Mindtickle
MindTickleExternal reviews
2,221 reviews
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Useful and Organized
What do you like best about the product?
the organization, types of training available, as well as the user interface
What do you dislike about the product?
occasioanlly your training progress on a module will not save, causes user to repeat training they have already completed
What problems is the product solving and how is that benefiting you?
I primarily use mindtickle for role related trainings and company required trainings, it solves for any product training that otherwise I would not have access too and has greatly helped me in my role
MindTickle Keeps Us On Track
What do you like best about the product?
MindTickle is always open to the needs of their customers and ensuring they are keeping up with the offerings in the marketplace. They've asked for continuous feedback and are constantly working to make our experience great.
What do you dislike about the product?
It is sometimes cumbersome to integrate fully into a new CRM and dialing system while maintaining the current system at the same time
What problems is the product solving and how is that benefiting you?
We've been able to level up our diagnosing and therefore coaching from the data and insights that our MindTickle products give. It has also increased our productivity, effectiveness and efficiency. This has resulted in increasing volume and speed of our sales force and improved our sales conversion.
Easy to use and the reports it generates are very useful
What do you like best about the product?
Uploading study materials and knowledge tests is quite quick and easy. The tools offered to complement the onboarding stage of new employees are very practical, such as the recording of fictitious cases. Customer support is always clear and on time as well!
What do you dislike about the product?
I would like to have more varied templates to create my own SCORM content. Additionally, some of the reports in .csv format can be a bit challenging to tabulate.
What problems is the product solving and how is that benefiting you?
I use it to track the onboarding of new employees, and this also includes knowledge tests prior to their certification.
MindTickle is easy to work with and quite responsive
What do you like best about the product?
The customer success team is a pleasure to work with and their Support team is very responsive and typically resoloves issues or answers questions in a timely manner.
What do you dislike about the product?
At times enhancements and new features aren't always aligned to what the customer feels is most important or necessary at a given time.
What problems is the product solving and how is that benefiting you?
It certainly allows us to see how our training is/is not effective, particularly as we analyse pre/post training data. The variety of content that can be loaded to the platform is also quite beneficial.
We love Mindtickle.
What do you like best about the product?
We love the coaching features and ease of use best.
What do you dislike about the product?
We wish the analytics were more advanced.
What problems is the product solving and how is that benefiting you?
We have streamedlined our coaching process thanks to Mindtickle.
Great user-friendly and modern Sales Enablement/LMS Platform
What do you like best about the product?
Mindtickle offers an experience for users and third parties unmatched in the market, offering high versatility and flexibility to manage your platform whether for Sales Enablement or LMS purposes. The customer support is incredible, personalized and efficient, they offer constant support beyond the implementation process that I have not seen in other providers. Mindtickle CSMs are tasked with knowing your objectives and the nature of your operations to provide personalized assistance and follow-up on the daily use of the platform, additionally offering free consulting solutions to guarantee efficient use of the site.
The updates and updates are constant and consistent with the feedback provided by users. I have been very surprised by the speed with which the feedback I have given has been added to the roadmap of system improvements, it feels like a dialogue in which you try to give the best information possible and receive constant updates.
The implementation period varies significantly in relation to your needs but, having implemented Mindtickle 2 times with different objectives, I can say that it is quite expeditious compared to other platforms, it is very flexible but requires work from your team of specialists or LMS admins since you have to do some of the work yourself with a vague guide that the platform provides you, the implementation requires your work and benefits a lot from the free workshpp that its learning site provides to familiarize yourself with the features.
The platform offers some integrations, particularly relevant being Zoom for ILTs, which allows you to manage rooms and attendance automatically. New alternatives are constantly added. HRIS and Salesforce are also supported.
Mindtickle is both our tool for Sales Enablement and LMS for career development and we use it frequently. Overall we are satisfied with what it offers and its ease of use.
The updates and updates are constant and consistent with the feedback provided by users. I have been very surprised by the speed with which the feedback I have given has been added to the roadmap of system improvements, it feels like a dialogue in which you try to give the best information possible and receive constant updates.
The implementation period varies significantly in relation to your needs but, having implemented Mindtickle 2 times with different objectives, I can say that it is quite expeditious compared to other platforms, it is very flexible but requires work from your team of specialists or LMS admins since you have to do some of the work yourself with a vague guide that the platform provides you, the implementation requires your work and benefits a lot from the free workshpp that its learning site provides to familiarize yourself with the features.
