My main use case for Mindtickle is to search documents.
Mindtickle
MindTickleExternal reviews
2,219 reviews
from
External reviews are not included in the AWS star rating for the product.
Great for Enablement Live Trainings, But On Demand Content and UI Need Improvement
What do you like best about the product?
Mindtickle served as a solid tool for our team to house digital course content and run our live courses for our different enablement programs. What really stood out to us is the ability to easily add in facilitators and coaches to grade and give feedback on certain assignments and roleplays within the system.
When working with Mindtickle we found that they team was rather responsive to our notes and feedback. They were able to take our desired features into account while maintaining aspects of the platform that we liked.
When working with Mindtickle we found that they team was rather responsive to our notes and feedback. They were able to take our desired features into account while maintaining aspects of the platform that we liked.
What do you dislike about the product?
Mindtickle had some funky approaches when it comes to hosting live instructor lead trainings. We felt like the course build always took a while to mirror the structure we wanted for our live courses. We also we not the biggest fans of the interface when it came to purely on demand courses. It felt clunky at times and the home access pages felt outdated.
What problems is the product solving and how is that benefiting you?
Mindtickle helped our organization create a central hub for all of our enablement courses and materials. The platform allowed us to integrate previously created materials from Adobe Rise and build out much needed assignments that required student feedback. It served as a solid tool to ensure we were executing a flipped classroom model for our live courses.
Outstanding Analytics, Easy Competency Measurement
What do you like best about the product?
I use Mindtickle mainly because it has the best analytics I've seen in an LMS platform. The analytics feature is very helpful in creating custom dashboards for managers. This allows them to easily track where their reports and new hires are across certain programs without sifting through information, thanks to the quick link feature. It's an efficient way to stay on top of things.
What do you dislike about the product?
I think the only thing that could be improved is the Google integration when uploading content. We've had some issues with that.
What problems is the product solving and how is that benefiting you?
Mindtickle provides a clear platform with great data analytics, helping us measure competencies across the team. We use the analytics to create custom dashboards for managers, allowing them to track reports and new hires easily without sifting through information.
Fast document searches have boosted my reading speed and improved my daily productivity
What is our primary use case?
What is most valuable?
Mindtickle offers impressive speed, specifically how it loads quickly, which helps me find what I need faster than other tools.
Mindtickle has positively impacted my organization by allowing me to read faster. I have doubled my read time since I started using Mindtickle, which has improved my productivity.
What needs improvement?
Mindtickle suits my needs well as it is, and I find it effective.
For how long have I used the solution?
I have been using Mindtickle for six months.
What do I think about the stability of the solution?
Mindtickle is stable with no issues regarding downtime or reliability.
What do I think about the scalability of the solution?
Mindtickle's scalability allows it to handle growth or increased usage easily.
How are customer service and support?
I did not use customer support, so I cannot comment on it.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
I did not previously use a different solution before Mindtickle.
What was our ROI?
I have not seen a return on investment yet; I currently do not have relevant metrics to share.
What's my experience with pricing, setup cost, and licensing?
My experience with pricing, setup cost, and licensing was easy and affordable.
Which other solutions did I evaluate?
I did not evaluate other options before choosing Mindtickle.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Needs Better Usability and Live Features
What do you like best about the product?
Loved the digital sales room and having everything all in one place for SOPs etc
What do you dislike about the product?
no listen live feature, wasnt the most user friendly
What problems is the product solving and how is that benefiting you?
Everything in one place, easy to train on
Mindtickle: the comprehensive Sales Enablement (and beyond) platform with a world-class support team
What do you like best about the product?
- Massively scalable use: from individual learner journeys to global programs
- Incredible support team: from CSM to customer support
- Quite easy to use, with solid support AI and help articles to enable anyone at any point - in addition, comprehensive 'Mindtickle University' for power users
- Multiple integrations possible with Salesforce, call software (for CallAI) and others
- Cutting-edge tools that are pushing the boundaries of what's possible, that are stitched together in a holistic platform
- Incredible support team: from CSM to customer support
- Quite easy to use, with solid support AI and help articles to enable anyone at any point - in addition, comprehensive 'Mindtickle University' for power users
- Multiple integrations possible with Salesforce, call software (for CallAI) and others
- Cutting-edge tools that are pushing the boundaries of what's possible, that are stitched together in a holistic platform
What do you dislike about the product?
