My main use case for Mindtickle is to search documents.
Mindtickle
MindTickleExternal reviews
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Fast document searches have boosted my reading speed and improved my daily productivity
What is our primary use case?
What is most valuable?
Mindtickle offers impressive speed, specifically how it loads quickly, which helps me find what I need faster than other tools.
Mindtickle has positively impacted my organization by allowing me to read faster. I have doubled my read time since I started using Mindtickle, which has improved my productivity.
What needs improvement?
Mindtickle suits my needs well as it is, and I find it effective.
For how long have I used the solution?
I have been using Mindtickle for six months.
What do I think about the stability of the solution?
Mindtickle is stable with no issues regarding downtime or reliability.
What do I think about the scalability of the solution?
Mindtickle's scalability allows it to handle growth or increased usage easily.
How are customer service and support?
I did not use customer support, so I cannot comment on it.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
I did not previously use a different solution before Mindtickle.
What was our ROI?
I have not seen a return on investment yet; I currently do not have relevant metrics to share.
What's my experience with pricing, setup cost, and licensing?
My experience with pricing, setup cost, and licensing was easy and affordable.
Which other solutions did I evaluate?
I did not evaluate other options before choosing Mindtickle.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Needs Better Usability and Live Features
What do you like best about the product?
Loved the digital sales room and having everything all in one place for SOPs etc
What do you dislike about the product?
no listen live feature, wasnt the most user friendly
What problems is the product solving and how is that benefiting you?
Everything in one place, easy to train on
Mindtickle: the comprehensive Sales Enablement (and beyond) platform with a world-class support team
What do you like best about the product?
- Massively scalable use: from individual learner journeys to global programs
- Incredible support team: from CSM to customer support
- Quite easy to use, with solid support AI and help articles to enable anyone at any point - in addition, comprehensive 'Mindtickle University' for power users
- Multiple integrations possible with Salesforce, call software (for CallAI) and others
- Cutting-edge tools that are pushing the boundaries of what's possible, that are stitched together in a holistic platform
- Incredible support team: from CSM to customer support
- Quite easy to use, with solid support AI and help articles to enable anyone at any point - in addition, comprehensive 'Mindtickle University' for power users
- Multiple integrations possible with Salesforce, call software (for CallAI) and others
- Cutting-edge tools that are pushing the boundaries of what's possible, that are stitched together in a holistic platform
What do you dislike about the product?
- Bulk actions can be difficult (e.g. changing an aspect of multiple modules, uninviting a learner from several modules at once)
- Native analytics dashboards are okay, but typically I will feed the data into other tools (e.g. QlikSense via Snowflake) to get the best out of it
- Some small features are missing (e.g. ability to review only incorrect answers in an Assessment as a learner)
- The communication on new features could be improved (my excellent CSM fills in the gaps more than adequately, but more centralized Town Halls would be appreciated)
- Native analytics dashboards are okay, but typically I will feed the data into other tools (e.g. QlikSense via Snowflake) to get the best out of it
- Some small features are missing (e.g. ability to review only incorrect answers in an Assessment as a learner)
- The communication on new features could be improved (my excellent CSM fills in the gaps more than adequately, but more centralized Town Halls would be appreciated)
What problems is the product solving and how is that benefiting you?
- Transmitting information and learning to our sales and pre-sales teams on a global scale. It is crucially important to enable our teams with up-to-date, self-paced learning as our industry moves incredible quickly.
- Assessing our sellers in a standardized manner - ensuring a consistency of messaging and professionalism
- Monitoring the popularity of content to allow for iterative improvement
- Communication with customers and prospects- Digital Sales Rooms take this to the next level
- Bespoke, engaging learning experiences - with Seller CoPilot and Sales Roleplays
- Assessing our sellers in a standardized manner - ensuring a consistency of messaging and professionalism
- Monitoring the popularity of content to allow for iterative improvement
- Communication with customers and prospects- Digital Sales Rooms take this to the next level
- Bespoke, engaging learning experiences - with Seller CoPilot and Sales Roleplays
Great for quick learning and onboarding
What do you like best about the product?
The modules are easy to follow and make tracking my progress simple.
What do you dislike about the product?
There's nothing that comes to mind that I dislike
What problems is the product solving and how is that benefiting you?
Mindtickle is helping me to keep up with all the solutions and services that my company offers as we grow.
Solid Sales Training Platform
What do you like best about the product?
It's easy to access, I can pause my learning session if I need to, and if I need to I can go back to a module and rewatch it.
What do you dislike about the product?
The only downside is, like every learning platform, it's only as good as the information you put in the platform. Having a top tier team who creates the content and makes it relevant and engaging is the way to have the most success.
What problems is the product solving and how is that benefiting you?
Sharing all relevant training sessions with a diverse cross-section of sales and sales support.
Great for accessing and sharing content.
What do you like best about the product?
Ease of finding content and making sure customers get what they need.
What do you dislike about the product?
At times I struggle with irrelevant contact.
What problems is the product solving and how is that benefiting you?
DSR are advancing deals forward and I can find content for specific customer use cases.
The tool is pretty simple and easy to use along with wonderful graphics and features.
What do you like best about the product?
Ease of use, Traction of learning content, Progress report
What do you dislike about the product?
Human in loop trainings should be there. May be its there and I am not aware.
What problems is the product solving and how is that benefiting you?
Content and recording can be recorded and uploaded on the tool. It is a great advantage.
User-friendly and thorough
What do you like best about the product?
It is very straightforward and easy to use. Mind tickle is very thorough and entertaining for the most part but I do feel like it could be shortened as my position requires me to travel quite a bit and I'm always in a hurry. It can be painful to have to flip every box and click on every arrow.
What do you dislike about the product?
Time commitment to use and the necessary interactions sometimes feel a little strenuous.
What problems is the product solving and how is that benefiting you?
It has helped to get all employees on the same page and improved communication in the sense that it provokes and promotes dialog.
Mindtickle has helped me gain immeasurable knowledge.
What do you like best about the product?
I like the knowledge that I am learning.
What do you dislike about the product?
I do not like when the training is interrupted.
What problems is the product solving and how is that benefiting you?
It is teaching me about many of the facets of working for Vacasa.
Happy customer
What do you like best about the product?
MindTickle is very user friendly. There are not a ton of over-complicated processes for activation. It's easy to set up as an admin and even easier for teams to engage with as users.
What do you dislike about the product?
I don't have a ton of complaints right now.
What problems is the product solving and how is that benefiting you?
We finally have trackable metrics for rolling out new products. We're able to assess completion rates and assessment rates to show us how well or poorly our teams understood the new course. The digital sales room has been a great feature to leverage in prospecting and client relationships!
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