SolarWinds Observability SaaS
SolarWindsExternal reviews
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SolarWinds review
What do you like best about the product?
Great to use powerful software with great support
What do you dislike about the product?
Their is a lot to learn to utiloze the power of SolarWinds and it can take a while to get a handle on it.
What problems is the product solving and how is that benefiting you?
Remote access and monitoring.
Very useful software for monitoring our own applications
What do you like best about the product?
We love the integration with both AWS (Amazon Web Services) and Microsoft Azure, along with the ability to build our own monitors. We've been able to add custom Glassfish and Tomcat monitoring.
What do you dislike about the product?
Still very Microsoft focussed, it would be good to see more attention to linux. More focus also needed on removing Network Atlas
What problems is the product solving and how is that benefiting you?
We need timely and accurate monitoring of our business applications. Our support team have been able to move away from the unreliable Nagios system, they now have a dashboard that shows them exactly what they need.
Recommendations to others considering the product:
Download the trial and give it a try.
SAM is an intuitive and feature rich monitoring solution
What do you like best about the product?
We bought SAM largely for the built-in monitoring, but it has turned out to be very easy for us to build our own templates to monitor applications specific to our environment. In addition, the Thwack community permits the sharing of templates which makes the solution even more powerful.
What do you dislike about the product?
I find the licensing model to be less than ideal. I don't hate it, but I just don't love it. But, to be honest I have not got a better solution either.
What problems is the product solving and how is that benefiting you?
SAM has been an important tool in our strategy to be more proactive and discover/resolve minor issues before they blow up into huge issues. Abilities such as alerting on a service crashing and automatically restarting it, or specific app templates for Exchange and SQL with a large number of items to monitor give deep insight into these mission critical apps. In addition the built in documentation does more than just tell you when something passes a threshold, it gives a reference to what the parameter means so you can determine if you need to adjust the threshold for your environment.
Recommendations to others considering the product:
I do not have extensive experience with competitive products, but you should take a look at this solution.
Great support
What do you like best about the product?
Solar winds is amazing for keeping all your clients up and running. We have been able to stop problems before they were huge issues because of the monitoring.
What do you dislike about the product?
The dashboard is laid out in what I consider to be an unconventional way, but it's tolerable.
What problems is the product solving and how is that benefiting you?
Solar winds is amazing for keeping all your clients up and running. We have been able to stop problems before they were huge issues because of the monitoring.
Excellent for monitoring systems for outages.
What do you like best about the product?
Almost real time alerts of system failures, to aid in call volumes coming in.
What do you dislike about the product?
Too much information sometimes displayed.
What problems is the product solving and how is that benefiting you?
I monitor all systems for failure, disk usage, etc... it helps to know when something is down, so I know that users are about to start calling.
Review on solarwinds
What do you like best about the product?
It Monitor applications in the cloud via an agent and by using information from your cloud provider's APIs
What do you dislike about the product?
Even though the product is excellent. However if the prices can be brought down a little bit, that would be awesome.
What problems is the product solving and how is that benefiting you?
network statistics, server downtime, resources utilization, etc.
Recommendations to others considering the product:
it is a great product...worth investing.
Performance monitoring at another level
What do you like best about the product?
SolarWinds Server and Application Monitor allows monitoring to become much more than traditional monitoring. With SAM you can see the actual performance of the applications - what the end user experiences, not just what's happening on the hardware. There are many built in monitors so getting started is actually very easy.
What do you dislike about the product?
SAM is simple to set up, but can be complex to fully implement. This is actually a feature and a good aspect of the system, but can be difficult or discouraging for new users to the product.
What problems is the product solving and how is that benefiting you?
We now monitor what the users see. In other monitoring solutions you can see metrics on the servers and up/down status, but not really see performance. With SAM we get both.
Recommendations to others considering the product:
Download the free trial and see for yourself.
SAM Does It All
What do you like best about the product?
Out of the box, you are ready to monitor your entire network. The agentless design makes it easy to deploy across your network
What do you dislike about the product?
Monitoring your entire environment may require multiple pollers There is a limit of 12,000 components per poller, which can be used up quickly depending upon what is being monitored.
What problems is the product solving and how is that benefiting you?
We were able to monitor all servers, their application status, and hardware components with a single tool
Monitoring for any and all applications
What do you like best about the product?
The flexibility of the custom script monitors opens up the world for my app metrics.
What do you dislike about the product?
Lack of real-time polling capabilities without agents
What problems is the product solving and how is that benefiting you?
We monitor all of our infrastructure applications through URL checks, service and process monitors, performance monitoring, log file parsing, and custom *nix and PowerShell scripts for everything else.
Great tool for knowing what's going on in your environment
What do you like best about the product?
You can customize what you want to monitor and how, and also set up notifications for specific events.
What do you dislike about the product?
Depending on the size and complexity of your environment it can take awhile to fine tune it to do what you want.
What problems is the product solving and how is that benefiting you?
We needed something to help us catch potential problems before they started to affect production servers and applications, such as low disk space or issues with SQL databases. SAM allows us to be notified about these so we can address them before they have a negative impact on our end users.
Recommendations to others considering the product:
It's definitely worth trying a demo.
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