Mindtickle
MindTickleReviews from AWS customer
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Mindtickle: the comprehensive Sales Enablement (and beyond) platform with a world-class support team
What do you like best about the product?
- Massively scalable use: from individual learner journeys to global programs
- Incredible support team: from CSM to customer support
- Quite easy to use, with solid support AI and help articles to enable anyone at any point - in addition, comprehensive 'Mindtickle University' for power users
- Multiple integrations possible with Salesforce, call software (for CallAI) and others
- Cutting-edge tools that are pushing the boundaries of what's possible, that are stitched together in a holistic platform
- Incredible support team: from CSM to customer support
- Quite easy to use, with solid support AI and help articles to enable anyone at any point - in addition, comprehensive 'Mindtickle University' for power users
- Multiple integrations possible with Salesforce, call software (for CallAI) and others
- Cutting-edge tools that are pushing the boundaries of what's possible, that are stitched together in a holistic platform
What do you dislike about the product?
- Bulk actions can be difficult (e.g. changing an aspect of multiple modules, uninviting a learner from several modules at once)
- Native analytics dashboards are okay, but typically I will feed the data into other tools (e.g. QlikSense via Snowflake) to get the best out of it
- Some small features are missing (e.g. ability to review only incorrect answers in an Assessment as a learner)
- The communication on new features could be improved (my excellent CSM fills in the gaps more than adequately, but more centralized Town Halls would be appreciated)
- Native analytics dashboards are okay, but typically I will feed the data into other tools (e.g. QlikSense via Snowflake) to get the best out of it
- Some small features are missing (e.g. ability to review only incorrect answers in an Assessment as a learner)
- The communication on new features could be improved (my excellent CSM fills in the gaps more than adequately, but more centralized Town Halls would be appreciated)
What problems is the product solving and how is that benefiting you?
- Transmitting information and learning to our sales and pre-sales teams on a global scale. It is crucially important to enable our teams with up-to-date, self-paced learning as our industry moves incredible quickly.
- Assessing our sellers in a standardized manner - ensuring a consistency of messaging and professionalism
- Monitoring the popularity of content to allow for iterative improvement
- Communication with customers and prospects- Digital Sales Rooms take this to the next level
- Bespoke, engaging learning experiences - with Seller CoPilot and Sales Roleplays
- Assessing our sellers in a standardized manner - ensuring a consistency of messaging and professionalism
- Monitoring the popularity of content to allow for iterative improvement
- Communication with customers and prospects- Digital Sales Rooms take this to the next level
- Bespoke, engaging learning experiences - with Seller CoPilot and Sales Roleplays
Great for quick learning and onboarding
What do you like best about the product?
The modules are easy to follow and make tracking my progress simple.
What do you dislike about the product?
There's nothing that comes to mind that I dislike
What problems is the product solving and how is that benefiting you?
Mindtickle is helping me to keep up with all the solutions and services that my company offers as we grow.
Solid Sales Training Platform
What do you like best about the product?
It's easy to access, I can pause my learning session if I need to, and if I need to I can go back to a module and rewatch it.
What do you dislike about the product?
The only downside is, like every learning platform, it's only as good as the information you put in the platform. Having a top tier team who creates the content and makes it relevant and engaging is the way to have the most success.
What problems is the product solving and how is that benefiting you?
Sharing all relevant training sessions with a diverse cross-section of sales and sales support.
Great for accessing and sharing content.
What do you like best about the product?
Ease of finding content and making sure customers get what they need.
What do you dislike about the product?
At times I struggle with irrelevant contact.
What problems is the product solving and how is that benefiting you?
DSR are advancing deals forward and I can find content for specific customer use cases.
The tool is pretty simple and easy to use along with wonderful graphics and features.
What do you like best about the product?
Ease of use, Traction of learning content, Progress report
What do you dislike about the product?
Human in loop trainings should be there. May be its there and I am not aware.
What problems is the product solving and how is that benefiting you?
Content and recording can be recorded and uploaded on the tool. It is a great advantage.
User-friendly and thorough
What do you like best about the product?
It is very straightforward and easy to use. Mind tickle is very thorough and entertaining for the most part but I do feel like it could be shortened as my position requires me to travel quite a bit and I'm always in a hurry. It can be painful to have to flip every box and click on every arrow.
What do you dislike about the product?
Time commitment to use and the necessary interactions sometimes feel a little strenuous.
What problems is the product solving and how is that benefiting you?
It has helped to get all employees on the same page and improved communication in the sense that it provokes and promotes dialog.
Mindtickle has helped me gain immeasurable knowledge.
What do you like best about the product?
I like the knowledge that I am learning.
What do you dislike about the product?
I do not like when the training is interrupted.
What problems is the product solving and how is that benefiting you?
It is teaching me about many of the facets of working for Vacasa.
Happy customer
What do you like best about the product?
MindTickle is very user friendly. There are not a ton of over-complicated processes for activation. It's easy to set up as an admin and even easier for teams to engage with as users.
What do you dislike about the product?
I don't have a ton of complaints right now.
What problems is the product solving and how is that benefiting you?
We finally have trackable metrics for rolling out new products. We're able to assess completion rates and assessment rates to show us how well or poorly our teams understood the new course. The digital sales room has been a great feature to leverage in prospecting and client relationships!
Mind tickle allows me to view worked related training videos easily and efficiently!
What do you like best about the product?
It is easy to use and helps me learn - very effective in my workplace.
What do you dislike about the product?
Nothing - I have used the application to do training videos for work and have always enjoyed it.
What problems is the product solving and how is that benefiting you?
It helps solve the issue of employees being under trained... Allows us to keep track of it on our own time.
It's a wonderful experience to learn and grow.
What do you like best about the product?
Mindtickle is simple and easy to use with lot of exciting features
What do you dislike about the product?
There is nothing much I dislike just frequent updates.
What problems is the product solving and how is that benefiting you?
My product and sales knowledge with sales training video practice.
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