinds Hybrid Cloud Observability
For custom pricing options, including different Logs retention periods or a private contract, please contact Sales@SolarWinds.com for a private offer.
See "Additional Support" below to sign up for a free trial or a custom demonstration.
Highlights
- Eliminate tool sprawl and gain comprehensive, single-pane-of-glass visibility with actionable intelligence across applications, infrastructure, websites, databases, networks, and user experiences
- Accelerate issue resolution with built-in intelligence and actionable insights driven by data from across the environment
- Reduce alert fatigue with AIOps, machine learning (ML), and a customized metrics-powered solution designed to automatically prioritize and surface real problems
Details
Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on contract duration. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Dimension | Description | Cost/month |
|---|---|---|
Application | Application Observability - Per Application Instance | $32.00 |
Network & Infrastructure | Network Device 1:1, Host 1:1, Non-host Cloud Svcs 3:1, Container 10:1 | $13.80 |
DEM Synthetics | Digital Experience Observability - Packs of 10 Uptime Checks | $12.00 |
DEM RUM | Digital Experience Observability - Packs of 100,000 page views | $12.00 |
Logs | Log Observability - Per GB and Searchable Retention at 15 days | $10.00 |
Database Observability | Database Observability - Per database instance, physical or virtual | $81.00 |
Vendor refund policy
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Support
Vendor support
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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Customer reviews
Robert P.
Good product for legacy environment, but lacking modern features
Reviewed on Feb 19, 2025
Review provided by G2
What do you like best about the product?
I like the new per-Node cost model. It is also a very mature product with good coverage of historical / on-prem environments. The flexibility of alerting is great too. The product is easy to use with a lot of documentation available. Users also find it easy to use. It's easy to ingegrate due to on-prem database. Implementation is relatively easy too.
What do you dislike about the product?
We have issues with stability and reliability of the product sometimes. Also it's still far behind competition when it comes to Cloud and containter based monitoring, AI features and log monitoring. Customer support is not great, with support reps not looking into root causes and just trying to clear or reinstall things.
What problems is the product solving and how is that benefiting you?
SolarWindes provide in-depth monitoring of on-prem environments, servers, network devices etc. It allows us to pick up issues quickly and the product is easy to use for our users.
Leave a comment0 comments
nguyen t.
It's conise and useful to manage server and network
Reviewed on Jan 23, 2025
Review provided by G2
What do you like best about the product?
give the error right away if anything changes
What do you dislike about the product?
Needs better UI since lots of things compress
What problems is the product solving and how is that benefiting you?
server down
Adya charan D.
All OK
Reviewed on Dec 18, 2024
Review provided by G2
What do you like best about the product?
Its good for Mnitoring servers and creating an auto tickets its good .
What do you dislike about the product?
Resource Monitoring is very Good even its auto recovered the mesage.
What problems is the product solving and how is that benefiting you?
NO Problme , its little bit slow to open the platform
Internet
Great service, graphs and charts to see by the minute updates to help monitor your data.
Reviewed on Nov 19, 2024
Review provided by G2
What do you like best about the product?
The feature i like most are the pie charts and maps, they are very easy to read and you can glance at them to get a lot of info on my data. Also customer service is top notch, any issue they have the answer or can give pointer on how to configure any thing you may need.
What do you dislike about the product?
The feature i like least are the emails, they can be written better to show whats going on and not have to login to SW to check whats going on.
What problems is the product solving and how is that benefiting you?
Solarwinds help me find what NIDS may be down and can provide an indepth analysis.
Apparel & Fashion
Solar Winds Observability has Saves Us Multiple Times
Reviewed on Oct 17, 2024
Review provided by G2
What do you like best about the product?
How much data and insight you can receive over your entire network.
What do you dislike about the product?
As of now, I have zero complaints. It has saved us 5 times since having this up and running.
What problems is the product solving and how is that benefiting you?
Before we had this up and running, our data center would completley go dead due to power outages. The last team had did a half job of setting up PRTG and we wouldnt know the data center would go offline until we heard from a user that something wasnt working. Now, we are able to receive alerting the correct way and be able to respond proactively instead of reactively like before.