Sold by: SolarWinds
Deployed on AWS
Unified observability, purpose-built for DevOps teams to gain comprehensive visibility for cloud-native, custom web applications.
4.3
Overview
SolarWinds Observability SaaS is purpose-built for DevOps and IT teams and provides unified and comprehensive visibility for cloud-native, custom web applications and from across the environment including applications, infrastructure, logs, databases, networks, and digital experiences.
Service relationship views, dependency maps, and multi-level drill-downs are built to ensure optimal service levels and user satisfaction with key business services.
Key Features
- Unified application and infrastructure data delivers comprehensive visibility
- Support for open-source frameworks, container technologies, and third-party integrations
- AIOps enhanced with machine learning to help simplify the management of distributed environments and reduce alert fatigue
- Automated instrumentation and dependency mapping
- Quick to install and easy to use for superior time to value
- Integrates easily with SolarWinds Hybrid Cloud Observability
For custom pricing options, including different Logs retention periods or a private contract, please contact Sales@SolarWinds.com for a private offer.
See Additional Support below to sign up for a free trial or a custom demonstration.
Highlights
- Eliminate tool sprawl and gain comprehensive, single-pane-of-glass visibility with actionable intelligence across applications, infrastructure, websites, databases, networks, and user experiences
- Accelerate issue resolution with built-in intelligence and actionable insights driven by data from across the environment
- Reduce alert fatigue with AIOps, machine learning (ML), and a customized metrics-powered solution designed to automatically prioritize and surface real problems
Details
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Deployed on AWS
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AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/month |
|---|---|---|
Application | Application Observability - Per Application Instance | $34.00 |
Network & Infrastructure | Network Device 1:1, Host 1:1, Non-host Cloud Svcs 3:1, Container 10:1 | $15.00 |
DEM Synthetics | Digital Experience Observability - Packs of 10 Uptime Checks | $13.00 |
DEM RUM | Digital Experience Observability - Packs of 100,000 page views | $13.00 |
Logs | Log Observability - Per GB and Searchable Retention at 15 days | $11.00 |
Database Observability | Database Observability - Per database instance, physical or virtual | $88.00 |
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
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AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Updated weekly
By SolarWinds
By Dynatrace
Top
25
In Log Analysis
Top
10
In Generative AI, Log Analysis
Top
10
In Observability, Migration
Sentiment is AI generated from actual customer reviews on AWS and G2
Functionality
Ease of use
Customer service
Cost effectiveness
Positive reviews
Mixed reviews
Negative reviews
AI generated from product descriptions
Unified Observability Platform
Comprehensive visibility across applications, infrastructure, logs, databases, networks, and digital experiences through a single-pane-of-glass interface
AIOps and Machine Learning
AIOps enhanced with machine learning capabilities to simplify management of distributed environments and automatically prioritize alerts to reduce alert fatigue
Automated Instrumentation and Dependency Mapping
Automated instrumentation with dependency mapping and service relationship views to identify multi-level relationships across services
Open Source and Container Support
Support for open-source frameworks, container technologies, and third-party integrations for cloud-native environments
Rapid Deployment and Integration
Quick installation with automated setup and easy integration with SolarWinds Hybrid Cloud Observability for reduced time to value
AI-Powered Root Cause Analysis
Automatically investigates alerts and pinpoints root causes with 5x faster analysis capabilities.
Natural Language Query Interface
Enables querying of observability data using conversational natural language to identify issues and receive actionable insights.
Real-Time Anomaly Detection
Detects system anomalies in real-time to prevent incidents before they impact users.
OpenTelemetry Integration
Supports standardized OpenTelemetry integration for unified data collection across logs, metrics, and traces in cloud-native environments including Kubernetes, serverless, and microservices.
Multi-Tiered Storage Architecture
Implements multi-tiered storage and data management capabilities to optimize telemetry costs and achieve 30% to 50% cost savings.
