SolarWinds Observability SaaS
SolarWindsExternal reviews
837 reviews
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Single pane of Glass visibility
What do you like best about the product?
Easy to manage,clean dashboard,can manage both server and network infrastructure in a single dashboard
What do you dislike about the product?
There are some integration issues with different platforms like meraki still needs to be worked upon
What problems is the product solving and how is that benefiting you?
It is possible to monitor, troubleshoot, and configure devices using the same tool.
Good observability system for simpler systems, but a downgrade from Papertrail
What do you like best about the product?
Nice UI. Fairly powerful alerting system. Cost effective. Fairly easy to implement by connecting it to our various microservices. Easy. We use it constantly since we got it.
What do you dislike about the product?
Slack notifications were significantly downgraded in the recent forced migration from Papertrail. It is a meaningful issue that hurts usability. Customer support has been unhelpful when it comes to this, waiting for their feedback for some weeks now.
What problems is the product solving and how is that benefiting you?
The system has been pretty useful for keeping tabs on our complex IT setup. The platform integrates various monitoring tools, which simplifies how we track our servers, applications, and cloud services. It's particularly good at handling real-time logs, helping us catch and address issues quickly. It has pretty good alerting and helps us keep on top of errors in our various environments.
Good product for legacy environment, but lacking modern features
What do you like best about the product?
I like the new per-Node cost model. It is also a very mature product with good coverage of historical / on-prem environments. The flexibility of alerting is great too. The product is easy to use with a lot of documentation available. Users also find it easy to use. It's easy to ingegrate due to on-prem database. Implementation is relatively easy too.
What do you dislike about the product?
We have issues with stability and reliability of the product sometimes. Also it's still far behind competition when it comes to Cloud and containter based monitoring, AI features and log monitoring. Customer support is not great, with support reps not looking into root causes and just trying to clear or reinstall things.
What problems is the product solving and how is that benefiting you?
SolarWindes provide in-depth monitoring of on-prem environments, servers, network devices etc. It allows us to pick up issues quickly and the product is easy to use for our users.
Matured product for your device monitoring
What do you like best about the product?
We are a user of Solarwinds NPM from last 3+ years. This product is allowing us to monitor 700+ Virtual Firewalls of different vendors hosted as NFV devices on prem. We are able to monitor and act immediately using its integration to create tickets on salesforce and trigger emails. We are also able to generate reports using its easy to use feature. This helps in generating reports and sharing with upper management for review. In simple words, it does best whats its supposed to do and brings ease for the users in implementing. Auto discovery is one great feature.
What do you dislike about the product?
Although it has a bigger community where you can find answers to your questions. However, their customer support is not that great. We feel that there is huge delay in raising query vs getting response back from them, We are a regular user of this product..almost daily basis and so we need them to provide us immediate response when in need so that we solve the issue.
What problems is the product solving and how is that benefiting you?
To manage multiple firewalls hosted by us on prem across wide customer base, we wanted a monitoring solution that is stable, matred and provides redundancy. Multi tenancy is one great and best feature which helps us to manage multiple firewalls with conflicting IPs byt moving them into different groups.
Good
What do you like best about the product?
It helps to maintain,detect the issues of the applications increasing the productivity.It ensures availability and scalability so it will be beneficial in future.
What do you dislike about the product?
It can be more user friendly and can improve more.
What problems is the product solving and how is that benefiting you?
It helps to gain experience in cloud and on Prem environment with hybrid facilities.
Recommended product
What do you like best about the product?
continuously analyses your entire virtualized environment for potential vulnerabilities.
What do you dislike about the product?
Fully functional for 30 days are not sufficient, it should be more 10 to 15 days
What problems is the product solving and how is that benefiting you?
it helps us to continuously analyses our entire virtualized environment for potential vulnerabilities.
I am working on solarwinds in last 6 years specially their n/w analyzer and firewall.
What do you like best about the product?
I like the reports and their easy interface it easy easy to present the report
What do you dislike about the product?
it will take high resource to work. mostly it make server slow
What problems is the product solving and how is that benefiting you?
Most of the time I am confused regaring my utilization and performance, solarwinds solve the issue quite effectively.
Solarwinds EOC
What do you like best about the product?
It is single tool which can be used to manage your entire enterprise infrastructure. You can have a single pane of glass
What do you dislike about the product?
Node/interface based licensing can be expensive
What problems is the product solving and how is that benefiting you?
You can monitor your complete network and easily detect faults and get alerts. Its easy to use and navigate.
My Solarwinds review
What do you like best about the product?
Can configured multiple dashboards, easy to configure any device for monitoring
What do you dislike about the product?
Strings or values required to configure the devices which sometime can be a bit hard
What problems is the product solving and how is that benefiting you?
Network monitoring and capacity management
A handy tool to know about port information.
What do you like best about the product?
VLAN information is displayed on port click
What do you dislike about the product?
The port security info is missing.
Licensing.
Licensing.
What problems is the product solving and how is that benefiting you?
Saves admin time on searching specific VLAN and port info that he needs to fix IT faults.
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