Mindtickle
MindTickleExternal reviews
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MindTickle Best Sales Training Onboarding Platform and Customer Service
What do you like best about the product?
Provides a platform for the entire team to gain information and content in one spot that helps them learn, message and sell more effectively. I really like that the modules are available so the learner can view and/or go back and revisit information at the time of need or at a best time for them. I like the ability to upload Mp4 recordings from your computer and provide a Q&A using different types of set ups e.g. multiple choice, matching, True and False statements and filling in the boxes with the answer. The modules allow best practice sharing directly from colleagues; the sales people who they gain insights from. You can choose who you want to present on each module so you can use internal experts or learnings from e.g. YouTube presentations - whoever has the most expertise.. Lastly, it provides Marketing with a venue to deliver Field Sales important updates.
What do you dislike about the product?
For me it took awhile to learn how to set up and create each MindTickle Series and their associated modules. It took more time than I thought it would and while customer care is super receptive and quick to respond most of the time my customer care person was in India in a different time zone and as much as we tried, often understanding my customer service person was super challenging. Communication has been challenging but we get through it.
What problems is the product solving and how is that benefiting you?
It has been a tremendous solution to onboarding new sales hires. The Mindtickle Series provides all of our hires with their home study work and now has a check list road map for the new hires. It also provides an avenue to celebrate top performers which is very motivating to the team. It is also great because as the Administrator I can view the analytics and see who is completed what modules and how they are doing on the quizzes. This allows me to hold them accountable and also informs me on areas where more training is needed. Their managers can also view the analytics to stay on top of their new hire's learnings as well. Additionally, it has solved the challenge of getting out new information to our national team. For example if we have a new competitor, we can provide responses via a MindTickle module or if we have a new product or product extension the whole team can learn the detail and messaging using the MindTickle platform.
Recommendations to others considering the product:
You won't be disappointed.
Mindtickle offers new possibilities to communicate with our personnel
What do you like best about the product?
I like the possibility to give and gather feedback. I also like that Mindtickle is easy to use, and for example videos are quickly uploaded. And the mobile app.
What do you dislike about the product?
We do not need the many notification emails that seem to be default. We would also like there to be a discussion possibility visible to all users.
What problems is the product solving and how is that benefiting you?
Especially the analytics are of great value. There we see the number of viewers, what people like to read and watch and what not.
Great learning & content management tool with strong engagement and analytics features
What do you like best about the product?
- Quick and easy start to create and share content
- Analytics can be as simple or as complex as needed
- Varied tools for assessments
- Nice tools for interactivity and giving feedback
- Mobile application is a great addition
- Constantly improving and adding new features
- Analytics can be as simple or as complex as needed
- Varied tools for assessments
- Nice tools for interactivity and giving feedback
- Mobile application is a great addition
- Constantly improving and adding new features
What do you dislike about the product?
- At some point (on the admin side) the UI can be a bit confusing.
- Some small things that need improvement, but are being worked on as of writing these lines.
- Some small things that need improvement, but are being worked on as of writing these lines.
What problems is the product solving and how is that benefiting you?
- Training for employees which are in another country
- Understanding engagement levels of different employees/territories helps pinpoint areas that need addressing
- Being able to quickly setup staff preparations for unforeseen events
- Understanding engagement levels of different employees/territories helps pinpoint areas that need addressing
- Being able to quickly setup staff preparations for unforeseen events
Right Mobile tool for Sales Reps in the field
What do you like best about the product?
Fit for purpose in a mobile context to develop Selling skills
What do you dislike about the product?
Cost even if I know it is an investment.
What problems is the product solving and how is that benefiting you?
Eliminate admin task for Managers, provide them a tool to easily and in a powerful manner develpoment of their team
Crucial For Management to streamline Sales enablement across sales teams.
What do you like best about the product?
I like the ease of content creation and distribution from one single platform. One can easily choose and create the type of content. Whether it be voiceover decks, surveys, sales pitches. It is also easy to create and distribute sales/user-generated content. This enables experienced Agents to train newly on-boarded Sales folks.
What do you dislike about the product?
Pricing mostly. Feature wise its good and also has continuous product development
What problems is the product solving and how is that benefiting you?
We are using mind tickle to be our one-stop database for Sales Enablement. Training, onboarding, case studies, brochures, feature updates, and product updates. Organizations struggle with scattered content and with mind tickle we are able to organize all Sales enablement content at one place.
