
Mindtickle
Training platform has boosted my confidence and has helped me gain certification in the travel sector
What is our primary use case?
My main use case for Mindtickle right now is for a training course to obtain my certification and to learn. I used it for the training course and also to learn more about the particular job I was applying for.
What is most valuable?
Mindtickle really helped me because during the training, I can retake the course if I stop somewhere. It gives me an option to retake it three times before it times me out and moves me to the next level. I can still go back and relearn the course.
What stands out as a unique feature of Mindtickle is that I was able to go through what I learned before. I was able to stop, go back again, and review what I learned before a final submission to retake it three times. I was able to relearn before my final submission for my certificate.
The user experience with Mindtickle was seamless; it was easy navigating through the portal.
Mindtickle has positively impacted my personal growth because it made me learn faster and feel more confident. I had no experience or understanding of the job I was trying to apply for, but while taking the course, I was able to understand more, even going outside the portal and the application system to learn more. I learned a lot about the course, the training that I was taking, and the assessment.
What needs improvement?
In my experience with Mindtickle, I did not have anything challenging. I only noticed that when I was taking the videos, I was unable to zoom from my system. I do not know why I was unable to zoom in on those videos.
I think it would help if the videos on Mindtickle were more accessible, allowing for zooming in and out. This would enhance easy access, navigation, and overall experience, although it is already simple and easy to navigate. When you get to the aspect of playing the video, pausing it, and wanting to zoom in or out, you are unable to do that.
For how long have I used the solution?
I have been using Mindtickle for the past 12 months.
What do I think about the stability of the solution?
I did not experience any downtime while taking the course on Mindtickle.
What do I think about the scalability of the solution?
If I had to use Mindtickle for more users or larger training programs, I believe it would handle it well. It is efficient, seamless, and easy to navigate.
How are customer service and support?
I did not reach out to any customer support for Mindtickle because I had no issues with it.
Which solution did I use previously and why did I switch?
I did not use any different solution for training or certifications at all.
What's my experience with pricing, setup cost, and licensing?
For my training, I did not pay anything; it was a free course, so I did not incur any costs.
Which other solutions did I evaluate?
I did not evaluate other options before choosing Mindtickle; it was the organization I was applying for that selected Mindtickle, so I had no choice of selecting another one.
What other advice do I have?
After using Mindtickle, I have a challenge because of my job role presently. I used Mindtickle and got my certification. I was able to learn, so I said I will still go back again to reapply for the job because the job is always there. The job is for travel agencies, so I can definitely still go back and continue with my application. Presently, I did not take up the job because I had to pause, but I got my certification for the training.
I was able to gain skills about learning in the travel sector, learning how travel agencies operate, how they handle their timing, and everything related to the travel agency. I gained experience on it, and I was able to get my certificate.
My advice to others looking into using Mindtickle is that especially for people conducting training, I recommend it for their training courses. It tracks users' progress and provides certification instantly, so if you pass, you know you passed this course. If you fail, you know you failed this course. I would rate my overall experience with Mindtickle as 9.5 out of 10.