The platform offers some integrations, particularly relevant being Zoom for ILTs, which allows you to manage rooms and attendance automatically. New alternatives are constantly added. HRIS and Salesforce are also supported.
Mindtickle is both our tool for Sales Enablement and LMS for career development and we use it frequently. Overall we are satisfied with what it offers and its ease of use.
What do you dislike about the product?
Mindtickle still has to work on features that are present on other platforms. Such as the ability to create modules with a predefined set of preferences that make it easy to quickly create many similar learning modules (the system lacks the availability to create templates of module settings). Currently, each module must be created by selecting from scratch all the elements of its configuration without being able to store configuration templates, this implies searching among many dropdowns for things such as notifications, reminders, visibility, availability, etc.
Mindtickle offers from the outset a reporting system that is very graphic and apparently user-friendly, but in reality it tends to remain superficial. If you want to take a deep dive into reporting, the admin will need to become familiar with Mindtickle's own API, which is not very intuitive, feeling overwhelming and non-specific. While there are other platforms whose base reporting is quite dense and complete, allowing you to get a lot of information without resorting to an API, Mindtickle falls short and seems to try to make everything "too easy" for the user, losing depth and usefulness.
If you use SCORM files, you will probably have to make some adjustments to their publishing details as they may not work properly in Mindtickle, sometimes finding the reason for this can be hit or miss and support may not give adequate answers. This is very inconvenient if you have a high number of SCORMs made in-house.
Mindtickle offers from the outset a reporting system that is very graphic and apparently user-friendly, but in reality it tends to remain superficial. If you want to take a deep dive into reporting, the admin will need to become familiar with Mindtickle's own API, which is not very intuitive, feeling overwhelming and non-specific. While there are other platforms whose base reporting is quite dense and complete, allowing you to get a lot of information without resorting to an API, Mindtickle falls short and seems to try to make everything "too easy" for the user, losing depth and usefulness.
If you use SCORM files, you will probably have to make some adjustments to their publishing details as they may not work properly in Mindtickle, sometimes finding the reason for this can be hit or miss and support may not give adequate answers. This is very inconvenient if you have a high number of SCORMs made in-house.
What problems is the product solving and how is that benefiting you?
One stop for all learning related to sales enablement, coaching, and customer trainig. Makes easy for all the sales reps to get one stop access to all required toolkits and assets and also sharing with customers when needed. Improves our sales kick-off and cycles and also helps us with compliance.
Great partners!
What do you like best about the product?
Mindtickle provides us with a custom solution to fit our needs, and continually strives to ensure they are meeting and exceeding our objectives. They provide terrific support and service and are continually improving their offerings.
What do you dislike about the product?
I wish we were able to use more of what Mindtickle has to offer, but are currenltly only using them for a specific use case. Perhaps in the future we will be able to utilze more of what they have to offer.
What problems is the product solving and how is that benefiting you?
Mindtickle provides us with a system that enables us to deliver a complex sales certification program.
Review of Mindickle
What do you like best about the product?
it's a great platform to do training and learn more about our products etc
What do you dislike about the product?
there is nothing that comes to mind right now that i don't like about mindtickle
What problems is the product solving and how is that benefiting you?
teaching me best practices, about our product and how to do my job better etc
This has completely revolutionized our team
What do you like best about the product?
I've been working with Mindtickle for some time now, and it has made an obvious impression on us in terms of how we deal with sales readiness. This has completely revolutionized our team, in part through reducing the time it takes to acquire knowledge and changing behavior for the better. With these tailor-made training modules, I've noticed a big improvement in our revenue results.
What do you dislike about the product?
But there are two things about Mindtickle that need improvement. Firstly, the search function in the tool itself is rather cumbersome, especially when I want to go looking for some specific webinar or metric. What's more, the way it categorizes events and searches for data by title and date aren't as user friendly to me.
What problems is the product solving and how is that benefiting you?
The problems it's solving Our process of keeping up to date with the latest industry trends and practices has been tremendously streamlined by Mindtickle, which is crucial in my line of work.
Insperity
What do you like best about the product?
Easy to use and understand. Very easy to access and notice when a task is open.
What do you dislike about the product?
To easy to touch an answer by mistake and counts against you.
What problems is the product solving and how is that benefiting you?
It is reinforcing knowledge learned in corporate curriculum.
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