Overview
SolarWinds Observability SaaS is purpose-built for DevOps and IT teams and provides unified and comprehensive visibility for cloud-native, custom web applications and from across the environment including applications, infrastructure, logs, databases, networks, and digital experiences.
Service relationship views, dependency maps, and multi-level drill-downs are built to ensure optimal service levels and user satisfaction with key business services.
Key Features
- Unified application and infrastructure data delivers comprehensive visibility
- Support for open-source frameworks, container technologies, and third-party integrations
- AIOps enhanced with machine learning to help simplify the management of distributed environments and reduce alert fatigue
- Automated instrumentation and dependency mapping
- Quick to install and easy to use for superior time to value
- Integrates easily with SolarWinds Hybrid Cloud Observability
For custom pricing options, including different Logs retention periods or a private contract, please contact Sales@SolarWinds.com for a private offer.
See "Additional Support" below to sign up for a free trial or a custom demonstration.
Highlights
- Eliminate tool sprawl and gain comprehensive, single-pane-of-glass visibility with actionable intelligence across applications, infrastructure, websites, databases, networks, and user experiences
- Accelerate issue resolution with built-in intelligence and actionable insights driven by data from across the environment
- Reduce alert fatigue with AIOps, machine learning (ML), and a customized metrics-powered solution designed to automatically prioritize and surface real problems
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Pricing
Dimension | Description | Cost/month |
---|---|---|
Application | Application Observability - Per Application Instance | $32.00 |
Network & Infrastructure | Network Device 1:1, Host 1:1, Non-host Cloud Svcs 3:1, Container 10:1 | $13.80 |
DEM Synthetics | Digital Experience Observability - Packs of 10 Uptime Checks | $12.00 |
DEM RUM | Digital Experience Observability - Packs of 100,000 page views | $12.00 |
Logs | Log Observability - Per GB and Searchable Retention at 15 days | $10.00 |
Database Observability | Database Observability - Per database instance, physical or virtual | $81.00 |
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Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
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Customer reviews
Smart alerts have reduced downtime and improved proactive monitoring across environments
What is our primary use case?
After joining Accenture company, I have been directly using SolarWinds Hybrid Cloud Observability for monitoring purposes for all network devices.
We are using SolarWinds Hybrid Cloud Observability for network purposes to monitor network devices such as Cisco and firewall equipment.
We use SolarWinds Hybrid Cloud Observability to monitor our network devices such as routers, switches, and firewalls. For example, if a router CPU or interface utilization goes above the threshold, SolarWinds Hybrid Cloud Observability sends an alert. We then check the device's status, review performance graphs, and identify what's causing the spike, such as high traffic or a faulty interface. This helps us to take quick action before it impacts the user or they lose some connectivity on the interface.
Apart from monitoring network devices, we also use SolarWinds Hybrid Cloud Observability to track our performance, check application health, and review traffic trends. It helps us quickly find the root cause of issues by showing details, metrics, and logs in one place. We also use it to generate reports and share updates with the team.
SolarWinds Hybrid Cloud Observability has helped our organization stay on top of network and system performance. It allows us to spot and fix issues quickly, reducing downtime and keeping us happy. The clear dashboard, alerts, and reports make monitoring easier and save our team a lot of time. Overall, it has improved efficiency and given us better visibility across both cloud and on-premise environments.
What is most valuable?
All-in-one visibility in SolarWinds Hybrid Cloud Observability is one feature that stands out. It lets you monitor every server, application, cloud, and on-premises from a single dashboard. This is the main benefit. Smart Alert is also a valuable feature. We get a notification whenever any utilization goes high, an interface is down, a circuit is down, or BGP is down.
Smart Alerts in SolarWinds Hybrid Cloud Observability has been really helpful for our team. For instance, one day, a switch interface started hitting high utilization, which would have caused slowness in network traffic. SolarWinds Hybrid Cloud Observability sent an alert immediately, so we could check the devices and fix the issue before users noticed any problem. Without Smart Alerts, we might have found out much later, causing downtime or performance issues.
The dependency mapping feature is another notable aspect. It shows how devices and applications are connected, which helps us quickly find the root cause of a problem instead of guessing. We also find the reporting and historical data very useful. It helps track our trends over time and plan for capabilities or upgrades.
With SolarWinds Hybrid Cloud Observability, our team has been able to respond to issues much faster. Alerts let us fix problems before users are notified, which has significantly reduced downtime by around 30 to 40%. The dashboard and reports also save our team approximately two or three hours per day that we can now spend on other tasks. Overall, it has made our network management more efficient and proactive.
What needs improvement?
SolarWinds Hybrid Cloud Observability could be improved in several ways. It feels slow sometimes, especially when handling large amounts of data. The initial setup and configuration can also be complex for new users. If it were faster and easier to set up with simple dashboards for quick insights, it would be even better.
Customer support could be quicker and more responsive with urgent issues. Integration with third-party tools could be smoother, making it easier to connect with other systems we use. The dashboard could also be simpler for quick insights. More guidance or templates for new users would be helpful during onboarding.
Report customization is another area that could be improved. While the built-in reports are useful, being able to create more flexible and tailored reports would enhance our experience.
For how long have I used the solution?
I have been using SolarWinds Hybrid Cloud Observability for two years at Accenture, where I joined as a fresher in the networking field.
What other advice do I have?
I would rate SolarWinds Hybrid Cloud Observability eight out of 10 due to issues with speed and setup.
In our organization, SolarWinds Hybrid Cloud Observability is deployed in a hybrid cloud setup. It monitors both our on-premises systems and our cloud environments, such as AWS and Azure .
We use both AWS and Azure with SolarWinds Hybrid Cloud Observability. Currently, we use Azure slightly more for our main workload, but AWS is also monitored for specific applications and servers. This allows us to keep track of performance and issues across both cloud environments.
We acquired SolarWinds Hybrid Cloud Observability directly from SolarWinds, and it's connected to our cloud and on-premises system. Our company does not have any other business relationship with SolarWinds besides being a customer. We are not a partner or reseller.
It's easy and quite simple, but SolarWinds Hybrid Cloud Observability could improve the interface to make it more useful. We should have an option for speed also. Overall, it's good.
Which deployment model are you using for this solution?
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
All Round Monitoring - Out of the box
Secondly, the simplicity of using the product from a user perspective. It does not require you to edit any config files, or keep a track of files to set up and modify your monitoring needs
Longtime SolarWinds user & Thwack member.
Effortless monitoring of a vast environment from a single, unified platform
* Flexible Licensing (Combines multiple modules like Network Performance Monitor (NPM), Server & Application Monitor (SAM), Log Analyzer, IP Address Manager (IPAM), and more into a single platform)