Full-Stack Observability
End-to-end monitoring of AWS applications and infrastructure from code level insights to end-user tracing with robust configuration options
AI-Powered Root Cause Analysis
Davis AI engine performs precise root cause analysis showing causation and correlation to drive automated remediation and reduce mean time to resolution
Generative AI Application Monitoring
Real-time monitoring, optimization, and security of Generative AI applications, LLMs, and agentic workflows with cost optimization, hallucination detection, and PII leakage guardrails
Runtime Application Security
Built-in Runtime Application Self-Protection that autonomously detects and blocks threats across AWS-hosted applications with real-time vulnerability and threat detection
AWS Native Integration
Out-of-the-box compatibility with 100+ AWS native technologies including EC2, Lambda, ECS, EKS, Fargate, Bedrock, and EventBridge for correlated event and performance analysis
Validated by AWS Marketplace
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GDPR
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ISO/IEC 27001
PCI DSS
SOC 2 Type 2
No security profile
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Standard contract
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Customer reviews
Hospital & Health Care
Couldn't live without it.
Reviewed on Apr 14, 2026
Review provided by G2
What do you like best about the product?
It allow me to quickly and accurately see what is going wrong and where so that I may rectify the issue with minimal or no disruption to patient healthcare.
What do you dislike about the product?
The price (This is just to get to the 31 characters required).
What problems is the product solving and how is that benefiting you?
It lets me know the state of my servers and applications and when something is going wrong. I can use it to quickly drill down to the actual issue which helps me fix the root cause minimising any disruption to patient healthcare.
Furqan A.
User Friendly and Easy Monitoring Tool
Reviewed on Apr 11, 2026
Review provided by G2
What do you like best about the product?
SolarWinds is very user-friendly and easy to use, with an attractive GUI. The best part is that we can configure devices without logging in to the CLI, with the help of SolarWinds.
What do you dislike about the product?
Nothing, because it doesn’t seem to be missing any features. From a commercial perspective, though, it may ultimately come down to how its price compares with competitors. That could be the real game changer.
What problems is the product solving and how is that benefiting you?
It continuously monitors the network and sends alerts to the respective team, which helps minimize downtime.
Computer & Network Security
Network Monitoring Tool
Reviewed on Apr 09, 2026
Review provided by G2
What do you like best about the product?
Solarwinds is still, at its core, a network monitoring tool. It does a good job of alerting you when there are issues within your network, and it’s also getting better at indicating when problems might arise in the future.
It also offers a lot of integrations with other parts of IT, which helps reduce investigation time when you’re tracking down the cause of an issue.
It also offers a lot of integrations with other parts of IT, which helps reduce investigation time when you’re tracking down the cause of an issue.
What do you dislike about the product?
Lots of AI. There are a lot of tools included, but they aren’t necessarily what you want or need to set up in your environment.
What problems is the product solving and how is that benefiting you?
It gives us the ability to monitor our network and understand what’s happening at any given moment, what has happened in the past, and potentially what may happen next.
Information Technology and Services
It's been a little buggy at times, but overall good.
Reviewed on Apr 01, 2026
Review provided by G2
What do you like best about the product?
Ease of use is a big thing for our team and company.
What do you dislike about the product?
Probably just the occasional bug after patching.
What problems is the product solving and how is that benefiting you?
Helping minimize downtime for other teams in our company
Thisal R.
Unified, Intuitive Observability with Powerful Alerting
Reviewed on Mar 06, 2026
Review provided by G2
What do you like best about the product?
What I like most about SolarWinds Observability is its unified visibility across infrastructure, applications, and logs in a single platform. The dashboards are intuitive, and the alerting capabilities help quickly identify performance issues before they impact users. It also integrates well with cloud environments, making monitoring and troubleshooting much more efficient.
What do you dislike about the product?
Some advanced configurations and dashboards require a learning curve, and customization options for alerts and reports could be more flexible for complex environments.
What problems is the product solving and how is that benefiting you?
SolarWinds Observability helps centralize monitoring across infrastructure, applications, and logs, reducing the need to use multiple tools. This improves visibility into system performance, speeds up troubleshooting, and helps identify issues proactively before they impact users.