Recommendations to others considering the product:
Organizations interested in streamlining Sales operations
Excellent tool for LMS
What do you like best about the product?
It has the ability to give a voice over to your content
It is also available on mobile and
The analytics
It is also available on mobile and
The analytics
What do you dislike about the product?
Uploading users and then assigning them the modules is painstaking at the moment.
What problems is the product solving and how is that benefiting you?
Ability to give standardised content to all people across all locations who join us in a staggered manner.
wonderful experience
What do you like best about the product?
Instant support in case of any query and proper communication.
What do you dislike about the product?
No such problems are being faced to dislike it
What problems is the product solving and how is that benefiting you?
Making everyone present in the organisation aware about the technology and new products.the benefit is that everyone is well aware and can help themselves to solve certain queries.
A great sales enablement tool that helps to scale sales team and business effectively
What do you like best about the product?
Analytic feature which provides insights of learners' engagement and that helps team lead/management and administrators to easily track the effectiveness of the the training and improve the coaching for the individual.
What do you dislike about the product?
Less flexibility in organizing the training series / modules as currently it's designed with two layers only (series => module).
What problems is the product solving and how is that benefiting you?
Provides an efficient and effective way for sales training across countries. This helps our organization to shorten the go-to-market lead-time for new products/services.
Recommendations to others considering the product:
It's a great tool if you're considering to roll out an effective sales training programs. As it helps your salespeople learn and/or improve their selling technique, skills, and processes through an easy-to-use platform and also helps your trainers to convey the knowledge, policy, and share updated information within your organization in efficiently.
Easy to use, with tons of functionality and great support!!!
What do you like best about the product?
We spent quite a while trying to find the right tool to support training and enablement initiatives for our Sales and Customer Success teams as well as our customers. Mindtickle was easy to get up and running, has a super intuitive user interface (from an admin and learner perspective) and allowed us to easily move off of our previous learning system.
The support we receive from the Mindtickle team is next level, our main contact (shout out to Praneeth), is always available to help us walk through a complex use case, resolve any issues, review new feature releases and become more strategic with our usage!
I love the reporting (which just got even more intuitive with the latest release) and the coaching tool. We use the coaching feature not only for upskilling and coaching, but to execute our badging program virtually. Teams can record a pitch or demo right in Mindtickle and their manager or badging committee can evaluate on their own time and share meaningful feedback
The support we receive from the Mindtickle team is next level, our main contact (shout out to Praneeth), is always available to help us walk through a complex use case, resolve any issues, review new feature releases and become more strategic with our usage!
I love the reporting (which just got even more intuitive with the latest release) and the coaching tool. We use the coaching feature not only for upskilling and coaching, but to execute our badging program virtually. Teams can record a pitch or demo right in Mindtickle and their manager or badging committee can evaluate on their own time and share meaningful feedback
What do you dislike about the product?
Would love to see more automation especially for our onboarding and badging programs. Right now we manually add new users to a learning series as they progress through each week of learning would love to set up a cadence for users to be added to learning series based on a specific time-frame or upon completion of a learning series or course.
I know Mindtickle integrates seamelssly with a number of CMS' my dream would be for all of that to live in one tool!!
I know Mindtickle integrates seamelssly with a number of CMS' my dream would be for all of that to live in one tool!!
What problems is the product solving and how is that benefiting you?
In an effort to create a continuous culture of learning, reduce ramp time of new Sales and CS team members, and ensure our teams are growing their skills and building product and industry knowledge we needed the right tool to deploy training and content to our teams easily and efficiently. Mindtickle's Coaching and Quick-Updates features allow us to "check-in" with our teams, understand training consumption and (most importantly) knowledge application and send them meaningful updates or quizzes to ensure we're staying on top of key changes in our business and in the market.
Recommendations to others considering the product:
The support that the Mindtickle team offers is game-changing, they help us to get the most out of the available features and more importantly help us to take a strategic approach to our programming and content deployment to ensure we are getting the most out of each initiative we launch.
its been a good experience engage the sales team,
What do you like best about the product?
the most interesting part is no paperwork, easily pull out data, written assessment and the app is quite friendly
What do you dislike about the product?
We can improve on the interface and make it more interesting, creating new ideas of learning.
What problems is the product solving and how is that benefiting you?
We do the training for the for the entire front end and back end team through Mindtickle.
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