- Bulk actions can be difficult (e.g. changing an aspect of multiple modules, uninviting a learner from several modules at once)
- Native analytics dashboards are okay, but typically I will feed the data into other tools (e.g. QlikSense via Snowflake) to get the best out of it
- Some small features are missing (e.g. ability to review only incorrect answers in an Assessment as a learner)
- The communication on new features could be improved (my excellent CSM fills in the gaps more than adequately, but more centralized Town Halls would be appreciated)
- Native analytics dashboards are okay, but typically I will feed the data into other tools (e.g. QlikSense via Snowflake) to get the best out of it
- Some small features are missing (e.g. ability to review only incorrect answers in an Assessment as a learner)
- The communication on new features could be improved (my excellent CSM fills in the gaps more than adequately, but more centralized Town Halls would be appreciated)
What problems is the product solving and how is that benefiting you?
- Transmitting information and learning to our sales and pre-sales teams on a global scale. It is crucially important to enable our teams with up-to-date, self-paced learning as our industry moves incredible quickly.
- Assessing our sellers in a standardized manner - ensuring a consistency of messaging and professionalism
- Monitoring the popularity of content to allow for iterative improvement
- Communication with customers and prospects- Digital Sales Rooms take this to the next level
- Bespoke, engaging learning experiences - with Seller CoPilot and Sales Roleplays
- Assessing our sellers in a standardized manner - ensuring a consistency of messaging and professionalism
- Monitoring the popularity of content to allow for iterative improvement
- Communication with customers and prospects- Digital Sales Rooms take this to the next level
- Bespoke, engaging learning experiences - with Seller CoPilot and Sales Roleplays
Great for quick learning and onboarding
What do you like best about the product?
The modules are easy to follow and make tracking my progress simple.
What do you dislike about the product?
There's nothing that comes to mind that I dislike
What problems is the product solving and how is that benefiting you?
Mindtickle is helping me to keep up with all the solutions and services that my company offers as we grow.
Solid Sales Training Platform
What do you like best about the product?
It's easy to access, I can pause my learning session if I need to, and if I need to I can go back to a module and rewatch it.
What do you dislike about the product?
The only downside is, like every learning platform, it's only as good as the information you put in the platform. Having a top tier team who creates the content and makes it relevant and engaging is the way to have the most success.
What problems is the product solving and how is that benefiting you?
Sharing all relevant training sessions with a diverse cross-section of sales and sales support.
Great for accessing and sharing content.
What do you like best about the product?
Ease of finding content and making sure customers get what they need.
What do you dislike about the product?
At times I struggle with irrelevant contact.
What problems is the product solving and how is that benefiting you?
DSR are advancing deals forward and I can find content for specific customer use cases.
The tool is pretty simple and easy to use along with wonderful graphics and features.
What do you like best about the product?
Ease of use, Traction of learning content, Progress report
What do you dislike about the product?
Human in loop trainings should be there. May be its there and I am not aware.
What problems is the product solving and how is that benefiting you?
Content and recording can be recorded and uploaded on the tool. It is a great advantage.
User-friendly and thorough
What do you like best about the product?
It is very straightforward and easy to use. Mind tickle is very thorough and entertaining for the most part but I do feel like it could be shortened as my position requires me to travel quite a bit and I'm always in a hurry. It can be painful to have to flip every box and click on every arrow.
What do you dislike about the product?
Time commitment to use and the necessary interactions sometimes feel a little strenuous.
What problems is the product solving and how is that benefiting you?
It has helped to get all employees on the same page and improved communication in the sense that it provokes and promotes dialog.
showing 1 - 10