SolarWinds Observability SaaS
SolarWindsExternal reviews
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Great, but others can do more
What do you like best about the product?
I really enjoyed using Pingdom, but our needs grew- and we've now made efforts to implement other tools.
What do you dislike about the product?
We've done some digging, and we've found that we can merge about 3 tools into one- and reduce our monthly spend by quite a bit.
What problems is the product solving and how is that benefiting you?
We've found it to be an amazing tool to encourage our customers to utilize more products and solutions within our own offering.
Recommendations to others considering the product:
We've come to realize that Ppingdom is a great tool to start with, accelerating growth pushes us to gain more data/security/monitoring across our stacks- so a migration to another tool will soon ensue.
Solarwinds SAM - for monitoring applications and servers
What do you like best about the product?
Solarwinds SAM allows you to monitor servers or specific interface on a server (HDD, RAM, CPU Utilization), and applications. Custom templates are available within the application and more can be downloaded from the Solarwinds Community, and yet user can create their own templates. Monitoring is pretty comprehensive and accurate. User can setup dashboards on what they would prefer to monitor.
What do you dislike about the product?
Solarwinds SAM has a learning curve, which probably all such tools have. In addition, we ran into several problems, such as slow response time, interface not responding, events emails not getting triggered. Another thing to dislike is how hard it is to give correct and restricted to other users (not admins). It would be helpful if there were some template dashboards readily available in SAM.
What problems is the product solving and how is that benefiting you?
Solarwinds SAM is primarily used in our company for immediate notification of any issues with Servers or the applications running on those servers.
Recommendations to others considering the product:
SolarWinds SAM has a learning curve, but once you get over it, it is awesome. The SolarWinds Community support is great as well.
Experience from integration
What do you like best about the product?
Integration capabilities with ServiceNow is good
What do you dislike about the product?
No major observable issues seen. Some of the customers concerned about pricing
What problems is the product solving and how is that benefiting you?
To pin point network issues in organizations
Slick.
What do you like best about the product?
I like the built in integrations to send information both directions, allowing end users to get all the information they need in 1 spot.
What do you dislike about the product?
Each alert needed to be set up individually, it would be great if there was a machine learning option.
What problems is the product solving and how is that benefiting you?
Visualization and quick resolution to outages, in some cases before they are even noticed by the end users.
Global Monitor Connector
What do you like best about the product?
Ability to capture information and have a single pane of glass view along with other devices
What do you dislike about the product?
Nothing at this point has been uncovered to not like
What problems is the product solving and how is that benefiting you?
Number of devices used globally needed to have monitoring on performance
Easy to maintain
What do you like best about the product?
No many upgrades to the application were required
What do you dislike about the product?
We depended on another team to complete testing, I would like to see backed validation
What problems is the product solving and how is that benefiting you?
Alerts and monitoring, that trigger ticket creation
Streamline Network Performance to your instance
What do you like best about the product?
The ability to monitor all connected systems is a major win for our company. That's what this app does best.
What do you dislike about the product?
There's a big of a learning curve to using this application. They could make it more user friendly.
What problems is the product solving and how is that benefiting you?
The ability to quickly get information about a system that is down. This app does deliver that after some configuration.
Solarwinds has taken us to the next level
What do you like best about the product?
SolarWinds does a great job delivering great storage options to MSPs for bundling and deliverability to their IT customers. The best part is that we can easily tell our customers exactly what they are going to get for their money. Everyone is happy!
What do you dislike about the product?
I wish that Solarwinds had a better tool for analytics and reporting on the financial and operational side. It can me a pain to always export the data in annoying spreadsheets.
What problems is the product solving and how is that benefiting you?
We are able to scale SolarWinds storage solution to accommodate just one computer to an entire feel of endpoints.
Recommendations to others considering the product:
You should strongly consider SolarWinds Storage solutions if you are a managed service provider. I think you will be pleasantly surprised.
Configuration and management of Solarwinds for Enterprise services
What do you like best about the product?
Ease of use: in a nutshell it's robust easy to install configure and very easy to monitor.
What do you dislike about the product?
I don't like how Importing of old files and configuration, such as old Visio portfolios work. Very specific on the requirements. For us at least making us do a lot of work from scratch.
What problems is the product solving and how is that benefiting you?
It is the baseline for capture and continuously monitoring out environment. Automated alerts call technicians in.
Recommendations to others considering the product:
It's a great tool with a large feature set. I would recommend it for large companies.
Good value for the money
What do you like best about the product?
Solarwinds is our main network management and monitoring platform, and NTA is a part of it. Netflow is a essential part of network analysis and troubleshooting, so NTA does what is supposed to do. It also provides more information like CBQoS, which is completely different from netflow but it does help, not many tools offer that option. NTA also drills down to conversations to get specific details about it.
What do you dislike about the product?
NTA has issues with some forms of flow packets that they claim to be compatible, like cflowd. Also, it is not possible to aggregate conversations or traffic from multiple sources, something that you can do with its competitors.
What problems is the product solving and how is that benefiting you?
Netflow analysis not only helps to troubleshoot and get specific data, it also provides our Information Security team a source of data to find or detect anomalies in our network traffic.
Recommendations to others considering the product:
It gives you a lot of value for what you pay, but it's getting behind the competition. There are more advanced and not expensive netflow tools in the market. If netflow is the only feature you need it's best to look at other options.
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